NIIT Airlines Technologies a wholly owned subsidiary of

NIIT Technologies limited, India. Our state of the art IT

solutions are implemented in over 40 airlines across the

globe. With over 15 years of experience NIIT

Technologies today is a leader in Airline technology

space. NIIT Technologies has a range of robust, cost

effective and affordable solutions for Airlines grouped

under the umbrella of Monalisa suite.

We offer a complete, unified and structured airline

solutions suite that offers you the flexibility to engage in

the manner you deem fit. You would be equipped with

the means, that deliver high business value helping you

in establishing control and transparency.

Our transportation asset management solution provides you

real-time visibility into the action that needs to be taken on an asset,

helps you identify the most cost-effective strategy to maximize its

useful life and performance, and, thereby, minimize lifecycle costs.

The solution through its various modules addresses the needs of

customers in the following key areas:

The Monalisa suite of solutions offers end-to-end strategic

planning focused on improving revenues and streamlining

internal business processes. Over 30 leading airlines are already

banking on Monalisa to achieve economies of scale, and doing it

within budget and quick delivery cycles.

Welcome to Monalisa Airline Solutions from NIIT Airline Technologies GmBH

MonaLisa - A Fully Integrated Smart Airline Solutions Suite

Transform your network performance

Increase passenger and cargo profitabilityDiscern and conform rapidly to changes for optimal functioning

Improve profitability with pricing and yield management tactics

Travel, Transportation, and Logistics

www.airline.niit-tech.com

A_3

0_02

0412

Memory: 4-8 GB RAM depending on Terminal Service/MonaLisa users

Storage: Multiple HD (RAID) with together min. 5 GB available storage space for ML application files

Operating System: Windows 2003/2008 with Terminal Service CAL Licenses

Software: MonaLisa and Oracle Forms/Reports & runtime

File ServerYou can use your present file server of the DB server above-need 5 GB storage space, All the local clients will use this server to access the MonaLisa application files

Client PC’sState-of-the-Arts Windows XP Professional/2000 Workstations with regular processor and recommended memory 512 MB (ideally).

Software: MonaLisa and Oracle forms/Reports 6i runtime

More InformationLive Software DemonstrationIn order to provide you with a first hand look and feel of MonaLisa and showcase its benefits, we invite you for a demonstration of the software at a mutually convenient time and place.

Online Software DemonstrationYou can even learn about MonaLisa through an online demonstration, with our experts walking you through the key functionalities of MonaLisa’s various modules over a teleconference.

Do not hesitate to call or mail us, in case you are interested in such a presentation. We will be glad to organize it for you.

Newsletter RegistrationIf you are keen to know about the developments taking place at NIIT Technologies. the new features/updates being introduced in MonaLisa, projects bagged by the company and customer case studies, register for our bi-monthly newsletter that’s designed to keep you in-the-know.

Technical RequirementsMonaLisa is available as both client/server or as a web solution running on a modern relational database management system. Easy-to-deploy, it integrates into the existing IT infrastructure of any airline.

Database ServerProcessor: Dual/Quad processor

Memory: 4-8 GB RAM (for Oracle DB instance and VM)

Storage: Multiple HD (RAID) with together min. 100 GB available storage space

Operating System: All the operating systems supported by Oracle Database software

Database: Oracle EE 10g R2

Backup: Adequate hardware and software for data backup

Application ServerYou can setup this server as VM on exiting Server or on DB server

Processor: Dual/Quad processor

Receiving ofenquiry for

group journeyby email or fax

Flight NumberMaster data

ReferenceNumber

Entering ofcustomers data

if not available yetEntering enquiry

details

Price Enquiry toYield Management

Department

Automaticconfirmation

to the customerGroupfare

Registrationof fare and taxes

Offer byemail or fax

ChangesBooking

No reactioncancellation

A global IT sourcing organization | 21 locations and 16 countries | 7000+ professionals | Level 5 of SEI-CMMi, ver1.2 ISO 27001 certified | Level 5 of People CMM Framework

Europe SingaporeIndia Americas

Partner with NIIT Technologies to align your IT goals with your business objectives

Write to us at marketing@niit-tech.com www.niit-tech.com

NIIT Technologies Ltd. Corporate Heights (Tapasya)Plot No. 5, EFGH, Sector 126Noida-Greater Noida ExpresswayNoida – 201301, U.P., IndiaPh: + 91 120 7119100Fax: + 91 120 7119150

NIIT Technologies Inc., 1050 Crown Pointe Parkway5th Floor, Atlanta, GA 30338, USAPh: +1 770 551 9494Toll Free: +1 888 454 NIITFax: +1 770 551 9229

NIIT Technologies Limited2nd Floor, 47 Mark LaneLondon - EC3R 7QQ, U.K.Ph: +44 20 70020700Fax: +44 20 70020701

NIIT Technologies Pte. Limited31 Kaki Bukit Road 3#05-13 TechlinkSingapore 417818Ph: +65 68488300Fax: +65 68488322

FrontBack

For all specialized airline projects, contact NIIT Airline Technologies GmbH. Schlossweg 14, Reichenswand, Germany, 91244. +49 915190770

• Flown documents handling: Electronic and paper

coupons, flight coupon envelope/batch processing, ATB

coupon processing, reconciliation of uplift data with flight

schedule and operation systems

• Sales and flown based fully automatic proration:

Automated application of SPA and MPA, handles proration

as per PMP

• Clearance and reconciliation: Interline billing, application

of sampling methods, paperless billing, rejection processing

on inward billings through dynamic error, ticket history for

difference listings and balancing, credit and debit write-offs,

generals check structure, real-time settlement of

mismatching coupon data

• Interfaces: Oracle financials, SAP, MS dynamics, ACCPAC,

SUN Microsystems etc., data warehouse interfaces, ICN data

interfaces, Sabre BDT interface to logbook

• MIS and specials: Comprehensive and flexible query and

analysis functions, sales invoicing, PCI DSS compliant

• Estimated Revenue based on previous historical data, in

case of missing actual flown data

• ICH and ACH Settlement

• Workflow mechanism and auto allocation of the daily tasks

Logbook Management

• Gathers maximum data from flightlog/captains logbook

• Focused on analysing and optimising flight operations

• Offers comprehensive range of reports

• Transforms logbook data into valuable post flight information

Staff Administration

• Facility to manage staff personal data, qualification and type rating

• Facilities to store staff details

• Maintenance of staff type rating details, qualifications and

associated expiries

• Various reports generating staff personal and expiries details

Capabilities • Passenger revenue accounting

• Logbook management

• Staff administration

• Crew management

• Movement control and aircraft allocation

• mCrew

• Route profit analyser

• Revenue analytics

• Group sales

• SIS miscellaneous module

• Flight control & estimation

Passenger Revenue Accounting• A powerful ticket management system

• Integrated automatic prorate module for sales and

flown-based proration

• Handles special and multilateral prorate agreements

• Furnishes relevant data for marketing and sales

• Facility to create dynamic reports

• Easy access of agents' sales and revenue data, flight details,

and routings from over 200 standard reports

Unique Features

• Ticket stock administration and control, including blacklist

• Sales document handling: automatic import of standard

formats, handles electronic and paper data

• Fare and sales audit: Check sales according to fares, rules

and commissions, interline audit, tax audit, RBD audit, refund

audit, ADM/ACM processing in connection with BSP link, FROP

import facility, SITA airfare import, Amadeus airfare import

CrewScheduling

MonaLisaLogbook Mnaggement

CrewControl

MovementControl and

AircraftAllocatiion

SALE

FLOWN

Sales DataReporting

TCN, ARC, BSP,RET, HOT etc.

Differences& Balance

Reporting toGeneralLedger

Automated& ManualProration

AutomaticFare Audit

Creation &Upload ofADM/ACM

on BSP Link

Flown DataReportingScanning,

ETLR,LIT etc.Automated& ManualMatching

RejectionthroughDynamic

Error

InputIncomingInvoices

IDEC Import

ClearanceInvoicing &SamplingPaperless

Billing & IDECExport

TicketHistory

• Determines cost breakdown structure with desired depth of details

• Enables airlines to identify deviations and take quick actions

Revenue Analytics

• Analysing revenue from numerous dimensions

• Multi – level and multi – dimensional reporting

• Customised dashboards and reports

• Trend Analysis

• Web-based solution for easy access

• Extract data to multiple formats

• Enabling more accurate, improved & faster decision making

Group Sales

• Enables group sales data from enquiries to final bookings

• Automatic indication of already existing master data via customer IDs

• Automatic fax and e-mail to customers and the yield management department

• Possibility of connecting with other Monalisa modules

• Numerous reports for statistical purposes – opportunity to select the desired language based on customer preference, alert and control facility for deadlines

• Four times more efficient than manual procedures

• Ease of use and user friendliness

• Ease of learning

• Structured layout

• Available as a stand-alone offering and a group NIIT service solution

NIIT Airlines Service SolutionsThese solutions range from full to partial Revenue AccountingBureau Service which include fare audit and sales audit. Robust Technical Hosting Service is also an important part of our service portfolio. One can Leverage the benefits of all these services individually or can combine them & use as an integrated solution.

Backed by NIIT Technologies, a strong partner and experienced player in the IT services domain, NIIT Airlines Technologies GmbH is no longer restricted by airline size and passenger volume. Moreover, NIIT Technologies has been ranked as the top outsourcer for travel industry, 3rd year in a row, by the prestigious Black Book of Outsourcing, a Data monitor Company.

Crew Management• State-of-the-art tool to forecast, plan, schedule monitor and

optimise crew operations

• Addresses all stages of crew management operations

• Automatic as well as manual rostering

• Enhances crew schedule efficiency

• Web Browser to access the Crew information from anywhere in the world

Movement Control and Aircraft Allocation• Real-time controlling tool of actual flight operations

• Automatic processing of incoming standard movement messages

• Easy monitoring of current status aircraft and flight details

• Assigns different colour to each status

• Intuitive and graphical

mCrew

• Mobile solution to access the Crew Management System

• Native Application Can Be Used On Various Platforms

• Making Information Available While “On The Move”

• Roster Details (Daily/Weekly/Monthly) View

• Leave And Vacation

• Crew Check-In Facility

• Access to Personal, Flight, Training and Medical Information

• Urgent Notifications

• Enhances Crew Productivity and Flight Operations Efficiency

Route Profit Analyser (RPA)

• Integrated analytic engine

• Enables improved decision making and enhances forecasting capabilities

• Helps identify revenue optimisation and cost control opportunities

• Helps stimulate future business processes to maximise airline route profits

• Accepts and leverages data from different streams of cost, revenue and operational activities - in one single system

• Facilitates data mining, reporting and a powerful 'what if' forecast feature using scenario builds

• Ease of use without technical intervention

• Provides cost control unit with detailed to post flight statistics

Data Feeds

Cost Data

Operational Data

Operational Data

Not readable

Not readable

Not readable

Not readable

Reporting

Profit Analysis

Cost Control

Analyser Output

Page 03Page 02

• Flown documents handling: Electronic and paper

coupons, flight coupon envelope/batch processing, ATB

coupon processing, reconciliation of uplift data with flight

schedule and operation systems

• Sales and flown based fully automatic proration:

Automated application of SPA and MPA, handles proration

as per PMP

• Clearance and reconciliation: Interline billing, application

of sampling methods, paperless billing, rejection processing

on inward billings through dynamic error, ticket history for

difference listings and balancing, credit and debit write-offs,

generals check structure, real-time settlement of

mismatching coupon data

• Interfaces: Oracle financials, SAP, MS dynamics, ACCPAC,

SUN Microsystems etc., data warehouse interfaces, ICN data

interfaces, Sabre BDT interface to logbook

• MIS and specials: Comprehensive and flexible query and

analysis functions, sales invoicing, PCI DSS compliant

• Estimated Revenue based on previous historical data, in

case of missing actual flown data

• ICH and ACH Settlement

• Workflow mechanism and auto allocation of the daily tasks

Logbook Management

• Gathers maximum data from flightlog/captains logbook

• Focused on analysing and optimising flight operations

• Offers comprehensive range of reports

• Transforms logbook data into valuable post flight information

Staff Administration

• Facility to manage staff personal data, qualification and type rating

• Facilities to store staff details

• Maintenance of staff type rating details, qualifications and

associated expiries

• Various reports generating staff personal and expiries details

Capabilities • Passenger revenue accounting

• Logbook management

• Staff administration

• Crew management

• Movement control and aircraft allocation

• mCrew

• Route profit analyser

• Revenue analytics

• Group sales

• SIS miscellaneous module

• Flight control & estimation

Passenger Revenue Accounting• A powerful ticket management system

• Integrated automatic prorate module for sales and

flown-based proration

• Handles special and multilateral prorate agreements

• Furnishes relevant data for marketing and sales

• Facility to create dynamic reports

• Easy access of agents' sales and revenue data, flight details,

and routings from over 200 standard reports

Unique Features

• Ticket stock administration and control, including blacklist

• Sales document handling: automatic import of standard

formats, handles electronic and paper data

• Fare and sales audit: Check sales according to fares, rules

and commissions, interline audit, tax audit, RBD audit, refund

audit, ADM/ACM processing in connection with BSP link, FROP

import facility, SITA airfare import, Amadeus airfare import

CrewScheduling

MonaLisaLogbook Mnaggement

CrewControl

MovementControl and

AircraftAllocatiion

SALE

FLOWN

Sales DataReporting

TCN, ARC, BSP,RET, HOT etc.

Differences& Balance

Reporting toGeneralLedger

Automated& ManualProration

AutomaticFare Audit

Creation &Upload ofADM/ACM

on BSP Link

Flown DataReportingScanning,

ETLR,LIT etc.Automated& ManualMatching

RejectionthroughDynamic

Error

InputIncomingInvoices

IDEC Import

ClearanceInvoicing &SamplingPaperless

Billing & IDECExport

TicketHistory

• Determines cost breakdown structure with desired depth of details

• Enables airlines to identify deviations and take quick actions

Revenue Analytics

• Analysing revenue from numerous dimensions

• Multi – level and multi – dimensional reporting

• Customised dashboards and reports

• Trend Analysis

• Web-based solution for easy access

• Extract data to multiple formats

• Enabling more accurate, improved & faster decision making

Group Sales

• Enables group sales data from enquiries to final bookings

• Automatic indication of already existing master data via customer IDs

• Automatic fax and e-mail to customers and the yield management department

• Possibility of connecting with other Monalisa modules

• Numerous reports for statistical purposes – opportunity to select the desired language based on customer preference, alert and control facility for deadlines

• Four times more efficient than manual procedures

• Ease of use and user friendliness

• Ease of learning

• Structured layout

• Available as a stand-alone offering and a group NIIT service solution

NIIT Airlines Service SolutionsThese solutions range from full to partial Revenue AccountingBureau Service which include fare audit and sales audit. Robust Technical Hosting Service is also an important part of our service portfolio. One can Leverage the benefits of all these services individually or can combine them & use as an integrated solution.

Backed by NIIT Technologies, a strong partner and experienced player in the IT services domain, NIIT Airlines Technologies GmbH is no longer restricted by airline size and passenger volume. Moreover, NIIT Technologies has been ranked as the top outsourcer for travel industry, 3rd year in a row, by the prestigious Black Book of Outsourcing, a Data monitor Company.

Crew Management• State-of-the-art tool to forecast, plan, schedule monitor and

optimise crew operations

• Addresses all stages of crew management operations

• Automatic as well as manual rostering

• Enhances crew schedule efficiency

• Web Browser to access the Crew information from anywhere in the world

Movement Control and Aircraft Allocation• Real-time controlling tool of actual flight operations

• Automatic processing of incoming standard movement messages

• Easy monitoring of current status aircraft and flight details

• Assigns different colour to each status

• Intuitive and graphical

mCrew

• Mobile solution to access the Crew Management System

• Native Application Can Be Used On Various Platforms

• Making Information Available While “On The Move”

• Roster Details (Daily/Weekly/Monthly) View

• Leave And Vacation

• Crew Check-In Facility

• Access to Personal, Flight, Training and Medical Information

• Urgent Notifications

• Enhances Crew Productivity and Flight Operations Efficiency

Route Profit Analyser (RPA)

• Integrated analytic engine

• Enables improved decision making and enhances forecasting capabilities

• Helps identify revenue optimisation and cost control opportunities

• Helps stimulate future business processes to maximise airline route profits

• Accepts and leverages data from different streams of cost, revenue and operational activities - in one single system

• Facilitates data mining, reporting and a powerful 'what if' forecast feature using scenario builds

• Ease of use without technical intervention

• Provides cost control unit with detailed to post flight statistics

Data Feeds

Cost Data

Operational Data

Operational Data

Not readable

Not readable

Not readable

Not readable

Reporting

Profit Analysis

Cost Control

Analyser Output

Page 03Page 02

NIIT Airlines Technologies a wholly owned subsidiary of

NIIT Technologies limited, India. Our state of the art IT

solutions are implemented in over 40 airlines across the

globe. With over 15 years of experience NIIT

Technologies today is a leader in Airline technology

space. NIIT Technologies has a range of robust, cost

effective and affordable solutions for Airlines grouped

under the umbrella of Monalisa suite.

We offer a complete, unified and structured airline

solutions suite that offers you the flexibility to engage in

the manner you deem fit. You would be equipped with

the means, that deliver high business value helping you

in establishing control and transparency.

Our transportation asset management solution provides you

real-time visibility into the action that needs to be taken on an asset,

helps you identify the most cost-effective strategy to maximize its

useful life and performance, and, thereby, minimize lifecycle costs.

The solution through its various modules addresses the needs of

customers in the following key areas:

The Monalisa suite of solutions offers end-to-end strategic

planning focused on improving revenues and streamlining

internal business processes. Over 30 leading airlines are already

banking on Monalisa to achieve economies of scale, and doing it

within budget and quick delivery cycles.

Welcome to Monalisa Airline Solutions from NIIT Airline Technologies GmBH

MonaLisa - A Fully Integrated Smart Airline Solutions Suite

Transform your network performance

Increase passenger and cargo profitabilityDiscern and conform rapidly to changes for optimal functioning

Improve profitability with pricing and yield management tactics

Travel, Transportation, and Logistics

www.airline.niit-tech.com

A_3

0_02

0412

Memory: 4-8 GB RAM depending on Terminal Service/MonaLisa users

Storage: Multiple HD (RAID) with together min. 5 GB available storage space for ML application files

Operating System: Windows 2003/2008 with Terminal Service CAL Licenses

Software: MonaLisa and Oracle Forms/Reports & runtime

File ServerYou can use your present file server of the DB server above-need 5 GB storage space, All the local clients will use this server to access the MonaLisa application files

Client PC’sState-of-the-Arts Windows XP Professional/2000 Workstations with regular processor and recommended memory 512 MB (ideally).

Software: MonaLisa and Oracle forms/Reports 6i runtime

More InformationLive Software DemonstrationIn order to provide you with a first hand look and feel of MonaLisa and showcase its benefits, we invite you for a demonstration of the software at a mutually convenient time and place.

Online Software DemonstrationYou can even learn about MonaLisa through an online demonstration, with our experts walking you through the key functionalities of MonaLisa’s various modules over a teleconference.

Do not hesitate to call or mail us, in case you are interested in such a presentation. We will be glad to organize it for you.

Newsletter RegistrationIf you are keen to know about the developments taking place at NIIT Technologies. the new features/updates being introduced in MonaLisa, projects bagged by the company and customer case studies, register for our bi-monthly newsletter that’s designed to keep you in-the-know.

Technical RequirementsMonaLisa is available as both client/server or as a web solution running on a modern relational database management system. Easy-to-deploy, it integrates into the existing IT infrastructure of any airline.

Database ServerProcessor: Dual/Quad processor

Memory: 4-8 GB RAM (for Oracle DB instance and VM)

Storage: Multiple HD (RAID) with together min. 100 GB available storage space

Operating System: All the operating systems supported by Oracle Database software

Database: Oracle EE 10g R2

Backup: Adequate hardware and software for data backup

Application ServerYou can setup this server as VM on exiting Server or on DB server

Processor: Dual/Quad processor

Receiving ofenquiry for

group journeyby email or fax

Flight NumberMaster data

ReferenceNumber

Entering ofcustomers data

if not available yetEntering enquiry

details

Price Enquiry toYield Management

Department

Automaticconfirmation

to the customerGroupfare

Registrationof fare and taxes

Offer byemail or fax

ChangesBooking

No reactioncancellation

A global IT sourcing organization | 21 locations and 16 countries | 7000+ professionals | Level 5 of SEI-CMMi, ver1.2 ISO 27001 certified | Level 5 of People CMM Framework

Europe SingaporeIndia Americas

Partner with NIIT Technologies to align your IT goals with your business objectives

Write to us at marketing@niit-tech.com www.niit-tech.com

NIIT Technologies Ltd. Corporate Heights (Tapasya)Plot No. 5, EFGH, Sector 126Noida-Greater Noida ExpresswayNoida – 201301, U.P., IndiaPh: + 91 120 7119100Fax: + 91 120 7119150

NIIT Technologies Inc., 1050 Crown Pointe Parkway5th Floor, Atlanta, GA 30338, USAPh: +1 770 551 9494Toll Free: +1 888 454 NIITFax: +1 770 551 9229

NIIT Technologies Limited2nd Floor, 47 Mark LaneLondon - EC3R 7QQ, U.K.Ph: +44 20 70020700Fax: +44 20 70020701

NIIT Technologies Pte. Limited31 Kaki Bukit Road 3#05-13 TechlinkSingapore 417818Ph: +65 68488300Fax: +65 68488322

FrontBack

For all specialized airline projects, contact NIIT Airline Technologies GmbH. Schlossweg 14, Reichenswand, Germany, 91244. +49 915190770