modelo madurez transformacion digital by ca technologies
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1 © 2015 CA. ALL RIGHTS RESERVED.
CA API ManagementPowering the building blocks of digital transformation
Santiago CavannaCA Security Solution Account DirectorArgentina, Chile, Bolivia, Uruguay y Paraguay.LN https://ar.linkedin.com/in/santiagocavanna Twitter https://twitter.com/scavanna
CA Technologies | Av Alicia M de Justo 400, 4 2 Piso | Buenos Aires, 01 1107 Office: +54-11-43-17-15-95 | Mobile: +54-911-41-65-15-47 | [email protected]
2 © 2015 CA. ALL RIGHTS RESERVED.
Digital transformation as a maturity model
Low digital maturity High digital maturity
Offline/In-Person Web Mobile Omnichannel Ecosystem
3 © 2015 CA. ALL RIGHTS RESERVED.
Digital Transformation in Retail
Low digital maturity High digital maturity
RETAIL STORE CATALOG & CALL CENTER
WEB STOREFRONT AFFILIATE CHANNELS
MOBILE STOREFRONT SHOPPER PROFILE APIs PRODUCT CATALOG APIs PERSISTENT CART APIs
IN-STORE/PROXIMITY APIs INVENTORY/LOGISTICS APIs PERSONALIZED PROFILE APIs ADVANCED PAYMENT APIs
LOYALTY PARTNER APIs MARKETPLACE APIs SMART PRODUCT APIs
Offline / In-Person Web Mobile Omnichannel Ecosystem
4 © 2015 CA. ALL RIGHTS RESERVED.Low digital maturity High digital maturity
Offline / In-Person Web Mobile Omnichannel Ecosystem
DEALER SERVICE CENTER/MECHANIC
BRAND CONTENT ONLINE PRODUCT DATA RATINGS & REVIEWS
DEALER APIs PRODUCT DATA APIs DRIVER PROFILE APIs
DIAGNOSTIC APIs VEHICLE FEATURE APIs HISTORY/MAINTENANCE APIs OTA UPDATE APIs
UBI APIs LOCATION & CONTEXT APIs INSURANCE APIs VEHICLE SHARE APIs
Digital Transformation in Automotive
5 © 2015 CA. ALL RIGHTS RESERVED.Low digital maturity High digital maturity
DROPOFF / PICKUP CENTER COURIER
WEB RESEARCH WEB SCHEDULING WEB TRACKING
RATE AND SLA APIs SERVICE APIs TRACKING APIs
FLEET TRACKING APIs SUPPLY CHAIN APIs TRAFFIC MANAGEMENT APIs ENROUTE REDIRECT APIs
PROOF OF DELIVERY APIs TRAFFIC DATA APIs 3PL SERVICES APIs 3P PICKUP/DROPOFF APIs
Digital Transformation in Transportation & Logistics
Offline / In-Person Web Mobile Omnichannel Ecosystem
6 © 2015 CA. ALL RIGHTS RESERVED.Low digital maturity High digital maturity
PRACTITIONER OFFICE OFFLINE HEALTH RECORDS CALL CENTER
ONLINE RESEARCH CLAIMS & HISTORY
APPOINTMENT APIs PLAN SELECION APIs INSURER INTEGRATON APIs
TELEHEALTH APIs BIOTELEMETRY APIs EHR APIs
MONITORING DEVICE APIs CARE ANALYTICS APIs PARTNER SERVICES APIs
Digital Transformation in Healthcare
Offline / In-Person Web Mobile Omnichannel Ecosystem
7 © 2015 CA. ALL RIGHTS RESERVED.Low digital maturity High digital maturity
RETAIL BANKING ONLINE BANKING LOCATION & SERVICE APIs ACCOUNT APIs ALERT/MONITORING APIs MOBILE PAYMENT APIs
DIRECT DEPOSIT APIs INVESTMENT APIs P2P MOBILE PAYMENT APIs
LOYALTY PARTNER APIs P2P LENDING APIs WEALTH MANAGEMENT APIs
Digital Transformation in Financial Services
Offline / In-Person Web Mobile Omnichannel Ecosystem
8 © 2015 CA. ALL RIGHTS RESERVED.Low digital maturity High digital maturity
BROADCAST MEDIA PROPRIETARY STB
ONLINE PURCHASE GUIDE & METADATA
STREAMING MEDIA APIs METADATA APIs ENTITLEMENT APIs VIEWER PROFILE APIs
QUAD-PLAY APIs SERVICE DASHBOARD APIs WALLET/PAYMENT APIs
PARTNER ENTITLEMENT APIs CONTENT-KEYED APIs AD NETWORK APIs EVENT APIs
Digital Transformation in Media & Entertainment
Offline / In-Person Web Mobile Omnichannel Ecosystem
9 © 2015 CA. ALL RIGHTS RESERVED.Low digital maturity High digital maturity
BROADCAST SPORTS DISCONNECTED DEVICES
SCORES & STATS ONLINE CONTENT
SCORES & STATS APIs TRACK & MONITOR APIs FITNESS PROFILE APIs
REAL-TIME 2ND SCREEN APIs MULTI-DEVICE PROFILE APIs FITNESS PLATFORM APIs
HEALTH CONNECTIVITY APIs DATA SUBSCRIPTION APIs
Digital Transformation in Sports & Fitness
Offline / In-Person Web Mobile Omnichannel Ecosystem
10 © 2015 CA. ALL RIGHTS RESERVED.Low digital maturity High digital maturity
PROPRIETARY RESERVATIONS TRAVEL AGENT
FARES & SCHEDULES ONLINE BOOKING ONLINE CHANNELS
FARE & SCHEDULE APIs STATUS & ALERT APIs TRAVELER PROFILE APIs
IDENTITY & ACCESS APIs LOCATION-AWARE APIs ENROUTE SERVICES APIs
LOYALTY PARTNER APIs MULTI-MODE TRAVEL APIs
Digital Transformation in Travel & Hospitality
Offline / In-Person Web Mobile Omnichannel Ecosystem