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Monitoring Apps & Networksin a Cloud-Centric World

Nick Kephart, Head of Product MarketingThousandEyes

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Networks Are Changing

“A good portion of apps no longer are in the data center.They’re in the public cloud. MPLS wasn't made for that.”

“It's all about the cloud. It all starts with the cloud.”

Andrew LernerResearch VP, Networking, Gartner

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Where Are Your Apps Consumed Today?

5.5 9%minutes on

mobile during workday

million new connected things daily

of US workers telecommute at least half time

65

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Where Are Your Apps Hosted Today?

41.3

16.22016

2020

Gartner Predicts 2016 Software AdoptionApril 2016 JP Morgan: 207 CIOs with $600M+ budgets

Self-HostedCloud

1000

Tipping Point for SaaSWorkload Shift to IaaS

2016 2017 2019

CRM HCM Office Productivity

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Toward a Cloud-Centric Network

Network is a “Black Box” not addressed by legacy tools

Today — Chaotic

EnterpriseData Center

Internet

Mobile

ISPs CDNsDNS

Consumers

HomeOffice

Enterprise Branch Office

? ?

?

??

?

?

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Leading to New App Delivery Methods

Akamai 2014

40%of enterprises run

majority of apps over the Internet

Using CDNs, DDoS mitigation, WAN

acceleration

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New Network Architectures

55%of enterprises still backhaul at least

half of Internet traffic

30%of enterprises still

expected to deploy SD-WAN by 2019

Gartner Predicts 2016; Metzler State of the WAN 2015

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And New Diagnostic Techniques

50%of enterprises find frequent

gaps in WAN visibility

Shift to monitoring that supports multi-vendor,

hybrid architectures

Metzler State of the WAN 2015

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Cloud-Centric Networksin the Real World

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App Delivery: Transition to Cloud ServicesCONSUMER GOODS

Global 500 packaged goods giant

Transitioning to cloud-based Sharepoint for over 100,000 employeesTesting for availability, user experience and connectivity

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Architecture: Planning for Hybrid WANFINANCIAL SERVICES

Leading market data firm

Global MPLS network, adding direct Internet access

Implemented branch office monitoring of cloud apps and Cisco UC to plan the architectural transition

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Diagnostics: Teleworker TroubleshootingHEALTHCARE

Fortune 500 health insurer

Shift to telecommuting for customer support

Implemented end-user performance for 100s of employees to troubleshoot LAN, WAN and Internet issues

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Visibility into Every Network SegmentFinding Root Cause in Under 2 Minutes

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Managing the Transition to Cloud

• Large global corporation has deployed Salesforce.comthroughout the organization

• Certain users are complaining about very bad user experience• The problems seem intermittent—the hardest problems to solve

THE PROBLEM

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Detect an Issue in Real Time

Cannot reach Salesforce.com

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Check if it’s the Application or the Network

Packet loss to Salesforce.com

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Packet loss at upstream ISP for Salesforce.com

Identify Root Cause in Less Than 2 Minutes

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Resolve Problem Faster with Interactive Sharing

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Network Effect: Win-Win Scenario

Cloud providers use ThousandEyes to solve customer side issues

Enterprises use ThousandEyesto monitor their infrastructure and providers

ThousandEyes is the operational connection between the Enterprise and the Cloud

Internet

EnterpriseCloud

Provider

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About ThousandEyes

Founded by network experts; strong

investor backing

Recognized as an innovative

new approach

ThousandEyes delivers network intelligence into every network.

Relied on for critical operations by leading enterprises

27 Fortune 500

5 top 5 SaaS Companies

4 top 6 US Banks

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Relied on by Leading Enterprises