Motivating Yourself and OthersA Practical Process That Will Produce Results1,2

A Presentation for SOMC Medical Education

Kendall L. Stewart, MD, MBA, DFAPAApril 14, 20081My aim is to offer practical insights you can put to use in your personal and professional lives.2Please let me know whether I have succeeded when you complete your evaluation form.

Why is this important?Every organizational leader in the world thinks about it every day.It is often the difference between success and failure.It is not easy to create or sustain.Some people have it.Some people dont.It varies from moment to moment.It varies depending on our interests.Most of us would like to have more of it.1,2

After mastering the information in this presentation, you will be able toIdentify three factors that diminish motivation at work,Identify three of the common results of poor motivation in the workplace,Identify three of the most powerful motivators in your life,Identify three practical steps in an effective process for motivating yourself,Identify three practical steps in an effective process for motivating others,

1No patient has ever come in complaining of having too much motivationexcept for those with impulse control disorders.2A patients son was motivated to be unmotivated.

What factors diminish motivation in the workplace?Meaningless tasksRed tapeThe BMW club1Lack of clear goalsFailure to set prioritiesDistractionsOver-commitmentInformation overloadNo positive feedbackLack of autonomyUnpredictable change in directionLack of recognitionNo closureAbsence of humorMicromanagementFailure to delegateBureaucratic hurdlesInterpersonal conflict2Lack of accountability1Have you ever met a miserable person who did not firmly believe someone else was to blame?2Disagreeable people take the joy out of work. A hunter shot a duck and the farmer was disagreeable.

What are some of the results of poor motivation in the workplace?LazinessFailureProcrastinationPoor quality1,2ResistanceAvoidanceTardinessBurnoutDemoralizationDissentionFrustration ConflictLack of meaningAbsence of prideResentmentTurnoverDisengagementDiscouragementNegative organizational culture1One of SOMCs silverbacks recently made an insightful and witty observation.2We didnt start counting surgical instruments until the 1980s, and . . .

What are some of the most powerful motivators in our lives?CommitmentMoneyMeaningRecognitionLoveParticipationEmotionAppreciationCollegialityCompetitionHate1,2,3Religious beliefsSense of accomplishmentCultural normsChance to make a differenceIndependenceOpportunity to serveDutyHabitHigh energy levelPerceived need for change1Unfortunately, hate remains one of the most powerful human motivators.2A patient seriously considered crashing her car into my office.3Dr. Jitendra Patel told a wonderful story about a woman requesting cyanide.

How can you motivate yourself?Stick with your passions.Share your enthusiasm.Hang out with high achievers.Flavor tedium with pleasure.1,2Go with your strengths.Make lists.Get yourself worked up.Stay focused on results.Act in spite of your feelings.Just do something.1I have exercised more than an hour each day for many years.2I combine exercise with distracting activities that I enjoy.

How can you motivate others?Associate with highly motivated people.Set a measurable goal.Recruit a choir.Make a compelling case.Use emotional bait.Set a fire and keep it going.Lead by example.1Produce results.Make it fun.Explain how.Keep doing something new and different.Celebrate

1Let me tell you an amazing story about SparkPeople.

What have you learned?Motivationour own and othersis a major issue in our lives.It matters at home and at work.We each have different motivational temperaments. Its not a question of getting more, but of harnessing what weve got.1,2There are effective ways to do that.Try some of them out.Dont let your frustrated longing for perfection keep you from making some progress.1If you want to see the transforming power of motivation, watch what loving parents do for their kids.2For a time, my father drove a Dutch Oven Bakery truck and sold door-to-door.

Where can you learn more?1Adair J, Understanding Motivation. Guildford: Talbot Adair, 1990.Chandler S, 100 Ways to Motivate Yourself, 1996.Hilton P, Using Incentives to Reward and Motivate Employees, Personnel Management, 1992,24(9), 49-52.Rye DE, 1001 Ways to Inspire: Your Organization, Your Team and Yourself, 1998.Stewart, KL et. al., A Portable Mentor for Organizational Leaders, SOMCPress, 2003Straub JT, The Agile Managers Guide to Motivating People, April 1998.1Please visit www.KendallLStewartMD.com to download related White Papers and presentations.

How can you contact me?1

Kendall L. Stewart, M.D.VPMA and Chief Medical OfficerSouthern Ohio Medical CenterPresident & CEOThe SOMC Medical Care Foundation, Inc.

1805 27th StreetWaller BuildingSuite B01Portsmouth, Ohio 45662740.356.8153

StewartK@somc.org KendallLStewartMD@yahoo.comwww.somc.orgwww.KendallLStewartMD.com 1All speaking and consultation fees are contributed to the SOMC Endowment Fund.

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