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MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 1 of 36
MoE eGov
Issuance of Registration certificate For Foreign Company
User Manual
Version: 1.1
Date: 25th October 2007
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 2 of 36
Document Purpose
The purpose of this document is to provide the public users an overview of the MoE eGov-FC Internet module. By
going through this document, all users should be able to navigate through the eGov-FC workflow.
Revision History
Date of this revision: 25/10/2007 Date of Next revision:
Revision Date Version
Number
Summary of
Changes
Author Sections Affected
26/04/2007 0.1 Initial draft for
review
Etisalat All sections
09/05/2007 1.0 Formatting
changed
Etisalat All sections
25/10/2007 1.1 Modifications of
workflow
Etisalat All sections
Approvals
This document requires the approval of:
Name Title Signature Date
PMO
MoE
Distribution
This document has been distributed to:
Name Title Format Date
Helpdesk
MoE
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 3 of 36
Document Location
This document has been stored in:
Repository Format Owner Date
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 4 of 36
Table of Contents
Foreign companies ......................................................................................................................................................... 6
1. Issuance of Registration Certificate for Foreign Company ..................................................................... 8
1.1.1. Process Flow ........................................................................................................................... 8
1.1.2. Details of application form .................................................................................................... 10
1.1.3. What to do next ..................................................................................................................... 26
1.1.4. Printing Certificates............................................................................................................... 33
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 5 of 36
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 6 of 36
Foreign companies
The Ministry of Economy (MOE) homepage will be displayed, after successful login.
Screenshot of MoE homepage
Click “start using the service” of Foreign Companies menu from e-services of Ministry of Economy homepage. A
service page is displayed.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 7 of 36
1.a. Screen shot of Foreign Company Home Page
Click on “+” button provided against foreign company. The following services will be listed out.
• Foreign company home
• Issuance of registration certificate for foreign company
• Modification of foreign company registration
• Renewal of foreign company record
• Foreign company sale/merge
• Foreign company cancellation
• Foreign company enquiry
• Legal agent – registration
• Legal agent – Manage clients
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 8 of 36
1. Issuance of Registration Certificate for Foreign Company
A registration certificate is issued to establish Foreign Company in UAE. To issue registration
certificate, the registered online user needs to fill the application for Foreign Company Branch
Registration.
1.1.1. Process Flow
The registered user will come online and fill the registration certificate application form with all required
documents attached.
Filling of Registration Certificate for Foreign Company
Click Issuance of Registration Certificate for Foreign Company from Foreign Company Services. The
following application form will open.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 9 of 36
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 10 of 36
1.1.1.a. Screenshot of application form of foreign company branch registration
1.1.2. Details of application form
Application status
The current status of application will be highlighted along with a red tick mark against completed steps.
Company Details
• Company name in English
The company name in English is retrieved from IDM. The text type is single line text and
alphanumeric. The field is mandatory.
• Company name in Arabic
The company name in Arabic is retrieved from IDM. The text type is single line text and
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 11 of 36
alphanumeric. The field is mandatory.
• Activities
The user needs to select the check box provided against the activities. The field is optional.
• Company address
The company address outside UAE is retrieved from IDM. The address provided inside the
text box, should be the address present outside UAE. The field is mandatory.
• Nationality
The user needs to select the nationality from the drop-down menu that is displayed upon
clicking the combo box. The field is optional.
• Telephone
The telephone number is retrieved from IDM. The text type is numeric and single line text. The
field is mandatory.
• Fax
The fax number is retrieved from IDM. The text type is numeric and single line text. The field is
optional.
The enter email ID is retrieved from IDM. The text type is numeric and single line text. The
field is optional.
• Capital
The user needs to fill the capital in relevance to the provided address, in the text box provided
against the field, capital. The text type is single line text and numeric. The field is
mandatory.
• Currency Amount
The user needs to fill the currency in relevance to the address, in the text box provided against
the field, currency. The text type is single line text and alphanumeric. The field is
mandatory.
• Legal status
The user needs to select the legal status from the options such as individual, company,
establishment from the list box provided against the field, legal status, as shown below. The
text type is single line text and alpha. The field is mandatory.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 12 of 36
1.1.2.a. Screenshot showing the drop-down menu of legal status
• Date of establishment
The user needs to enter the establishment date of company, in the text box provided against
the field, date of establishment, by clicking the date selection button at the side of the text box
and selecting the date, as shown below. The date type is date picker. The field is mandatory.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 13 of 36
1.1.1.2.b. Screen shot of how to select date of establishment
Branch Details
• Emirates where branch requires to be
The user needs to fill the emirates where branch requires to be, by selecting the options from
drop-down menu appearing after clicking the list box provided against the Emirates field, as
shown below. The field is mandatory.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 14 of 36
1.1.1.2.c. Screenshot of how to select activity of required branch
• The activity of required branch
MoE has the right to ask for any other ministry or department’s approval for any activities. The
activities that are not allowed are as follows:
1. General trading
2. General Import/Export
3. General Contracting
4. Export
The user needs to fill the activity of required branch, in the text box provided against the field,
the activity of required branch. The text type is alphanumeric and single line text. The field is
mandatory.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 15 of 36
• Building
The user needs to fill the building name of company, in the text box provided against the field,
building. The text type is alphanumeric and single line text.
• Street
The user needs to fill the street name of company, in the text box provided against the field,
street. The text type is alphanumeric and single line text.
• Branch
The user needs to fill the branch name of company, in the text box provided against the field,
branch. The text type is alphanumeric and single line text.
• Fax
The user needs to fill the fax number of company, in the text box provided against the field, fax,
to enable MoE to fax message during emergency. The text type is alphanumeric and single
line text.
• PO Box
The user needs to fill the post box number assigned to company, in the text box provided
against the field, PO box. The text type is alphanumeric and single line text.
• Email address
The user needs to fill the email address, in the text box provided against the field, email
address. The text type is alphanumeric and single line text.
• Record Issuance Emirate
The user needs to fill the record issuance emirate by selecting a nationality from the drop-down
menu.
The options are displayed on pop-up menu that appears on clicking the selection button at
combo box, as shown below.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 16 of 36
1.1.2.d. Screenshot of how to select record issuance emirate
Foreign company branch manager
The user can add foreign company branch manager by clicking the add button provided below. The field
is mandatory. Select manager nationality and enter manager name in the dialog box and click on “save”.
Foreign company experience
The user can add foreign company experience by clicking the add button provided below. The field is mandatory.
Adding of Foreign company experience
The user needs to click the add button and the following dialog box will open.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 17 of 36
1.1.2.e. Screenshot of foreign company experience dialog box
Fields
• Period From
The user needs to enter the establishment date of foreign company by selecting the date from the selection
button provided at side of text box. The date type is date picker. The field is mandatory.
• Period To
The user needs to enter the demolish date of foreign company by selecting the date from the selection button
provided at side of text box. The date type is date picker. The field is mandatory.
• Project owner
The user needs to fill the owner of the project, in the text box provided against the field, project owner. The
text type is alphanumeric and single line text. The field is mandatory.
• Project name
The user needs to fill the name of the project, in the text box provided against the field, project name. The text
type is alphanumeric and single line text. The field is mandatory.
Process flow
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 18 of 36
Click save button after filling all the fields of the dialog box and entered details will be displayed in the form of table,
along with edit and delete buttons.
1.1.2.f. Screenshot showing a table formed below foreign company experience
The Edit button is used to edit the entered details in the dialog box. The delete button is used to delete the table.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 19 of 36
1.1.2.g. Screenshot of filled foreign company experience details
A dialog box containing text “Are you sure you want to Delete?” and ok and cancel buttons as shown below, is
displayed, after clicking the delete button of web page dialog box. The entire table will be deleted if ok button is
clicked.
1.1.2.h. Screenshot of warning obtained after clicking delete button
UAE sponsor details
The field contains details of UAE sponsor for establishment of new company in UAE.
• Sponsor name
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 20 of 36
The user needs to fill the sponsor name in the text provided against the field, sponsor name. The text type is
alphanumeric and single line text. The field is mandatory.
• Fax
The user needs to fill the fax number in the text provided against the field, fax. The text type is alphanumeric
and single line text. The field is mandatory.
• P.O. Box
The user needs to fill the post box number in the text provided against the field, P.O. Box. The text type is
alphanumeric and single line text. The field is mandatory.
• Telephone
The user needs to fill the telephone number in the text provided against the field, sponsor name. The text type
is alphanumeric and single line text. The field is mandatory.
• Sponsor address
The user needs to fill the sponsor address in the text provided against the field, sponsor address. The text
type is alphanumeric and multi line text. The field is mandatory.
• Sponsor legal status
The user needs to select the sponsor legal status such as individual, company, establishment, from the
drop down menu appearing upon clicking of select button at side of list box, as shown below. The text type is
alphanumeric and single line text. The field is mandatory.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 21 of 36
1.1.2.i. Screenshot application showing foreign company details and bank guarantee
Foreign company representative details in UAE
The field contains details of foreign company representative in UAE, which are necessary for issuing registration
certificate for foreign company.
• Representative name
The user needs to enter representative name of foreign company, in the text box provided against the field,
representative name. The text type is alphanumeric and single line text. The field is mandatory.
• Fax
The user needs to enter fax number of representative of foreign company, in the text box provided against the
field, fax. The text type is alphanumeric and single line text. The field is mandatory.
• P.O. Box
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 22 of 36
The user needs to enter post box number of representative of foreign company, in the text box provided
against the field, P.O.Box. The text type is alphanumeric and single line text. The field is mandatory.
• Telephone
The user needs to enter telephone number of representative of foreign company, in the text box provided
against the field, telephone. The text type is alphanumeric and single line text. The field is mandatory.
• Representative address
The user needs to enter address of representative of foreign company, in the text box provided against the
field, representative address. The text type is alphanumeric and multi line text. The field is mandatory.
Attachments
The attachments are required for back office to process each application. The attachments required for issuance of
foreign company registration are as follows:
• Copy of Trade licenses (not required if it was available in identity management system).
• A duly attested and authenticated power of attorney of the manager in charge.
• A statement indicating appointment of an auditor to examine the branch statements of accounts.
• A manager experience
• Local sponsor ID
• Letter for company representative
• Agency contract
• Note:
The attachments should either be a DOC, DOCX, XLS, PDF, RAR, ZIP, JPG, GIF or BMP type and not
more than 1MB in size.
Attaching documents to application form
The user needs to attach the four documents as described before by two ways. One is click each upload button
provided in the attachments table.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 23 of 36
1.1.2.j. Screenshot showing attachment section
A web page dialog box containing update attachments field will be displayed. Click Browse button provided at side of
the update attachments table.
1.1.2.k. Screenshot of update attachments
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 24 of 36
The file containing specific documents will be located with path and displayed in the text box provided under the file.
1.1.2.l Screenshot of browsing location of attachment file
Click upload button provided in the web page dialog box and the file will be uploaded and the file name will be
displayed against each attachment or Click cancel button to cancel updation of attachments.
Note:
The attachments should either be a DOC, DOCX, XLS, PDF, RAR, ZIP, JPG, GIF or BMP type and not more
than 1MB in size.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 25 of 36
1.1.2.m. Screenshot of uploading of attachments
Click edit or delete button to perform relevant operations with respect to each attachments.
The other is click upload all button provided at top of the table and the following web page dialog box will be opened.
Click browse button provided to each attachments to locate file containing attachments, as shown below. Click upload
to upload all attachments to application form.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 26 of 36
1.1.2.n. screenshot of upload all attachments
Click save button to save the filled application form. The save button is used to retrieve the filled application form for
further clarifications related to fields, during filling of application. Click submit button after filling all mandatory fields of
the application form.
An application number with a thanks note will be displayed.
1.1.3. What to do next
The user has to see the notifications on the home page, after each successful submission of home page. The
notifications related to the application number will be displayed, as shown below:
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 27 of 36
1.1.3.a. Screenshot of notification
� NOTE:
An email notification will be sent to user when applicable, so user has to check his email.
Click process payment from notifications. The following window will appear:
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 28 of 36
1.1.3.b Screenshot of payment form
Select the mode of payment from the combo box provided against the field, payment method and click enter. The
following window will open.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 29 of 36
1.1.3.c Screenshot of selection of payment method
Click pay button, a disclaimer page will open, as shown below:
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 30 of 36
1.1.3.d Screenshot of payment disclaimer page
Click I agree button provided on the disclaimer page. The following window will open:
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 31 of 36
1.1.3.e Screenshot of payment window
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 32 of 36
Enter card number and expiry month and year, after selecting payment instrument. The payment will be completed.
1.1.3.f Screenshot of payment Voucher
The payment voucher can be printed, by clicking “print” button.
Select local printer from the dialog box and click on “print”. There will be further notifications on approval for the same
application number on the notification, by the MoE staff.
Goto foreign company home page, to see the status of the submitted application or saved application. The
applications submitted and applications saved are incremented upon each sucessful submission and saving of
applications.
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 33 of 36
1.1.4. Printing Certificates
The user has the option to get a copy of certificates for the e-services he has applied, after getting notification from
MoE that the application is approved or registered.
1.1.4.1. Process Flow
Go to home page of foreign company and click “Click to view and print certificates” under My certificates, as shown
below:
1.1.4.1.a. Screenshot of selection of my certificates
The status window showing number of completed applications will be shown:
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 34 of 36
1.1.4.1.bScreenshot of service details page
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 35 of 36
Select the type of application and application number which you want to print from the table, as shown below:
1.1.4.1.c. Screenshot of selection of application number
A dialog box of file download will open, as shown below:
MoE eGov Issuance of Registration Certificate for Foreign Company
Date: 25 Oct 2007 Document: MoE eGov Issuance of registration certificate for Foreign company Internet User Manual-25Oct2007-V1.1 Version: 1.1
© UAE Ministry of Economy & Etisalat 2006 - 2007 Page 36 of 36
1.1.4.1.d Screenshot of file download dialog box
Click open button to open the file through Acrobat Reader, as shown below:
1.1.4.1.e. Screenshot of certificate
If you want to store the certificates, then click save button and store in the system.
Click print
to print the
certificates