Mohamed Saied IsmailMobile : (+2)01005090368E-mail : mohamed_said_79@yahoo.comAddress: 9 El-Sebaay ST, El-Aguza ,Giza, Egypt.

Career Objective: Seeking a senior position as Systems Administrator, in IT Service Delivery field or any other related to the fields of experience.

Education ( 1998-1999 ):

University Degree : B.Sc. Computer Science (1998-1999

Certificates:

Microsoft Hyper -V . (Microsoft Egypt ) VMware 4.5 ,5.1, 5.5 ( Global Knowledge) E-Council Ethical Hacking v6 ( Global Knowledge) Blue Coat Certified ProxySG Administrator Certified ( Global Knowledge) Exchange 2007 ,2013 ,office 365 Linux RedHat v6 Administration (Linux Egypt) SCCM 2007, 2012 , SCOM 2012 Windows NT Server Administration & Operation (AUC ) Certified Networking Technologies ( AUC ) MCSE 2000 (Global Knowledge) Upgrade MCSE 2008 ( Global Knowledge) MCSE (Global Knowledge) ITIL V2 (Mega Soft)

Interpersonal Skills Courses:

o Communication Skills.o Team Work Problem Solving and decision making.o Customer Service.o Basic sales.o Basic Project Management Skillso Basic Marketing.o Presentation Skills.o Finance for Non-financial.

Languages : Arabic : Native Language - English : Very Good Speaking and writing .

Working Experience:- Electrolux Egypt (November 2006-till now):

Title: IT Systems Administrator.Responsibilities:

Hyper-V :Convert VMware Data Center & creating and managing machines & resources. Using Hyper-V

VM ware: Installing, creating and managing machines & resources. Using VM Ware

Messaging: Configure, update and Manage Microsoft Exchange (2003-2008-2013).

SCCM: deploy software, windows packages or certain seasonal runs to all machines in the organization and manage WSUS Updating patches and service packs.

SCOM: Using SCOM to verify the availability and operability of all the functioning systems through managing and overriding Monitors and Alerts.

File Sharing services: (setup/permissions/access) for all servers and users shared folder .

Print Server: Configure and manage all print servers roles. RDP: configure and manage RDP servers for shared applications. Technical documentation: Documentation creation /updates. Supporting Elux Global Apps in Egypt: ex: Managing BIZ Accounts,

communicate with service now support team ….etc. Backup: Perform daily backup operations, ensuring all required file systems and

system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary using HP data protector, Net APP Snapshots, IBM VTL and Symantec Backup.

Storage: NETAPP and IBM. Manage Backups and tape library/recovery testing system and service availability.

Ensure Infrastructure Availability and operability : • Perform daily system monitoring, verifying the integrity and availability of all

hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

AD :configure and manage DNS, DHCP, Windows deployment services, PS Scripting , managing OUs ,managing Group Policies and all other DCs related functions

Linux “Red hat”: install, configure and administer Linux OS. Blackberry : managing the blackberry server Technical Documentation: Document and updating IT policies and procedures. Participate in security audits as needed and act on recommendations received Assist in monitoring of Windows Server/Linux environment, plan upgrades, install

patches, maintain backups and manage scheduled downtime Management of TCP/IP network including DHCP, DNS, Print Service, Mail Relay.

Olympic Group (acquired by Electrolux) -(November 2003- November 2006 ) Title: Security Systems Administrator.Responsibilities:

Secure VPN Connection between Remote sites by Juniper VPN SSL Configure McAfee Group Shield On Exchange 2003 ,2007

Create Policy and Guide Lines for Olympic Group by ITIL Standard Create Access control ,Antivirus ,Internet Access, Application Policy Secure Mail server 2003, AD Server2008, Printer Server ,ISA2006, Qutip Application. Use Juniper Firewall Solution for LAN,WAN ,Use WatchGuard Security Appliance . Create Firefight solution and IP Cam With Print Finger Access Control Physical Security

for Computer Room ( Data Center ) Responsible of security for domain Site (SonicWALL Firewall (HW) Solution Project ,

Mail Fointuer Software for Secure SMTP , POP3 Mail ) . Perform daily system monitoring, verifying the integrity and availability of all hardware,

server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies

SISCoM Co. Outsourcing Company (Aug1999- November 2003 ) Title: IT Technical Support .Responsibilities: Install and Configure 67 IBM xenon Server machine in the Minister of Defense. Manage & Supervise technical support team. Evaluate and testing new Internet applications. Monitor service and handling on-line calls. Install and configure SBS 2003 for Olympic after sales center. Configuring and supporting (mail servers Microsoft Exchange Server 2000 , windows

server 2000. 2003 , SBS 2003 , Windows Vista , Linux ( susa server Enterprise v9 , susa Clint v10)

Support On ExxonMobil “Petroleum Company “On louts Notes Mail Server . Install, Configure Network Infrastructure for company with all brunches In ARE. Install Infrastructure For Zanussi Co. Hardware Assembling, Hardware maintenance. Customer Support S/W , H/W, Internet solutions ( DSL ) , Cabling K5, Switching, Routing For DSL Connection. Responsible for project server (NT Server). Software troubleshooting (Win 95, 98, NT Workstation and Office 97). Hardware troubleshooting and maintenance (PCs and Networks).

Personal Information:Nationality : Egyptian.Military service: ExemptedBirth Date : 26th of Jan, 1979.Birth Place : Egypt .Marital Status : Married.

References furnished upon request