monetizing the investor segment

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Monetizing the Investor Segment Clint Greaves – CEO Real Estate Investar PPW Bangkok - May 2015

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Page 1: Monetizing the Investor Segment

Monetizing the Investor Segment

Clint Greaves – CEO Real Estate Investar

PPW Bangkok - May 2015

Page 2: Monetizing the Investor Segment

Monetizing the investor segment

•  What we do

•  The size of the investor segment

•  What makes investors different

•  Segmenting and engaging with Investors

•  Monetization options

•  Transaction revenues

•  Questions & discussion

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Page 3: Monetizing the Investor Segment

What we do

Real Estate Investar operates a freemium model to build its audience for premium paid subscription and transactional services We provide real estate investors, on a subscription basis, with an integrated set of high quality online tools to make the best property investment decisions We partner with industry leaders in Australia and New Zealand to provide subscribers with all of the products and services they need throughout the property investment lifecycle

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Page 4: Monetizing the Investor Segment

Our growth approach

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Growth approach

Paying subscriptions

Referral revenues

Capture transaction revenue

Expand internationally

Overseas investors

Licensing to property portals

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4a

4b

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Page 5: Monetizing the Investor Segment

Profiling investors and sizing the opportunity

•  A recent survey of REI’s subscribers* showed they currently own an average of 3 investment properties and intend to own an average of 6 properties within 10 years (*based on 2,430 respondents)

•  ~20% of subscribers responding already own 5 or more properties

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Page 6: Monetizing the Investor Segment

Integrated Product Set Refined Over 8 Years

Investar Search & Development Search

Search engines that match investment search criteria with properties available on the Australian / NZ market. Multiple sources.

My Valuer Estimate of the current market price for a specific residential property. Leverages APM data and CoreLogic NZ.

My Research Suburb or regional reports covering sales trends, median prices, zoning, and comparable sales. Leverages APM data and CoreLogic NZ.

Property Analyser Forecasting (up to 10 years) the likely capital growth and cash flow for a particular investment property.

Portfolio Tracker & Xero Monitor investment property portfolio including income, loans, and equity position across one or multiple entities. Integrated with Xero and APM data.

Paid subscription products

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Page 7: Monetizing the Investor Segment

Australian real estate market

•  Total residential property market (ABS Census) •  7.76m dwellings

•  2.30m rental properties or 30% of total

•  Average sales per year •  400,000+ dwelling sales •  $200b+ by value

•  Monthly Investor loans (excluding refinancing) July 13 – June 14 •  $8.5b – $12.0b per month •  45% - 50% of total loans

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Page 8: Monetizing the Investor Segment

Australian property investors

•  2m+ current / aspiring property investors

•  At any time 10 - 15% actively looking to purchase property

•  98% of investors own 1 - 4 properties

•  In addition, these 2m+ investors all spend money on accounting, finance, property management, depreciation reports and other investor focused services

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Page 9: Monetizing the Investor Segment

33-35% 33-57%

20 -32%

33%

Source: www.nationmaster.com

17-31%

40%

Global rental stock share of housing market

These numbers are only going to get bigger

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Page 10: Monetizing the Investor Segment

Investors vs. home buyers

•  Financial outcome vs. lifestyle outcome

•  Search criteria different

•  Information requirements different

•  First hand knowledge of locations likely to be lower

•  Frequency of transacting potentially higher

10 Search Analyse Track Account

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Page 11: Monetizing the Investor Segment

•  34 filters •  Advanced data and analytics •  Watchlists, saved searches and

email alerts •  User profile & defaults •  Analyse 8,000 suburbs •  Globally unique

Investar Search

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Page 12: Monetizing the Investor Segment

Combine postcodes, suburbs, regions & states

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Page 13: Monetizing the Investor Segment

Search by radius or classification

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Automatic strategy & key word selection

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Page 15: Monetizing the Investor Segment

Members utilise 8 key strategies

1.  Capital growth

2.  Discount

3.  Renovation

4.  Positive cash flow

5.  Vendor finance

6.  Strata titling

7.  Subdividing

8.  Development

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Page 16: Monetizing the Investor Segment

Extensive property & suburb filters

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Page 17: Monetizing the Investor Segment

About the numbers, not the property

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Page 18: Monetizing the Investor Segment

Which property is the best investment?

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Users can set their own analysis rules

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Page 20: Monetizing the Investor Segment

Personalized loan & tax defaults

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Page 21: Monetizing the Investor Segment

Set expenses as % or dollar value

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Page 22: Monetizing the Investor Segment

Search integrates with Analyser

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Page 23: Monetizing the Investor Segment

Segmenting our audience

•  Capture information of free (130k) and paid (3k) subscriber activity

•  Exchange access to further services for additional customer information to enable further segmentation

•  Customise communications and offers based on segmentation

•  Sniper vs. shotgun

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Page 24: Monetizing the Investor Segment

Some of the things we track and measure

•  Report downloads

•  Blog and video views

•  Newsletter opens and clicks

•  Webinar registrations

•  Webinar attendance

•  Webinar interaction

•  Logins and usage of each service

•  Search volumes and types

•  No. of properties analysed and tracked

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•  Investor profile

•  Current ownership

•  Buying intentions

•  Type

•  Timeframe

•  Strategy

•  Location

•  Price

•  Capacity to transact

•  Barriers & challenges

Page 25: Monetizing the Investor Segment

Monetization •  User paid subscription services

•  Lower cost analysis and portfolio management services

•  Higher value portfolio building services

•  Referral revenues (or advertising) •  Finance

•  Accounting

•  Property management

•  Depreciation reports

•  Education

•  Insurance

•  Transactional revenues

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Page 26: Monetizing the Investor Segment

Capturing transaction revenues Levels of involvement:

1.  None - you can’t (or won’t) do it

2.  Generate leads on cost per qualified lead basis

3.  Generate leads on cost per closed transaction basis

4.  Manage and close out the transaction

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$500 - $1,500

$5,000 - $12,000

$20,000 +

$0

Page 27: Monetizing the Investor Segment

•  20,000+ listings from 200 projects Australia wide

•  Units and Houses •  Advanced data and

analytics •  Watchlist and comparison

tools

Development Search

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Page 28: Monetizing the Investor Segment

Project plans and documents

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Page 29: Monetizing the Investor Segment

Individual dwelling financials

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Easy comparison of KPI’s

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Stock availability – live reserve option

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Lead generation on cost of closed transaction

•  Partner Duplex offer in April:

•  2 EDM’s to our subscriber list

•  870 webinar registrations

•  440 webinar attendees

•  56 registrations of interest

•  17 current opportunities

•  ~10 closed transactions

•  Deeper knowledge of all 870 customers

•  Future transaction opportunities

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Page 33: Monetizing the Investor Segment

Summary

•  The investor segment is:

•  Large

•  Valuable

•  Different

•  Provide relevant search capabilities and information

•  Measure everything you can

•  Segment and communicate / interact based on what

you learn

•  Work out how best to monetize based on your audience

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Page 34: Monetizing the Investor Segment

Questions & discussion

Clint Greaves – CEO Real Estate Investar [email protected] www.realestateinvestar.com.au