motivational interviewing – a flavour preparing people for change dr. gerard garbutt
TRANSCRIPT
You would think . . .
• That having had a heart attack would persuade a man to quit smoking, change diet, exercise and take his medication.
• That hangovers, damaged relationships, a car crash, and memory blackouts would be enough to convince a woman to stop drinking.
Clinician Assumptions
• This person ought to change• This person wants to change• Patient’s health is motivation• No change = failure• Now is the right time• Being tough is best• I know
– my advice is good
• Negotiation is always best
Behaviour Change Counselling
• ‘Ways of structuring a conversation which maximises the individual’s freedom to talk and think about change in an atmosphere free of coercion and the provision of premature solutions’
– Assessing readiness– Weighing up pros and cons– Determining action - moving patients on
What is MI?• Cognitive approach
– Deals with facts and thought processes
• Strategic– Agenda driven & directive
• Empathic– Non judgmental, reflective, affirming, respectful
• Client-centred– Views from client’s perspective, reinforces personal
responsibility
• Empowering– Client in control, supports self-efficacy
What MI is not:
• Giving Information
• Giving Advice
• Persuading
• Warning
• Confronting
• Agreeing
The task of MI is…
• Evocation:– critical elements of change are within the
person– the clinician’s task is to draw them out
• Collaboration:– the clinician is a resource– the client is the expert
• Autonomy:– it is the client, not the clinician, who must
decide to change and provide the means for it
The Basics - Affirmation
• The clinician says something positive or complimentary to the client.– “I appreciate you getting here today“
• Encouraging statements– “Good for you”– “Well done”
The Basics - Open Questions
Open questions: Leave latitude for a response. Client has to think about it ‘What do you want to do about your drinking?’
versus ‘Do you want to quit or cut down?’
Purpose of questions: To gather information What, Why, When, How, Where, Who? To understand a client’s story.
Five General Principles of MI
• Express Empathy• Explore Ambivalence• Develop Discrepancy• Roll with Resistance• Support Self-Efficacy
Throughout – emphasise the desirable
Express empathy
• Getting alongside• Simple reflective listening• Affirmation• Respectfulness
• You want patients say:– ‘I felt heard/understood’– ‘I wanted to carry on talking’
Develop Discrepancy
• Explore client values• Establish client goals• Contrast with behaviour• Cognitive dissonance
– Conflict between opposing self beliefs and /or behaviour leads to resolution or rationalisation
I’ve stopped smoking vs I had a few cigarettes last night
I’m a good mother vs I injected heroin in front of my son
I must stop this behaviour I really am addicted, what can I do? I’m a failure, I have no control
Cognitive Dissonance
What is Resistance?
• Suddenly changes tack• Reasons NOT to change
– Justifying– Blaming– Ignoring– Arguing– Interrupting– Changing the subject
Rolling with Resistance
Avoid argumentation through:
• Shifting focus
• Reframing
• Agreement with a twist
• Emphasising personal control
Support self-efficacy
• Optimism
• Emphasise client’s past achievements
• Convey the success of others
• Selectively reinforce optimistic/motivated statements
Envisioning
• Projecting into the future:– What will happen if behaviour doesn’t change?– What would be different if you could make the
change?
• Or directively:– if you carried on what would be the downside?– if you changed/stopped, what would be the benefits?
Decision making – bringing it all together
• Summarise the ambivalence• Elaborate the pros and cons of change• Emphasise personal control• Support self-efficacy• Positive images of the future after change• Ask:
– What would you like to do now about your drinking?
Conflict Resolution is the key:
• Try to elicit a decision:• I’ll stop• I’ll cut down• I’ll get help• I’ll come back to see you
• Firm up the decision- Ensure it’s personal
A brief MI intervention
• Introduction and consent
• Decisional balance
• Feedback - cognitive dissonance
• Envisioning
• Decision making
Feedback – giving the facts
• Common in primary care – eg:– GGT & ALT– Units– Questionnaire results– Behaviour related health check ups– Opportunity to open a motivational dialogue
• What do the facts mean to the patient?
Feedback method
• Introduce test• Describe implications• Check understanding• Check meaning to the client• Provide normative range• Present results• Check understanding• Avoid jargon
Feedback exercise
Feeding back information from some liver function tests using the methodology described.
Check understanding/significance first!
Gamma GT(15-35) 150ALT (10-50) 90