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Module 14 Module 14 Major Incident Management Major Incident Management Problems in major and complex incident incident management Major incident management organizations Subjects covered in this module Subjects covered in this module include: include: 14-01-I400-SL 14-01-I400-SL

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Page 1: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Module 14Module 14 Major Incident Management Major Incident Management

Module 14Module 14 Major Incident Management Major Incident Management

Problems in major and complex incidentincident management

Major incident management organizations

Problems in major and complex incidentincident management

Major incident management organizations

Subjects covered in this module include:Subjects covered in this module include:Subjects covered in this module include:Subjects covered in this module include:

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Page 2: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Module 14 Module 14 ObjectivesObjectives::Module 14 Module 14 ObjectivesObjectives::

1. List the principal factors often found in, or related to, 1. List the principal factors often found in, or related to, major and/or complex incidents.major and/or complex incidents.

2. List the expansion options for incident organization, 2. List the expansion options for incident organization, and describe the conditions under which they will be and describe the conditions under which they will be applied.applied.

3. Demonstrate, through an exercise, how to apply the 3. Demonstrate, through an exercise, how to apply the various options related to major or complex incident various options related to major or complex incident management.management.

1. List the principal factors often found in, or related to, 1. List the principal factors often found in, or related to, major and/or complex incidents.major and/or complex incidents.

2. List the expansion options for incident organization, 2. List the expansion options for incident organization, and describe the conditions under which they will be and describe the conditions under which they will be applied.applied.

3. Demonstrate, through an exercise, how to apply the 3. Demonstrate, through an exercise, how to apply the various options related to major or complex incident various options related to major or complex incident management.management.

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Page 3: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Characteristics of Major IncidentsCharacteristics of Major IncidentsCharacteristics of Major IncidentsCharacteristics of Major Incidents

Involve more than one agency (often many)Involve more than one agency (often many)

May involve more than one political jurisdiction.May involve more than one political jurisdiction.

Have the more complex management and communicationHave the more complex management and communication problems.problems.

Require more experienced, qualified supervisory personnel.Require more experienced, qualified supervisory personnel.

Require large numbers of tactical and support resources.Require large numbers of tactical and support resources.

Cause more injury, death, illness.Cause more injury, death, illness.

Involve more than one agency (often many)Involve more than one agency (often many)

May involve more than one political jurisdiction.May involve more than one political jurisdiction.

Have the more complex management and communicationHave the more complex management and communication problems.problems.

Require more experienced, qualified supervisory personnel.Require more experienced, qualified supervisory personnel.

Require large numbers of tactical and support resources.Require large numbers of tactical and support resources.

Cause more injury, death, illness.Cause more injury, death, illness.

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Page 4: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Characteristics of Major IncidentsCharacteristics of Major Incidents(cont.)(cont.)

Characteristics of Major IncidentsCharacteristics of Major Incidents(cont.)(cont.)

Produce the most damage to property and the environment.Produce the most damage to property and the environment.

Have extreme elements of crisis/psychological trauma that diminishes human capacity to function.Have extreme elements of crisis/psychological trauma that diminishes human capacity to function.

Are longer in duration.Are longer in duration.

Are the most costly to control and mitigate.Are the most costly to control and mitigate.

Require extensive mitigation, recovery and rehabilitation.Require extensive mitigation, recovery and rehabilitation.

Have greater media interest.Have greater media interest.

Produce the most damage to property and the environment.Produce the most damage to property and the environment.

Have extreme elements of crisis/psychological trauma that diminishes human capacity to function.Have extreme elements of crisis/psychological trauma that diminishes human capacity to function.

Are longer in duration.Are longer in duration.

Are the most costly to control and mitigate.Are the most costly to control and mitigate.

Require extensive mitigation, recovery and rehabilitation.Require extensive mitigation, recovery and rehabilitation.

Have greater media interest.Have greater media interest.

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Page 5: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Incidents can become majorIncidents can become major in two ways: in two ways:

Incidents can become majorIncidents can become major in two ways: in two ways:

There is virtually no location free from from the potential of having a major or

complex incident.

There is virtually no location free from from the potential of having a major or

complex incident.

•They start as major incidents.•They become major incidents.•They start as major incidents.•They become major incidents.

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Page 6: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Characteristics of Major Incidents:Characteristics of Major Incidents:Characteristics of Major Incidents:Characteristics of Major Incidents:

All of the Command and General Staff positions are filled, a large organization is in place or is developing.

Most or all of the functional organizational units within sections are needed.

Divisions/groups are established to geographically facilitate making work assignments.

All of the Command and General Staff positions are filled, a large organization is in place or is developing.

Most or all of the functional organizational units within sections are needed.

Divisions/groups are established to geographically facilitate making work assignments.

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Page 7: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Characteristics of Major IncidentsCharacteristics of Major Incidents(cont.)(cont.)

Characteristics of Major IncidentsCharacteristics of Major Incidents(cont.)(cont.)

The number of Divisions may be such that Operations Section Branches are needed to reduce span of control.

Multiple operational periods are probably required.

There will be a transition to a more qualified Incident Commander and the most qualified personnel will be used throughout the organization.

Other agencies or jurisdictions will be assisting.

The number of Divisions may be such that Operations Section Branches are needed to reduce span of control.

Multiple operational periods are probably required.

There will be a transition to a more qualified Incident Commander and the most qualified personnel will be used throughout the organization.

Other agencies or jurisdictions will be assisting.

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Page 8: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Characteristics of Major IncidentsCharacteristics of Major Incidents(cont.)(cont.)

Characteristics of Major IncidentsCharacteristics of Major Incidents(cont.)(cont.)

Written action plans will be required.

Operations personnel may exceed several hundred per operational period.

Costs associated with maintaining the incident are high.

Written action plans will be required.

Operations personnel may exceed several hundred per operational period.

Costs associated with maintaining the incident are high.

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Page 9: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Factors in Determining Size of ICS Factors in Determining Size of ICS OrganizationOrganization

Factors in Determining Size of ICS Factors in Determining Size of ICS OrganizationOrganization

Administrative and jurisdictional complexity.

Geographical area involved.

Span of control considerations. This includes span of control in Operations as well as all other organizational elements.

Functional specialties required.

Incident logistical, planning, and other support needs.

Potential for growth.

Administrative and jurisdictional complexity.

Geographical area involved.

Span of control considerations. This includes span of control in Operations as well as all other organizational elements.

Functional specialties required.

Incident logistical, planning, and other support needs.

Potential for growth.

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Page 10: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Command

Operations Planning Logistics Finance/Administration

Finance/Administration

Branch

Division

Single Resources, Task Forces, Strike Teams

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Example DivisionExample Division(Wildland Fire Model)(Wildland Fire Model)

Example DivisionExample Division(Wildland Fire Model)(Wildland Fire Model)

3 Hand Crew Strike Teams 108

1 Bulldozer Strike Team 6

1 Engine Strike Team 16

Total Personnel 130

3 Hand Crew Strike Teams 108

1 Bulldozer Strike Team 6

1 Engine Strike Team 16

Total Personnel 130

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Page 12: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Large Incident Management ICSLarge Incident Management ICSOrganizational OptionsOrganizational Options

Large Incident Management ICSLarge Incident Management ICSOrganizational OptionsOrganizational Options

Incident Complex - Multiple incident management with Incident Complex - Multiple incident management with a single ICS organization.a single ICS organization.

Dividing a single incident into two (or more) incidentsDividing a single incident into two (or more) incidents

Expanding the ICS planning capability for incidents.Expanding the ICS planning capability for incidents.

Expanding the ICS organization to accommodate a Expanding the ICS organization to accommodate a second Operations or Logistics Section.second Operations or Logistics Section.

Incident Complex - Multiple incident management with Incident Complex - Multiple incident management with a single ICS organization.a single ICS organization.

Dividing a single incident into two (or more) incidentsDividing a single incident into two (or more) incidents

Expanding the ICS planning capability for incidents.Expanding the ICS planning capability for incidents.

Expanding the ICS organization to accommodate a Expanding the ICS organization to accommodate a second Operations or Logistics Section.second Operations or Logistics Section.

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Page 13: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

ICPICP

33

2211

Three Fires Managed as a ComplexThree Fires Managed as a ComplexThree Fires Managed as a ComplexThree Fires Managed as a Complex

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Page 14: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Examples for the Use of anExamples for the Use of anIncident ComplexIncident Complex

Examples for the Use of anExamples for the Use of anIncident ComplexIncident Complex

An earthquake, tornado, flood, etc., situation where An earthquake, tornado, flood, etc., situation where there are many separate incidents occurring close there are many separate incidents occurring close together.together.

Several separate fires are burning in close proximity Several separate fires are burning in close proximity to one another.to one another.

One incident is underway with an ICS management One incident is underway with an ICS management team assigned, and other smaller incidents occur in team assigned, and other smaller incidents occur in the same proximity.the same proximity.

An earthquake, tornado, flood, etc., situation where An earthquake, tornado, flood, etc., situation where there are many separate incidents occurring close there are many separate incidents occurring close together.together.

Several separate fires are burning in close proximity Several separate fires are burning in close proximity to one another.to one another.

One incident is underway with an ICS management One incident is underway with an ICS management team assigned, and other smaller incidents occur in team assigned, and other smaller incidents occur in the same proximity.the same proximity.

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Page 15: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Considerations for theConsiderations for the Use of a Complex Use of a Complex

Considerations for theConsiderations for the Use of a Complex Use of a Complex

A complex may be managed under a single or unified command.A complex may be managed under a single or unified command.

The incidents are close enough to be managed by the same The incidents are close enough to be managed by the same incident management team.incident management team.

Some staff and/or logistical support economies could be Some staff and/or logistical support economies could be achieved through a combined management approach.achieved through a combined management approach.

A complex may be managed under a single or unified command.A complex may be managed under a single or unified command.

The incidents are close enough to be managed by the same The incidents are close enough to be managed by the same incident management team.incident management team.

Some staff and/or logistical support economies could be Some staff and/or logistical support economies could be achieved through a combined management approach.achieved through a combined management approach.

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The number of overall incidents within the jurisdiction requires The number of overall incidents within the jurisdiction requires consolidations to conserve staff and reduce costs.consolidations to conserve staff and reduce costs.

Planning, Logistical, and Finance/Administration activities can be Planning, Logistical, and Finance/Administration activities can be adequately provided.adequately provided.

The number of overall incidents within the jurisdiction requires The number of overall incidents within the jurisdiction requires consolidations to conserve staff and reduce costs.consolidations to conserve staff and reduce costs.

Planning, Logistical, and Finance/Administration activities can be Planning, Logistical, and Finance/Administration activities can be adequately provided.adequately provided.

Page 16: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Guideline in Establishing an Guideline in Establishing an Incident Complex:Incident Complex:

Establish each of the separate Establish each of the separate

incidents within an Incident incidents within an Incident

Complex asComplex as branchesbranches of aof a

single incident.single incident.

Establish each of the separate Establish each of the separate

incidents within an Incident incidents within an Incident

Complex asComplex as branchesbranches of aof a

single incident.single incident.

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Page 17: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Dividing a Single Incident into Dividing a Single Incident into Two IncidentsTwo Incidents

County BCounty B

Flood

City County ACounty A

Divide into two incidentsDivide into two incidents

River

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Page 18: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Steps in Dividing an IncidentSteps in Dividing an Incident Reach a decision on how to divide the Incident.Reach a decision on how to divide the Incident.

Consider:Consider:-Terrain and access considerations-Terrain and access considerations-Locations of future resource and logistical -Locations of future resource and logistical

supportsupport-Jurisdictional/administrative boundaries-Jurisdictional/administrative boundaries-Current Operations Section structure (branches, -Current Operations Section structure (branches,

divisions, etc.)divisions, etc.)

Select Incident Commanders and the Command and Select Incident Commanders and the Command and General Staff for each incident.General Staff for each incident.

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Page 19: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Steps in Dividing an IncidentSteps in Dividing an Incident(cont.)(cont.)

Designate supporting organization facilities, locations, Designate supporting organization facilities, locations, etc.etc.

Designate time for establishing two separate incidents Designate time for establishing two separate incidents with individual names.with individual names.

Direct the two incident management organizations to Direct the two incident management organizations to coordinate strategy and critical resources.coordinate strategy and critical resources.

An Area Command could normally be established.An Area Command could normally be established.

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Page 20: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Expanding the ICS Expanding the ICS Planning CapabilityPlanning Capability

Two ways:Two ways: Branch tactical planningBranch tactical planning Advanced incident planning Advanced incident planning

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Page 21: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Branch Level Tactical PlanningBranch Level Tactical PlanningBranch Level Tactical PlanningBranch Level Tactical Planning

Major or complex incident.Major or complex incident.

Widely varied objectives existWidely varied objectives exist

Plan preparation and distribution can not be Plan preparation and distribution can not be done within available time.done within available time.

Major or complex incident.Major or complex incident.

Widely varied objectives existWidely varied objectives exist

Plan preparation and distribution can not be Plan preparation and distribution can not be done within available time.done within available time.

Conditions:Conditions:

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Page 22: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Branch Tactical PlanningBranch Tactical PlanningBranch Tactical PlanningBranch Tactical Planning

General incident objectivesGeneral incident objectives Specific strategy for the branch for the next operational Specific strategy for the branch for the next operational

periodperiod Branch resource summary for the next operational period.Branch resource summary for the next operational period. Weather and safety information as appropriate.Weather and safety information as appropriate. Any changes to logistical support.Any changes to logistical support. Personnel to support planning as required.Personnel to support planning as required.

General incident objectivesGeneral incident objectives Specific strategy for the branch for the next operational Specific strategy for the branch for the next operational

periodperiod Branch resource summary for the next operational period.Branch resource summary for the next operational period. Weather and safety information as appropriate.Weather and safety information as appropriate. Any changes to logistical support.Any changes to logistical support. Personnel to support planning as required.Personnel to support planning as required.

Provide the following:Provide the following:Provide the following:Provide the following:

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Page 23: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Assign a Deputy Planning Chief the advance Assign a Deputy Planning Chief the advance planning function.planning function.

Assign a Technical Specialist(s) to perform the Assign a Technical Specialist(s) to perform the function.function.

Establish a special unit within the Planning Section Establish a special unit within the Planning Section to handle advance planning.to handle advance planning.

Assign a Deputy Planning Chief the advance Assign a Deputy Planning Chief the advance planning function.planning function.

Assign a Technical Specialist(s) to perform the Assign a Technical Specialist(s) to perform the function.function.

Establish a special unit within the Planning Section Establish a special unit within the Planning Section to handle advance planning.to handle advance planning.

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Options for AccomplishingOptions for Accomplishing Advance Incident Planning: Advance Incident Planning:Options for AccomplishingOptions for Accomplishing

Advance Incident Planning: Advance Incident Planning:

Page 24: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Advanced Planning Considerations Advanced Planning Considerations at an Incidentat an Incident

Advanced Planning Considerations Advanced Planning Considerations at an Incidentat an Incident

Overall goal and incident objectivesOverall goal and incident objectives Previous and present operational period plan adequacyPrevious and present operational period plan adequacy Future agency and mutual-aid resource availabilityFuture agency and mutual-aid resource availability Strategy assessment and alternativesStrategy assessment and alternatives Environmental factors (terrain, weather, etc.)Environmental factors (terrain, weather, etc.) Organizational assessment and alternativesOrganizational assessment and alternatives Political issuesPolitical issues Economic issuesEconomic issues Long-term recovery/rehabilitation needsLong-term recovery/rehabilitation needs

Overall goal and incident objectivesOverall goal and incident objectives Previous and present operational period plan adequacyPrevious and present operational period plan adequacy Future agency and mutual-aid resource availabilityFuture agency and mutual-aid resource availability Strategy assessment and alternativesStrategy assessment and alternatives Environmental factors (terrain, weather, etc.)Environmental factors (terrain, weather, etc.) Organizational assessment and alternativesOrganizational assessment and alternatives Political issuesPolitical issues Economic issuesEconomic issues Long-term recovery/rehabilitation needsLong-term recovery/rehabilitation needs

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Page 25: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Example #1Example #1X=Reported IncidentsX=Reported Incidents

XX

X X XX

XX

XX

XX XX

XX

XX

XX

XX

XX

XX

XX

XXRiver

South OperationsSouth Operations

North OperationsNorth Operations

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Example #2Example #2North OperationsNorth Operations

South OperationsSouth OperationsFireFire

OriginOrigin

River

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Page 27: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Incident Commander

Command StaffDeputy IC

Operations(if required)

North Operations

SouthOperations

Planning Logistics Finance/Administration

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Page 28: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Major Steps in Adding a Second Major Steps in Adding a Second Operations Section to an Existing ICS Operations Section to an Existing ICS

Organization:Organization:

Major Steps in Adding a Second Major Steps in Adding a Second Operations Section to an Existing ICS Operations Section to an Existing ICS

Organization:Organization:

Ensure Command and General Staff functions can adequately Ensure Command and General Staff functions can adequately support the expansion. This support the expansion. This couldcould require establishing a require establishing a Deputy Incident Commander for Operations.Deputy Incident Commander for Operations.

Ensure that adequate incident action planning can be Ensure that adequate incident action planning can be accomplished.accomplished.

Ensure Command and General Staff functions can adequately Ensure Command and General Staff functions can adequately support the expansion. This support the expansion. This couldcould require establishing a require establishing a Deputy Incident Commander for Operations.Deputy Incident Commander for Operations.

Ensure that adequate incident action planning can be Ensure that adequate incident action planning can be accomplished.accomplished.

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Page 29: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Major Steps in Adding a Second Major Steps in Adding a Second Operations Section to an Existing ICS Operations Section to an Existing ICS

Organization:Organization:

Major Steps in Adding a Second Major Steps in Adding a Second Operations Section to an Existing ICS Operations Section to an Existing ICS

Organization:Organization:

Ensure that Logistics, Facilities, and Communications are Ensure that Logistics, Facilities, and Communications are adequate to support the additional section.adequate to support the additional section.

Establish the second Operations Section at the beginning of Establish the second Operations Section at the beginning of an operational period.an operational period.

Ensure that all incident supervisory personnel are aware of the Ensure that all incident supervisory personnel are aware of the expanded organization.expanded organization.

Ensure that Logistics, Facilities, and Communications are Ensure that Logistics, Facilities, and Communications are adequate to support the additional section.adequate to support the additional section.

Establish the second Operations Section at the beginning of Establish the second Operations Section at the beginning of an operational period.an operational period.

Ensure that all incident supervisory personnel are aware of the Ensure that all incident supervisory personnel are aware of the expanded organization.expanded organization.

(cont.)(cont.)

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Page 30: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

North LogisticsNorth Logistics

South LogisticsSouth Logistics

River

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Example #2Example #2

Page 31: Module 14 Major Incident Management Module 14 Major Incident Management incident Problems in major and complex incident management Major incident management

Deputy ICOperations

(if required)

North Operations

SouthOperations

Incident Commander

Command Staff

Operations

Finance/Administration

Planning

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Major Steps in Adding Another Major Steps in Adding Another Logistics Section to an Existing ICS Logistics Section to an Existing ICS

Organization:Organization:

Major Steps in Adding Another Major Steps in Adding Another Logistics Section to an Existing ICS Logistics Section to an Existing ICS

Organization:Organization: Ensure Command and General Staff functions can Ensure Command and General Staff functions can

adequately support the expansion. This may adequately support the expansion. This may require designating a Deputy Incident Commander require designating a Deputy Incident Commander for Logistics.for Logistics.

Ensure that adequate incident action planning can Ensure that adequate incident action planning can be accomplished.be accomplished.

Ensure Command and General Staff functions can Ensure Command and General Staff functions can adequately support the expansion. This may adequately support the expansion. This may require designating a Deputy Incident Commander require designating a Deputy Incident Commander for Logistics.for Logistics.

Ensure that adequate incident action planning can Ensure that adequate incident action planning can be accomplished.be accomplished.

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Establish the second Logistics Section at the Establish the second Logistics Section at the beginning of an operational period.beginning of an operational period.

Ensure that all incident supervisory personnel are Ensure that all incident supervisory personnel are aware of the expanded organization.aware of the expanded organization.

Establish the second Logistics Section at the Establish the second Logistics Section at the beginning of an operational period.beginning of an operational period.

Ensure that all incident supervisory personnel are Ensure that all incident supervisory personnel are aware of the expanded organization.aware of the expanded organization.

(cont.)(cont.)

Major Steps in Adding Another Major Steps in Adding Another Logistics Section to an Existing ICS Logistics Section to an Existing ICS

Organization:Organization:

Major Steps in Adding Another Major Steps in Adding Another Logistics Section to an Existing ICS Logistics Section to an Existing ICS

Organization:Organization:

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