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© 2013 Quadrant, LLC. Confidential.

Quadrant® is a Registered Trademark. All Rights Reserved.



Modernize Your Document Output Management

System in Any IT or Telephony Infrastructure



Jon JeuckMarketing Manager

Quadrant Software

Presenter



Who is Quadrant Software

Why Modernize Fax?

State of the Industry Technology

Trends

Needs

Modernizing in Any Infrastructure Easy as QDV

Benefits

Successes

Review

Agenda



Founded in 1990, headquartered in Boston, MA

Over 20 years of experience in Document Output Management

Enterprise Level Fax, Routing, Form and Document Management Solutions

Over 4,000 customers worldwide

24x7x365 World Class Customer Supportboasting 100% Customer Satisfaction

Company Overview

About Quadrant Software



Quadrant Software Product Line

Document Output Management Document Creation

iSeriesVirtual

Formtastic

• Modernize and

brand ugly iSeries

spool files; design

custom forms,

labels, and checks

• Fax server for

iSeries for

sending,

routing and

receiving

FastFaxQuadraDocV• Virtual Fax Server for sending, routing and receiving

QuadraConnector

• Integrate to ERP (SAP,

SAGE); custom apps

• HP Proliant Server running

QuadraDocV; HP Support

QuadrAppliance

Mission Critical Document Solutions



Mission Critical Document

A document containing content

required for an organization to

perform any core business activity

Mission Critical Documents?



Product Value and Customers

Manufacturing

Critical Document Types:

• Invoices

• Order acknowledgements

• Contract bids

Distribution


• Bills of lading

• Packing lists

• Purchase orders

Financial


• ACH payments

• Manual checks

• Account Statements

Healthcare


• Doctor reports

• Lab results

• Prescriptions

Retail


• Customized invoices

• Purchase orders

• Packing lists for shipping

Mission Critical Document Examples



Fax confirmation guarantees delivery• Legally: Fax = Original

• Email Original!

Secure Transmission• PSTN – Point to Point Transmission

• Email – Much more easily intercepted

• Regulatory compliance

Why Modernize Fax?

Original Fax Value Proposition Still Applicable

Fax is Alive and Well

in the Enterprise!

Common Fax

Protocols



–Reduce Risk

Why Modernize Fax?

Solve a New Business Challenge

Improve Efficiency

Support Larger IT Initiatives

• Virtualization

• Managed/Hosted Services

Top Reasons



State of the Industry

IT Technologies

Physical Fax Servers

Virtualized Fax Servers

• Consolidated & On Site

• Private Cloud

• Hosted Cloudhttp://wikibon.org/wiki/v/VMware_Dominant_in_Multi-Hypervisor_Data_Centers

http://www.leppert.com/Portals/79412/docs/spiceworks_voice_of_it_state_of_smb_2013_1h_052813.pdf




Telephony Technologies

PSTN (analog lines/POTS)

VOIP

FOIP

SIP Trunking

http://www.nojitter.com/post/227501034/sip-trunks-deployments-increasing-but-availability-still-lags

http://www.infonetics.com/pr/2013/2H12-VoIP-UC-Services-Market-Highlights.asp



$-

$100

$200

$300

$400

$500

$600

2010 2011 2012 2013 2014

Fax Server Market Outlook

FoIP Fax Servers - Hardware

FoIP Fax Servers - Software

TDM Fax Servers

$M

illio

ns

Market outlook derived from Fax over IP Server Markets 2010-2015, Davidson Consulting, April 2011


*Virtualization and VoIP are the major factors driving the FoIP market

Industry is Growing; Moving Toward FoIP



Wide adoption of VoIP

Leverage investment in existing VoIP Infrastructure

SIP Trunking


What’s driving this trend in FOIP?

However, the largest factor driving FoIP is Virtualization

Reduces power and hardware costs

Improves business continuity

Simplifies operations



Analog

Copper

Lines

VOIP

FOIP

SIP

Provider

Physical

Server

Internal Virtual

Infrastructure (VMware, Hyper-V, Zen)

Virtual Private

Cloud(e.g. Amazons AWS,

MS Azure)

Hosted Cloud

Faxing Service(e.g. eFax, MyFax )

IT Infrastructure

Te

lep

ho

ny

Infr

astr

uctu

re

IP and Telephony Matrix

3rd

Party

Risk

Mission

Critical

Documents

Suited for low

volume, non-

critical

Cost prohibitive at high volumes

Vo

lum

e

Cost

Vo

lum

e

Cost

Sweet Spot for Enterprise Faxing

Mission Critical Documents



Legacy IT Infrastructures

Virtual Environments

Cloud Architecture

Any Telephony Infrastructure

Market Needs

Flexible Virtual Fax Solution with Physical Option,

supporting:



QuadraDocV – Modernizing Corporate Fax

Introducing QuadraDocVVirtual fax server that sends, receives, centrally controls, and

secures mission critical documents

Supports all major IT and Telephony infrastructures

Cross-platform, integrates directly with IBM iSeries

Runs on VMware or Hyper-V

Inbound routing

Web browser interface

10 Minute Disaster Recovery

Batch emails and faxes



Analog

Copper

Lines

VOIP

FOIP on

VOIP

SIP

Provider

No

Available

Server

Available

Physical

Server

Internal Virtual

Infrastructure (VMware, Hyper-V, Zen)

Virtual Private

Cloud(e.g. Amazons AWS,

MS Azure)

Hosted Cloud

Faxing Service

QuadraDocVSupports all Mission

Critical Infrastructures

QuadrAppliance

running

QuadraDocVMission Critical

Documents

should NOT rely

on a Hosted Cloud

Solution

Risk of total

service failure

by 3rd party

IT Infrastructure

Te

lep

ho

ny

Infr

astr

uctu

re

QDV Supports your Telephony and IT Infrastructures



Physical Server

Email clients sending and

receiving faxes via

QuadraDocV

LAN Network Protocol

QuadraDocV

Server

File Server

Digital Media

Gateway

Telephony: T1, POTS

(Analog) lines

iSeries

Modernizing your Fax is as Easy as QDV

QuadraDocV managing

document output from

multiple sources Legacy telephony



Physical Server


receiving faxes via

QuadraDocV


File Server

QuadraDocV

Server

iSeries

VOIP/FOIP


Or integrate with existing

VOIP/FOIP infrastructure



Physical Server


receiving faxes via

QuadraDocV


File Server

QuadraDocV

Server

iSeries


SIP

Trunk

Provider

Or Hosted SIP

Trunking provider




receiving faxes via

QuadraDocV


Virtualized EnvironmentVMWare, HyperV

File Server

QuadraDOCV

Server

iSeries


Optimize your IT infrastructure through virtualization

SIP

Trunk

Provider




receiving faxes via

QuadraDocV


QuadrAppliance™

File Server

QuadraDOCV

Server

iSeries


SIP

Trunk

Provider

Or use our physical server option




receiving faxes via

QuadraDocV


QuadrAppliance™

File Server

QuadraDOCV

Server

iSeries

Other Enterprise

Applications

QuadraConnector

SMTP


SIP

Trunk

Provider

Integrate Enterprise

Applications with

QuadraConnector




receiving faxes via

QuadraDocV

File Server


iSeries

Other Enterprise

Applications

SMTP


QuadrAppliance™

QuadraDOCV

Server

QuadraConnector

SIP

Trunk

Provider

Certified for SAP & Sage

Customizable for other applications




receiving faxes via

QuadraDocV

File Server


iSeries

Other Enterprise

Applications

SMTP


QuadrAppliance™

QuadraDOCV

Server

QuadraConnector

SIP

Trunk

Provider

Regardless of your

Telephony

Infrastructure

Supports your IT Infrastructure




receiving faxes via

QuadraDocV

File Server


iSeries

Other Enterprise

Applications

SMTP


QuadrAppliance™

QuadraDOCV

Server

QuadraConnector

Digital Media

Gateway

Telephony: T1, POTS

(Analog) lines

Regardless of your

Telephony

infrastructure





receiving faxes via

QuadraDocV

File Server


iSeries

Other Enterprise

Applications

SMTP


QuadrAppliance™

QuadraDOCV

Server

QuadraConnector

Regardless of your

Telephony

infrastructure

VOIP Telephony

Implementation




Virtualization eliminates need for a dedicated physical server and fax cards

Minimize hardware, electric and space costs – up to 70% reduction in electricity

Leverage existing infrastructure

Support future infrastructure changes and

server consolidation strategies

Improve business process efficiencies

and reduce wasted resources

Reduce risk of physical hardware failure

and service down time


Benefits of QuadraDocV



HP Proliant server running QuadraDocV• 8GB ram and 1.8 GHz Quadcore Xeon

E5 processor

• V.34 fax modem, the fastest available

• Windows Server 2012 embedded

Highly Reliable

• Dual redundant disk and power supply

• 24/7 tech support

• Next day on site support by HP

Reduces Costs

• 1U form factor = less space and reduced electric costs

• Fast routing = lower telecom and HR costs

• Easy to use web interface increases adoption and productivity

QuadraDocV – Physical Server Option

QuadrAppliance



Intercepts iSeries Print Spool data and reformats to desired layout

Improves company image and branding across a wide range of documents

and processes, such as:

iSeries Document Modernization

Formtastic

• Invoices

• Purchase orders

• Order acknowledgements

• Bill of ladings

• Packing Lists

• Laser MICR Checks

• Bar Code Labels

• Postal Codes

• ACH/Electronic Funds Transfer

• RFID Tags

• Print to PDF

• Signature Capture




3 Steps to Modernizing Your Fax

Install QuadraDocV1Leverage your Existing Infrastructures2Update Infrastructures on Your Schedule!3




"We selected QuadraDocV because we like the idea of working with a

trusted vendor, with proven technology, along with the inherent benefits

of virtualization – high availability, disaster recovery and flexibility made

QuadraDocV an obvious choice"

–Terry Diamond, VP, I.S., Tandus Flooring Inc.

“Our environment is 95% virtual so we wanted a document management

solution that would seamlessly integrate into our current strategy. By

implementing Quadrant’s fax over IP solution, QuadraDocV, we are

saving money on long distance and international charges. Choosing

QuadraDocV was one of the best decisions we have made all year, the

solution is flawless.”

–Tyler Routliffe, Network Administrator, Contrans Group Inc.

“It has a lot more flexibility than what we used to have [IBM Domino Fax

for i] and gives us much more control. We haven’t had to touch the

product since we had it up and running. That’s a good thing around

here!”

–Dave Stall, Operating Systems Manager, Roto Rooter

Customer Testimonials




“The price performance level of these solutions is very strong.

I would also give high ratings to Quadrant Software’s technical

support staff. They care about the product and demonstrate

that fact.”

–Richard Welling, Project Manager, Dean Foods

“We use FastFax with the McKessonHBOC Series 2000

software. We have had outstanding tech support from

Quadrant. Their staff went out of their way to provide excellent

support for us.”

–Ben Amer, Programmer/Analyst, Adventist Health System

Delivering Legendary Tech Support

24/7/365

http://www.google.com/imgres?um=1&hl=en&sa=N&rlz=1T4SKPT_enUS422US425&biw=1366&bih=592&tbm=isch&tbnid=Hwx-eXyAH34DiM:&imgrefurl=http://www.financialnut.com/dean-foods-stock/&docid=6R8_C5Rec-QwrM&imgurl=http://www.financialnut.com/wp-content/uploads/2010/12/Dean-Foods-3C-PMS-HORI.jpg&w=1487&h=548&ei=Ly1OUIavIYjxrQfMjIG4Bw&zoom=1&iact=hc&vpx=44&vpy=199&dur=1854&hovh=136&hovw=370&tx=138&ty=67&sig=104295773313920362946&page=1&tbnh=52&tbnw=141&start=0&ndsp=23&ved=1t:429,r:0,s:0,i:89

http://www.google.com/imgres?um=1&hl=en&sa=N&rlz=1T4SKPT_enUS422US425&biw=1366&bih=592&tbm=isch&tbnid=Hwx-eXyAH34DiM:&imgrefurl=http://www.financialnut.com/dean-foods-stock/&docid=6R8_C5Rec-QwrM&imgurl=http://www.financialnut.com/wp-content/uploads/2010/12/Dean-Foods-3C-PMS-HORI.jpg&w=1487&h=548&ei=Ly1OUIavIYjxrQfMjIG4Bw&zoom=1&iact=hc&vpx=44&vpy=199&dur=1854&hovh=136&hovw=370&tx=138&ty=67&sig=104295773313920362946&page=1&tbnh=52&tbnw=141&start=0&ndsp=23&ved=1t:429,r:0,s:0,i:89



Review

QuadraDocV will help you modernize your

corporate fax

Supports all major IT and Telephony infrastructures

Cross-platform

Integrates with IBM iSeries

Inbound routing

VMware and Hyper-V

Web browser interface

Batch emails and faxes

10 Minute disaster recovery

Reduce Electric, Space, and HR costs



Thank you!

quadrantsoftware.com120 Forbes Blvd.

Mansfield, MA 02048

[email protected]

(800) 258-3399

(508) 594-2700

Contact us for a

personalized live demo!

Want to see more but not ready for a demo?

quadrantsoftware.com/product/quadradocv/