module 5 - lesson 3 customer/problem interviews 5/module-5-lesson-3.pdfhow do you get prospects to...

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ASH MAURYA @ashmaurya [email protected] PracticeTrumpsTheory.com MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS

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Page 1: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

ASH MAURYA@ashmaurya

[email protected]

MODULE 5 - LESSON 3CUSTOMER/PROBLEMINTERVIEWS

ash

Page 2: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

Testing hypotheses on customers.

Page 3: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

Measured what they did.

Page 4: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

Used Jedi mind tricks.

Page 5: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

GoalOfferUnderstand ProblemLean Canvas

Page 6: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

Who is thecustomer?

How will you qualify/identify

early adopters?

CustomerPersona

How do theysolve the problem

today?

CustomerWorkflow

What are theirtop 3 problems?

Page 7: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

Customer Interviews aren’t just for data gathering.

Page 8: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?
Page 9: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

How do you get prospects to the interview?

Page 10: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

How do you get prospects to the interview?

What channels can you use?

Page 11: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

How do you get prospects to the interview?

Are they visibly interested?What channels

can you use?

Page 12: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

How do you get prospects to the interview?

Are they visibly interested?What channels

can you use?

Page 13: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

How do you get prospects to the interview?

CTA: Ask for permission to follow-up

Are they visibly interested?What channels

can you use?

Page 14: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

How do you get prospects to the interview?

CTA: Ask for permission to follow-up

Are they visibly interested?

CTA: Ask for referrals

What channels can you use?

Page 15: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

How do you get prospects to the interview?

Actionable Learning

CTA: Ask for permission to follow-up

Are they visibly interested?

CTA: Ask for referrals

What channels can you use?

Page 16: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

How do you get prospects to the interview?

Actionable Learning

CTA: Ask for permission to follow-up

Are they visibly interested?

CTA: Ask for referrals

What channels can you use?

Repeatable throughput

Page 17: MODULE 5 - LESSON 3 CUSTOMER/PROBLEM INTERVIEWS 5/module-5-lesson-3.pdfHow do you get prospects to the interview? What channels can you use?

It’s time to act on your big idea.Validate and grow your business idea with advice from top business model coaches and lean experts.

Ash Maurya | Author, Running Lean | Founder, Spark59 | @ashmaurya

Life is too short to build something nobody wants…