moving forward - developing your engagement and ... · laurell a hector [email protected]...

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MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND PERFORMANCE MANAGEMENT STRATEGIES INTO AN EMPLOYEE EXPERIENCE INITIATIVE CIPD EMPLOYEE EXPERIENCE CONFERENCES 2018 WITH LAURELL HECTOR

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Page 1: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND PERFORMANCE MANAGEMENT STRATEGIES INTO AN EMPLOYEE EXPERIENCE INITIATIVE

CIPD EMPLOYEE EXPERIENCE CONFERENCES 2018WITH

LAURELL HECTOR

Page 2: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

To help you to

develop an

employee

experience initiative.

OUR AIM

Page 3: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

OBJECTIVES

By the end of the session you will be able to:

Explore the link between technological, cultural and physical environment in relation to performance and engagement

Assess methods for combining culture, performance management and engagement

Page 4: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

Barbados

Ghana

DubaiGeneva

Switzerland

Hong

Kong

Japan

Gibraltar

London

Netherland

Germany

2

3YEAR

Industry

1

7YEAR

Business

Industry/sectors Finance Insurance Education Pharmaceutical Healthcare

Retail Publishers Legal

Services

Gas & Oil Management

CompaniesGovernments Bodies

MCMANUS HRD

Leadership &

Management

Coaching and Team

Performance

Performance

Management

Professional

Qualifications

Page 5: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

INTRODUCTIONS

Your name01

Organisation03

Role02

On your tables share briefly :

Page 6: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018
Page 7: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

Driving change01

02

04

Implementing -

Leadership

Development

Programme

03The importance of the

employee voice

Redesign - Performance

Management System05

06

07

08Technology in

changing performance

culture

Driving team

performance

Managing employee

expectations -

pathways

Mastering quantity and

quality

Ultimate goal is to improve the employee experience

WHAT DID WE LEARN?

Page 8: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

Developing your engagement

and performance management strategies

Values and Beliefs in

People Development

Mission, Vision

& Long Term Goals

'MEDIUM/LONG TERM GOALS'

'PROFESSIONAL CHOICES'

'THIS YEAR’S

BUSINESS GOALS'

Business Strategies

and goals

Organisation &

manpower plans

Change initiatives

'PROBLEMS/ISSUES

TO BE ADDRESSED'

Operational Issues

Individual needs

Team needs

External Changes

Maintaining

Core Competences

The external

environment

The internal

environment

•Approach to Learning

•HR P&Ps

•Populations

•Methodologies

•Resources and Funding

•Marketing and

Communication

•Monitoring

LINK EMPLOYEE EXPERIENCE BACK TO THE STRATEGY

Page 9: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

In groups work together and discuss the following themes.

Employee Engagement

Performance Management

LETS EXPLORE

Page 10: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

Part 1: Work together to come up with as many ideas as possible. Using the themes given.

Part 2: Priorities the ideas

Part 3: Identify 2 SMART goals

ACTIVITY:

Page 11: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

SMART

Specific

Measurable

Achievable

Realistic / Relevant / Resourced

Timely

Page 12: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

FEEDBACK

What 2/3 keys goals have you come up with?

Take notes

Page 13: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

ACTION PLANNING

Identify two key things you can put into practice

Think about when you can put this into practice

Page 14: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

The Genos Emotional

Intelligence..

…measures how often individuals

display emotionally intelligent

workplace behavior that underlines

success.

www.genosinternational.com

Page 15: MOVING FORWARD - DEVELOPING YOUR ENGAGEMENT AND ... · Laurell A Hector laurell@mcmanushrd.com LinkedIn: Laurell Anne Hector. Title: Slide 1 Author: Trish Mortimer Created Date: 12/7/2018

Thanks for

your time

Laurell A Hector

l a u r e l l @ m c m a n u s h r d

. c o m

w w w . m c m a n u s h r d . c o m

L i n k e d I n :

L a u r e l l A n n e

H e c t o r