Building Relationships

Building Relationships

AND LEADERSHIP INFLUENCE STRATEGIES

AND LEADERSHIP INFLUENCE STRATEGIES

We are a combination of intentions, expressions, and behaviors that can vary with emotions, relationships, and situations.

Intentions Expressio

ns

Behaviors

Resonant Leaders Consciously Build Relationships

Purpose

Mastery

Being Mastery

Awareness

Mindfulne

ss

Acting on

Purpose

Hope, Compassio

n, Renewal

From Leadership from the Inside Out - Kevin Cashman

Purpose Mastery* can build relationships

Shared Vision and mission help articulate purpose with others and build relationships.Purpose is the most essential core of leadership. Without purpose there is no mission, vision, or reason for being. – Tom VotelPeople are primarily looking for meaning in their work. But not many leaders act as though they believe that’s what really motivates people. – Bill George

*Leadership from the Inside Out

Being Mastery* instills confidence

from othersFocus on Being, instead of [just] doing, to have the power to transform…physically and emotionally…Explore & practice Holistic Health

'Meditation/prayer'Nature experiences'Exercise'Diet/nutrition/hydration'Sleep'Spiritual'Music, reading'Loving relationships

*Leadership from the Inside Out

Awareness of self & others needs builds relationships

First, being aware that we are not ‘aware’ – Boyatzis & McKee

Being aware of our feelings, thoughts, behaviors, expressions, and intentions.Being aware of the needs, feelings, thoughts, behaviors, and expressions of others.Using our intuition to perceive the intentions of others.

Mindfulness is present moment awareness

…mindfulness as being awake, aware, and attending. – Boyatzis & McKee

Mindfulness is non-judging. – Dr. Jeffrey Brantley

The mind always seeks to deny the Now and to escape from it…it cannot remain in control without time…past and future. Time and mind are…inseparable. – Eckhart Tolle

Acting on Purpose builds relationship confidence

Achieving action with'NOW awareness'NOW mindfulness'Conscious behaviors'100% NOW listening, watching, understanding

…the only place we can handle change is in the present…We need to become now-focused. – Kevin Cashman

Hope, Compassion & Renewal are the results of relationship

buildingHope is about seeking solutions together.Compassion is having empathy and caring about others and their needs.Renewal is shared growth and health.Whatever is flexible and flowing will…grow. Whatever is rigid and blocked will wither and die. – Tao Te Ching

Influence StrategiesInfluence Strategies

Influence Strategies History

French & Raven 1959 historic study on managerial power.Hay group isolated 9 most frequently used & effective influence strategies.Logical Persuasion & Relationship Building (Consultation) most often used strategies.Different tactics used for influencing superiors, peers, subordinates.

Resonant Leaders have high EQ to influence relationships

SELF AWARENESS Emotional Self-Awareness Accurate Self-Assessment Self-Confidence

SOCIAL AWARENESS Empathy Organizational Awareness Developing others Diversity

SELF MANAGEMENT Self-control Adaptability Trustworthiness Innovation

RELATIONSHIP MANAGEMENT Leadership Influence Change Catalyst Communication Team building

INTERNAL EXTERNAL

Hay Group Influence Strategies

Empowerment: making others feel valued, involved, recognized.Interpersonal Awareness: identifying, addressing concerns.Bargaining: negotiating satisfactory outcomes.Relationship Building: establishing & maintaining constructive relationships.Organizational Awareness: identifying & getting support.

Hay Group Influence Strategies

Common Vision: showing how ideas support organization goals.Impact Management: choosing most interesting, memorable idea presentation.Logical Persuasion: logical reasoning, expertise, data to persuade others.Coercion: threats or pressure to force cooperation.

How do we influence others?

Depends on…1. One person or many,2. Hierarchy relationship3. Familiarity4. Knowledge & experience5. Attitude & EQ6. Priorities7. Cultural norms

Feedback from Others on You

1st 28 questions should be done by others on your influence strategy practices. Ideally: 1superior2 peers1-2 subordinates

2nd 26 questions is your impression of how you use influence strategies.

Level 5 Leaders – Jim Collins

What influence strategies exemplify Level 5 leadership?- personal humility- professional willDarwin Smith at Kimberly-ClarkColeman Mockler at GilletteGeorge Cain at Abbott LabsCork Walgreen IIIAlan Wurtzel at Circuit City

Exercise: circle what works for youSuperiors Peers Subordinates

Empowerment Empowerment Empowerment

Interper Awaren Interp Awaren Interp Awaren

Bargaining Bargaining Bargaining

Relationship Bldg Relationship Bldg Relationship Bldg

Org Awareness Org Awareness Org Awareness

Common Vision Common Vision Common Vision

Impact Mgmt Impact Mgmt Impact Mgmt

LogicaL Persuasion Logical Persuasion Logical Persuasion

Coercion Coercion Coercion

(And number in order of usage from most to least in each column)

Remember using D.i.S.C. to understand and influence others?

Relationship Exercise

1. 1st 5 Min: Find a different D.i.S.C. profile partner. Share your D.i.S.C. Profile.

2. 2nd 5 Min: Discuss the role of PURPOSE and how it influences organizational VISION.

3. 3rd 5 Min: Discuss BEING MASTERY, AWARENESS, MINDFULNESS and ACTING ON PURPOSE.

4. 4th 5 Min: How do these concepts align with the INFLUENCE STRATEGIES you use (circled columns) in BUILDING RELATIONSHIPS.

5. Discuss in Week 6 Discussions and online meeting.

Relationship Fuel

Purpose

Mastery

Being Mastery

Awareness

Mindfulne

ss

Acting on

Purpose

Hope, Compassio

n, Renewal

Servant Leader

ship

PASSIONOPEN-ENDED LISTENING