more time selling means more sales
Post on 19-Oct-2014
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Mark Woollen VP, Sales Cloud Product Marketing
More Time Selling Means More Sales
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This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
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World’s #1 Sales Application
Close more deals to grow your business
Market Leader
Market Leadership Customer Success Product Leadership
100,000+ Companies Across Every Market
Magic Quadrant Leader
Groundswell Award
#1 SFA Market Share
Highest ROI Technology of the Year
Winner – Sales Force Automation 2012 Winner – Enterprise Suite CRM 2012
Innovative Company
Missed Target
Many Companies Struggle to Make Sales Targets
Limited Insights
No lead routing
Poor data quality
No social insights
Poor pipeline visibility
No mobile access
Hard to find Information &
experts
Time wasted on emails & approvals
Hard to collaborate on deals
Inconsistent selling process
No team selling
Limited automation
Slow ramp-up
Lack of reporting flexibility
No real-time visibility
Too many spreadsheets
No automated forecasting
Not Enough Pipeline
Not Enough Time Selling
Underperforming Reps
Today’s Systems are Holding You Back
Cloud . Mobile . Social
Manual Processes
Disconnected Systems Spreadsheets
Grow Your Revenue in the Sales Cloud
Source: Salesforce.com Customer Relationship Survey conducted March, 2012, by an independent third-party, MarketTools Inc., on 5,500+ customers randomly selected.
+27% Sales
Cloud . Mobile . Social
Complete Insight
+44% Improved forecast
accuracy
Increase Sales Productivity
32% Higher
productivity
Grow Pipeline
+32%
Improved lead conversion
Improve Rep Performance
+29% Higher win
rate
Demonstration
Four Customer Best Practices
Prospect Sell Analyze Extend
1 2 3 4
Better Leads with Data.com
Improve the quality of leads and data
One click to data and leads
Clean your existing CRM data
Connect to customers faster
+27% Data Quality
Track Every Customer Interaction
Real-time customer updates
Insights from every touch-point
Collaboration in context
Sell more effectively with social intelligence
CareerBuilder Powers Productivity with Data
Improved Productivity with Clean Data
Reps Connect to More Prospects in each Account
Make cold calls warm with social profiles
1000 Reps Prospect with Data.com in Sales Cloud
Our sales reps save hours each week with Data.com.
Lindsey Nelson VP Sales Operations
Four Customer Best Practices
Prospect Sell Analyze Extend
1 2 3 4
Connect Reps to Experts, Insights, and Customers with Chatter
Instant communication with experts
Collaboration on proposals, dashboards, and more
Private deal rooms with customers and partners
Improve sales productivity and effectiveness
+34% Employee productivity
NBC Sells Across 20+ Connected Properties
400% increase in pipeline
+$42M sales from cross-selling
81% shorter marketing cycle times
300% ROI
Eric Johnson VP, Commercial Excellence
456 Million Tablets at Work
782 Million Smartphones at Work
Sources: “Gartner Forecast Media Tablets by OS WW 2010 to 2016,” “Gartner Forecast Mobile Devices, Worldwide 2009 to 2016,” “Forrester Info Workers Using Mobile And Personal Devices For Work
2009 2010 2011 2012E 2013E 2014E 2015E 2016E
Mobile is the New Normal for Sales
Sell Anywhere on Any Device with Salesforce Touch
Access all your data instantly
HTML5 and native apps
Any device
Supports Salesforce and custom apps
+29% Improved productivity
with mobile
HD Supply Boosts Selling Time 20% With Mobile
100% adoption using Sales Cloud on BlackBerry
Increased selling time 20%
Added new territory scheduler and activity management tool
Outperforming the competition by 7-10%
“Net Promoter Score” at all-time high of 72%
Four Customer Best Practices
Prospect Sell Analyze Extend
1 2 3 4
Real-time, automatic roll-ups
Quota attainment visibility
Collaboration with teams
Forecast Accurately as a Team
+44% Improved forecast
accuracy
Gain a complete, real-time view of team forecasts
First Saves 160 Hours a Month Forecasting
POS Equipment
Credit & Debit
Networks
Merchants
Mobile Network
Technology Providers
Consumers
VAR’s
Financial Institutions
Save 160 hours monthly
Deployed to 100 sales people
4 weeks to deploy
A single app for sales
Finally, no more Excel workbooks.
User-built dashboards
Drill-down into data
Access insights anywhere
Drive Sales Performance with Real-Time Dashboards
Get a complete picture of your business at a glance
Dr Pepper Snapple Group Gains Critical Sales Insights
300 sales reps track 10,000+ accounts across the Fountain Sales and Bottles & Cans divisions
Hundreds of dashboards track key KPIs like sales call volume
Scheduled email dashboards alert teams and drive accountability
56% annual ROI from greater visibility and productivity
Four Customer Best Practices
Prospect Sell Analyze Extend
1 2 3 4
Flexibility for Your Growing Business
Integrate with back-office applications
Extend Salesforce for your needs
Automate sales processes and workflows
Innovate with enterprise security, reliability and scale
ERP Any System
56 billion+ Transactions per quarter
Fireclay Tile Quadruples Leads
400% increase in leads
15% increase in sales
85% reduction in administration costs
Integration with Website, Vertical Response, Quickbooks, Order Mgmt, & Production System
Tailored Salesforce to run every piece of their process 28-person Ceramic and
Glass Tile Manufacturer
Santander Boosts Productivity with Platform
Built custom app to track loans
1 hour saved per day per rep
90% data accuracy up from 50%
2 hour loan follow up down from 24hr
Grow Your Business Along Every Major Metric
Source: Salesforce.com Customer Relationship Survey conducted March, 2012, by an independent third-party, MarketTools Inc., on 5,500+ customers randomly selected. Response sizes per question vary.
Average Percentage Improvements Reported by Customers
+27% Sales
Thank you!