more opportunities. more support. more success
TRANSCRIPT
Welcome to More.More Opportunities.
More Support. More Success.
98AWARENESS FOR OUR FLAGSHIP BRANDS
UP TO %
Source: Millward Brown Advertising Tracking Study for Comfort Inn, 2017. Millward Brown is a global marketing research firm specializing in advertising, marketing communications and brand equity research.
ASCEND HOTEL COLLECTION
The first and largest soft brand in the industry,
the Ascend Hotel Collection® is ideal for the
entrepreneurial owner yearning for freedom
yet also seeking the tools and support to be
successful on a national scale.
U P S C A L E M I D S C A L E
COMFORT
ComfortTM is our flagship brand in the
midscale category, with three product
options to fit the needs of nearly any site–
Comfort Inn, Comfort Inn & Suites and
Comfort Suites. Boasting near universal
awareness and four years of performance
gains, at the brand’s core is a commitment
to enabling the success of owners.
You should be in business for yourself, but not
by yourself. Throughout our 75+ years as a
hospitality leader much has changed, but one thing
remains steadfast: the respect we have for each
of our franchisees as a business owner, and our
commitment to enabling their profitability.
Choice offers a portfolio of well-segmented brands—
each a leader in its segment and optimized to deliver
for owners.
ASCEND COMFORT
“Choice is an industry leader in the Canadian marketplace.
With highly recognizable and regarded brands, strong
distribution channels, a Canadian-based franchise
services team and innovative strategies for today’s increasingly
complex hospitality landscape, we’re delivering more than ever
to our hotel operators.” Brian Leon
President, Choice Hotels Canada
M I D S C A L E E C O N O M Y
CLARION
The Clarion® brand allows owners to strategically
reposition a full-service property, offering proprietary,
turn key F&B solutions and prioritized amenities for
transient and group clients.
QUALITY
The iconic Quality® brand is the heart of the segment and
the leader in value, helping owners maximize the ongoing
return of an existing hotel by focusing on what matters
most to guests.
SLEEP INN
The Sleep Inn® brand is a savvy investment. With a low cost
to build and a timeless, simply stylish design, the brand is
optimized for longevity and owner efficiency.
ECONO LODGE
Econo Lodge® is a well-known economy brand that is
easy to own, easy to operate, and easy for guests to love.
RODEWAY INN
Rodeway Inn® is our budget brand offering owners the
recognition and trust of an established franchisor—yet
flexibility allowing them to run an independent business.
SLEEP INN ECONO LODGE
Capture the right guest, at the optimal rate, through
the lowest cost booking channel. In the complex,
ever-changing distribution environment, Choice helps
drive value for your business by offering the channels,
tools and resources designed to maximize your
return on investment.OMNI-CHANNEL BOOKING PLATFORMS
ChoiceHotels.ca, ChoiceHotels.com and our mobile app
are built to capture the most business at the lowest cost to
owners. Supplemented with our 24/7 Reservations & Customer
Care teams dedicated to helping guests book and answering
customer questions, our platform extends global scale to each
hotel in our system.
AWARD-WINNING LOYALTY INITIATIVES
With 36+ million members, the Choice Privileges® rewards program
is a powerful tool to help deliver repeat guests to your hotel. In
addition to fast earning and flexible point redemption, ours is the
only program offering extra perks at check-in and digital gift card
redemption. Plus, our partnerships with leading brands across
travel, retail, dining and more create a currency that is designed
to drive guest loyalty.
36MCHOICE PRIVILEGESREWARDS MEMBERS
+
184MDIGITAL VISITS
50CONTRIBUTION FROM
LOYALTY MEMBERS
UP TO %
Source: Internal Choice Hotels International and/or Choice Hotels Canada Inc. data.
Our marketing efforts and local sales tools are
designed to attract incremental guests to your
brand, region and property. Paired with integrated
search, social media and content channels,
our marketing engine is finely tuned to help
deliver owner return.
NATIONAL, REGIONAL AND LOCAL MARKETING SUPPORT
12:1 ROIO N M A R K E T I N G
S P E N D
TARGETED CORPORATE SALES EFFORTS
Each year our Global Sales team positions our portfolio of hotels to hundreds of
corporate, intermediary, association and government clients—delivering over 14.7
million room nights to properties in 2017, many of which were during the midweek.
PRICING & REVENUE OPTIMIZATION TOOLS
Our Revenue Management team and proprietary Pricing Optimization tool are
designed to help properties maximize RevPAR through real-time rate adjustment.
THIRD PARTY DISTRIBUTION RELATIONSHIPS
Tap into our preferred OTA and GDS relationships to minimize the cost for the
channels required to balance your distribution mix.
7.02BI N R E S E R V A T I O N S DELIVERED IN 2017
$
Source: Figure reflects the revenues delivered through the Choice Hotels Central Reservations System (CRS) and other non-CRS marketing channels in 2017
EDUCATION AND SUPPORT FROM DAY ONE
Beginning when you’re awarded a franchise, our team will work with you to prepare your hotel to open and
offer ongoing performance support. Your Franchise Performance Consultant can quickly become your greatest
champion, helping ensure you pull the right levers to maximize success for your property. Plus, Choice University,
our award-winning* education platform, offers learning that helps drive performance through personalized
learning tools.
INDUSTRY-LEADING TECHNOLOGY
Whether you’re managing your hotel from across the street, across the country or across the globe, with
choiceADVANTAGE, our cloud-based property management system, you’ll feel like you’re standing at the front desk.
Plus, Choice Edge is the industry’s only guest reservation system built in the cloud—helping to future-proof our
platform for the evolving distribution environment.
INCREASED BUYING POWER
You can leverage our purchasing power to benefit your individual property, opening up preferred pricing across
hundreds of vendors. And, with our Qualified Vendor program, it’s easy to identify which products and services are
within brand standard for your hotel.
Tap into our bench of industry experts—
that’s what we’re here for. We’ve taken
our teams’ collective knowledge of hotel
operations, technology, service and
leadership, and developed the tools and
resources our owners use every day
to help run their businesses.
*Source: Training Magazine 2015 Top 125 Winner
Welcome to More.
ChoiceHotelsDevelopment.ca905.206.7316
Find out how Choice Hotels gives you more:
ChoiceHotelsDevelopment.ca905.206.7316
CHC-WTM-BROCH-18
©2018 Choice Hotels Canada Inc. All rights reserved.
Unless otherwise noted, all figures and statistics in this document are internal Choice Hotels International Inc. and/or Choice Hotels Canada Inc. data.
A copy of the Franchise Disclosure Document may be obtained through contacting Choice Hotels Canada Inc. at 5015 Spectrum Way, Suite 400,
Mississauga, Ontario L4W 0E4. The provision of a Franchise Disclosure Document is not an offer to sell a franchise or a commitment by Choice Hotels
Canada Inc. to enter into a franchise agreement with the recipient of the Franchise Disclosure Document.