more drive for results from more people in the organisation
TRANSCRIPT
A new approach to improve impact and speed of organisations
Our objective
Help organizations learn to cope more effectively with the speed and complexity of the market environments they operate in …
… by enabling a stronger, goal and action based response with more people involved,
… through stimulating a stronger appetite for execution and results,
which drives more autonomy and co-operation, away from constraints that inhibit action
(constraints such as: complexity inside, distraction from goals, bottlenecks at the top…)
-2-© 2015 Pactify Software. All rights reserved.
Essentially because this own appetite for execution and results, is the only motivation
that allows both
highest possible performance AND personal satisfaction,
a combination that is not achievable by “carrot and stick”
© 2015 Pactify Software. All rights reserved.
The overall logic of our approach
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Trigger more autonomy and co-operation from within the group (as these behaviors generate more action, because it means going “beyond” what structures –rules, roles, incentives,… - can generate)
Shift the “appetite for execution and results” down in the group (appetite for results is the real driver for autonomy and co-operation)
Let organisations develop more effective responses to the growing complexity outside (opportunities/ challenges)
Mobilise and steer a stronger flow of goal-based action in a larger group (to generate the response)
How ?
How ?
How ?
Shifting the “appetite for results” down: how not to do it ?
-4-© 2015 Pactify Software. All rights reserved.
The appetite for results
How NOT to do it?• Top-down orders• More structures, boxes, KPIs, incentives, …• Fully worked out plans, “only” to execute• Over-thinking it• Trying to get aligned in 1 go, instead of gradually
Otherwise …• You create complexity inside• Results don’t stick, (predictable) escalations
occur after a while• You miss the opportunity to tap into more energy
and intelligence when problems become complex
?
The appetite is (almost)
always here, but how to get
it down ?
?Co-operation?Co-operation?
Au
ton
om
y?
Co-operation? Co-operation?
© 2015 Pactify Software. All rights reserved.
There are 3 drivers that give more appetite for results, and really change behavior towards more autonomy and co-operation
-5-
Drivers for positive behavior change
How we tap into the driver?
Going for goals that you find (minimally)
meaningful
Experience making progress towards goal,
together
Being in control of how you want to achieve goals (not
being told how)
And a little bit of carrot and stick
• A specific moderation process (“Coupling”) to …‒ Shape idea’s into
projects together (not: drop plans on a desk “for execution”)
‒ Trigger appetite and curiosity to really get involved in the shaping of the target solution
• A simple web platform and specific moderation approach to …‒ Make all individual
contributions to the result transparent
‒ Provide immediate goal based feedback, from within the action
‒ Facilitate making explicit engagements to help each other progress
• A simple web platform and specific moderation approach to …‒ Flip the direction of
communication: the teams tell the sponsor, not vice versa, how they want to achieve goal
‒ Allow focus only on goals and actions (away from distractions not to act)
‒ Make mutual engagements for action in the team transparent and specific
1 2 3
The essence of our approach to get more drive to get more things done (in the right direction)
The goal setting
-6-© 2015 Pactify Software. All rights reserved.
The execution
Leadership
Teams
Telling how to plan, adjust and do it
The actual doing
Ask teams how to plan and do it (guiding if needed)
Experience making progress towards goal, together
Being in control of how you want to achieve goals
(not being told how)
Trying to solve problems/ identify opportunities together, will get autonomy accepted more effectively
Telling it yourself, not being told, give you control, keeps you alerts& active at all times
When autonomy is accepted, there us more “doing” and more co-operation. When using transparency and feedback, focus can be sustained and teams experience their progress more strongly, which fuels drive even more
Common approaches Our approach
Asking is more powerful: puts the group at work not the leader
How more appetite is created in the group
Communicating vessels
(unfortunately)
Cannot be only an intention, needs to get embedded in everyday work
(even every next 5 minutes), so requires a specific (learning) approach
Going for goals that you find (minimally) meaningful
1
2
3
Distracting“Organisation”layer: structures,
incentives (carrot & stick), rules, roles, …
We apply all principles through a transparently growing network of people, goals& actions (I/II)
-7-© 2015 Pactify Software. All rights reserved.
“Network” layer: goals and actions only (Pactify)
Milesto
nes & actio
ns
Pro
ject
1
Project 3
Project 2Driving ! • A web platform to anchor all principles for behavior change more effectively
• The network takes people away from constraints (distractions, excuses, …) in the organisation that prevent goal based action
We apply all principles through a transparently growing network of people, goals& actions (II/II)
-8-© 2015 Pactify Software. All rights reserved.
Milestones
Actions
The transformation network
GrowthOrganisational effectiveness Operational
excellence
12 3 4
CONCRETE PROJECTS
(Focus on execution drive
through autonomy &
co-operation)
“COUPLING”From objectives/ mandates/ idea’s
… to accepted projects
Im
De
Ju
De
Ju
ImIm
De
Do
DoDo
Ju
NETWORK NODES &
OBJECTIVES (Structured
direction setting)
TODAY
PROGRESS
PLAN
…5Strategy definition
• Simple platform so everyone is on• Specific ideation & coupling process
‒ Transferring autonomy when shaping ideas into projects together
• All team members communicate them-selves, not done for them
• Sustained focus on goals and actions only• Full transparency (on contributions, …)• Techniques to achieve “flow” in execution
Key principles to set-up and grow:
Where the 3 drivers of behavior change work in the network
-9-© 2015 Pactify Software. All rights reserved.
Milestones
Actions
The transformation network
Org. effectiveness
Strategy definition
Growth Operational excellence
1 2 3 4
I³ team
Im
De
Ju
De
Ju
Im Im
De
Do
Do
Do
Ju
TODAY
PROGRESS
PLAN
Going for goals that you find (minimally)
meaningful
1
Being in control of how you want to
achieve goals (not being told how)Experience making
progress towards goal, together
3
“COUPLING”From objectives/ mandates/ idea’s
… to accepted projects
NETWORK NODES &
OBJECTIVES (Structured
direction setting)
CONCRETE PROJECTS
(Focus on execution
drive through autonomy &
co-operation)
2
…5
© 2015 Pactify Software. All rights reserved.
How do we concretely bring the appetite for results down into the group
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On board the group Trigger the appetiteSustain focus on goals and actions
Let teams experience their
progress
• Everyone (50-60+ per program) on a simple platform
• All equal in contributing to co-operation
• 1 simple language of goals and actions
• Web based, real time
• Present agenda/ problems in the group
• Transfer autonomy by going trough problem solving together
• Avoid distraction (separate focused platform)
• Always a clear, next milestone in team
• Avoid being stuck: balance difficulty with skill in team
• Timely pace milestones• Make all contributions to
result transparent• Feedback from group’s
own direct input as
• Let the group communicate autonomously on plan and progress (give them first shoot before “ordering how”)
Sustained drive for execution and results in a large group
More autonomy and co-operation
Stronger flow of goal-based action in the group, to respond more effectively to challenges
1 2 3 4
Initial screens: navigation from program to sub-programs and their sponsor and description
-11-© 2015 Pactify Software. All rights reserved.
Subprogram overview: what are projects, what is last achievement, what is next milestone and recommendation of team ?
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Milestone heat map, per project
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The project section: objective, summary, plan and progress, budget& impact, attachments, gamification and flow
-14-© 2015 Pactify Software. All rights reserved.
Workplace for the teams: the project timeline – add, modify or change time directly in the graph (clicking, dragging)
-15-© 2015 Pactify Software. All rights reserved.
Screenshot – My Progress, emailed weekly
-16-© 2015 Pactify Software. All rights reserved.
Screenshot – Flow analysis of all tasks
-17-© 2015 Pactify Software. All rights reserved.
Screenshots: “Pact Value” – immediate goal based feedback system
-18-© 2015 Pactify Software. All rights reserved.