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    Module 4

    Company Situation Analysis

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    Module Outline

    Determining How Well Present Strategy is

    Working

    SWOT Analysis

    Strengths and Weaknesses of Firm Opportunities and Threats Facing Firm

    Strategic Cost Analysis and Value Chain

    Assessing Firms Competitive Position

    Identifying Strategic Issues

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    Key Questions in Company Situation

    Analysis

    How well is firms present strategy working?

    What are firms strengths, weaknesses,

    opportunities, and threats?

    Are firms prices and costs competitive? How strong is firms competitive position?

    What strategic issues does firm face?

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    What Is Companys Strategy?

    Identify competitive approach

    Low-cost leadership

    Differentiation

    Focus

    Determine competitive scope Stages of industrys production / distribution chain

    Geographic coverage

    Customer base

    Identify functional strategies

    Examine recent strategic moves

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    How Well Is Present Strategy Working?

    Key indicators of strategic and financial

    performance Trends in market share Trends in profit margins

    Trends in net profits and return on investment Trends in sales growth / decline

    Credit ranking

    Image and reputation with customers Leadership role (s), i.e. technology, quality, etc.

    Competitive advantages or disadvantages

    Is competitive position getting stronger / weaker?

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    How Well Is Present Strategy Working?

    The stronger a companys recent strategic

    and financial performance, the more likely ithas a well-conceived, well-executed strategy.

    Weak strategic and financial performance is

    usually a sign of weak strategy or weak

    execution or both!

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    SWOT Analysis

    SWOT represents the first letter in

    S trengths

    W eaknesses

    O pportunities T hreats

    SWOT analysis involves sizing-up firms

    Internal strengths and weaknesses, and

    External opportunities and threats

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    Identifying Internal Strengths and

    Weaknesses

    A strength is something firm is good at or

    characteristic giving it an important capability Useful skill

    Important know-how

    Valuable organizational resources or competitive

    capability

    Achievement giving firm a market advantage A weakness is something firm lacks, does

    poorly, or condition placing it at a

    disadvantage

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    Significance of a Companys Strengths

    and Weaknesses

    Strengths are significant to strategy-making

    because they can Serve as cornerstones of strategy

    Help build competitive advantage

    A good strategy aims at correcting firms

    weaknesses which can

    Make it vulnerable Prevent it from pursuing attractive opportunities

    Put it at a competitive disadvantage

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    Strategic Management Principle

    Successful strategies seek to exploit what a

    company does best: Expertise

    Strengths

    Core competencies Strongest competitive capabilities

    Strategists shun strategies placing heavydemands on areas where company isweakest or has unproven ability!

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    Building a Core Competence

    Definition

    A core competence is something acompany does especially well in

    comparison to its competitors!

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    Types of Core Competencies

    Superior skills in producing high quality product

    Superior system for delivering customer ordersaccurately and swiftly

    Better after-sale service capability

    More skill in achieving low operating costs Unique formula for selecting good retail locations

    Unusual innovativeness in developing new

    products Better merchandising and product display skills

    Superior mastery of an important technology

    Unusual effective sales force

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    Significance of a Core Competence

    A core competence is important because of

    Added capability it gives firm Competitive edge it can yield

    Potential for it being a cornerstone of strategy

    Competitive advantage is easier to buildwhen

    Firm has a core competence

    Rival firms do not have offsetting competencies

    Its costly and time-consuming for rivals to match

    competency

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    Strategic Management Principle

    Core competence empower a company to

    build competitive advantage!

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    Identifying External Opportunities

    Opportunities most relevant to a firm are

    factors in external environment offering Some kind of competitive advantage

    Important avenues for growth

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    Identifying External Threats

    External factors posing a danger to firm

    Emergence of cheaper technologies Introduction of new / better products by rivals

    Entry of low-cost foreign competitors

    New regulations

    Vulnerability to rise in interest rates

    Potential of hostile takeover

    Unfavorable demographic shift

    Adverse shifts in foreign exchange rates

    Political upheaval in a country

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    Significance of a Companys

    Opportunities and Threats

    Affect attractiveness of firms situation

    Point to need for strategic action

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    Strategic Management Principle

    A good strategy is always aimed at

    capturing a companys best growthopportunities and creating defenses against

    threats to its competitive position and future

    performance. Otherwise, it doesnt fit the

    companys situation!

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    Role of SWOT Analysis in Crafting a

    Better Strategy

    SWOT Analysis helps answer key questions

    Does firm have internal strengths an attractivestrategy can be built on?

    Which weaknesses does strategy need to

    correct?

    Do firms weaknesses disqualify it from pursuing

    certain opportunities?

    Which opportunities does firm have resources to

    pursue with chance of success?

    What threats should firm worry most about?

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    What Is Strategic Cost Analysis?

    Definition

    Comparing a firms cost position relative tokey competitors activity by activity

    From raw materials purchase to Price paid by ultimate customers

    Assessing if firms costs are competitive

    with those of rivals is a crucial part ofcompany situation analysis

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    What Is Strategic Cost Analysis?

    Cost disparities among rivals can stem from

    differences in Prices paid for raw materials, component parts,

    energy, and other supplier resources

    Basic technology and age of plant andequipment

    Economies of scale and experience curve effects

    Wage rates and productivity levels Changes in inflation and foreign exchange rates

    Marketing and distribution costs

    Inbound and outbound shipping costs

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    Principle of Competitive Markets

    The higher the companys costs are above

    those of close rivals, the more competitivelyvulnerable it becomes!

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    The Value Chain Concept

    Definition

    A value chain identifies:

    Activities, functions, and business processes

    that have to be performed in

    Designing, producing, marketing, delivering,

    and supporting a product service

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    The Value Chain Concept

    A Value Chain consists of two major types

    of activities Primary activities that create value for

    customers

    Related support activities

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    Representative Company Value Chain

    InboundLogistics

    OperationOutboundLogistics

    Sales andMarketing

    ServiceProfit

    Margin

    Product R&D, Technology, Systems Development

    Human Resource Management

    General Administration

    Primary Activities and Costs

    SupportActivitiesand Costs

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    What Determines Costs of Value Chain

    Activities?

    Costs of performing each value chain activity

    can be driven up ordown by 2 types offactors

    Structural Cost Drivers

    Executional Costs Drivers

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    Structural Costs Drivers

    Scale economies

    Experience curve effects

    Technology requirements

    Capital intensity Complexity of product line

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    Executional Cost Drivers

    Commitment of work force to continuous

    improvement Attitudes and capabilities regarding quality

    Cycle time in getting new products to market Utilization of existing capacity

    Whether internal business processes are

    efficiently designed and executed

    How efficiently firm works with suppliers and

    / or customers to reduce costs

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    Keys to Understanding a Companys

    Cost Structure

    Whether firm is trying to achieve a

    competitive advantage based on Lower costs, or

    Differentiation

    How costs in one value chain activity spill

    over to affect costs of others

    Whether linkages among activities in valuechain present opportunities for cost reduction

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    The Value Chain System

    Activities,Costs, andMargins ofSuppliers

    InternallyPerformedActivities,Costs, and

    Margins

    Activities,Costs,

    Margins ofForwardChannel

    Allies

    Buyer /User Value

    Chain

    Upstream

    Value Chains

    Company

    Value Chains

    Downstream

    Value Chains

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    The Value Chain System

    Cost competitiveness depends on

    Costs of internally performed activities

    Costs in value chains of suppliers and forward

    channel allies

    Assessing firms competitiveness requiresknowledge of value chain system

    Firms own value chain

    Value chain of suppliers

    Value chain of forward channel allies

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    The Value Chain System

    Suppliers value chains matter

    Supplier incur costs in creating and deliveringinputs used in firms value chain

    Cost and quality of inputs influence firms cost

    and / or differentiation capabilities

    Forward Channel value chains matter

    Costs and margins of downstream firms are partof price paid by ultimate end-user

    Activities channel allies perform affect

    satisfaction of end-user

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    Example: Key Value Chain Activities

    Pulp and Timber Industry

    Timber farming

    Logging

    Pulp millsPapermaking

    Printing and publishing

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    Example: Key Value Chain Activities

    Home Appliance Industry

    Parts and components manufacture

    Assembly

    Wholesale distributionRetail sales

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    Example: Key Value Chain Activities

    Soft Drink Industry

    Processing of basic ingredients

    Syrup manufacture

    Bottling and can fillingWholesale distribution

    Retailing

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    Example: Key Value Chain Activities

    Computer Software Industry

    Programming

    Disk loading

    MarketingDistribution

    Developing Data for Strategic Cost

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    Developing Data for Strategic Cost

    Analysis

    Data requirement are formidable

    Requires breaking department costaccounting data out into cost of performing

    Specific Activities

    Activity-Based Costing

    New cost accounting methodology aimed at

    assigning costs to Specific tasks, and

    Value chain activities

    Traditional Cost Accounting Vs

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    Traditional Cost Accounting Vs.

    Activity-Based Accounting

    $640,150$640,150

    $135,750

    82,100

    23,50015,840

    94,300

    48,450

    110,000

    130,210

    Department Activities UsingActivity-Based CostAccounting

    Evaluate Suppliers

    Process Purchase Orders

    Expedite DeliveriesExpedite Internal Process

    Check Item Quality

    Check Deliveries Against

    Purchase Orders

    Resolve Problems

    Internal Administration

    $350,000

    115,000

    6,5002,400

    17,000

    124,000

    25,520

    Traditional Cost AccountingCategories in DepartmentBudgeting

    Wage and Salaries

    Employee Benefits

    SuppliesTravel

    Depreciation

    Other Fixed Charges

    Miscellaneous

    Operating Expense

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    Benchmarking Costs of Key Activities

    Concept

    Benchmarking performance of a firmsactivities against rival and best practice firmsprovide evidence of firms cost

    competitiveness Benchmarking is an excellent tool todetermine

    If costs are in line with competitors Which business processes need to be

    scrutinized for improvement

    Which firms perform a given activity best

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    Benchmarking Costs of Key Activities

    Focuses on Cross-Company comparisons

    ofhow well activities are performed Purchase of materials

    Payments of supplies

    Management of inventories Training of employees

    Processing of payrolls

    Getting new products to market

    Performance of quality control

    Filling and shipping of customer orders

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    Benchmarking and Ethics

    Benchmarking involves discussions of

    competitively sensitive data Ethical guidelines

    Avoid talk about pricing or competitively sensitive

    costs Dont ask rivals for sensitive data

    Dont share proprietary data without clearance

    Have impartial third party assemble and presentcompetitive data without names attached

    Dont disparage a rivals business to outsiders

    based on data obtained

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    Achieving Cost Competitiveness

    Key Point

    A firms competitiveness depends on howwell it manages its value chain relative tocompetitors

    Examining a firms value chain and

    comparing it to key rivals indicates

    Who has how much of a cost advantage ordisadvantage

    Which cost components are responsible

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    Achieving Cost Competitiveness

    3 areas in firms value chain contributes to

    cost differences compared to rivals1. Suppliers activities

    2. Firms internal activities

    3. Forward channel activities

    Strategic actions to eliminate a costdisadvantage need to be liked to where

    cost differences originate!

    Options: Correcting Supplier-Related

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    Options: Correcting Supplier Related

    Cost Disadvantages Negotiate more favorable prices with

    suppliers Work with supplier to help them achieve

    lower costs

    Integrate backward Use lower-priced substitute inputs

    Do a better job managing linkages betweensuppliers value chain and firms own chain

    Try to make up difference by initiating cost

    savings in other areas of value chain

    Options: Correcting Forward Channel

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    Options: Correcting Forward Channel

    Cost Disadvantages

    Push for more favorable terms with

    distributors and other forward channel allies Work closely with forward channel allies and

    customers to identify win-win opportunities to

    reduce costs

    Change to a more economical distribution

    strategy Try to make up difference by initiating cost

    saving earlier in value chain

    Options: Correcting Internal Cost

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    Options: Correcting Internal Cost

    Disadvantages

    Initiate internal budget reductions

    Re-engineer business processes to do betterjob managing executional cost drivers

    Try to eliminate some cost-producing

    activities by revamping value chain system

    Relocate high-cost activities to lower-cost

    geographic areas See if certain activities can be outsourced or

    performed cheaper by contractors

    Options: Correcting Internal Cost

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    Options: Correcting Internal Cost

    Disadvantages

    Invest in cost-saving technological

    improvements Innovate around troublesome cost

    components

    Simplify product design to achieve cost

    reduction

    Try to make up difference by achievingsavings in other areas of value chain system

    Value Chain Analysis and Competitive

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    Value Chain Analysis and Competitive

    Advantage

    Value chain analysis is a powerful

    managerial tool for identifying whichactivities have

    Competitive advantage potential

    A firms competitive advantage is based on

    its ability to

    Perform competitively crucial activities alongvalue chain better than rivals

    Value Chain Analysis and Competitive

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    y p

    Advantage Diagnosing competitive capabilities involves

    Construct a value chain of firms activities

    Examine linkages among internally performed

    activities and linkages with suppliers and

    customers chain

    Identify activities and competencies critical to

    customer satisfaction and market success

    Make appropriate internal and externalbenchmarking comparisons to determine

    How well firm performs activities

    How cost structure compares with rivals

    Value Chain Analysis and Competitive

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    y p

    Advantage

    The strategy-making lesson of value chain

    analysis is that increased companycompetitiveness entails concentrating

    resources on those activities where the

    company can gain dominating expertise toserve its target customers!

    Evaluating a Companys Competitive

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    g p y p

    Position Factors to examine

    How strongly firm holds present competitive

    position

    Whether firms position can be expected to

    improve or deteriorated of present strategy is

    continued

    How firm ranks relative to key rivals on eachimportant measure of competitive strength /

    industry KSF

    Whether firm has a sustainable competitive

    advantage or is at a disadvantage

    Procedure: Assessing a Companys

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    g p y

    Competitive Strength

    Sum individual ratings to get overall measure

    of competitive strength for each rival

    Step 4:

    Evaluate firms overall competitive strength

    relative to rivalsStep 5:

    Decide whether to use weighted orun-weighted rating system

    Step 3:

    Rate firm and key rivals on each factors

    using rating scale of 1 10

    (1=weak; 10=strong)

    Step 2:

    List key success factors and other relevant

    measures of competitive strengthStep 1:

    Why Do a Competitive Strength

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    y p g

    Assessment? Reveals strength of firms competitive

    position Show how firm stacks up against rivals

    Indicates whether firm is at a competitive

    advantage / disadvantage against each rival

    Provides insight into how firm can make

    strategic moves to alleviate its competitiveweaknesses

    Strategic Management Principle

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    Strategic Management Principle

    Competitive strengths and competitive

    advantages empower a company to improveits long-term market position!

    Determining Strategic Issues to be

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    Addressed Final analytical task that puts firm overall

    situation into perspective Issues come from thinking strategically about

    Industry and competitive situation

    firms situation

    A good strategy must include actions to

    respond to firms strategic issues andproblems

    Strategic Management Principle

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    Strategic Management Principle

    Having through understanding of the

    strategic issues a company faces is aprecondition for effective strategy-making.

    Until strategists have a clear fix on the

    issues, they are not ready to craft a strategy!

    Deciding What The Strategic Issues

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    Are Is present strategy adequate in light of driving

    forces in industry and geared to industrys future

    key success factors? How good a defense does present strategy offer

    against the 5 competitive forces?

    Does present strategy adequately protect firmagainst external threats and internal weaknesses?

    Is firm vulnerable to competitive attack by rivals?

    Does firm have a competitive advantage or must it

    work to offset competitive disadvantage?

    Where are strong / weak spots in present strategy?

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    End of Module 4