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    NUBS, INNOVATION MANAGEMENT 2011

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    NUBS, 2011 - 2 -

    Rubaneswaran

    Thevasenabathy

    (004229)

    Manimakudom

    Karuppiah

    (008371)

    NUBS, INNOVATION MANAGEMENT 2011

    MOTOROLA

    INNOVATION PERFORMANCE

    Jasminka

    Grgas(008734)

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    NUBS, 2011

    AGENDA

    - 3 -

    16,17,18

    15

    14

    13

    10,11,12

    9

    5 - 8

    19,20

    Introduction and Legacy

    Innovative Organization

    Strategy

    Linkages

    Innovation Audit

    Learning

    Processes

    Recommendation & Conclusion

    NUBS, INNOVATION MANAGEMENT 2011

    5 - 8 Mission & Vision Statement

    4

    5,6,7,8

    9

    10,11,12,13

    14

    15

    16

    17,18,19

    20,21

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    MISSION STATEMENT

    We are a global communications leader powered by a

    and an unceasing commitment to advance the way

    the world connects. Our communication solutions allow

    people, businesses and governments to be more connected

    and more mobile.

    VISION

    Our history is rich. Our future is dynamic. We are Motorola

    and the is what drives us."

    NUBS, INNOVATION MANAGEMENT 2011

    Source: http://www.company-statements -slogans.info/list-of-

    companies-m/motorola.htm

    4

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    INTRODUCTION

    Founded in 1928 by Galvin brothers

    Founding company : Galvin Manufacturing Corporation in Chicago

    Listed in NYSE in 1946

    Fortune 500 company listing.

    Rev USD 22,063m (2010)

    Employees: 60,000

    Own approximately 24,500 patents and patent applications, worldwide.

    Strong legacy in innovation

    25000 Motorola scientist and engineers

    NUBS, INNOVATION MANAGEMENT 20115

    https://lh6.googleusercontent.com/-kBLHzZfmEbA/TYDzzXmM7iI/AAAAAAAAByM/XJDplAXa70U/s1600/Motorola+Xoom+-+01.PNG
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    MOTOROLA LEGACY

    NUBS, INNOVATION MANAGEMENT 20116

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    1920s 1930s 1940s 1950s 1960s 1970s 1980s 1990s 2000s 2010s

    Founding

    of

    Company

    Sep 1928

    First

    product

    launched

    Nov 1928Motorola

    brand

    introduced

    Jan 1930

    TV and radio sales

    contribute 70%

    sales of revenue

    1954

    NUBS, INNOVATION MANAGEMENT 2011

    INNOVATION PERFORMANCE OVER 80 YEARS

    Provided vital

    communication

    tool in WWII1940

    Public stock

    offering

    May 1943

    Stylized MMotorola logo

    Jun 1955

    First words

    from the moon

    Jul 1969

    Invented global

    standard six

    sigma quality

    process

    1986

    Merger with

    General

    Investment

    Corporation

    2000

    Motorola Inc.

    splits intotwo and

    streamlined

    business

    operations

    2011

    Awarded National

    Medal of Technology,

    thehighesthonour for

    technological

    innovation2004

    Listed in NYSE

    May 1946

    First

    International

    subsidiary

    1952

    Motorola RAZR

    sold 120m units

    and captured

    second spot

    2005

    Source: http://www.motorolasolutions.com/US-

    EN/About/Company+Overview/History/Timeline#2000

    7

    Introduced

    industry

    standard for

    colour TV

    picture tube

    1947

    Acquisition of

    Symbol

    Technologies Inc.

    2007

    Timeline

    First National

    advertising

    campaign

    1936MOTOROL

    AS

    JOURNEY

    Sold TVbusiness to

    Panasonic

    Jul 1969

    Motorola

    Foundation

    1953

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    HISTORY OF ENTERPRISE INNOVATION

    Source: http://www.motorolasolutions.com/US-

    EN/About/Company+Overview/History/Timeline#2000

    NUBS, INNOVATION MANAGEMENT 2011

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    INNOVATION AUDITcompleted by external auditing team

    NUBS, INNOVATION MANAGEMENT 2011

    0

    1

    2

    3

    4

    5

    6

    7

    Strategy = 5.56

    Innovative

    organization =

    5.87

    Processes = 5.5Linkages = 6.0

    Learning = 5.5

    9

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    Rothwells Five Generations* analysis Motorola

    Generation Key Features* Products

    First/second 1950s-mid 60s

    Simple linear models Technology push

    Innovation process transformation

    or role of market place not priority

    1943 First FM portable two way radio 1969 First words from the moon replayed by Motorola

    Transponder

    Second

    Mid 60s-early 70s

    Market pull/need pull

    Growth & diversification

    Technological incremental danger

    1970 First wireless data system

    Third

    Early 70s-mid 80s

    Coupling model

    Consolidation and rationalization Project execution factors &

    corporate level factors

    1978 First trunked radio system

    1980 First handheld laser scanner 1983 First portable cellular phone - DynaTAC

    Fourth

    Early 80s-mid 90s

    Parallel model

    Manufacturing strategies, global

    strategy

    Integrated innovation process

    1992 First operational project 25 system, first commercial TETRA

    contract

    Fifth

    Mid 90s +

    Systems integration

    Time based strategy, focus

    on quality/non-price factors

    Lean innovation

    2000 First 700 MHz public safety wide band high speed data field

    trial

    2001 First IP based two way wide area system

    2007 First ISSI multivendor demo (interoperability)

    2008 Industry leading subscriber designs: APX, TETRA, ATEX and

    Covert

    NUBS, INNOVATION MANAGEMENT 2011

    ANALYSIS - ROTHWELL

    10

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    BLUE OCEAN STRATEGY

    NUBS, INNOVATION MANAGEMENT 2011

    Blue Ocean represents all potential markets which do not exist and must be created

    defined by W. Chan Kim and Renee Mauborge

    Create Uncontested Market Space

    Make Competition Irrelevant

    Create and Capture New Market

    Break the value/cost trade off

    Handie-Talkie Two Way Radio

    1928

    Atrix 4G Smart Phone2011

    Motorazr

    2004

    IDEN i1000plus Handset

    1999

    11

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    CORE COMPENTENCIESThe concept of core competency originated as a resource-based approach to

    corporate strategy; the concept was first introduced by C.K. Prahalad and GaryHamel. The Core Competence of the Corporation (1990), they describe core

    competence as something that a firm can do well that meets three conditions:

    1. It provides consumer benefits;

    2. It is not easy for competitors to imitate;

    3. It can be leveraged widely to many products and markets.

    MOTOROLA CORE COMPENTENCIES

    People - High level of innovation culture and history of success

    Network Integrated network of suppliers and customers worldwide

    Technology High amount of R&D investment and patents

    12

    Source: http://sbinfocanada.about.com/od/management

    /g/corecompetence.htm

    http://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/management
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    STRATEGIZING INNOVATION

    NUBS, INNOVATION MANAGEMENT 2011

    COST

    LEADERSHIP

    FOCUS

    DIFFERENTIAL

    CUSTOMERDRIVEN

    INWARDEMPLOYEE

    DRIVEN

    OUTWARDEMPLOYEE

    DRIVEN

    TECHNOLOGYDRIVEN

    Porters Strategy combined with

    generic innovation strategies to

    produce Motorola Innovation

    Strategy

    Differential + Technology Driven

    Strategy

    PORTERSSTRATEGY

    INNOVATION

    STRATEGY

    13

    Source: http://www.cogproject.org/strateg-innovat-mngmnt.html

    http://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/management
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    LEARNINGINNOVATIVE TRAINING AT MOTOROLA

    Helped employees to achieve a certain

    level of expertise.

    Duration of 1987 1997, Motorola saved

    their overall cost due to effective training

    programs by USD 10 billion.

    Employee production up by 139%

    Globally recognized as the creators of Six

    Sigma reducing defect and increasing

    efficiency

    13 NUBS, INNOVATION MANAGEMENT 2011

    Source: http://www.slideshare.net/ganeshramb/motorola-

    university-presentation

    14

    http://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/managementhttp://sbinfocanada.about.com/od/management
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    LINKAGES EXTENDED ENTERPRISE

    CORE

    COMPET.

    StrategicAlliances

    Customer

    Partnership/Ventures

    Outsourcing

    Virtual

    Integration

    Datamax ONeil, IBM, Microsoft,

    Oracle, SAP, Zebra

    MSCV 20 portfolio co.

    (VIVOtech, AirClick, Camero)

    Notable exits

    MMCV 18 portfolio co.,

    (AMIMON, Black Arrow,

    Tune Wiki)

    2003 10 yr global infrastructure

    outsourcing pact w/Computer Science

    Corporation

    2008 to 50% handset output (ODM,

    Compal Communications, Chi Mei

    Communications System)

    Vertical integration ( Auburn

    Hills, Saturn Electronics andEngineering)

    Sources:

    www.1000ventures.com www.securitydirectornews.com

    www.technewsworld.com

    www.fiercedeveloper.com

    15

    http://www.1000ventures.com/http://www.securitydirectornews.com/http://www.technewsworld.com/http://www.technewsworld.com/http://www.securitydirectornews.com/http://www.1000ventures.com/
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    PROCESSES VIRTUAL INTERGRATION

    16

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    Sanjay JHA, Chairman and CEO

    Dan Moloney, President

    Marshal Brown, VP Chief of Staff

    John Bucher, Corporate VP Chief

    Strategic Officer

    Scott Crum, Senior Vice President,

    Chief People Officer Mike Flemming, Senior VP Chief

    Supply Chain Officer

    Greg Brown, Director and Chairman

    and CEO

    Michael Annes, Corporate VP

    Bruce Brada, Senior VP General

    Manager

    Eduardo Courado, Chief Marketing

    Officer

    Michele Aguilar Carlin, Senior VP HR

    Edward J. Fitzpatric, CFO

    NUBS, INNOVATION MANAGEMENT 2011

    INNOVATIVE ORGANIZATION

    Source: http://www.motorola.com/staticfiles/Consumers/CLP/MY-

    EN/index_MY-EN.html

    17

    http://www.motorola.com/staticfiles/Consumers/CLP/http://www.motorola.com/staticfiles/Consumers/CLP/http://www.motorola.com/staticfiles/Consumers/CLP/http://www.motorola.com/staticfiles/Consumers/CLP/http://www.motorola.com/staticfiles/Consumers/CLP/http://www.motorola.com/staticfiles/Consumers/CLP/http://www.motorola.com/staticfiles/Consumers/CLP/http://www.motorola.com/staticfiles/Consumers/CLP/http://www.motorola.com/staticfiles/Consumers/CLP/http://www.motorola.com/staticfiles/Consumers/CLP/
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    HUMAN RESOURCES STRATEGY

    NUBS, INNOVATION MANAGEMENT 2011

    Source:http://mediacenter.motorola.com/Content/Detail.

    aspx?ReleaseID=12028&NewsAreaID=2

    18

    Supportive of business strategy

    Long term commitment to human capital development

    Investing in employee development (MY invested ~ RM1,700.00/

    employee on training and development, ~ 43 hrs/employee/year)

    Learning and development global opportunities (Six Sigma)

    Local universities and graduates (partnership projects with local

    universities, Inter-School and Inter-Varsity Engineering Challenge (ISEC &

    IVEC) organized by IIUM and the NRIC by University Sains Malaysia

    (USM).

    For excelling students - annual Motorola Gold & Scholarships Awards

    (cash prizes and an internship program)

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    DYNAMIC CAPABILITIES

    PRODUCTDEVELOPMENT

    Science basedtrajectory +,fast/standard track

    New productdevelopment (R&D,ventures)

    Emerging marketsdevelopment

    Services

    STRATEGIC DECISIONMAKING

    CO-CEO structure

    Board of Directors

    Six Sigma -

    improvement ofexisting processes orin designing a newproduct or processes(operations, design ormanufacturing )

    ALLIANCING

    Partnerships/Venturesin Motorola Mobilityand Motorola

    Solutions Supplier diversity

    (registration tool onwebsite + othermarketing strategies)

    NUBS, INNOVATION MANAGEMENT 2011

    Source: 2010 Annual Report, www.motorola.com

    19

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    RECOMMENDATIONMOTOROLA CONTINUE EVOLVING ON ENTERPRISE ROAD MAP

    NUBS, INNOVATION MANAGEMENT 201120

    Source: http://www.allbusiness.com

    CUSTOMERS HUMAN CAPITAL INNOVATION/R&D

    New Blue Oceaninitiatives andcontinuous upgrading

    Consolidate product

    lines

    Continue streamliningorganizational structure

    Continue with 6 Sigmaprocess improvementstrategies

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    CONCLUSION

    Continue to focus on:

    Customers

    Human Capital Innovation / R&D

    NUBS, INNOVATION MANAGEMENT 201121`

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    THANK YOU

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    REFERENCES Rothwell, R., (1994) Towards the fifth generation innovation model, International Marketing Review, 11, 1,

    7-15

    Tidd, J., Bessant, J., (2005) Managing Innovation, www.wileyeurope.com/college/tidd Annual report 2010 - http://investors.motorolasolutions.com/secfiling.cfm?FilingID=1193125-11-39822

    https://reader009.{domain}/reader009/html5/0504/5aebb04c01737/5aebb05c18526.jpg Afuah, A. (2003). Innovation management: strategies, implementation, and profits, Oxford University

    Press, USA (2nd ed )

    Barney, J. (1991). Firm Resources and Sustained Competitive Advantage, Journal of Management; Mar1991; Vol. 17, No. 1; p. 99-120.

    http://www.fiercedeveloper.com/story/motorola-accelerate-outsourcing-efforts-2008/2007-12-18

    http://mediacenter.motorola.com/Content/Detail.aspx?ReleaseID=12028&NewsAreaID=2 (HR)

    http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/

    Image source wikepedia http://en.wikipedia.org/wiki/File:Motorola.svg

    Motorola TOM/six sigma Thinking managers Total Quality: TQM, business process reengineering andsuccessful management

    http://www.securitydirectornews.com/?p=article&id=sd201103voER4l

    http://www.thinkingmanagers.com/management/total-quality.php

    Rothwell, R., (1994) Towards the fifth generation innovation model, International Marketing Review, 11, 1,7-15

    Tidd, J., Bessant, J., (2005) Managing Innovation, www.wileyeurope.com/college/tidd

    http://www.tata.com/company/releases/inside.aspx?artid=i9lFYO4hjfw=NEOTEL

    http://www.technewsworld.com/story/21114.html

    http://www.wileyeurope.com/college/tiddhttp://investors.motorolasolutions.com/secfiling.cfm?FilingID=1193125-11-39822http://www.coolheads.com/egov/combined/topicmap/s145/img11.jpghttp://mediacenter.motorola.com/Content/Detail.aspx?ReleaseID=12028&NewsAreaID=2http://mediacenter.motorola.com/Content/Detail.aspx?ReleaseID=12028&NewsAreaID=2http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.securitydirectornews.com/?p=article&id=sd201103voER4lhttp://www.thinkingmanagers.com/management/total-quality.phphttp://www.wileyeurope.com/college/tiddhttp://www.tata.com/company/releases/inside.aspx?artid=i9lFYO4hjfw=NEOTELhttp://www.technewsworld.com/story/21114.htmlhttp://www.technewsworld.com/story/21114.htmlhttp://www.tata.com/company/releases/inside.aspx?artid=i9lFYO4hjfw=NEOTELhttp://www.wileyeurope.com/college/tiddhttp://www.thinkingmanagers.com/management/total-quality.phphttp://www.thinkingmanagers.com/management/total-quality.phphttp://www.thinkingmanagers.com/management/total-quality.phphttp://www.securitydirectornews.com/?p=article&id=sd201103voER4lhttp://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://www.hrmreport.com/article/Motorola-expands-candidate-network-with-Peopleclick-Authoria/http://mediacenter.motorola.com/Content/Detail.aspx?ReleaseID=12028&NewsAreaID=2http://mediacenter.motorola.com/Content/Detail.aspx?ReleaseID=12028&NewsAreaID=2http://www.coolheads.com/egov/combined/topicmap/s145/img11.jpghttp://investors.motorolasolutions.com/secfiling.cfm?FilingID=1193125-11-39822http://investors.motorolasolutions.com/secfiling.cfm?FilingID=1193125-11-39822http://investors.motorolasolutions.com/secfiling.cfm?FilingID=1193125-11-39822http://investors.motorolasolutions.com/secfiling.cfm?FilingID=1193125-11-39822http://investors.motorolasolutions.com/secfiling.cfm?FilingID=1193125-11-39822http://www.wileyeurope.com/college/tidd
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    MOTOROLA INNOVATION AUDIT -

    SCORES

    1 5 2 7 3 6 4 7 5 5

    6 5 7 6 8 5 9 6 10 7

    11 7 12 6 13 5.5 14 7 15 7

    16 5 17 5 18 6 19 5 20 5

    21 5.5 22 7 23 5 24 6 25 5

    26 6 27 5 28 5.5 29 5 30 4

    31 5 32 5 33 6 34 6 35 5

    36 6 37 6 38 5 39 6 40 6TOTAL: 44.5 47 44 48 44

    : by 8 5.563 5.875 5.5 6 5.5

    SCORE: 5.563 5.875 5.5 6 5.5

    Strategy Processess Organization Linkages Learning

    Source: Tidd, J., Managing Innovation, 601