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March 2015 Monthly Performance Pack Mimmi Andersson, BBC iPlayer BBC Communications 07725641207 | [email protected]

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Page 1: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

March 2015

Monthly Performance Pack

Mimmi Andersson, BBC iPlayer

BBC Communications

07725641207 | [email protected]

Page 2: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

Monthly summary – March 2015

Slide 2

• There were 278m requests to BBC iPlayer in March, with a daily average of 9m requests. (Note: measurement issues

in March meant we were unable to capture a large volume of TV requests, and radio requests have changed as a result of updates to radio streaming services. More details are on slide 4.)

• Weekly requests peaked in the first week of the month, driven by Top Gear and The Voice battle round episode

• Top Gear performed well, with the top 2 episodes delivering over 3.6 million requests in total. The remake of the BBC drama Poldark was on our screens in March, and the first episode earned 1.2m requests.

• Comic Relief 2015 took place in March, with over 1m requests for the second episode of the Comic Relief Bake Off. BBC iPlayer’s online exclusive Little Britain sketch where Lou (David Walliams) met Stephen Hawking also earned 500k requests

• The News Quiz continued to prove popular in March, followed closely by Zane Lowe’s Radio 1 show, with listeners tuning in online for Zane’s final show.

Consistent with previous months:

• The profile of BBC iPlayer users has evened out over time in terms of male/female ratio, but remains strongly under-55 in terms of age, which is younger than the typical TV viewer or radio listener’s profile (although more in line with

home broadband users).

• BBC iPlayer is used for TV at roughly the same time of day as linear TV viewing, although there is proportionally more daytime and late-peak use. For radio, BBC iPlayer is used far more in daytime than traditional radio listening, which peaks at breakfast-time.

Page 3: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

Index

Slide 3

Page Content

4-8 Monthly BBC iPlayer requests by media type and device type

9 Notes about the data in this report

10 Weekly request latest 6 months

11 Top TV programmes

12 Top radio programmes

13 TV and radio requests - live vs catch-up

14 Use of BBC iPlayer for TV by time of day

15 Use of BBC iPlayer for radio by time of day

16 Profile of BBC iPlayer users

17 Glossary

Page 4: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

16

18

27

24

25

25

26

25

26

26

29

28

32

30

33

30

33

31

27

28

28

31

32

32

35

32

38

33

37

36

37

40

40

44

46

44

46

46

48

45

49

42

45

46

50

49

40

42 61

68

72

74

76

69

77

74

69

63

68

69

74

67

72

64

71

70

66

64

75

80

80

78

79

57

57 45

50 52

52

55

51

62

59

61

71

78

86

88

87

84

93

97

86

87

91

86 108

109

114

127

117

122

108

122

120

117

115

113 134

139

143

145

146

142

140

138

125

130

151

150

165

167

174

212

194

200

183

181

170

164

159

176

200

198

202 2

42

234

248

204

202

190

165

179

184

237

255

256

264

242

221

62

69 78

76

81

76 87

85

87 97 107

114

120

116

118

123

130

117

114

119

114

139

141

145 162

148

160

141 159

157

153

155

153 1

78

185

187

191

192

190

185

187

167

175 1

96

199

213

207

217

272

262

272

257

257

239

242

234

245 263

266

271

315

301

320

268

273

260

231

243 259

318 334

333

343

299

278*

Ja

n 0

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ar

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Ju

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n 1

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n-1

5Fe

bM

ar

Requests for TV programmes

Requests for radio programmes

Total monthly BBC iPlayer requests across all platforms, since 2009

There were 278 million requests to BBC iPlayer in March 2015. Radio requests remained consistent with last month after the changes made to radio streaming services (find out more on the BBC Internet blog).

We are missing a large volume of requests from TV programmes in March, but since we cannot accurately assess by

device or date, we are not including this estimate in bar charts in this report.

Slide 4

Mill

ion

s o

f re

qu

est

s p

er m

on

th

SO

ME

DA

TA

MIS

SIN

G*

* Please refer to slide 9 for guide notes

*

Page 5: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

0.6

0

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0.9

0

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0.8

0

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0.8

0

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0.9

0

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1.0

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1.0

1

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0.9

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1.0

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2.0

2

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2.3

2

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2.4

2

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2.5

2

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2.3

2

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2.3

2

.2

2.4

2

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2.3

2

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2.3

2

.3

2.1

2

.1

2.5

2

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2.7

2

.5

2.5

2

.0

1.8

1.6

1

.8

1.7

1

.7

1.8

1

.7

2.0

1

.9

2.0

2

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2.6

2

.8

2.9

3

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2.7

3

.1

3.1

2

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2.8

2

.9

2.9

3.5

3

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3.7

4

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4.2

3

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3.6

3

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4.0

3

.8

3.7

3

.8 4.3

4

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4.6

4

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4

.6

4.7

4

.5

4.2

4

.2 4.9

5

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5.3

5

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5.6

6

.8 6

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6.4

6

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5.8

5

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5.3

5

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5.9

6

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6.6

6

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7.8

8

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8.0

6

.8

6.5

6

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5.3

5

.8 6

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7.7

8.5

8

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8.5

8

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7.1

2.1

2

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2.5

2

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2.6

2

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2.8

2

.7

2.9

3

.3 3.6

3

.7

3.9

4

.2

3.8

4

.1

4.2

3

.9

3.7

3

.8

3.8

4.5

4

.7

4.7

5.2

5

.3

5.2

4

.7 5.1

5

.2

4.9

5

.0

5.1

5.8

6.2

6

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6.2

6.8

6

.1

6.2

6

.0

5.6

5

.7 6

.3

6.6

6

.9

6.9

7

.0

8.8

9.3

8

.8

8.6

8

.3

8.0

7

.8

7.5

8.2

8

.5 8.9

8

.7

10.2

10.7

1

0.3

8

.9

8.8

8

.7

7.5

7.8

8

.6

10.2

11.1

1

0.7

1

1.1

1

0.7

9

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Ja

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Ja

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5Fe

bM

ar

Daily TV requests Daily radio requests

Average daily BBC iPlayer online requests

Slide 5

Mill

ion

s o

f re

qu

est

s p

er

da

y (

av

era

ge

mo

nth

ly)

There was an average of 9.0m daily requests to iPlayer in March. TV daily requests were at to 7.1 following a record last month.

Measurement

correction

SO

ME

DA

TA

MIS

SIN

G

* Please refer to slide 9 for guide notes

Page 6: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

59 51 49 50 43 45 49 62 67 75 80 75 69

77 68 65 58

51 57 61 72 74

79 83 77 66

105

82 90 86

77 72 71

96 101

97 99

90 93

11

9 9 8

6 8 10

11 10 10

9

6 5

39

30 34 31

25 32 36

41 46 37

40

30 24

8

7 7 6

6 7

7

8 6 5

4

3 6

22 23

25

28 29 30

28

16 14

320

268 273 260

231 243

259

318 334 333*

343

299*

278*

Ma

r

Ap

r

Ma

y

Jun

Jul

Au

g

Se

p

Oc

t

No

v

De

c

Jan

-15

Fe

b

Ma

r

Unknown

Internet TV /

connected devices

TV platform

operators

Games consoles

Computers

Tablets

Mobile devices

TOTAL

Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku and blu-ray DVD players. TV platform operators include Virgin Media, Sky, YouView and BT Vision. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox. Unknown devices are mostly due to online radio services such as the TuneIn radio app, which we are currently unable to classify accurately by device.

18% 19% 18% 19% 19% 19% 19% 19% 20% 23% 23% 25% 25%

24% 25% 24% 22% 22% 23% 24% 23% 22%

24% 24% 26% 24%

33% 31% 33% 33% 33% 30% 28% 30% 30% 29% 29%

30% 34%

4% 3% 3% 3% 3% 3% 4% 3% 3%

3% 3% 2% 2% 12% 11% 13% 12% 11% 13% 14% 13% 14% 11% 12%

10% 9% 3% 3% 3% 2% 2% 3% 3% 2% 2% 2% 1%

1% 2% 6% 7% 7% 8% 10% 9% 10% 9% 9% 9% 8% 5% 5%

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

TV and radio: Requests for programmes by device type

Requests from computers increased month on month, with 93m requests compared to 90m in February.

Slide 6

% of requests Number of requests (millions)

49%

13%

SOME

DATA

MISSING*

* Please refer to slide 9 for guide notes

---- SOME DATA MISSING * ----

Page 7: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku. TV platform operators include Virgin Media, Sky, YouView and BT Vision. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox.

TV only: Requests for programmes across BBC iPlayer by device type

TV requests were at 221m this month, down -9% on February. There were 68m requests from computers this month, the highest level since March 2014.

Slide 7

44 36 34 36 31 34 38 47 50 56 59 55 46

71 61 59 52

46 52

56

66 67

71 76 70

59

72

58 58 54

46 40 31

55 64

65 66

65

68

11

9 9

8

6 8 10

11

10 10

9 6

5

39

30 34 30

25 31 36

41

46 37

40

30

24

8

7 7

6

6 7 7

7

6 5 4

3

6

248

204 202 190

165

179 184

237

255 256* 264

242*

221*

Ma

r

Ap

r

Ma

y

Jun

Jul

Au

g

Se

p

Oc

t

No

v

De

c

Jan

-15

Feb

Ma

r

Unknown

Internet TV /

connected devices

TV platform operators

Games consoles

Computers

Tablets

Mobile devices

TOTAL

18% 18% 17% 19% 19% 19% 21% 20% 20% 22% 22% 23% 21%

29% 30% 29% 27% 28% 29% 30% 28% 26% 28% 29% 29%

27%

29% 28% 29% 28% 28% 22% 17% 23% 25% 25% 25% 27%

31%

5% 5% 4% 4% 4% 5%

5% 5% 4%

4% 3% 3% 2%

16% 15% 17% 16% 15% 18% 20% 17% 18% 15% 15% 12% 11%

3% 3% 3% 3% 3% 4% 4% 3% 2% 2% 1% 1% 3%

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

% of requests

Number of requests (millions)

47%

16%

SOME

DATA

MISSING*

SOME DATA MISSING*

* Please refer to slide 9 for guide notes

Page 8: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

14 15 15 14 12 11 1115 18 20 21 20 23

6 7 6 65 5 6

67

7 7 78

3224

32 3231 32

40

4137 32

33

2526

19

18

18 1817 16

17

18 1818

17

4 0

72

64

71 70

6664

75

80 8078 79

57* 57*

Ma

r

Ap

r

Ma

y

Jun

Jul

Aug

Sep

Oc

t

No

v

De

c

Jan-1

5

Feb

Ma

r

Unknown

Internet TV /connected devices

TV platform operators

Games consoles

Computers

Tablets

Mobile devices

TOTAL

Radio only: Requests for programmes across BBC iPlayer by device type

Slide 8

There were 57m radio requests in March, stable on last month when changes were made to radio streaming.

Find out more here: http://www.bbc.co.uk/blogs/internet/entries/977a1954-658f-4fb2-a23c-71680c49882f

Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku and blu-ray DVD players. TV platform operators include Virgin Media, Sky, YouView. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox. Unknown devices are mostly due to online radio services such as the TuneIn radio app, which we are currently unable to classify accurately by device.

% of requests Number of requests (millions)

20% 23% 21% 20% 18% 17% 15% 18% 22% 25% 27% 36%

40% 8%

10% 9% 8%

8% 9% 7%

7% 9%

10% 9%

12% 14%

45% 38% 45% 46% 48% 49% 54% 51% 46% 41% 42%

44%

45%

26% 28% 25% 25% 26% 25% 23% 23% 23% 23% 22%

7% 1%

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

SOME

DATA

MISSING*

* Please refer to slide 9 for guide notes

Page 9: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

Notes for figures in this report

Slide 9

Some TV request data was not captured in March 2015. We estimate around 10m requests are missing from TV platforms in March.

Some changes were made to radio streaming services in February – which has affected radio figures for February and March. Find out more on

the BBC Internet blog.

Some TV request data is also missing for 2014 - about 3.5m requests in August and 11.5m requests in September from computer devices, and

about 6m requests are missing in November, across all device types. We are not including these estimates in the graphs in this report.

The remainder of this report excludes data from Virgin Media cable and Sky. Virgin Media cable is not included as the data arrives later than

BBC internal AV stats and Sky is treated separately as it is not currently consolidated within BBC iStats AV systems.

These notes apply to all the data in this pack and should be included as footnotes when quoting any of these figures. A glossary is on page 17.

• This data is collected via a BBC internal data warehouse (BBC iStats). The methodology adheres to industry standard guidelines as defined

by JICWEBs and ABCe, with the exception that the BBC data is based on a 25% sample of users and not 100%. The BBC are working

towards 100% sample over the coming months.

• Note on the top 20 lists for TV and radio episodes: these show the most-requested individual episodes for the month, for interest, but only

represent a fraction of all the episodes available on iPlayer. They are indicative only, since they do not represent total request numbers per

series.

• In 2009 the BBC refined its methodology for measuring AV requests, so figures for 2007/8 are not comparable. There may be further

changes in the data in future releases as we continue to refine the methodology.

• Unless specified otherwise, figures include requests for both on-demand catch-up (streams and downloads), or views of live simulcasts. We

cannot report download playback due to data privacy restrictions. All data is for the UK only and excludes listening outside the UK

• This data includes requests via BBC iPlayer on any BBC website – whether on a programme, channel or station page, via the pop-out

console, or on the BBC iPlayer website itself.

• This report does not include requests for web-only content (such as online news or sport coverage) – only requests for full-length

programmes which have been transmitted on a TV channel or radio station.

• BBC iPlayer stats measurement was under-representing radio data up to mid-January 2013, when a problem was corrected, and radio

requests from week 12 2014 to week 17 2014 were undercounted.

• Please quote the source of these figures as “BBC iStats”.

Page 10: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

43 46 48 50 53 53 50 51 44

51 52 52 55 58

55 53 53 53 52 50

62 55

50 41

37

47

18 18

19 19

18 18 19 19

17

19 18 18 15 11 18 20 20 20 17

13

12

13 13

13 13

13

61 64

66 69

71 71 69 70

61

70 70 70 70 69 72 72 73 72

69

63

75

68 63

54 50

60

29 S

ep

06 O

ct

13 O

ct

20 O

ct

27 O

ct

03 N

ov

10 N

ov

17 N

ov

24 N

ov

01 D

ec

08 D

ec

15 D

ec

22 D

ec

29 D

ec

05 J

an

12 J

an

19 J

an

26 J

an

02 F

eb

09 F

eb

16 F

eb

23 F

eb

02 M

ar

09 M

ar

16 M

ar

23 M

arW

ee

kly

Re

qu

est

s (m

illio

ns)

TV Requests Radio Requests

Weekly BBC iPlayer online requests – latest 6 months (excluding Virgin Media cable and Sky)

Slide 10

There was a weekly average of 57m requests to iPlayer. Weekly requests peaked in the first week of the month, driven by Top Gear and The Voice battle round.

Some data is missing from this time-period *

SOME

DATA

MISSING*

* Please refer to slide 9 for guide notes

SOME

DATA

MISSING*

Page 11: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

BBC iPlayer - top 20 TV episodes, March 2015 (excluding Virgin Media cable and Sky)

Slide 11

Top Gear Series 22 Episode 6 2,171,000

Top Gear Series 22 Episode 7 1,482,000

The Voice UK Series 4 Battles 1 Episode 8 1,224,000

Poldark Episode 1 1,192,000

The Voice UK Series 4 Battles 2 Episode 9 1,142,000

EastEnders 12/03/15 1,121,000

EastEnders 06/03/2015 1,071,000

EastEnders 03/03/15 1,057,000

The Great Comic Relief Bake Off Series 2 Episode 4 1,049,000

Louis Theroux By Reason of Insanity: Part 1 1,044,000

EastEnders 27/03/2015 984,000

Poldark Episode 3 980,000

EastEnders 05/03/15 971,000

EastEnders 02/03/15 969,000

EastEnders 26/03/2015 932,000

Waterloo Road Series 10 Episode 19 930,000

Poldark Episode 2 911,000

EastEnders 24/03/15 883,000

The Voice UK Series 4 Live Semi-Final Episode 14 875,000

Waterloo Road Series 10 Episode 20 855,000

Top Gear Series 22 Episode 6 2,171,000

The Voice UK Series 4 Battles 1 Episode 8 1,224,000

Poldark Episode 1 1,192,000

EastEnders 12/03/15 1,121,000

The Great Comic Relief Bake Off Series 2 Episode 4 1,049,000

Louis Theroux By Reason of Insanity: Part 1 1,044,000

Waterloo Road Series 10 Episode 19 930,000

Ordinary Lies Episode 1 849,000

Banished Episode 1 842,000

The Dumping Ground Series 3 Episode 10 826,000

The FA Cup 2014/15 Man United v Arsenal 812,000

Call the Midwife Series 4 Episode 7 710,000

Twin Sisters: A World Apart 03/03/15 703,000

The Billion Dollar Chicken Shop Episode 1 637,000

The Casual Vacancy Episode 3 597,000

Comic Relief 2015 Face the Funny - Part 1 13/03/2015 573,000

MasterChef Series 11 Episode 1 570,000

The Musketeers Series 2 Episode 8 557,000

Formula 1 2015 The Malaysian Grand Prix 29/03/2015 553,000

The Graham Norton Show Series 16 Episode 21 550,000

BBC iPlayer Top 20 TV episodes – All

Total requests per ep. BBC iPlayer Top 20 TV episodes –

most requested episode per series Total requests per ep.

Please refer to slide 9 for guide notes

Top Gear performed well, with the top 2 episodes delivering over 3.6 million requests in total. The remake of the BBC drama Poldark came back to our screens in March, and the first episode earned 1.2m requests.

Comic Relief 2015 took place in March, with over 1m requests for the second episode of the Comic Relief Bake Off. BBC iPlayer’s online exclusive Little Britain sketch where Lou (David Walliams) met Stephen Hawking also earned 500k requests.

Page 12: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

BBC iPlayer - top 20 radio episodes, March 2015

Slide 12

The News Quiz Series 86 Episode 3 140,000

The News Quiz Series 86 Episode 4 137,000

The News Quiz Series 86 Episode 5 131,000

The News Quiz Series 86 Episode 6 118,000

Zane Lowe Zane's final show! 05/03/2015 100,000

The Radio 1 Breakfast Show 27/03/15 97,000

The Radio 1 Breakfast Show 13/03/2015 95,000

The Radio 1 Breakfast Show 06/03/15 94,000

The Radio 1 Breakfast Show 20/03/15 93,000

The Chris Evans Breakfast Show 20/03/2015 93,000

The Chris Evans Breakfast Show 13/03/2015 92,000

The Chris Evans Breakfast Show 27/03/2015 92,000

The Radio 1 Breakfast Show 31/03/15 92,000

The Archers 03/03/15 91,000

The Radio 1 Breakfast Show 26/03/15 89,000

TMS Cricket World Cup 2015 England v Bangladesh 89,000

The Radio 1 Breakfast Show 05/03/15 88,000

The Radio 1 Breakfast Show 03/03/15 88,000

The Radio 1 Breakfast Show 11/03/15 88,000

The Archers 02/03/15 88,000

The News Quiz Series 86 Episode 3 140,000

Zane Lowe 05/03/2015 100,000

The Radio 1 Breakfast Show 27/03/15 97,000

The Chris Evans Breakfast Show 20/03/2015 93,000

The Archers 03/03/15 91,000

TMS Cricket World Cup 2015 England v Bangladesh 89,000

Just a Minute Series 71 Episode 4 82,000

Ken Bruce 13/03/2015 73,000

Fearne Cotton 04/03/2015 70,000

5 live Sport 04/03/15 69,000

Scott Mills 19/03/15 69,000

5LS Champions League - Chelsea v Paris Saint-Germain 68,000

Jeremy Vine 26/03/15 67,000

Steve Wright in the Afternoon 12/03/2015 66,000

Van der Valk - King of the Rainy Country 09/12/12 65,000

Annie Mac 06/03/2015 62,000

Annie Mac's Friday Night 13/03/2015 55,000

The Archers Omnibus 08/03/15 52,000

Wimsey The Unpleasantness at the Bellona Club Ep 6 51,000

John Finnemore's Souvenir Programme Series 2 Ep 1 51,000

BBC iPlayer Top 20 Radio episodes – All

Total requests per ep. BBC iPlayer Top 20 Radio episodes –

most requested episode per series Total requests per ep.

The News Quiz continued to prove popular in March, followed closely by Zane Lowe’s Radio 1 show, with listeners tuning in online for Zane’s final show.

Please refer to slide 9 for guide notes

Page 13: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

TV and radio requests: live vs catch-up online requests

Slide 13

This data excludes Virgin Media cable and Sky data for BBC iPlayer (see page 9 for more details).

The proportion of live requests to TV remained stable at10% in March, For radio, live requests were at 73%.

% requests for TV programmes % requests for radio programmes

89

89

88

86

85

91

91

91

91

90

90

11

11

12

14

15

9

9

9

9

10

10

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

On-demand Simulcast

21

23

20

18

19

21

18

17

18

19

20

25

27

79

77

80

82

81

79

82

83

82

81

80

75

73

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

On-demand Simulcast

Please refer to slide 9 for guide notes

DA

TA U

NA

VA

ILA

BLE

DA

TA U

NA

VA

ILA

BLE

Page 14: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

BBC iPlayer – use for TV online by time of day, March 2015

Slide 14

The scale for each line on this graph is different – traditional TV viewing is far higher than BBC iPlayer use. However it shows the relative usage pattern by time of day – with BBC iPlayer use (for TV) being closer to the pattern of TV viewing, than of internet use, with proportionally more viewing in daytime and late peak

06:0

0

07:0

0

08:0

0

09:0

0

10:0

0

11:0

0

12:0

0

13:0

0

14:0

0

15:0

0

16:0

0

17:0

0

18:0

0

19:0

0

20:0

0

21:0

0

22:0

0

23:0

0

00:0

0

01:0

0

02:0

0

03:0

0

04:0

0

05:0

0

TV viewers

BBC iPlayer TV requests

Internet users (any website)

TV peak – 25.4 million

BBC iPlayer peak –585,000

Internet peak – 28.4 million

No

te: e

ac

h li

ne

ha

s a

ve

ry d

iffe

ren

t sc

ale

(s

ee

pe

aks)

Sources – TV from BARB March 2015, internet from Nielsen March 2012, BBC iPlayer from BBC iStats March 2015- see footnotes on final page for more detail

Please refer to slide 9 for guide notes

Page 15: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

BBC iPlayer – use for radio online by time of day, March 2015

Slide 15 Please refer to slide 9 for guide notes

The scale for each line on this graph is different – traditional radio listening is far higher than BBC iPlayer use. However it shows the relative usage pattern by time of day – with BBC iPlayer use (for radio) being in-between the pattern of radio listening and internet use, with proportionally more listening in daytime and evening compared with the traditional linear breakfast peak.

06

:00

07

:00

08

:00

09

:00

10

:00

11

:00

12

:00

13

:00

14

:00

15

:00

16

:00

17

:00

18

:00

19

:00

20

:00

21

:00

22

:00

23

:00

00

:00

01

:00

02

:00

03

:00

04

:00

05

:00

Radio listeners

BBC iPlayer requests

for radio

Internet users (any

website)

Sources – radio from RAJAR Q4 2014, internet from Nielsen March 2012,

BBC iPlayer from BBC iStats March 2015 - see footnotes on final page for more detail

Radio peak – 13.7 million

BBC iPlayer peak – 138,000 Internet peak –

28.4 million

No

te: e

ac

h li

ne

ha

s a

ve

ry

diffe

ren

t sc

ale

(se

e p

ea

ks)

Page 16: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

BBC iPlayer use by demographic

Please refer to slide 9 for guide notes

The profile of users of BBC iPlayer is measured on a monthly survey of 700+ UK adults. There is an equal balance between men and women, and the age profile has remained consistent across the end of 2014 and into 2015.

38

39

40

42

43

43

43

42

43

42

44

41

41

38

40

39

39

38

39

38

37

37

37

38

37

37

38

38

40

41

44

41

40

40

42

43

3

7

40

38

40

4

0

41

4

0

40

41

39

3

9

38

40

39

40

39

39

4

0

38

39

22

20

16

17

17

17

16

15

19

1

8

18

19

19

21

20

22

20

23

2

2

24

22

24

22

2

4

24

23

24

23

Q1

08

Q3 Q1

09

Q3 Q1

10

Q3 Q1

11

Q3 Q1

12

Q3 Q1

13

Q3

13

Q1

14

Q3

14

55+

35-54

16-34

50 49 49 49

50 51 51 51

Users of BBC

iPlayer

Home

broadband

users

All TV viewers All radio

listeners

Women

Men

38 34 31 31

39 36

34 34

23 30 35 35

Users of BBC

iPlayer

Home

broadband

users

All TV viewers All radio

listeners

55+

35-54

16-34

User profiles - TV from BARB (Q4 14), radio from RAJAR (Q4 14), broadband from BARB (Q414)

70

63

59

59

57

56

58

57

57

57

57

55

53

51

53

51

52

50

52

52

51

50

50

53

51

52

50

50

31

37

4

1

41

43

44

42

43

43

43

43

45

4

7

49

47

49

48

50

48

48

49

50

50

4

7

49

4

8

50

5

0

Q1

08

Q3 Q1

09

Q3 Q1

10

Q3 Q1

11

Q3 Q1

12

Q3 Q1

13

Q3

13

Q1

14

Q3

14

Women

Men

Page 17: Monthly Performance Pack March 2015 - BBCdownloads.bbc.co.uk/.../iplayer-performance-mar15.pdf · Monthly summary – March 2015 Slide 2 • There were 278m requests to BBC iPlayer

Glossary

Slide 17

• Stream – click to play instantly

• Download – save to your device to play later. We cannot report on playback of downloads due to technical and data

privacy restrictions

• Users – a count of browsers accessing the online BBC iPlayer service. So, please note: if someone has a different device at

work and at home, they are counted twice. If a family watches on one device together, only one browser is counted. This is

the industry-standard way of counting “users” or “visitors” to websites

• Requests – the number of successful requests to stream or download a programme. We only count successful requests, where

a stream or a download actually starts, rather than “clicks” which can be repeated if the user does not see an immediate

reaction on the website

• Catch-up / on-demand – programmes requested after they have gone out on traditional TV/radio stations and are available

on BBC iPlayer

• Live / simulcast – streaming of live TV channels / radio stations on the website, at exactly the same time as broadcast on

traditional TV / radio stations

Extra footnotes for slides 15-16 showing data for time of day • TV data – BARB average audience, live overnights, by hour, all individuals aged 4+, Total TV

• Radio data - RAJAR average audience, by hour, all adults 16+, all radio stations

• BBC iPlayer - average requests, by hour, all programmes, stream & downloading, live and on-demand, UK only

• Nielsen – user numbers, aged 2+ based on internet population estimate of 38 million individuals