monthly newsletter april 2013 - apaoindia.com · igia indira gandhi international airport, new ......

Monthly Newsletter April 2013

Members:

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CONTENTS

1. Aviation Sector ............................................................................................. 3

2. Airports

2.1 Bangalore International Airport Limited ............................................... 11

2.2 Cochin International Airport Limited .................................................... 11

2.3 Delhi International Airport Limited………………………………………………………11

2.4 GMR Hyderabad International Airport Limited…………………………………….11

2.5 Mumbai International Airport Limited…………………………………………………12

3. Airlines

3.1 Air India………………………………………………………………………………………………14

3.2 Kingfisher Airlines……………………………………………………………………………….14

3.3 SpiceJet………………………………………………………………………………………………14

3.4 Jet Airways……………………………………………………………………………………….…14

3.5 IndiGo…………………………………………………………………………………………….…..15

4. International News…………………………………………………………………………………..18

5. Traffic…….…………………………………………………………………………………………………19

6. AERA Appellate Tribunal …………………….…………………………………………………..23

7. APAO Activities…………………………………………………………………………………………24

8. Review of Survey Reports…………………………....……………………………...............25

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ABBREVIATIONS

AAI Airports Authority of India

AERA Airports Economic Regulatory Authority of India

BIAL Bangalore International Airport Limited

CAPA Centre for Asia Pacific Aviation

CCI Competition Commission of India

CIAL Cochin International Airport Limited

CSIA Chhatrapati Shivaji International Airport, Mumbai

DGCA Directorate General of Civil Aviation

DIAL Delhi International Airport Limited

FAA Federal Aviation Administration

FIPB Foreign Investment Promotion Board

GHIAL GMR Hyderabad International Airport Limited

IATA International Air Transport Association

IGIA Indira Gandhi International Airport, New Delhi

MIAL Mumbai International Airport Limited

MoCA Ministry of Civil Aviation

MoU Memorandum of Understanding

MRO Maintenance Repair Overhaul

RGIA Rajiv Gandhi International Airport, Hyderabad

UAE United Arab Emirates

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1. AVIATION SECTOR1

1. DGCA is currently considering airlines request to increase the scope of charging for

ancillary services, so that they can offer competitive airfares in a high-cost environment, at a

time competition from foreign airlines is knocking at the door. Airlines have asked if they

can charge ancillary fees like luggage over and above cabin baggage, choice of seats. Some

ancillary services leveraged both globally and in India include in-flight sales, in-plane and

out-of-pane advertising, in-flight entertainment, cross sales (e.g. hotels, taxis), frequent flyer

programmes, lounge access, excess baggage and similar convenience charges.

2. Maharashtra Chief Minister Prithviraj Chavan on 2nd

April admitted in the state Legislative

Council that the cost of building the proposed International airport in Navi Mumbai has

gone by three times from the original estimate of Rs 4,677 crore in 2006-07 to Rs 14,573

crore now owing to the delay in the completion of land acquisition process, increase in land

rates and other factors like increased costs involved in the rehabilitation of the project-

affected people.

3. The Bombay High Court on 2nd

April rejected the appeal of United Breweries Holdings

seeking stay on the sale of the shares of two companies, United Spirits and Mangalore

Chemicals and Fertilizers that it had pledged to State Bank of India and other lenders. This

means that the banks can sell the shares that the company had pledged as security against

loans to Kingfisher Airlines. Banks have already sold around 7.3 lakh of the 26 lakh United

Spirits shares pledged with them. On 3rd

April, Banks served a loan recall notice to

Kingfisher Airlines.

4. DGCA on 2nd

April cleared 11,541 weekly domestic flights this summer – 5.5% more than

the winter’s figure of 10,935 and 11% fewer flights than the last summer’s figure of 13,541 -

with only Air India (domestic) reducing flights and all other increasing them. IndiGo has the

maximum increase in capacity, followed by GoAir and SpiceJet with each adding flights in

the range of 10% to 15%. The Jet Group has a marginal increase of 2%.

5. India and Singapore signed a new MoU on bilateral air services arrangement on April 2. It

rationalizes the capacity entitlements of both countries in terms of seats per week in each

direction with a route specific cap for Singapore on each route. The MoU also enhances, by

10%, the capacity entitlement with India now entitled to operate 29,400 weekly passenger

seats from India to Singapore and the designated airlines of Singapore entitled to operate

28,700 weekly passenger seats from Singapore to India. No additional point of call has been

given to Singapore. India also did not agree to the demand of Singapore for additional point

of calls from Pune and Madurai. The common pool rights to the extent of 5160 seats earlier

available to Singapore, which provided greater operational flexibility to Singapore carriers

at major metro centres viz Chennai, Delhi and Mumbai, have now been withdrawn. The

designated airlines of Singapore can operate with any aircraft type except A-380. Both the

sides have agreed to review and update the air services agreement and meet every two years

to discuss various air services matters.

6. Bombay High Court on 2nd

April dismissed petitions challenging Air India’s decision to

transfer engineering workers to a subsidiary company of the airline. The court said “The

petitions are devoid of merits and hence are being dismissed”.

1 Newspaper Clippings

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7. According to media reports on 3rd

April, a bill to replace DGCA by a new aviation regulator

with full operational and financial autonomy is likely to be tabled in Parliament in the next

part of the budget session.

8. Government has relaxed the restriction imposed on allowing private jets and non-scheduled

charter planes to fly between India and any foreign country – and also for these aircraft to

simply overfly India. The 7 day notice period for private planes or charter operating to or

from India has been reduced to 3 days. The 3 day notice for overflying India in such planes

has been reduced to a day now. Aviation Authorities were seeking to do away with advance

period notice, but security establishment has been agreed to first reduce it for 6 months and

will then review the same later.

9. The Juhu Airport redevelopment plan received an in-principle nod on 5th

April from the state

government. The plan includes closure of the secondary runway and turning into taxiway,

the 650 metres extension of the main runway into the sea to accommodate fixed-winged

aircraft like ATR and Bombardier Q-400. Preliminary assessments suggest that the

redeveloped Juhu airport could take 15% air traffic load off the present city airport. The

work on the project after securing all the clearances could begin in 16 months.

10. Pawan Hans Helicopter Limited is scrutinizing technical bids for the heliport which will be

coming up on 25 acres in the Rohini area at a tentative cost of around Rs 45 crore. The

Rohini heliport will have, among other facilities; training and parking facility as well as

maintenance repair and overhaul facility for helicopters.

11. The Guwahati State Government is developing the erstwhile Barnagar airport area in Kamar

Char of Barpeta district as a tourist destination and is also building a river port in the district.

12. North Eastern council has invited fresh bids for dedicated airline for north-east region with

an aim of radically improving air connectivity.

13. Delhi High Court on 8th

April asked DGCA to deregister two leased-out planes of DVB

Aviation Finance Asia PTE Ltd. lying at Istanbul in Turkey.

14. MoCA is planning to extend its December 2013 deadline for phasing out foreign pilots, with

airlines unable to train a sufficient number of local pilots for the commander’s post.

According to Ministry records, there were 340 foreign pilots employed by airlines and

charter companies in India as of December 2012. The number of foreign pilots in India had

reduced from 526 in 2011 to 340.

15. MoCA is planning to introduce a new passenger profiling system and build a database of

domestic passengers for instant identity at airports to keep track on flier movements. The

database, being dubbed as a “massive logistical exercise”, would include photo records of

between 7 to 10 million passengers. Once the data is created, tickets will have barcodes for

instant photo identification of passengers at entry points to airports. As part of the proposal,

passengers would need to upload or submit their photographs at the time of booking of

tickets. Barcode readers would be installed at airports’ entry gates. The readers will match

the passengers’ faces with the photographs submitted at the time of booking of ticket. Once

the photograph is matched, a passenger would be allowed entry inside the airport. Barcode

readers would also be installed at security checkpoints inside the airport where the same

exercise would be repeated. The advantage of this database would be that it would act as a

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guard against impersonation. The system would also help track as to where a passenger has

travelled within the country and how many times. The aviation ministry plans to initially

install the barcode readers at metro airports.

16. MoCA is drafting a policy on aircraft repossession. The policy would incorporate major

international aviation convention signatories such as the Cape Town Convention and their

aircraft equipment protocols.

17. AAI has tied up with MITRE Corporation to set up a high-tech research, development and

training facility at the Begumpet Airport in Hyderabad. The facility would be used to train

Air Traffic Controllers. It is also proposed to set up simulators for training purposes.

18. The government is contemplating night flights on the New Delhi – Srinagar – Jammu sector

in a bid to give a boost to tourism in Jammu and Kashmir. Commercial flight operations are

halted at both Jammu and Srinagar currently at 5pm.

19. MoCA is mooting a proposal to scrap AAI and carve out 2 different corporations – Airport

Services Corporation (ASC) and the Air Navigation Services Corporation (ANSC) out of it.

The ASC will concentrate on ground infrastructure developments such as terminal buildings,

runways and their maintenance. The ANSC would be mandated to look into providing air

traffic navigation systems and its technology infrastructure. The proposal is likely to be

tabled during the monsoon session of the Parliament.

20. Air India and Boeing’s maintenance, repair and overhaul facility, which is being built at

Nagpur is expected to be functional by December 2013. The MRO will service Boeing 737,

777 and 787 aircraft of Indian and international carriers in the region. The facility will have

two wide body hangars, GE90/GENX engine overhaul felicity.

21. Minister of Civil Aviation Shri Ajit Singh on 16th

April said that India will make efforts to

get Hindustan Aeronautics Limited’s Advanced Light Helicopter Dhruv certified by the

FAA, in the near future.

22. The Supreme Court on 16th

April directed the government to take series of steps in the

interest of Haj pilgrims. The Bench said the Haj Policy 2013 would stay for 5 years and

should only be changed only if required under the annual agreement with Saudi Arabia.

23. MoCA is planning to give upfront subsidies to airlines to put them on the networks in a bid

to boost regional connectivity from 89 small towns that either have small airports or

airstrips. For this, the existing Route Dispersal Guidelines that mandate that airlines fly a

certain percentage of their flights to the north-east, Kashmir and some other areas may be

phased out in the next two to three years. An annual subsidy of Rs 400 crore would be

required for airlines to these otherwise commercially unviable areas. To fund this, a

reasonable cess of about Rs 50 will be levied on all domestic tickets. There will be bidding

process for the flights linking the small towns to bigger cities. Airline with lowest viability

gap funding would be given those routes.

24. According to DGCA, India has appointed a consultant group to frame rules that will make it

easier for international aircraft leasing companies to repossess planes. The rules will lay

down the procedure for various scenarios. They will also address issues such as what DGCA

does when government departments make claims on pending dues.

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25. AAI has floated another proposal under which it will spend about Rs 3 crore to build a

dedicated helipad at Juhu Airport’s northern end.

26. According to Imphal Principal Secretary of Commerce and Industries department,

Manipur’s only airport Tulihal will become an international airport in July 2013.

27. MoCA wants Air India to stop paying commission to travel agents and instead pass on the

burden to passengers as service charge for tickets. Air India pays 1% commission to travel

agents on tickets purchased through them. Air India pays around Rs 50 crore every year to

travel agents as 1% commission on tickets.

28. According to CAPA, the Middle Eastern airlines, in a bid to strengthen their foothold in the

Indian market, are likely to seek nearly 1,50,000 additional seats per week from the Indian

government. CAPA estimates that the market will open up further and there will be more

penetration to the Tier-II cities in India.

29. The Minister of State in the Ministry of Home Affairs in written reply to a question in the

Lok Sabha on 23rd April informed that the third Inter-Ministerial Coordination Committee

on Tourism Sector has decided to extend the facility of Tourist Visa-on-Arrival to Goa,

Thiruvananthapuram, Bangalore, Hyderabad and Kochi airports. Earlier, the Visa-on-Arrival

facility was available only at Delhi, Mumbai, Chennai and Kolkata Airports. The

Government of India has permitted Tourist Visa-on-Arrival facility for the citizens of 11

countries. The tourists are given visa only for the purpose of recreation, sightseeing or

meeting friends and relatives and their passports must have minimum 6-month validity.

30. India and UAE has signed a MoU on Air Services on 24th

April. The UAE had urged India

to allocate additional 40,000 seats per week, grant Goa, Pune, Amritsar and Lucknow as

additional points of calls, remove the maximum cap prescribed from each point of call in-

term of seats/frequency per week and allow 3rd country/domestic code share facility. India

was looking at the negotiations in overall economic interest of India and Government’s

policy of liberalization for attracting foreign investment in India, including civil aviation

sector. The Indian side had requested the UAE side to grant change of gauge facility at Abu

Dhabi to Indian carriers in addition to ensuring full 5th freedom rights from UAE.

As per the present Air Service Agreement, the designated carriers of both sides have existing

entitlement of 13,330 + 2% flexibility (total 13,600) Seats per week with eleven points of

call available to UAE. After present negotiations both sides have agreed to allocate an

additional entitlement of 36,670 seats per week spread over a period of 3yrs; 11,000 seats

per week in year 2013, 12,800 seats per week up to winter schedule 2014 and 12,870 seats

per week up to winter schedule 2015. Both sides have also agreed to extend 3rd country and

domestic code share facility. However Indian side has not agreed to the request of UAE for

any additional point of call and removal of cap in terms seats/frequency from each point of

call. The additional 2% flexibility on total entitlement has been done away with. Both sides

have agreed to extend 3rd country code share and domestic code share of designated airlines

of either side. The UAE have agreed to Indian request of change of gauge facility and both

sides have agreed to allow designated airlines of each side to have the option to change the

aircraft in the territory of the other party. The enhancement in the present capacity spread

over 3yrs would allow the carriers of both the countries to plan their future operations. The

change of gauge facility will provide operational/commercial flexibility to Indian carriers to

enable deploy equipment corresponding to market demand. This will help in enhancing

http://economictimes.indiatimes.com/topic/CAPA

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international connectivity for Indian passengers and also facilitate local and international

route networking.

31. Minister of State for Civil Aviation, Shri K. C. Venugopal on 25th

April informed Rajya

Sabha that in order to connect the remote hill areas of the North Eastern Region, the AAI is

developing non-operational airports at Daparizo in Arunachal Pradesh, Tura in Meghalaya

and Kamalpur in Tripura for operation of ATR42/ATR72 type of aircrafts. The AAI is also

developing civil enclaves at Along, Passighat and Ziro in Arunachal Pradesh and Rupsi in

Assam. However, the proposals are subject to the land acquisition by the State Government

for these projects. In addition to this, construction of Greenfield airport in Pakyong and

operationalisation of Tezu airport in Arunachal Pradesh has also been taken up, which can

handle ATR-72 type of aircrafts. Once these airports are developed, they can be used for

STOL aircrafts also, subject to commercial viability and demand. The AAI had undertaken a

study through Rail India Technical and Economic Services for improving the air

connectivity in north east which includes air connectivity among state capitals and other

important remote locations in the north-east region. The Minister also informed Rajya Sabha

that Air India is operating three flights/week on Aizwal-Imphal route through Airbus A 319

and eight flights on Aizwal-Kolkata route through Airbus A-319. Operations in domestic

sector have been deregulated and flights are being operated by airlines concerned on the

basis of commercial viability.

32. Minister of State for Civil Aviation, Shri K. C. Venugopal on 25th

April informed that the

concept of Flexible Use of Airspace (FUA) for sharing of airspace between civil and

military users has been agreed in principle. The Government has accorded approval for

constituting a High Level Airspace Policy Body with the Secretary, MoCA as its

Chairperson, and also for establishing sub-committees by the High Level Airspace Policy

Body to develop modalities for implementing the concept of FUA. The concept of FUA is

expected to bring in significant savings in terms of fuel and air travel time. Flexible and

direct routing between major city pairs alone is expected to result in fuel savings of

20,20,380 kg per annum and in reduction of CO2 emission of 63,93,600 kg per annum. The

expected reduction in the flying time for passengers owing to shorter routing / connectivity

to destination and resultant on-time performances of airlines is likely to benefit passengers

to a large extent.

33. Minister of State for Civil Aviation, Shri K. C. Venugopal on 25th April informed that in

accordance with Turn Around Plan approved by Government for Air India, some flights,

which were not meeting the fuel cost/cash cost of operations, have been withdrawn by the

airline. However, commencement and withdrawal of flights by any airline depend upon the

commercial judgment of the airline. The Minister further informed that Air India

periodically monitors the carriage/load factors/financial performance of services on its

network and makes efforts to improve their performance. Whenever any service recurrently

gives rise to cash losses, Air India analyses the reasons for the losses and based on the

strategic importance of such services to its network, arrives at a decision whether to continue

or withdraw such services. While determining the desirability or otherwise of discontinuing

operations of loss making services Air India takes into account the revenue contributions

made by the subject services to its other services by way of feeder traffic. As such non-

profitability of any one flight is not taken in isolation as the sole barometer of its financial

performance. A committee which was constituted by the government to recommend various

cost cutting measures has submitted its report to the Government and its recommendations

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mainly relate to efficiency audit, strong accountability at all levels, operating model,

rationalization of loss making routes, dynamic pricing and passenger facilities etc.

34. AAI has awarded a multi-year contract to NIIT Technologies worth Rs 344 crore for the

implementation of Airport Operations Control Centers, in partnership with SITA to

streamline operations at the customer touch points. For example, instead of getting boarding

gate number and luggage belt number, a customer can get such information through SMS on

real time basis. The project is an initiative undertaken by MoCA towards modernization of

Indian airports to improve capacity utilization, passenger throughput enhancement,

stakeholder management and process standardization. The project will be executed within

the next 15 months at the airports in Chennai, Kolkata, Ahmedabad, Pune, Tiruchi,

Thiruvananthapuram, Kozhikode, Mangalore, Guwahati and Jaipur. The project has a

provision for extending the solution to additional 25 airports in India.

35. Minister of Civil Aviation on 25th

April informed that AAI is preparing a Detailed Project

Report for the proposed airport at Itanagar. Besides, AAI is in the process of obtaining

environmental and other clearances for the proposed airport. The draft Master Plan for the

airport site at Holongi, projects a requirement of 320 hectares of land, which has been

forwarded to the State Government.

36. AAI is developing a new software called the Airport Collaborative Decision Making

(ACDM) which is likely to cut down delays and congestion inside terminals. It will enable

all airport departments to track every take off and touchdown on a computer in real time. For

instance, if a jumbo aircraft arrives, the system will automatically activate conveyors to

carry a large quantity of baggage and other departments such as immigration and Customs

will deploy more staffers so that fliers do not face long queues. At the same time, the airfield

staff will allot a parking bay of the plane’s size so that it does not waste fuel on taxiing. The

project would be first implemented at metro airports such as Kolkata, Chennai, Hyderabad

and Bangalore with trials set to begin first at Mumbai and Delhi.

37. Juhu Airport is set to become the first airport in the country to have Automated Weather

Observing System (AWOS) which will enhance the safety and efficiency of aircraft

operations. The technology will automatically send audio messages on weather updates

directly to the pilot every minute. Conversely, the pilot can also choose to receive this

information every two or three minutes. Presently, all such details are given manually by the

Indian Meteorological Department to the Air Traffic Control every 30 minutes. The Air

Traffic Control then passes it on to the pilot.

38. The Minister for Civil Aviation, Shri Ajit Singh on 29th April permitted scheduled airlines

to unbundle certain services and to charge fees for these services separately. Globally,

scheduled airlines are permitted to unbundle services and levy a charge for each of the

unbundled services. These are called “Unbundled Flight Products” or a la carte pricing. The

objective of the decision is to facilitate airlines to offer low base fare for price sensitive

travellers, while at the same time offer choice to service seekers at a price. This will allow

the passengers to benefit from lower base fares and to customise the product to better suit

their requirements and budget while allowing airlines to develop more sustainable

operations in an environment of wafer thin margins. The levy of such charges will be based

on the following principles:-

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1) Safety, schedule and reliability not to be compromised.

2) Services permitted for unbundling shall be distinct with a clear description and without any

ambiguity.

3) Services to be provided on opt-in basis and not on opt-out basis i.e. customers should be

given opportunity to pick and choose which amenities they want to receive and pay for.

4) Charges for unbundled services shall be a fixed amount and announced well in advance by

the airlines which shall not vary with the base fare for a particular flight.

5) The key guiding principle shall be adequate disclosure and transparency on the part of

airlines on the websites, online travel portals and travel agents so that the consumers

maximize the informed choice.

6) Airline to file details of services to be unbundled and fee charges for the same to DGCA in

terms of product description, charges/fee, manner of disclosure to public, terms and

conditions etc.

7) DGCA may not fix fee for unbundled services but shall have the right to intervene and stop

charging if regulatory principles are violated by the airlines.

List of Services

1. Preferential seating

2. Meal/snack/drink charges (except drinking water)

3. Charge for using Airlines’ lounges

4. Check in baggage charges

5. Sports equipment carriage

6. Musical instrument carriage

7. Fee for special declaration of valuable baggage – (allow for higher unit on carrier

liability).

The list will be reviewed after a period of six months. This is based on the recommendations

made by Nathan India’s 2012 report titled “Economic Regulations to Airlines Ticket Pricing in

India”.

39. According to IATA report, global airline sector profit will grow from $4.6 billion in 2009 to

a forecast figure of $7.5 billion for 2013 with Asia Pacific and West Asia – based airlines

dominating the international passenger market and leading the way in terms of improved

operating margins. According to the report, Asia-Pacific will lead world traffic by 2031,

with a 32% share while West Asia will rise to 11% in 2031 from the current figure of 7%.

40. MoCA is considering a proposal to take away the flight commander’s operational control

over the plane’s cabin crew. This is following a spate of complaints about “improper

behavior” by pilots with cabin crew.

41. The Parliamentary Committee on Public Undertakings on 30th

April expressed its

disapproval of the stand taken by the MoCA on route and slot allocations to Air India and

private airlines and has recommended that the Ministry conduct a transparent review of the

entire route and slot allocations in the domestic and international sectors and effect

necessary changes to ensure that Air India is not put at any disadvantage.

42. National Green Tribunal has dismissed a petition challenging various decisions related to the

construction of the KGS Aranmula International Airport (Kerala). This includes industrial

area notification for the project and the no-objection certificate given by the Kerala

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Government. National Green Tribunal on 2nd

April had stayed the construction of the

proposed Rs 2,000 crore Greenfield International Airport at Arunmula in Kerala’s

Pathanamthitta district.

ATF PRICES

1. Jet fuel prices from 1st May will be cut by 5.3%. ATF price at T3 terminal in Delhi will be

cut by about Rs 3, 545.94 per kilolitre to Rs 62,649.95 per kilolitre. In Mumbai, jet fuel will

be cut by about Rs 3,707.22 per kilolitre to Rs 64,624.69 per kilolitre.

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2. AIRPORTS

2.1 Bangalore International Airport Pvt. Ltd.1

1. BIAL has been certified for ISO 50001:2011 Energy Management System for its

commitment towards maintaining ecological balance and minimizing adverse impact on

environment. The adoption of ISO 50001:2011 system enables BIAL to achieve its policy

commitments and take action to improve the energy performance at the airport.

2. Mr. Francis Rajan, VP, ICT was honoured with the CIO Grand Master 2013 Award for his

contribution towards SMART Collaboration IT Framework for the BIA airport. He was

recognized for his efforts in making BIAL the first airport globally to adopt the IATA &

ACI OPEN Industry standard – AIDX (Aviation Information Data Exchange). At the same

forum BIAL received the Certificate of Recognition for Business Intelligence (BI) for the

innovative way User end BI has been captured.

2.2 Cochin International Airport Pvt. Ltd.2

1. CIAL has signed a MoU with Indian Navy on 10th April to set up a Naval Aircraft Enclave

at the airport. The proposed Naval Aircraft Enclave will comprise a hanger for bigger

aircraft of the Navy, administrative office, disbursal centre, apron capable of holding 2

Boeing type aircrafts and a taxi track. The construction will begin shortly at 10 acres of land

owned by the Navy at CIAL. The current landing strip of the Navy is insufficient for new-

generation aircraft such as P-8I long-range maritime reconnaissance aircraft. CIAL and the

Navy already have a long-standing relationship in Airfield Lighting Engineering and

exchange programme in Aircraft Rescue and Fire Fighting and similar operational areas.

The Naval Aircraft Enclave at CIAL will be the second such facility of the Navy attached to

an international airport, after Mumbai.

2.3 Delhi International Airport Pvt. Ltd.3

1. In a move to make access to IGIA easier for differently-abled air travelers, a toll free calling

facility for special assistance has been made available outside the departure building of the

Terminal 3.

2.4 GMR Hyderabad International Airport Pvt. Ltd.4

1. RGIA celebrated the festival of Ugadi from 7th to 16th April 2013 with a slew of innovative

activities. RGIA terminals were decked up with traditional flowers, mango leaves and

Rangoli at various locations and an orchid adorned arch was set up right before the entrance

to the domestic departures. To add to the overall flavor, elements such as a tarot reader and

games were also organized. The Ugadi festival at RGIA was powered by India First –

India’s premier life insurance company. As part of the festivities, India First had set up a

photo booth with a traditional backdrop – where in passengers can take away their free

1 Information provided by BIAL



4 Information provided by GHIAL

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photographs in a free photo frame. Amongst other activities, free chocolate cakes were

distributed by Gandour and Pachadi (Chutney).

2. RGIA has been rated as the No. 1 Airport in India, 5th Best Regional Airport in Asia, and

also as the 8th Best Airport in the 5-10 mppa capacity at SKYTRAX - World Airport

Awards 2013 held at the Passenger Terminal EXPO in Geneva. The World Airport Awards

are based on 12 million passenger surveys completed in a 10-month survey period, covering

over 388 airports. The survey evaluates the total passenger experience across 39 airport

service and product factors, covering arrival at an airport, transit and departure processes to

the boarding gate etc. Travellers from over 160 countries take part in the world’s largest

annual airport passenger satisfaction survey to decide the award winners. The World Airport

Awards are the global benchmark of Airport Excellence and Quality Ranking.

3. RGIA orgainsed an awareness campaign to commemorate Earth Day 2013 from 22nd to

24th April, 2013. The theme of the campaign was “Make Earth a better place”. During the

campaign, passengers were encouraged to take a pledge on either to save electricity, save

water, go green or keep their city clean and make earth a better place in their own little

ways. A tree called ‘The Pledge Tree’ was setup inside the domestic departures and

passengers were invited to put up leaves with pledges on the tree. Special cards were also

given to them with tips on how to accomplish their respective pledges. Many passengers

clicked photographs on the spot, declaring their dedication to the novel cause. A lot of

passengers showed interest in this cause and participated in taking pledges which made

‘Earth Day celebration’ a successful event.

2.5 Mumbai International Airport Pvt. Ltd.1

1. CSIA has been awarded the globally recognised Airport Carbon Accreditation for 2012-13

by ACI for its pioneering Carbon Footprint Management system and processes

implemented. In the Asia Pacific region only eight airports have been awarded with Airport

Carbon Accreditation, only five have made it to the Reduction Level, and GVK-CSIA is one

of them. The GVK-CSIA has now been upgraded from level 1 (MAPPING) to level 2

(REDUCTION). This certification primarily recognizes GVK-CSIA’s efforts as an airport

operator in managing the C02 emissions, as a part of the airport industry’s response to the

challenge of climate change.

2. CSIA is developing a software-based project to ease the ever-rising congestion at the

country’s second busiest airport on a real-time basis. The pilot project, which is likely to be

implemented within a year, has been named Dynamic Departure Slot Manage and Target

Start-up Approval time (TSAT) Generator. The software will reduce passengers discomfort

as check-in and boarding time will be better estimated in keeping with the ground reality at

the airport at that point in time. Likewise, it will help incoming passengers reach their

destinations in time as aircraft will not waste precious time going around before landing at

the airport. This will end up reducing wastage of precious aircraft fuel and therefore,

translate into reduced airfares.


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INTERNATIONAL AIRPORT STATISTICS:

Airport Expansion plans Dubai Capacity of existing airport to be upped from 60

million to 90 million passengers per annum. New

airport Dubai World Central to handle 160 million

passengers by 2028.

Abu Dhabi Increasing capacity from 12.5 million passengers

per annum now to 40 million passengers per

annum by 2018 and 60 million subsequently.

Doha Increasing capacity by 24 million to 50 million

passengers per annum by 2018.

Sharjah Plans to extend airport capacity from 7.5 million

passengers per annum.

Istanbul New airport with capacity to handle 150 million

passengers after completion. 90 million passengers

per annum capacity will be introduced in the first

phase.

Singapore Increasing capacity from 73 million passengers a

year to 85 million passengers by 2017.

Source: Business Standard

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3. AIRLINES1

3.1 Air India (AI)

1. AI will seek atleast Rs 200 core from Boeing Co. to compensate losses following grounding

of its Boeing 787 aircraft.

2. AI will launch services between Dehradun and Lucknow from May 2.

3. AI has launched Summer Holiday Bonanza fares on the Singapore-Chennai-Mumbai route.

The special fare is applicable for commencement and completion of travel between May 1

and May 15, 2013 with a maximum stay at Singapore for 7 days.

4. AI has received Rs 800 crore from the government, the first tranche of the proposed equity

infusion of Rs 5,000 crore announced by the government in Budget 2013-14 after MoCA

officials reviewed the performance of the airline and were satisfied with the feedback. Of the

Rs 800 core, AI would use Rs 500 crore to clear dues to oil companies, the remaining Rs

300 crore would be used to service interest on Rs 7,400 crore non-convertible debentures.

3.2 Kingfisher Airlines (KFA)

1. KFA on 10

th April sought regulatory approvals to relaunch its operations and submitted

plans to DGCA on infusion of funds and revival of its flights. The airline plans to restart

operations with five planes. DGCA did not accept the plan as the airlines was asked to get

no-objection certificate from AAI, Mumbai airport, tax authorities and banks.

3.3 SpiceJet

1. SpiceJet is in talks with a Travel Service in Europe to wet lease three of its Boeing 737

aircraft, along with crew, during the lean summer months.

2. SpiceJet plans to add flights to mainland China and fly to three more destinations in China

this year as it taps business and leisure travellers from both countries.

3.4 Jet Airways

1. Jet Airways on 2nd

April revised its cancellation charges from a flat Rs 1,050 on domestic

flights to penalties of up to Rs 2,000. As per Jet Airways, new cancellation fee structure

ranges from Rs 200 to Rs 2000, upper economy flyers will pay a charge of Rs 1,000 and

premium class tickets will pay the lowest penalty of Rs 250 to Rs 500.

2. Jet Airways on 8th

April forayed into visa services and forged a partnership with Dubai-

based Dnata to offer these to UAE-bound travellers from the country.

3. Jet Airways has signed a code sharing agreement with South African Airways. Under the

arrangement, Jet Airways will have a code share on South African Airways flights between


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Mumbai and Johannesburg and also to Cape Town and Durban. South African Airways will

have a code share on Jet Airways operations between Mumbai and Delhi, Bangalore,

Hyderabad, Chennai and Thiruvananthapuram.

4. Jet Airways had sought expansion of air service capacity between India and Abu Dhabi by

three folds i.e. over 41,000 seats per week over the next 3 years and allowing it to operate

code-share flights with the Gulf carriers to 23 Indian cities by 2016.

5. Private Equity Blackstone has held preliminary talks with Jet Airways to buy a stake in the

carriers frequent flier unit, JetPrivilege.

6. Jet airways on 24th April announced sale of the 24% stake in Jet Airways to Etihad Airways

for $ 379 million (approx Rs 2,058 crore). Jet will sell 27.26 million shares in a preferential

order to Etihad at Rs 754.74 a piece. As part of the deal, Etihad will also invest $220 million

(approx Rs 1,190 crore) in Jet to create and strengthen a wide-ranging partnership between

the two carriers. This will include $ 150 million (approx Rs 810 crore) as majority equity

investments in Jet airway’s frequent flyer program Jet Privilege and $ 70 million (Rs 378

crore) towards three pairs of slots at Heathrow Airports through a sale and lease back

agreement. The deal will give Etihad access to a huge Indian market that has potential to

grow at 7-8% for the next decade. Jet will get capital, expertise and access to Etihad’s global

network and base in Abu Dhabi. Jet airways will now seek approvals from CCI and FIPB. It

will also launch an Offer for Sale by April end to bring down the promoter stake.

Etihad has also extended a low-interest (3%) loan of $ 300 million to Jet Airways which will

help the carrier reduce its borrowing costs and will help save $30 million annually on

interest alone. The airline now pays an average annual rate of 14%. This loan is in addition

to the $600 million for the 24% stake.

Etihad Airways Jet Airways Etihad + Jet Available seat kms (billion) 61.0 43.5 104.5

Revenues ($ billion) 4.8 3.5 8.3

Destinations # 88 77 140*

Fleet Size # 73 109 182

Passengers (million) 10.3 21.6 31.9

Frequent flyers (million) 2.0 2.4 4.4

Employees 14,500 13,135 27,635

* Unique Destination; # As of April 2013

Source: Jet Airways Press Release

3.5 Indigo

1. IndiGo from April 7 will operate a fifth daily flight between Chennai and Mumbai apart

from operating a second daily flight on the Mumbai – Bhubaneshwar – Mumbai and a

second daily flight on the Mumbai – Vadodara – Mumbai sectors.

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STATISTICS: INDIA- UAE AVIATION MARKET

International traffic in and out of India 40 million a year

Traffic to countries to the west of India

(Gulf - 15 million, Europe – 6.5 million, North America –

4 million, Africa and South America – 2.5 million)

28 million

Traffic to countries to the east of India 12 million

At present, approx. 85% of the air traffic in and out of India is carried by foreign airlines such as

Emirates, Qatar Airways, Lufthansa and British Airways. The rest 15% goes to Indian Carriers

(Air India 9%, Jet Airways 6%).

Market Share for International

Traffic to and from India 2011-12

Air India Group 18.3%

Emirates 11.5%

Jet Group 11.4%

Qatar 3.9%

Air Arabia 3.5%

Singapore Airlines 3.2%

Saudi Arabian 3.0%

Lufthansa 2.9%

Oman Air 2.7%

Thai Airways 2.6%

British Airways 2.4%

Source: MoCA

Foreign Airlines have sought per week capacity increase from India (details are furnished

below):

Current Future Qatar 24,292 72,600

Sharjah 18,816 30,616

Dubai 54,200 74,200

Abu Dhabi 13,000 50,000

Turkey 4,000 20,000

Singapore NA 29,000

Source: Business Standard

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Source: Business Today Research

9.84%

12.07% 12.26%

13.40% 14.43% 14.34%

13.66%

12.20%

0.00%

2.00%

4.00%

6.00%

8.00%

10.00%

12.00%

14.00%

16.00%

2008-09 2009-10 2010-11 2011-12

Comparison of market share of Emirates with Air India on the international air

traffic from India Emirates Air India + Express

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4. INTERNATIONAL NEWS1

1. Air Asia on April 2

nd created a stir in the Indian travel industry by opening international

bookings for 2 million seats offering tickets as cheap as Rs 3,300 to South – East Asian

destinations for travel during January 1 and April 30, 2014 even as its joint venture with

Tata Sons seeks regulatory approvals for its proposal foray into India. The offer closed on

April 7. The offer is open to fliers in other South East Asian markets as well.

2. Air Asia is increasing its flight frequency from Tiruchirapalli in Tamil Nadu to Kuala

Lumpur from 11 flights per week to 14 flights per week from May 26th.

3. British Airways has launched its 6th

direct service to Hyderabad from London.

4. The US Federal Aviation Administration gave formal approval on 25th

April for a new

lithium-ion battery system for Boeing Co.’s 787 Dreamliner, ending a three-month ban and

clearing airlines to fly the plane with passengers again. Federal Aviation Administration’s

“airworthiness directive” technically applies to US carriers but it will set the standard that

regulators in Japan, Europe and elsewhere will follow.

5. The US and UAE are close to concluding an agreement whereby US Customs and Border

Protection (CBP) officials will operate a pre-clearance checkpoint at the Abu Dhabi

International Airport. Once the checkpoint becomes functional, flights from Abu Dhabi to

the US will land at domestic terminals, without the need for further immigration and

customs checks. Passengers could leave US airports just like domestic travellers.US has pre-

clearance checkpoints at 9 airports in Canada, 4 in the Caribbean Islands and 2 in Ireland.

The US pre-clearance programme began with the Toronto airport in 1952.


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5. TRAFFIC1

1. The market share of scheduled domestic airlines for the month of March 2013 is:

2. According to IATA Air Passenger Market Analysis March 2013, global air travel markets

continue to perform strongly. In March, revenue passenger kilometers were up 5.9%

compared to a year ago, an improvement on the February growth of 4%.

International Passenger Markets

March international passenger demand rose 6.0% compared to the year-ago period, with

capacity up 3.5%, pushing up load factor 1.8 percentage points to 79.9%. Compared to

February, traffic rose 0.4%. The strongest growth occurred in the emerging markets of Latin

America and the Middle East. Asia-Pacific carriers’ traffic rose 5.4% in March compared

to the same month last year. Strong growth in the Chinese market as well as an improvement

in Asia trade since the 2012 fourth quarter have supported increased demand. Half of the

growth in international traffic since October has been carried by Asia-Pacific carriers.

Capacity rose 3.4% year to year and load factor climbed 1.5 percentage points to 79.0%.

Compared to February, traffic rose 0.8%.

Domestic Passenger Markets

Domestic markets also experienced strong growth, with traffic up 5.7% in March versus a

year ago. However, this masked wide variations among countries, with growth largely

driven by China. Capacity rose 3.5% and load factor was 80.9%, up 1.7 percentage points.

Indian domestic traffic saw a sharp rise in traffic in March, with an increase of 7%

compared to a year ago, the second strongest performance. A reduction in fares by several

airlines serving the Indian domestic market is the likely cause of the demand boost. Capacity

rose 1.9% and load factor rose 3.6 percentage points to 76.0%.

1 ACI, IATA, Press Information Bureau and Newspaper clippings

Jet Airways + Jet Konnect,

23.8%

Spicejet, 20.4%

GoAir, 8.1%

IndiGo, 27.4%

Air India (Dom), 20.3%

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3. According to IATA Air Freight Market Analysis March 2013, global Freight Tonne

Kilometers were down by 2.3% in March compared to March 2012, with only the Middle

East and Africa showing an expansion. Asia-Pacific carriers are the largest players in air

freight (together they comprise 38.5% of the market). Global air freight volumes are now

only 1.5% above the October 2012 low point, down from the 3.5% rise that had been

reached in January.

Asia-Pacific carriers saw cargo traffic fall by 3.3% compared to March 2012. Airlines in the

region have experienced most of the weakness in the global trend, with a 3% drop in

volumes in March compared to January this year. Although regional indicators are still solid,

major trade partners in Europe continue to be hampered by economic weakness and

sovereign debt problems. Capacity also fell, down by 2.8%, compared to a year ago.

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4. According to IATA Premium Traffic Monitor February 2013, the number of passengers

travelling in premium seats on international markets was just 1.2% higher in February

compared to a year ago, down on the January result of 3.3%. Economy class passenger

numbers were up 3.7% in February on a year ago, a small improvement on the 2.9% growth

in January.

5. According to IATA Airlines Financial Monitor February – March 2013, Asia-Pacific

airlines outperformed those in other regions in terms of profitability in the Quarter 4 of

2012, with benchmark airlines registering a rise in net profit of nearly 200%. A total of 23

Asia-Pacific airlines made US$1.73 billion compared with $590 million in the same period

of 2011.

6. According to ACI, Global passenger traffic continues to post modest gains at 1.8% year-

over-year in February 2013 and global airport freight traffic fell 6.3% year-over-year.

7. The Visa on Arrival scheme of the Government for foreign tourists registered a growth of

63% during March, 2013. During the month, a total number of 2,107 Visa on Arrivals were

issued as compared to 1,287 Visa on Arrivals issued during March, 2012. During the period

January to March 2013, a total number of 5,744 Visa on Arrivals were issued as compared

to 3,905 Visa on Arrivals during corresponding period of 2012 registering a positive growth

of 47.1%.

8. Foreign Tourist Arrivals during the Month of March 2013 was 6.40 lakh as compared

to 6.23 lakh during the month of March 2012 and 5.36 lakh in March 2011. There has been a

growth of 2.8% in March 2013 over March 2012 as compared to a growth of

16.3% registered in March 2012 over March 2011. Foreign Tourist Arrivals during the

period January-March 2013 were 20.27 lakh with a growth of 2.3%, as compared to

the Foreign Tourist Arrivals of 19.81 lakh with a growth of 10.9% during January-March

2012 over the corresponding period of 2011.

9. Foreign Exchange Earnings during the month of March 2013 were Rs. 9,491 crore as

compared to Rs.7,843 crore in March 2012 and Rs.5,522 crore in March 2011. The growth

rate in Foreign Exchange Earnings in rupee terms in March 2013 over March 2012 was

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21.0% as compared to 42.0% in March 2012 over March 2011. Foreign Exchange Earnings

from tourism in rupee terms during January-March 2013 were Rs 30,075 crore with a

growth of 20.5%, as compared to the Foreign Exchange Earnings of Rs. 24,968 crore with a

growth of 31.7% during January-March 2012 over the corresponding period of 2011.

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6. AERA APPELLATE TRIBUNAL1

1. IA No. 16/2013 in Appeal No. 02/2013 (Impleadment application) of Mumbai International

Airport Pvt. Ltd. (MIAL) Vs. AERA came up for hearing on 5th

April 2013. On hearing, the

Appellate Tribunal issued notice on the application for impleadment, returnable on 11th

July

2013.

2. Appeal No. 06/2012 (with IA No. 10/2012 for stay) of Federation of Indian Airlines (FIA)

Vs. AERA & Anr. (DIAL) came up for hearing on 9th

April 2013. On hearing, the Appellate

Tribunal listed the matter for 3rd

May 2013.

3. Appeal No. 11/2012 (with IA No. 11 & 21) of Lufthansa German Airlines & Ors. Vs.

AERA & Anr. (DIAL) came up for hearing on 9th

April 2013. On hearing, the Appellate

Tribunal listed the matter for 3rd

May 2013.

4. Appeal No. 10/2012 (with IA No. 14) of Delhi International Airport Pvt. Ltd. (DIAL) Vs.

AERA & Ors. came up for hearing on 9th

April 2013. On hearing, the Appellate Tribunal

listed the matter for 3rd

May 2013.

5. Appeal No. 12/2012 of International Air Transport Association (India) Pvt. Ltd. Vs. AERA

& Anr. (DIAL) came up for hearing on 9th

April 2013. On hearing, the Appellate Tribunal

listed the matter for 3rd

May 2013.

6. Appeal No. 01/2013 (with IA No. 02, 03 & 21/2013) of Business Aircrafts Operators

Association (BAOA) Vs. MIAL & Anr. (AERA) came up for hearing on 11th

April 2013.

On hearing, the Appellate Tribunal listed the matter for 3rd

May 2013.

7. Appeal No. 12/2011 (with IAs No. 05 & 06/2013) of Bangalore International Airport Pvt.

Ltd. (BIAL) Vs. AERA & Anr. came up for hearing on 11th

April 2013. On hearing, the

Appellate Tribunal listed the matter for 3rd

May 2013.

8. Appeal No. 05/2013 (with IA No. 08/2013 for ad-interim ex-parte stay) of Federation of

Indian Airlines (FIA) Vs. AERA & Anr. (MIAL/AAI/MCA) came up for hearing on 18th

April 2013. On hearing, the Appellate Tribunal listed the matter for 11th

July 2013.

9. Appeal No. 11/2013 (with IA No. 22/2013 (for condonation of delay)) of Federation of

Indian Airlines (FIA) Vs. AERA & Anr. (MIAL/AAI/MCA) came up for hearing on 18th

April 2013. On hearing, the Appellate Tribunal issued notice on the application for

condonation of delay and listed the matter for 18th

July 2013.

10. Appeal No. 12/2013 (with IA No. 23/2013 (for condonation of delay)) of Lufthansa German

Airlines & Ors. Vs. AERA & Anr. (MIAL/AAI/MCA) came up for hearing on 18th

April

2013. On hearing, the Appellate Tribunal issued notice on the application for condonation of

delay and listed the matter for 18th

July 2013.

1 AEA Appellate Tribunal – Cause List and Orders

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7. APAO ACTIVITIES

1. Advisor (APAO) attended CII’s National Conference 2013 “India of Tomorrow:

Imperatives of Growth, Security and Governance” on 3th April.

2. APAO on 10th

April submitted to FICCI its views / suggestions relating to review of FDI

cap / FDI policy for Civil Aviation sector inputs after taking inputs from all member

airports.

3. Secretary General met Shri Syed Imran Ahmed, Under Secretary, MoCA on 11th

April to

discuss airport related issues.

4. APAO organised a meeting through video conference of all member airports on 16th April

to discuss and to finalize MoCA Guidelines for Engagement of Ground Handling Agencies

at Airports in India for submitting to MoCA.

5. Secretary General met Ms. Shefali Juneja, Director, MoCA on 16th April and 25th

April to

discuss security related issues.

6. APAO submitted its additional comments to Shri Syed Imran Ahmed, Under Secretary,

MoCA on 22th April on the draft Guidelines for Engagement of Ground Handling Agencies

at Airports in India.

7. APAO submitted a representation to Shri K.N Srivastava, Secretary MoCA, Hon’ble

Minister of State for Civil Aviation Shri. K.C Venugopal and Shri Sitaram Yechury,

Chairman, Parliamentary Standing Committee (Transport, Tourism and Culture) on the

bilateral air service negotiations between India & UAE on 22 April.

8. Secretary General met Shri Alok Sinha, IAS, Joint Secretary, MoCA on 23rd

April to discuss

security related issues.

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8. REVIEW OF SURVEY REPORTS

1. Air Transport Industry Insights THE BAGGAGE REPORT 2013 published by SITA

SITA in association with Air Transport World has published a report on the issue of baggage

handling at airports in the word. This report shows very interesting revelations by surveying all

the airports across Asia, America and Europe. The following are the important highlights of the

report:

1) There is continued improvement in the baggage mishandling rate. The survey shows that

the incidents of mishandling have improved from 8.99% in 2011 to 8.83% in 2012. SITA

is working with IATA, ACI and other industry partners to reduce the mishandling

baggage rate to 4.5%

2) There is 44.5% drop in the number of mishandled bag from 2006-12.

3) In 2012, 2.95 billion enplaned passengers used air transport requiring baggage handling.

4) There is an annual cost saving of US$ 2.1 billion in 2012 in baggage mishandling

compared to previous years.

5) The major cause of delayed bags is the transfer between flights.

6) 53% transfer bags mishandled in 2011 has been improved to 48% in 2012.

7) The survey shows Asia is performing better than other continents in the world with 1.93

mishandled bags per 1,000 passengers.

8) The fact related to 2012 statistics reveal that 26.04 million mishandled bags reported

from 2.95 billion enplaned passengers.

9) A pictograph of trends in mishandled bags both long term and short term 2011-12 as well

as 2007-12 is below:

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10) Mishandled bags per 1,000 passengers across three regions of Asia, North America and

Europe are furnished below. The comparison shows the incidence of mishandling is less

in Asia and more in Europe.

11) The analysis shows 68% of the passengers are interested in self print bag tag and self bag

drop.

12) Self-service check in and baggage drop initiatives can produce large cost savings for

airports and airlines.

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13) An analysis of the data from 2007-12 reveal that there is increase of 4.5% on passenger

travelling and 2.8% increase in total mishandled bags whereas mishandled bags per 1,000

passengers has reduced from 22.16% in 2008 to 1.78% in 2012. Total cost to the industry

is US$2.60 billion. The following graph will illustrate it further.

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2. ‘NAVIGATING THE AIRPORT OF TOMORROW’ published by AMADEUS

AMADEUS in collaboration in with Travel Tech Consulting has published a report titled

‘Navigating the Airport of Tomorrow’ which has captured the airport experience of travelling

passengers. The report shows very important revelations on the experience of passengers on the

various activities at the airport. The following are important findings of the report.

1. Waiting too long to pass through the security is the most difficult experience.

2. Frustrations exist around check-in, security and baggage handling.

3. Lack of information and poor communication between airline, airport and passengers are

the major cause of customer dissatisfaction.

4. Lack of passenger information and integration with airlines can lead to loss of revenue

and reduced productivity.

5. The report is of the view that embracing new technology with greater collaboration

between airline and airport is easily practicable.

6. A new age of passenger self service is being driven by the adoption of smartphones and

tablets.

7. Airports are willing to adopt merchandising strategies for promoting airport shops and

trying to transform the airport in to a model shopping experience.

8. The model technologies Near Field Communication (NFC), RFID will have dramatic

impacts on airport operations.

9. The report also explores steps necessary to bring a common vision of a more automatic

efficient airport experience.

10. The feedback from passengers suggests airlines and airport must implement

comprehensive mobile social media strategies to improve customer satisfaction.

11. Solving service description and ability to distribute workload is the important

improvement required according to survey.

12. Effective communication plays an important role in reducing the passengers stress levels.

13. Understanding where the baggage is located at all times is critical and technology such as

RFID plays an important role in this process.

14. Self service and mobility are the key themes of the airport of tomorrow. Passenger

expects that they are always in connectivity and there should be real time

communication.

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15. The airport revolution is actually an evolution continuing today’s efforts to increase self

service capability. The following figure will illustrate it further.

Forecasting the Airport of tomorrow – Global Perspective

Source: Travel Tech Consulting, Inc.

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16. The airport should adopt integrated IT solution.

17. The report shows that 32% of the airports have already implemented integrated passenger

data and also 80% of baggage is on RFID technology. The following table will illustrate

it further.

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Association of Private Airport Operators (APAO), 710, 7th Floor, Surya Kiran Building, 19 Kasturba Gandhi Marg,

New Delhi, India.

Ph: +91-11-41510916, Fax: +91-11-23329153

Web: www.apaoindia.com, e-mail: [email protected]

Disclaimer: The information contained in this newsletter has been collected from news/articles

appeared in various newspapers and other publications and also collected from respective airport

operators. APAO makes no warranties as to the accuracy or authenticity or completeness of the

information.

http://www.apaoindia.com/

mailto:[email protected]

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