Hany - 1 -

Mohamed Hany MontasserGender: MaleBirth date: Feb 19th, 1988. Address: Dubai.Resident: United Arab Emirates. Nationality: Egyptian.Marital Status: single +971564562636 +201007745247 : mo7md_hany@yahoo.comSkype: mo7md_hanyResident Visa

Professional Objective Seeking an opportunity in the field of fashion retail, where my experience, communications and creative skills may be utilized and further developed.

Professional Profile Highly motivated & committed Highly flexible A strong team player

Passionate about work Strong communication skills I try my very best, to add profits to our

operations through good execution of my job tasks and responsibilities.

Education History

Bachelor of Law, Bachelor of Law, Cairo University, Cairo , Egypt High School, Ahmed bahgt School, Giza, Egypt.

Detailed professional experience

Sales Executive (Samsung Mobile) – Dubai - UAE Feb 16 to Present time. Greeting customers who enter the shop. Promote the products for the new customers. maining the current customers. handling the customers complex.

Assistant Luxury VM Manager (Salvatore Ferragamo, Burberry, Polo Ralph Lauren & Dstore) – Nile Projects July 15 to October 15

Make a weekly plan for stores visit. Evaluate VM team performance per week by visit the stores and check their VM display and

their work in the stores. Make a checklist for stores visits to evaluate store appearance. Change the window display and in-store display every week for Luxury brands by make a

weekly plan. Help the Luxury VM manager in Give training for all VM team in all VM guidelines in the

Luxury brands Update stock level and advise the respective brand manager on replenishment of stock. Reads, trains and audits on the visual merchandising implementation for each collection. Send weekly report for VMM about all stores VM display, staff attitudes, maintenance works and VM

team weekly tasks.

Contributed to the opening of the following stores: Dstore – Alexandria Designia mall.

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VM Manager ( Salvatore Ferragamo ) – Nile Projects May 13 to July 15 VM manager of Salvatore Ferragamo for 4 stores. Contacting brands head office for latest brand information, product information, VM updates and VM

presentations & implement all information to the stores. Acts as the project manager for each store's launch. Working closely with brand managers in transferring stocks and setting targets. Setting up each branch's capacity plan, in terms of product displayed (on shelves) and back stock. Mapping and coordinating the weekly assortment allocated for each store by monitoring the available

stock in each outlet and the main warehouse and rotating the transferable item when ever needed (ref. sales analysis and customer's comments report) with brand manager.

Update stock level and advise the respective brand manager on replenishment of stock. Supervises and monitor the activities of the retail stores. Train staff on work responsibilities according to job title. Responsible for the in-house training programs for the Brand employees according to a pre-arranged

plan instructed by the BM. Reads, trains and audits on the visual merchandising implementation for each collection according to

Brand's VMG. Holds monthly development meetings with the staff. Assumes responsibility of other tasks, on a project basis, when assigned by the Brand Manager. Physical inspection of stores (premises, machine etc…) Handle customers' complaints and inquiries holding various focus group to collect customer feedback regarding the different offered products and

how the brand can obtain optimum customer's satisfaction Planning the collection's launch at the beginning of each season. Preparing for promotional events and dismantling displays at the end of promotional periods Giving feedback to head office and communicating closely with merchandisers and buyers Visiting other stores in the area, working with in-store sales staff and helping to develop their

understanding of presentation Coordinate between stores and branches in Greater Cairo. Update outstanding sales, purchase orders and invoices Update daily sales records, customers' sales records and price change information Supervises and manages sales people, cashiers, stock clerks and the entire sales floor during their shift. Carrying out Highly Professional VM training session, to let all our Salvatore Ferragamo stores look

fascinating all the time, after selecting the most creative, hard working staff members, which will result in the future more sales & profit to the stores.

Caring about all defects and send it to Italy for repair.

Contributed to the opening of the following stores:

Dstore - Luxury multi-brand concept for men & women at citystars.Doutlet – marina.Doutlet - Americana Plaza, 6 of October city.

Courses skill:

Traveled to Italy to buy Summer collection 2016. Traveled to Dubai and attended Visual Merchandising Training.

Attended VM training in Egypt by VM department from Italy.

Attended Selling strategies training in Dubai.

Meet and Greet by Salvatore Ferragamo.

The Art of Management at Swiss elearning institute.

English course at Berlitz.

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English course at the British council .. General & conversation .

ICDL.

Assistant Visual Merchandiser – Salvatore Ferragamo – Nile projects December 12 to May 13

Displays merchandise according to international brand merchandising guidelines. Trains the employee in store policies, department procedures and job duties. Orders merchandise, supplies and equipment from the Head office. Records delivery of merchandise compares records with merchandise ordered and report

discrepancies. Inspects merchandise for any defects possibilities to correctly visual merchandise. Creates wide customer mailing list and keeps good public relations. Achieves required monthly and yearly targets. Supervises Attendance, Uniform, Behavior and attitudes customer service. Teach the new candidates in VM about what is the VM, and the VM guidelines. Weekly work schedule to visit the branches and follow-up the VM display. Assist the brand manager to transfer the merchandise to branches. Responsible for VM of 2 branches. Attended VM training in Egypt by the VM team from Italy.

Contributed to the opening of the following stores:

Ferragamo Katameya .

Hany - 4 -Sales Person & Cashier – Salvatore Ferragamo – Nile Projects Jun to November 12

Act as store manager during his absence Introduce and explain merchandise. Determines and fulfills the need of the customer along. Assist in assigning duties to the staff. Emphasizes benefits and features through excellent product knowledge. Replenishments. Revises stock, prices and sizes.

send daily reports to the assistant brand manager Or Brand manager

Hany - 5 -Tele-Marketing ( Sales Department ) February. 07 to September 08

Contact businesses or private individuals by telephone in order to solicit sales for goods or services

Explain products or services and prices, and answer questions from customers. Obtain customer information such as name, address, and payment method, and

enter orders into computers. Record names, addresses, purchases, and reactions of prospects contacted.

Languages Very Good command of both spoken and written English and Arabic

Computer Skills Proficient user of all Microsoft Office applications Proficient user of the internet Proficient user of easy work Advanced Computer Knowledge and ability design through new/advanced

technology Proficiency in the use of word and excel.

ReferenceUpon request