mom's night out recap columbia center
TRANSCRIPT
Mom’s Nite Out 2012
COLUMBIA CENTER
MAY 10th, 2012
“tell Dad he’s on duty! celebrate Motherhood with Columbia Center”
Mall Traffic and Publicity
Mall Traffic Recap
Estimated traffic count: ~800 How many surveys were secured: 18 Discuss Mall traffic before, during, and after
the event: – BEFORE: slow for a Thursday, but large lines
for our ‘Swag Bag’ started to develop just before 4:30
– DURING: Consistent growth, with attendees coming and going from the concert/food area to shop. Completely died down by 7:30 (presume Mom’s had to get home for bedtimes)
– AFTER: slightly above average weekday evening traffic
Mall Publicity Recap
MENTION:– Good Morning Northwest! [TV]– KEPR KIMA [TV] (News Anchor was model in runway show)– 102.7 KORD (country music radio – Townsquare Media. Local
singer MNO performer did on-air interview, mentioned event)– GalTime.com– HappyMoneySaver.com
COVERAGE:– KVEW (ABC Affiliate) (B-Roll of concert, attendees, and Speed
Makeover winner).
Retailer Participation
Retailer FeedbackRetailer Comments
The Body Shop: Mother’s Day gift set deals + hand massages + lotion sample in mall swag bag - “It was like Christmas [traffic]!”
Lane Bryant: Bra Fit event - “We doubled our sales for the day within two hours. Much better quality traffic than last year. Big two-thumbs up to [the mall]!”
Sephora (inside JC Penney): - Makeup station center court of mall + mall swag bag sample inclusion - “Much better than last year. Everyone was buying! Loved how it was an actual ‘event [i.e. concert], not just tabling throughout mall. Want to do every event coming up with the mall!”
Regis: “Did not realize it’d be as big as it was. We ran out of our gift bags/coupons within an hour! Have not seen any coupons come back yet.”
Gymboree: Gymboree: Coupon in mall Swag Bag - - ““Our business that weekend was really great, which I think had a lot to do with MNO. Saw a lot of people that night that we do not normally see in our store.”
ULTA Beauty:ULTA Beauty: Dry hair styling / makeup touch-ups in mall - “Excellent experience. Glad [you] pushed us to do it. We booked many salon and Brow Bar appointments for ladies that did not even know we had such services.”
Apricot Lane:Apricot Lane: 25% off in-store, and mall Runway Show - “High traffic for the rest of the night directly after our fashion show! Thank [you]!”
Hi-Tek NailsHi-Tek Nails: Mini-manicures on mall +20% off - “It was good. Had more customers than normal for a Thursday evening, they came in for our discount.”
Mizu Sushi & Roll:Mizu Sushi & Roll: Sushi sampling at mall center court/concert area – “Glad to be part of event. Many sampled our foods that have yet to eat at our restaurant.”
Twigs Bistro & Martini Bar:Twigs Bistro & Martini Bar: ‘Mocktails’ (non-alcoholic ‘lemon drops’) samples and gourmet doughnuts – “So popular we ran out half way through!”
Social MediaSocial Media Recap
Driver to mall Facebook page: hired professional photographer and had ‘Step & Repeat’ logoed backdrop printed for Mom’s & friends photos. Made boucneback tags, which photographer handed out to anyone that had their photo taken, stating “find your photo tonight on facebook.com/columbiacenter. Photographer went home immediately and edited/logoed/uploaded. Traffic that night and the following day/week SKYROCKETED our ‘reach’ numbers!
– This element of the event was VERY popular / well received!
Speed Makeover – ‘Fashion Friday’ YouTube Video
BEFORE:
AFTER!
Social Media One random Mom in attendance was chosen out of the crowds for a full ‘Speed Makeover’ [on camera]
with Columbia Center’s DMBD!
In 1.5 hrs they found a full outfit, +shoes, +accessories, +new hair style, and makeup around the mall!
Winner was also interviewed by
local news station in attendance,
AND walked the runway!
Video was posted the following day on YouTube / Facebook as mall’s ‘Fashion Friday’ special segment.
http://youtu.be/2drWLTzPZmM
DIGITAL: TEXT 2 WIN
“TEXT ‘FLOWER’ to 74666! Four lucky Mom’s will win one of these beautiful Azalea bushes!”