mobility application strategy - usf.edu · teachers teachers are entrepreneurial and want what’s...

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Mobility Application Strategy Education

Dwayne Stafford, AT&T Mobility Mobility Account Manager-Applications


Evolving Trend in Education

• Education paradigms are shifting to include online learning, hybrid learning, challenge-based activity learning, and collaborative models

– Budget cuts have forced schools to find alternatives to the exclusive face-to-face learning model

– Abundance of free or low cost high quality education contents which Institutions must consider the unique value they add

– The work is increasingly collaborative, driving changes in the way student projects are structured

– Learning model that is more student-centered, allowing them to take control of how they engage with a subject and to brainstorm and implement solutions.

• People expect to be able to work, learn, and study whenever and wherever they want

• The technologies we use are increasingly cloud-based, and our notions of IT support are decentralized

• As the cost of technology drops and school districts revise and open up their access policies, it is becoming increasingly common for students to bring their own mobile devices

2 Source: NMC Horizon Report http://www.nmc.org/pdf/2012-horizon-report-HE.pdf,

http://www.nmc.org/pdf/2012-horizon-report-K12.pdf

http://www.nmc.org/pdf/2012-horizon-report-HE.pdf
















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Classroom Evolution From teacher-centric to student-centric

1950

2011

2020

Student Centric Classroom

• Teachers as mentor, problem solver, and support person

• Personalized learning

• Blended learning

• Project based learning

B. C.


Evolving Technology Trend

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< 1 years

2 – 3 years

4 – 5 years

• Cloud Computing

• Mobile devices & Apps

• Tablet Computing

• Game-Based Learning

• Learning Analytics

• Personal Learning Environment (PLE)

• Gesture-Based Computing

• Internet of Things

• Augmented Reality

• Natural User Interfaces

− 27% implementing or maintaining cloud computing and 31% have developed a written strategic plan (K-12)

− Cloud % of IT spend in 2-years is 17%, and growing to 37% in 5-years

− Education App is ~2% of total Apps downloaded in 1q’12, up 24% from 4q’11

− Tablet ownership among college students tripled from 7% in ‘11 to 25% in ’12

− Ownership of standard tablets among college-bound high school seniors has quadrupled from 4% in ‘11 to 17% in ‘12

− Analytics is the interpretation of a wide range of data produced by and gathered on behalf of students in order to assess academic progress, predict future performance, and spot potential issues

− PLE enables students to determine the style and pace at which they learn while exposing them to technologies that they may not otherwise encounter in traditional classroom settings

Source: (1) Tablet stat: http://www.pearsonfoundation.org/downloads/PF_Tablet_Survey_Summary_2012.pdf ; (2) Tech trend : NMC Horizon Report http://www.nmc.org/pdf/2012-horizon-report-HE.pdf, http://www.nmc.org/pdf/2012-horizon-report-K12.pdf (3) App : Strategy Analytics : http://irc.att.com/consultants/StrategyAnalytics/2012/report07347.xls

− Gesture-based, such as iOS, Android, Microsoft Kinetics, and Nintendo Wii

− Connected (smart) devices

− Virtual and real blended reality, 3D

− User interface with touching, hand and arm motion, body movement, natural language

http://www.pearsonfoundation.org/downloads/PF_Tablet_Survey_Summary_2012.pdf

















Seeking exponential change

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AT&T Foundry innovation center and $3.8m donation to Gamedesk

Fast Pitch The AT&T Foundation will use fast pitches to identify new technology solutions needed by schools or non-profits in raising graduation rate of underserved students.

Hackathon On June 8-9, we hosted a hackathon at the Foundry Innovation Center in Palo Alto, CA bringing together students, educators, and developers to develop innovative education technologies. Future hackathons will be hosted in Dallas, NYC, Boston, Seattle, and Raleigh.

Learning Laboratory A learning laboratory will be created to model the future of learning. New technologies, digital tools and resources, that align with academic standards, will be developed by partners.

New Online Portal The online portal will provide free access to digital learning content for teachers and students adopting innovative education technologies.

Aspire Mentoring Program We will broaden our community engagement platform to educate, inspire and support AT&T employees who are passionate about helping high school students succeed in the classroom and in life through skills mentoring, e-mentoring and an enhanced Job Shadow program.

New Website Aspire is developing a new online presence. Its new website will include blogs, collaboration tools, articles, and resources for facilitating knowledge sharing.

Source: AT&T Foundation – Aspire Briefing Deck – June 2012 – 6t-12-12 and interview with Foundation and Aiko


What we heard from stakeholders

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Design research interview led by Foundry

Motivation Needs

Students Students are demanding content be delivered based around its relevance to real world applications and that they be engaged with high expectations

• To be delivered an experience that is interoperable between any device or screen and that adapts and customizes to their individual learning style, needs and excitement

Teachers Teachers are entrepreneurial and want what’s best for their classroom and their students. They want to be recognized for their students’ progress and achievement

• To try out new teaching methods and tools without a lot of overhead with confidence in the technology and delivery

• To deliver each student an individualized learning experience based on the students learning preferences and level of education

Schools To bring the best tools to students and classrooms that support them in achieving, assessing and reporting progress and improvements

• A flexible, individualized technology roadmap that supports them towards a goal with software, devices and infrastructure. They want to know they will stay relevant and free to get the best for their students now and as technology changes and develops

• Real-time information about student and classrooms to know when intervention is needed or when to and share best practices


What we heard from stakeholders

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Motivation Needs

District To continue to improve their district’s ratings and drive to deliver education that matches state standards

• Real-time data about school and teacher performance to support positive initiatives and intervene when required

• Granular data that supports the rapid iterative models that help them identify good practices

State To showcase the value of money and initiatives that they are supporting in different school systems

• To support the adoption of technology to allow schools to more easily share the work they are doing and give their schools the easiest way to get assessment data to the state consistently

Parents To keep their kids best interests at the center of the school and make the most of the tools and time they have

• To be informed and supported in being as involved as they can be

• To be ensured that the actions they are taking around supporting their kids are the right ones

Ed-Tech companies

To capitalize on the adoption of technology for new methods of delivering education while using knowledge from other industries to bring paradigm shifting technologies into classrooms

• Distribution, sales, and support of their products into schools

• To make their solutions readily available to schools and easy to buy

• To have their products work collaboratively with a suite of other products that a school may want to use


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Today’s Higher Education Challenges

Student Achievement, School Safety, Serving Digital Natives, State and Local Budget Deficits

Deliver Safe and Secure Learning Environments

Create Connected Campuses

Create 21st Century Classrooms for Digital

Natives


AT&T In Higher Education

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Connected Campus

• Campus-wide Wi-fi coverage with public and private options

• Mobilized university applications

• Technology rich learning environments

• Dorms with the latest technology amenities

• Online options to brick and mortar classes

Transformation

Traditional Campus

• Limited education technology in the classroom

• Limited technology amenities in student housing

• Spots of Wi-fi coverage on campus

Help to Transform Campus Life, Teaching and Learning


Education Ecosystem Interactions

Regulatory & Compliance

Communities

Finance Communities

Community Accountabilities

Education Communities

Supplier Communities

Food Service

Transportation

Contractors

Technology & Networking

State Dept of Ed

Federal Dept of Ed

Board of Regents / School Board

Government Agencies

Grant Resources

Community Citizens

School Administration

Parents

Research Partners

Students

Student Loan Programs

Faculty

Teaching & Learning

Supply Chain

Accreditation Bodies

Governance, Regulatory Compliance,

& Accreditation

Responsibility

Alumni

Payments & Funding

Reform, Mobilization, &

Consumerization

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Banks & Credit


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What does your Mobility Technology Plan look like? “By the end of 2013, 80% of all educational institutions will have a mobility

learning application implemented to enhance the student’s campus experience.” ~ Gartner

Key Initiative Focus

IT Governance IT governance is the set of processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goals.

IT Strategic Planning Strategic planning is the process of translating the enterprise's vision and mission into how resources, including IT's capabilities, are deployed to generate maximum value for stakeholders.

Innovation Management Successful innovation must combine creativity with process to transform novel ideas into business value. Innovation management requires a clear strategy, a business focus and a defined process model.

Enterprise Application Suites and ERP

Enterprise application suites and ERP improve business processes and information usage by integrating functions such as finance, order management and purchasing into a set of interconnected modules.

Cloud Computing Innovation Cloud computing is a style of computing where scalable and elastic IT-related capabilities are provided as a service to customers, using Internet technologies.

Vendor Management Vendor management is the discipline of managing, administering and guiding vendors in an organized way to drive the right behaviors (product or service elements) to IT or business outcomes.

Source : Gartner (January 2013)


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MTP (Mobile Technology Plan) issues to consider

BYOD

Coverage

SIS,LMS and ERP Systems

Remote service requests/Work Orders

Emergency Alerts

Financial transactions

ePTT (Push to Talk)

Asset Tracking


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The Mobile Applications Challenge – What Now?

Target Platforms

Organization Goals

Target Devices

Resources

Security

© 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

AT&T Toggle A Bring Your Own Device (BYOD) Solution

Evolving Market Trends

Gartner; “Bring Your Own Device: The Facts and the Future” April , 2013

Increased Mobilization ~46% of organizations will be mobile only (smartphone + tablet) by 2016

Device and Application Proliferation By 2016 1.7B devices in the enterprise (38% smartphones, 24% Tablets and 38% PC)

Growing BYOD Adoption ~50% of businesses will mandate BYOD by 2017

Organizational Considerations

Efficiency with mobile

technology transformation

Enabling a dynamic

productive workforce

Protect organization data and

control business liability


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Full control - limited flexibility

Specific control - user choice Traditional Device Management Mobile Workspace Management

Where’s the Difference? 80% of the US workforce does not have authorized access to company specific data1

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• Management of workspace

• Employee privacy • Personal preferred

device • Container management • Application-level VPN • Per user cost

• Full corporate control • Limited employee privacy • Restrictive device choice • Device-level VPN • Per device cost

1160M US Workforce size, ~20% have corporate provided devices (Telesoft Study)


Work mode

Provide highly secure access like a company-owned device to:

- Corporate email

- Business-approved applications

- Business Contacts

- Work Calendar

Personal mode

Use personal smartphone or tablet to:

- Connect to social networks

- Watch videos

- Use personal applications

AT&T Toggle Two Personalities. One Device.


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Toggle Voice and Data Allotment Feature Control wireless expense with dual voice and data allotment options


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Toggle Voice

Empower users with a distinct business phone number with voicemail and Caller ID.

• Integrated with business contacts

• Available across carriers

Toggle Data

• Allows customers to activate and pay for an extra bucket of data for employees who are subscribers of eligible AT&T wireless service plans

• 300MB of data is included as part of AT&T Toggle premium package

• Track the data usage using the AT&T Toggle Manager platform

Toggle Data Plan, AT&T Toggle Voice, and the data allowance of Toggle Premium may not be downloaded and/or used outside the United States.

AT&T Toggle Hub

A custom app store that allows users fast, simple and highly secure access to the latest corporate-approved mobile apps, tools and content.

• Provides employees on-demand access to custom and corporate-approved available commercial applications and content with Apple app store and Google Play integration.

• Allow IT to maintain control over which tools are appropriate for the enterprise.

• Move IT deployment towards a self-service model where users download what they need.


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AT&T Enhanced Push-to-Talk The next generation of push-to-talk mobile

communications from AT&T

AT&T provides the industry’s most comprehensive cellular push to talk offering, including:

• Enhanced PTT provides excellent performance on both AT&T’s 3G and 4G networks – including LTE

• Make push-to-talk calls over compatible Wi-Fi networks on select devices

• Network reach: HSPA+ on ~100% of the US mobile network coupled with >200K Wi-Fi hotspots around the globe

The power of the AT&T network

• Sub-second latency

• Fast call setup times

• View real-time presence/status of your talk group members

• Supervisory override functionality

• Optional interoperability with LMR systems**

Superior Push-to-Talk features and user experience

• Wide device choice including rugged/non-rugged Android™, Apple iOS™, BlackBerry™ and rugged feature phones

• Intrinsically Safe and non-camera devices available

Broad choice of devices and platforms

• User-friendly Corporate Administrator Tool

• Supports large contact lists and talk groups – at no extra cost

• Can leverage AT&T’s enterprise deployment services (MSS), enterprise application solutions, direct-bill for non-stocked devices and more

• integrated dispatch functionality

Exceptional enterprise support

The AT&T Enhanced PTT Value Proposition

…all from a trusted wireless solutions provider with a commitment to the future of Push To Talk services • 4G speeds not available everywhere • ** Interoperability requires equipment not available from AT&T


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AT&T Enhanced PTT – Key Features • Performance: High performance with sub-second latency and capacity

with fast setup times

• Scalability: Large contact lists (up to 1000 contacts) and talk group sizes (up to 250 participants per corporate-defined talk group / up to 30 per ad hoc/on-device defined talk group) plus support for up to 100 talk groups in corporate admin tool

• Inter-enterprise (shared) talk group calls – hold calls between your company’s group and others when you need it, one-to-one or in groups

• Ad hoc talk groups – create groups on the fly

• Alerting features – lets users know if a push-to-talk call is coming in, even if the user is in a phone call, or the phone is on silent

• Supervisory override – supervisors can take priority on the call when needed

• Privacy mode – mute or lower push-to-talk volume when devices are on silent

• Instant Personal Alerts – “ping” someone to let them know when you want to talk

• Over the air downloadable client – add the service easily to new smartphone devices

• Ease of management: Corporate Administrator Tool can centrally manage contacts and groups for employees in real time.

• Interoperability: Optional integration with Land Mobile Radio (LMR) systems – additional equipment not available from AT&T required Actual product may not contain all described features, and may contain features different from, or in addition to, described features. This document is not an offer, commitment, representation or warranty by AT&T and is subject to change.

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Key Competitive Advantages of Enhanced PTT*

• More coverage options

• Supports 3G HSPA and 4G HSPA+

• Only major carrier push-to-talk solution to support 4G LTE**

• Only major carrier push-to-talk solution to support Wi-Fi

• Supports enterprise friendly features out of the box with no professional services requirement or additional monthly charges:

• User-friendly Corporate Admin Tool

• Up to 1000 contacts on each device

• Up to 250 members per talk group

• Supervisory Override capability

• More device and platform choices

• More smartphones supported than all other carrier push-to-talk services combined

• Specialty non-stocked devices available as well

• Optional Integrated Dispatch service to monitor and view your PTT users in real time

*Features may vary by device **Limited 4G LTE availability in select markets. LTE is a trademark of ETSI

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Samsung Rugby Pro

Samsung Galaxy S III

Samsung Galaxy S4

NEC Terrain Apple iPhone 4/4s

Apple iPhone 5/5s/5c

Rugged Android smartphone with

PTT key

Android smartphone

Standard S4 and Galaxy S4 Active

IP-67 versions

Rugged Android smartphone with

QWERTY + PTT key

iOS 6/7 smartphones

iOS 7 smartphones

4G LTE & Wi-Fi 4G LTE & Wi-Fi 4G LTE & Wi-Fi 4G LTE & Wi-Fi 4G HSPA+ & Wi-Fi 4G LTE & Wi-Fi

* Device availability and specifications are anticipated only and subject to change without notice. Not all features may be available on all devices. ** Non-stocked devices are not available via Premier or AT&T retail stores, but may be purchased direct from AT&T through ABS sales or from selected authorized third-party AT&T dealers.

AT&T Enhanced PTT Compatible Smartphones*

Also compatible with: • Samsung Galaxy S II

Skyrocket • Samsung Rugby Smart • BlackBerry Bold 9900

non-camera

BlackBerry Bold 9900

BlackBerry Curve 9360

Motorola ES400**

Intermec CS40**

BlackBerry 7 smartphone with

side PTT key

BlackBerry 7 smartphone with

side PTT key

Rugged WM 6.5 smartphone with

QWERTY + PTT key

Rugged WM 6.5 smartphone with

QWERTY

4G HSPA+ & Wi-Fi 3G HSPA & Wi-Fi 3G HSPA & Wi-Fi 3G HSPA & Wi-Fi

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http://i1-news.softpedia-static.com/images/news2/Motorola-ES400-Arrives-at-AT-T-3.jpg

Enhanced PTT: Easy-To-Use Interface

User interface and features may appear different on some devices.

Push the on-screen button (or side key if available) to

talk

Set your presence to “available” or “do not

disturb” for privacy

Easily select talk groups or create group calls from

individual contacts

See the presence status of all your contacts in near-real

time

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Q&A

Any Questions??


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Contact Information Dwayne Stafford Mobility Account Manager- Applications (786) 479-4113 [email protected] Or contact your Local Account Manager

mailto:[email protected]


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mobility application strategy - usf.edu · teachers teachers are entrepreneurial and want what’s...

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