mobile work: what's in it for employees

© 2014, Global Workplace Analytics, all rights reserved

Measure Manage Train Advise


Personal ROI from the New Workplace


Mika Cross Flexible Workplace Strategist Presiden;al Management Council (PMC) Inter-‐Agency Fellow [email protected]

Kate Lister President Global Workplace Analy;cs Kate@GlobalWorkplaceAnaly;cs.com

Today’s Presenters and Contributors


ObjecCves

•  Why are we doing this? •  What’s in it for me? •  GeHng the message out •  Tools / Resources


Change is Hard


1)  Make the commitment 2)  Involve consCtuents 3)  Give stakeholders the WHY 4)  Show WIIFMs 5)  AnCcipate resistance 6)  Enlist champions 7)  Make it voluntary 8)  Establish goals 9)  Make it formal 10)  Communicate 11)  Educate 12)  Measure results/refine

Best PracCces


What’s in

it for ME?


Show WIIFMs


What’s In It For Me (WIIFM)?


WIIFMs: Time


WIIFMs: Money


WIIFM: Money

•  Commute •  Food •  Clothing •  Serendipity •  Insurance •  And more …


WIIFMs: Health

Stress


WIIFM: Health


WIIFMs: Health


WIIFMs: And More


Why are

we doing

this?


Sustainability!


People


Math Ahead

REMAIN CALM

WARNING


Why People? Engagement

•  63% Not Engaged •  24% Disengaged


Why People? A`racCon

Make me an offer

© 2014, Global W

orkplace Analy;cs, all rig

hts reserved



The Talent Shortage Con;nues, Manpower Group, 2014


Why? Profit


Why? Profit

Save Money •  Real estate •  Turnover •  Absenteeism •  Health costs •  Transit subsidies •  And more …


Why? Profit

Ensure CompeCCveness

•  Cost control

•  Top Talent

•  Agility

•  Scalability


Why? Profit

Increase Efficiency / EffecCveness

•  Produc;vity

•  Goal Alignment

•  Accountability


Why? Planet

•  Pollutants •  Resources •  Traffic


Why? Planet

•  Pollutants – Cars – Travel – Office Equipment – Cloud Storage – Office Construc;on – Highway Maintenance

– Heat Islands


Why? Planet

•  Resources – Energy – Paper


Spreading

the Word


Communicate


Planning

Rollout

Pilot Ongoing


Why Informa;on Readiness Champions Influencers Assump;ons Obstacles Transparency

Objectives: •  Info/data gathering

•  Find allies

•  Test assumptions

•  Anticipate obstacles

•  Determine readiness

Planning


Methods ü Meetings

ü Educate

ü  Surveys

ü Focus groups

ü  Sociometrics

Planning


Objectives: •  Enlist •  Engage •  Inform •  Educate •  Assess

Pilot


Methods ü  Surveys ü Meetings

ü Forums ü Gripe sessions

ü Newsletter

ü Frequent informal reviews

ü Written agreements/Policies

Pilot


Objectives: •  Enlighten

•  Engage •  Endorse

•  Lead •  Educate •  Overcome

•  Don’t screw up

Rollout


Methods ü  Leadership

ü  Brown Bag Lunches

ü Peer Resources

ü Testimonials

ü  Social Networks

ü Training

Rollout


Objectives: •  Enhance

•  Measure •  Embody •  Leverage •  Share

Ongoing


Methods ü Ongoing surveys

ü PR ü Case studies ü  Social media ü Recruiting ü  Brand ü Conferences ü Annual Report ü  Best Places to Work

Ongoing


Tools &

Resources


AgilWork: WHY are we doing this? WIIFM? The Case for Change

Your Logo Here Click Here for Fr

ee Demo

of The Case For Change

Good UnCl 8/8


Created by Agilquest’s Training partner, e-‐Work.com


Free Resources •  The Case For Change – Free Demo – through 8/8

•  Employee Workplace Savings Calculator™ •  Employer/Environmental Savings Calculator •  ROI White Papers •  Results-‐Based Management White Paper Email Kate@GlobalWorkplaceAnaly;cs.com


Global Workplace AnalyCcs Employee Telework Savings Calculator™

Your employees can calculate their own savings here


Free Standard Models

Custom Models •  100+ Assumptions •  600+ Calculations •  Hoteling, desk sharing,

other AWS

Authority Based •  Backed up by 100’s of

research reports, case studies, real world examples

•  Continually updated

Global Workplace AnalyCcs Workplace Savings Calculator™

•  U.S Federal Government •  U.S. Corporate •  Pre-populated with

national, local, or industry standards


Global Workplace AnalyCcs Workplace Savings Calculator™

Calculates Impacts:

Estimates Costs: •  IT •  Training •  Implementation •  Facilities •  And more …

•  Real Estate •  Productivity •  Turnover •  Absenteeism •  Healthcare •  Transit Subsidies •  Parking Lots •  Environmental Impact •  And more …

© 2014 Global Workplace Analytics, all rights reserved


OPM’s Human Resources Solution

Visit the OPM’s Human Resources Solu7ons: hcp://www.opm.gov/services-‐for-‐agencies/


Thank you and let’s connect!

Kate Lister Kate@GlobalWorkplaceAnaly;cs.com FutureWorkforce

LinkedIn

Mika Cross [email protected]

Mika_Cross LinkedIn


Your Turn


Speaker Biographies

Mika Cross Mika Cross is a seasoned Human Capital Workplace and Policy Strategist specializing in global, strategic workplace ini;a;ves, flexible workplace programs, cultural transforma;on, diversity, and inclusion and employee engagement. Her 16-‐year career in public service includes military personnel and federal civilian human resources management throughout the Department of Defense, United States Intelligence Community and across the Federal government. She is a veteran of the U.S. Army, serving as both an enlisted soldier and commissioned officer.

Kate Lister Kate Lister is the president of Global Workplace Analy;cs a consul;ng and research firm that specializes in helping all stakeholders understand and embrace the business case for telework, mobile work, flexible work, workplace wellness, and other agile workplace strategies. Her organiza;on’s research-‐driven workplace savings calculators have been used by hundreds of organiza;ons to es;mate the employer, employee and environmental benefits of new workplace programs. Her firms research has been cited dozens of publica;ons including the Wall Street Journal, New York Times, the Harvard Business Review and many others around the globe.

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