moving from cultural competency hispanic roundtable 2...
TRANSCRIPT
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MOVING FROM CULTURAL COMPETENCY TO CULTURAL HUMILITY
Hispanic Roundtable 2nd
Annual Community SummitTumwater, WA June 17, 2019
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AGENDA• Navigating the world with intercultural
communication – Video & comments• Culture definition • Stereotyping and assumptions • Cultural Intelligence – The brain hardware • Cultural competence versus cultural humility• Cultural humility - Video and comments• Cultural competence tools• Conclusions – Questions and comments.
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WE ARE GLOBAL - INTERCULTURAL COMMUNICATION
Navigating the world with intercultural communication – Video of Dr. Deborah Swallow & comments
https://www.youtube.com/watch?v=PSt_op3fQck
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BUZZ WORDS
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LET’S MOVE TO DEFINE CULTURE
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CULTURE DEFINITION
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HOW YOU DEFINE YOUR CULTURE IN ONE WORD
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CULTURE DEFINITIONS
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CULTURE DEFINITIONS
“The system of shared beliefs, values, customs, behaviors, and artifacts that the members of society use to cope with their world and with one another, and that are transmitted from generation to generation through learning.”
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CULTURE DEFINITIONS
knowledge, experiences, beliefs, values, attitudes, meanings, religion, hierarchies, notions of time, roles, spatial relations, concepts of the universe, and material objects and possessions acquired by a group of people in the course of generations through individual and group striving
System of knowledge shared by a relatively large group of people
Culture is communication and communication is culture
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IS CULTURE GENETIC? EPIGENETICS?
Culture acts like a template, shaping our behavior and beliefs from generation to generation.
Each of us has a cultural template in place even before we are born.
Culture is not genetic. Cannot be attributed to genetic inheritance is learned.
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CULTURAL INTELLIGENCE
Perception
The Hardware of culture: The Human brain
The Insula
The Amygdala
The Anterior Cingulate Cortex
1. Exercise:
2. How did this change what you see?
3. One more step – What did you see?
4. How did this change what you see?
5. Last Step – What do you see?
6. How did this change what you see?
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STEREOTYPING
■ Culture is our lens. It determines how we interpret what we see.
■ Same words — different meaning
■ Same objects — different uses
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HUMAN BEHAVIOR AND DIMENSIONSThree dimensions:
A “universal dimension” refers to ways in which people in all groups are the same.
A “cultural dimension” refers to traits a particular group of people have in common and how they are different from others.
A “personal dimension” ways in which each of us is unique.
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STEREOTYPING
What we see & know
What we don’t see & don’t Know
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COULD I BECOME FULLY CULTURALLY COMPETENT? TRUE OR FALSE –
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CULTURAL COMPETENCE
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CULTURAL COMPETENCE
Cross, Bazam, Dennis and Isaacs (1989) defined culture competency as “A congruent set of behaviors, attitudes, and policies that come together in a system, agency, or among professionals and enables that system, agency, or those professionals to work effectively in cross-cultural situations.
1999–2000: Federal Government establish standards for cultural competency -
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CULTURAL COMPETENCE
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CULTURAL COMPETENCY
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CULTURAL COMPETENCE
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CULTURAL COMPETENCE
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CULTURAL HUMILITY
Video (Dr. Vivian Chavez) and comments
http://www.youtube.com/watch?v=SaSHLbS1V4w
https://www.youtube.com/watch?v=_Mbu8bvKb_U
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CULTURAL HUMILITY DIMENSIONS
1. Life-long learning & Critical self-reflection
2. Recognizing and challenging power imbalances for respectful partnerships
3. Institutional or organizational accountability
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CULTURAL HUMILITY
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CULTURAL COMPETENCE VERSUS CULTURAL HUMILITY
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CULTURAL COMPETENCE VERSUS CULTURAL HUMILITY
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CULTURAL COMPETENCE VERSUS CULTURAL HUMILITY
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CROSS-CULTURAL COMPETENCE
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CONCLUSIONS - CULTURAL SELF-AWARENESS
What we want from others is recognition, respect, understanding and empathy.
No matter what groups you belong to, this is a universal concept, and one that you should keep in mind throughout your career.
It is critical that we not only recognize the differences among all of us, but that we also respect those differences.
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CROSS-CULTURAL INTERACTION TOOLS -CULTURAL TRIADThere are three basic concepts and attitudes that support cross-cultural competency when you are exposed to encounters individuals of different cultures:
■ Empathy
■ Curiosity
■ Respect
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CROSS-CULTURAL INTERACTIONS TOOLS
■ Recognize what your cultural values are, be aware
■ Limited language proficiency does not mean limited intellectual ability
■ Remember that you don’t know everything, and you are still learning
■ Always seek help from co-workers and individuals with more experience.
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CULTURAL HUMILITY NETWORKING ACTIVITY
HISPANIC ROUNDTABLE 2ND
ANNUAL COMMUNITY SUMMIT TUMWATER JUNE 17TH, 2019
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QUESTIONS FOR DISCUSSION
1. What call your attention in the cultural humility presentation and how the presentation helps you to connect to “One Heart One Community”?
2. How you plan to use this experience in your future interactions and your professional career?
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INSTRUCTIONS FOR DISCUSSION1. The room will be separated in groups of two circles, one internal of 10 people facing the other internal of 10 people 2. Assign one HRT volunteer and/or member as facilitator/moderator of group discussion.3. All groups should stay at large room and every person will have to discuss questions with each other. Outer circle rotate and inner don’t.4. The group discussion will last 15 minutes per question and they should return to previous order to large discussion.5. The group assign two presenters by group one of the internal circle and one of the external circle – TWO minutes per group
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INSTRUCTIONS FOR DISCUSSION
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INSTRUCTIONS
1. Three tables together to complete 20 people
2. Ten people A and ten people B facing each other
3. Facilitator will start the discussion with question 1 for 15 minutes and question 2 for 15 minutes.
4. Facilitator control movement, keep time, and closes discussion at 30 minutes. Back to general discussion.
5. Ro-order tables and seats
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GROUPS PRESENTATION
1. Two person per group
2. Present on group perspectives about the questions
3. Be mindful of time
4. Open your mind to a collective learning, self-reflection, and posture of humility
5. Take what is meaningful for you and your interactions
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CULTURAL COMPETENCE & CULTURAL HUMILITY
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CULTURAL COMPETENCE
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CONTACT INFORMATION
Dr. Carlos Mejia Rodriguez Medical OfficerWA State Coalition of Community Health Workers for Migrants & Refugees [email protected] Community Engagement Coordinator Southwest RegionMolina Healthcare [email protected]: (360)489-7969