momentis m-digital voip webinar

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Welcome to the M-Digital Webinar! Let me remind you that this webinar, like any other, is available for review and download at the M-Center. Firstly, let’s remember what this product is all about. Slide 1 The M-Digital Service can replace the home landline and eliminate its high cost, with a similar experience but a significantly different method. Using the Linksys PAP2 phone adapter, the customer will connect their existing home phone device to the Internet, instead of the landline, make calls, receive calls, check voicemail messages, with perfect quality, all through the Internet, using your M-Digital account and plan. Slide 2 Crystal clear quality of sound Low rates compared to the traditional phone service Unlimited domestic calls and unlimited calls to over 60 countries worldwide Plug & Play setup, used just like the traditional phone you are used to, you can connect any telephone set, even a cordless one. Port in your existing phone number or receive calls to a new phone number - does not have to be of the same area code you are physically at. For example, choose a New York number and allow your family there call you as a local call although you are located in San Diego. Alternatively, you keep your existing phone number and port it to our service. Free member-to-member calls, between anyone who is also subscribed to the service. Connect it to a fax machine to send and receive fax over the Internet instead of your traditional line A variety of feature such as call forwarding, call waiting, call hunting, do-not-disturb and more Download your voicemail as an audio file Slide 3

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M-Digital Service, powered by joip, replaces your traditional land line phone service, using your high speed internet connection and your existing home phone. This means that the M-Digital service will act as a regular phone, exactly the way you know and already use. Features include:Unlimited calling in the United States, Canada and Puerto Rico.Unlimited calling to 60 countries see list.Keep your existing phone number or choose a new one.Multiple enhancements included:Free Member to Member CallingComplete suite of calling features:Caller IDCall WaitingCall Forwarding3-Way-CallingSpeed Dial Fax supportand many moreOnline account management:Online call logsListen and manage VoicemailUpdate account informationManage funds and payment informationChange calling planand many moreTO USE THIS SERVICEYou must live in the United States to sign-up for service.You must have a high-speed internet connection (such as Cable or DSL).Call Evangeline White, your Momentis Representative at 1-832-429-8264 !

TRANSCRIPT

Page 1: Momentis M-Digital VoIP webinar

Welcome to the M-Digital Webinar!

Let me remind you that this webinar,

like any other, is available for review

and download at the M-Center.

Firstly, let’s remember what this

product is all about.

Slide 1

The M-Digital Service can replace the home landline

and eliminate its high cost, with a similar experience

but a significantly different method. Using the

Linksys PAP2 phone adapter, the customer will

connect their existing home phone device to the

Internet, instead of the landline, make calls, receive

calls, check voicemail messages, with perfect quality,

all through the Internet, using your M-Digital

account and plan.

Slide 2

Crystal clear quality of sound

Low rates compared to the traditional phone service

Unlimited domestic calls and unlimited calls to over

60 countries worldwide

Plug & Play setup, used just like the traditional

phone you are used to, you can connect any

telephone set, even a cordless one.

Port in your existing phone number or receive calls

to a new phone number - does not have to be of the

same area code you are physically at. For example,

choose a New York number and allow your family

there call you as a local call although you are located

in San Diego. Alternatively, you keep your existing

phone number and port it to our service.

Free member-to-member calls, between anyone

who is also subscribed to the service.

Connect it to a fax machine to send and receive fax

over the Internet instead of your traditional line

A variety of feature such as call forwarding, call

waiting, call hunting, do-not-disturb and more

Download your voicemail as an audio file

Slide 3

Page 2: Momentis M-Digital VoIP webinar

The terms of this deal are very simple. We offer one

calling plan that costs $24.95. This provides the

customer with an Unlimited International Plan to call

domestic numbers including US & Canada and more

than 60 countries worldwide. In addition, they will

get unlimited incoming calls to a new phone number

provided by us, or the porting of your existing

number. On your side, the only thing that the

customer must have beforehand is high-speed

Internet connection (DSL or Cables) and a router to

divide the connection between the phone line and

other equipment may have (such as a computers,

printer, etc.).

For all this to work, the customer will have to

purchase the Linksys PAP2 Phone Adapter of course,

for $29.99 (a one-time payment). There are also one-

time fees for the activation - $29.99 and

shipping/handling of $10.99.

Slide 4

Aim for customers who want to save on their traditional phone

service. Customers who live away from home/have a family

member abroad and make long distance/international calls

frequently.

Pairs (or more) that would need to purchase 2 accounts – They

will be able to make free and unlimited member-to-member

calls to each other.

If you are far away and need to communicate with someone

who isn’t computer-savvy, e.g. a grandfather, receive calls to a

phone number from his local area code and be available for

incoming calls over the Internet while for him it will be a

traditional phone call, only local.

Let’s take a look at the setup, to realize how

simple this is. (CLICK) There is your phone set,

(CLICK) connect it to (CLICK) the Linksys PAP2

Phone Adapter, (CLICK) connect the phone

adapter to (CLICK) your router, (CLICK) the call is

routed to (CLICK) the Internet instead of the

traditional line, (CLICK) it reaches the destination

number (CLICK). That simple.

Slide 5

Slide 6

Page 3: Momentis M-Digital VoIP webinar

Signup is simple and is fully integrated with your

Momentis biz site. All they have to do is select

the M-Digital product; they will reach the online

signup portal automatically carrying your rep id

information.

Upon ordering M-Digital your customers can

either choose a new phone number for receiving

calls or port their existing number into our

service. When choosing a new phone number,

the customers can choose a local number, of the

same area they live in, or choose any other area

code in the country, simply because M-Digital is

not bound to any location. As explained before,

this means that a customer can be physically

located in New York but receive calls to a phone

number of San Diego, allowing the caller reach

him over a local call, avoiding long distance

charges.

As for customers who wish to port their existing

number in, upon signup they will be assigned

with a temporary phone number, that will be

fully functioning, until the porting process is

completed then the temporary number will

disappear and the customer will stay with their

ported number (this takes 2-4 weeks). If their

phone number is currently under a carrier that

provides the customer with additional services,

such as Internet connection, they must let the

carrier know they are only interested in porting

the number out, rather than cancelling their

entire service, otherwise they might find

themselves without Internet connection as well.

Slide 7

Slide 8

Page 4: Momentis M-Digital VoIP webinar

M-Digital can function as a fax line as well!

The Linksys PAP2 Phone Adapter has faxing

capabilities.

This service is supported only when sending a

fax to numbers in North America.

Of course, the customer must have a functioning

fax machine that they should connect to the

phone adapter instead of a telephone set (or a

dual telephone-fax set).

Slide 9

Few things to share with your customers as they

sign up:

Charges are made automatically, against the

customer’s credit card

The first credit card charge (the adapter

purchase, activation and shipping/handling fee

and the first month calling plan fee) occurs upon

signup

The day of the month on which the signup was

done will be the customer’s billing date every

month

Set the customer’s expectations properly –

online call logs are available for 3 months, no

paper invoice – The billing statement is available

in the Member Center at any time.

Service notifications and Customer Care related

issues are conveyed via emails so the customers

should make sure to enter a valid email address.

Customer Care is also available via online chat

support.

The delivery of the phone adapter takes up to 7

days.

The porting process of an existing phone

number into our service take 2-4 weeks.

Slide 10

Page 5: Momentis M-Digital VoIP webinar

M-Digital customers have full control over their

account and its settings, viewing their status at

any given moment and checking their call log

and billing statement on real time. Here is what

the Member Center has to offer – call logs,

voicemail check and management, viewing and

editing personal details, credit card information

and account password, add funds to the extra

credit balance, view their billing statement that

includes all credit card transactions that take

place in their account. Customers are also able

to set call forwarding for their phone number

(unconditional or based on rules), set Speed Dial

numbers, call hunting, Do Not Disturb status and

block their Caller ID. Finally, they are able to

view the details of the hardware purchased from

us (namely the Linksys PAP2) and the status of

its shipping to the customer.

The installation of the M-Digital is very simple –

Plug & Play. Nevertheless, the package comes

with the full user manual and additional

configuration instructions. Sometimes your

customers may experience issues that can be

easily addressed with our online tools – Our

elaborate FAQ’s section and if necessary – chat

online with a Customer Care agent. Simply click

on the ‘Support’ footer at

digital.momentisphone.net and everything will

be available.

Slide 11

Slide 12

Two facts that are very important. We have a

14-day Money Back Guarantee Policy which

means that the deal is basically risk-free for the

customer.

M-Digital does have a 911 enhancement feature.

Calls to 911 are transferred to the emergency

response center nearest to your service address.

Emergency personnel will be sent to the location

that is registered as the customer’s Service

Address.

Slide 13

Page 6: Momentis M-Digital VoIP webinar

Thank you for attending the M-Digital Webinar.

Remember that you can always review it in the

M-Center.

Slide 14