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Specialists in sales & marketing recruitment www.michaelpage.be Procurement & Supply Chain SALARY SURVEY 2013 for Belgium

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  • Specialists in sales & marketing recruitmentwww.michaelpage.be

    Procurement & Supply Chain

    SALARYSURVEY2013for Belgium

  • Michael Page Belgium is pleased to present the 2013 Salary Survey for Procurement & Supply Chain positions.

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    5

    TABLE OF CONTENTS

    INTRODUCTION 6

    MICHAEL PAGE BELGIUM 7

    1. PROCUREMENT POSITIONS 111.1 Procurement Director 121.2 Procurement Manager (Direct & Indirect) 141.3 Direct Buyer 161.4 Indirect Buyer 181.5 Project Buyer 20

    2. SUPPLY CHAIN POSITIONS 232.1 Supply Chain Director 242.2 Supply Chain Manager 262.3 Supply Chain Planner 282.4 Production Planner 302.5 Supply Chain Project Manager 32

    3. LOGISTICS POSITIONS 353.1 Logistics Director 363.2 Warehousing & Distribution Manager 38

    4. CUSTOMER SERVICE 414.1 Customer Service Manager 42

    5. SPECIALISED EDUCATION 455.1 Bachelor 465.2 Master 475.3 Professional Education Additional trainings 47

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    6

    INTRODUCTION

    Michael Page

    Michael Page is one of the worlds leading professional recruitment consultancies, specialising in the placement of candidates in permanent, contract, temporary and interim positions. The Group represents:

    uu Over 37 years of experience in specialised recruitment in a wide variety of professional fields, business sectors and geographic regionsuu A long-standing relationship with the worlds leading companies as well as partnerships in

    international recruitment projectsuu A Group that has grown organically and that is supported by the latest recruitment software

    and toolsuu Trainee programs and evaluation methods which guarantee highest quality for our clients

    Using methods that have been thoroughly tested in the field, Michael Page can provide its clients with solutions tailored to each individual situation. The key to success lies in the ability to measure and manage different tasks and adapt each working tool to the specificity of each assignment.

    Michael Page employs consultants in the following countries: Argentina, Australia, Austria, Bel-gium, Brazil, Canada, Chili, China, Colombia, France, Germany, Ireland, Italy, Japan, Luxembourg, Mexico, Morocco, The Netherlands, New Zealand, Poland, Portugal, Russia, Singapore, South Africa, Spain, Sweden, Switzerland, Turkey, The United Arab Emirates, the United Kingdom and the United States.

    Our specialised consultants have in-depth knowledge and sector specific training in the area for which they recruit. Michael Page guarantees:

    uu A tailor-made service uu A comprehensive knowledge of the specific sector and market of our clients and candidatesuu An in-depth understanding of each positions demands on both the technical and human leveluu A genuine comprehension of our partners cultures and specific requirements

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    7

    MICHAEL PAGE BELGIUM

    Procurement & Supply Chain

    At the crossroads of the main European economic flow (between two of the biggest European economies, close to the Rhine and with an open coast on the Northern Sea), Belgium is ideally located to be at the cutting edge in the field of Supply Chain & Procurement.

    Due to this natural asset and as a consequence of the last economical crisis, supply chain & pro-curement management has become a key factor to many companies success and profitability, and therefore there is an increasing demand for skilled candidates in these specialties.

    This being said, finding candidates with a relevant background (languages, diploma, sector) is not simple. Regarding that, Michael Page is the partner of choice to recruit experienced profes-sionals in Procurement & Supply Chain.

    We can get you in touch with professionals for both permanent and temporary positions ranging from promising potentials with a first experience, people with a confirmed management experi-ence, highly skilled specialists and finally top management executives.

    Strengthened by years of experience in the field, Michael Page acts as a partner and advisor to the candidates (career evolution, negotiation, taking references...) as well as to the clients (in-depth market knowledge, perfect understanding of the companys needs and culture). We focus on the following activities:

    Procurement

    uu Sourcing Officer/Manager/Directoruu Indirect Buyer (HVAC, MRO, IT)uu Direct Buyer (raw materials, commodity management, BOM-procurement, )uu Purchasing Manager/Director

    Logistic and Supply Chain

    uu Supply Chain Analyst (supply, production and demand planner)uu Planning Manager (S&OP)uu Transportation Manager/Directoruu Supply Chain Manager/Directoruu Inventory Manager/Directoruu Warehouse Manageruu Distribution Manageruu Logistic Manager/Directoruu Supply Chain Project Engineer/Manager

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    8

    Customer Service Management

    uu Customer Service Manager

    The quality of our recruitments reflects the ability of our consultants to fully understand the techni-cal expertise related to the positions as well as the personal skills, the required language knowl-edge and the motivation of the candidates. This approach is only possible thanks to the business experience of our consultants and their relevant background in Procurement & Supply Chain.

    Methodology

    The information within this Salary Survey is coming from a cross analysis between several sources :

    uu Michael Page Belgium databaseuu Actual data from the recruitment marketuu Our 10 years of presence on the recruitment market in Belgium

    Michael Page is offering a global expertise with more than thirty years of presence in the field of Procurement & Supply Chain. Michael Page is able to support you all around the country across our several offices in Antwerp, Ghent, Brussels and Wavre.

    The following functions are those which we had most frequently treated in the past year.

    The salary range is calculated with minima and maxima of the possible salary.

    We hope this study will be a useful tool for you.

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    9

  • 1. PROCUREMENT POSITIONS

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    12

    1.1 Procurement Director

    Reports to: Chief Operations Officer, Chief Financial Officer,

    Vice President of Business Unit, General Manager

    Similar Job Titles: Vice President Purchasing, Director Purchasing,

    Chief Procurement Officer

    Responsibilities

    uu Direct and oversee the organisations purchasing functionsuu Lead and execute global sourcing strategiesuu Negotiate large purchase contracts ensuring best terms and conditionsuu Develop policies related to procurement of goods and servicesuu Reduce the number of suppliers and ensure supplier selection by a cross-functional approach

    of total cost of ownershipuu Drive cost reduction programsuu Maximise integration of suppliers and suppliers solutionsuu Ensure overall end compliance with commercial / technical requirementsuu Develop core competencies of buyers, managers and future leaders and motivating the teamuu Recruit best in class procurement professionals

    Ideal Candidate Attributes

    uu Tertiary education such as APICS (BSCM, CPIM, CSCP) or VIB/BEVIB coursesuu First class track record of achievement within an operational role followed by management

    excellenceuu Proven negotiator and influencer with ability to build rapport and trust at all levels of the businessuu Strong negotiation capabilities, strategic thinking, financial and analytical skillsuu Familiar with a variety of field concepts, practices and proceduresuu Exemplary communication and influencing proficienciesuu Exposure to main ERP systems

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    13

    Salary Guide: Director Procurement (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years - - -

    5-15 years 69 - 86 83 - 112 95 - 129

    + 15 years 77 - 97 95 - 126 108 - 195

    Bonus 10% - 20% 15% - 25% 15% - 30%

    Company car Yes Yes Yes

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    14

    1.2 Procurement Manager (Direct & Indirect)

    Reports to: Procurement Director

    Similar Job Titles: Purchasing Manager

    Responsibilities

    uu Develop and lead the sourcing strategies together with cross-functional teams across the organisationuu Analyse categories of spend to determine potential opportunities regarding cost optimisationuu Actively search for alternative sources and solutions of supplyuu Determine best-in-class processes in order to drive cost and service improvementsuu Cooperate with Supply Chain and Operations to ensure continuity of supplyuu Monitor performance and service levels of suppliers (optional) Managing staffuu Negotiate contracts with suppliers and ensure compliance with commercial / technical re-

    quirements

    Ideal Candidate Attributes

    uu Master or Bachelor degree, additional education in Procurement and/or extensive experience in Procurement; further education can be advantageousuu Record of very strong negotiation, communication and project management skillsuu Knowledge of overall supply chain management processes Good business acumenuu Good analytical mindsetuu People management skills (optional)uu Experience in ERP systemsuu Good business acumen

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    15

    Salary Guide: Procurement Manager (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years - - -

    5-15 years 55 - 72 57 - 82 60 - 92

    + 15 years 63 - 81 67 - 87 74 - 96

    Bonus 6% - 15% 10% - 15% 10% - 20%

    Company car Most often Yes Yes

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    16

    1.3 Direct Buyer

    Reports to: Procurement Manager

    Similar Job Titles: Technical Buyer, Commodity Buyer, Sourcing Specialist,

    Strategic Buyer, Category Manager, Senior Buyer

    Positioning

    uu Envolved in the process of acquisition of materials and products related to a direct manu-facturing or distribution environmentuu Range of purchased items can exist of finished or traded goods, raw commodities or (sub)

    assemblies

    Responsibilities

    uu Analyse categories of spend to determine potential cost savings (eg. economies of scale, ) uu Implement cost reduction programs uu Manage and implement cost-effective supplier management practices uu Identify new ways of working with suppliers uu Management of existing supplier relationships and contracts uu Develop new supplier base in line with global procurement policyuu Renegotiation of supplier contracts where required uu Improve current processes for areas of responsibility uu Study the relevant markets, keeping up-to-date with the latest trends and techniques uu Review orders for completeness, accuracy and compliance

    Ideal Candidate Attributes

    uu Master or Bachelor Degree, additional education with a major in Procurement and/or proven employment record in Purchasing uu Very good negotiation and communication skills uu Ability to prioritise and meet deadlines uu Analytical mindsetuu Experience in ERP systems uu Advanced MS Office skills (advanced Excel: pivot tables, macros,)

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    17

    Salary Guide: Direct Buyer (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years 42 - 49 42 - 56 42 - 60

    5-15 years 49 - 67 50 - 71 54 - 75

    + 15 years 57 - 65 62 - 75 63 - 80

    Bonus 0% - 5% 5% - 10% 5% - 15%

    Company car Yes Yes Yes

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    18

    1.4 Indirect Buyer

    Reports to: Procurement Manager

    Similar Job Titles: Fleet Buyer, Services Buyer, IT Buyer, Facility Buyer

    Positioning

    uu Indirect procurement involves purchasing goods or services that likely will not end up in the product or service being delivered to the customer, and is involved in the process of acquisi-tion of all products and services needed in order to realize a complete project.uu Range of purchased items is wide, from standardized low value items (eg. office supplies)

    to complex and costly products, CAPEX, OPEX, services consulting services and transport.

    Responsibilities

    uu Analyse categories of spend to determine potential cost savings uu Implement cost reduction programs uu Manage and implement cost-effective supplier management practices uu Identify new ways of working with suppliers uu Management of existing supplier relationships and contracts uu Develop new supplier base in line with global procurement policyuu Renegotiation of supplier contracts where required uu Improve current processes for areas of responsibility uu Study the relevant markets, keeping up-to-date with the latest trends and techniques uu Review orders for completeness, accuracy and compliance

    Ideal Candidate Attributes

    uu Master or Bachelor Degree, additional education with a major in Procurement and/or proven employment record in Purchasing uu Very good negotiation and communication skills uu Ability to prioritise and meet deadlines uu Analytical mindsetuu Experience in ERP systems uu Advanced MS Office skills (advanced Excel: pivot tables, macros,) uu Particular skills in the area of expertise is a plus : Marketing, IT, HR, Transport,

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    19

    Salary Guide: Indirect Buyer (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years 38 - 46 42 - 55 43 - 60

    5-15 years 42 - 58 50 - 67 53 - 72

    + 15 years 55 - 64 62 - 73 64 - 75

    Bonus 0% - 5% 5% - 10% 5% - 15%

    Company car

    Depends on the candidates seniority

    Yes, usually after 5 years of experience

    Yes, usually after 5 years of experience

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    20

    1.5 Project Buyer

    Reports to: Direct report to Purchasing Manager

    Reporting in dotted lines to Project Manager

    Similar Job Titles: International Project Procurement, EPCM Buyer,

    Public Tendering Specialist, Engineering Procurement Manager

    Positioning

    uu A Project Buyer is involved in the process of acquisition of all products and services needed in order to realize a complete project, in line with the global or local company strategy. uu The range of purchased items depends on the project. It mainly has a focus on local sub-

    contractors (EPCM), production lines or project materials.

    Responsibilities

    uu Project procurement management, including the establishment of project specifications and procurement strategiesuu Contract management, including close cooperation with the project team and main contractor(s)

    such as EPC1, EPCM2, EPCI3uu Understand the strategic details of the market, develop and implement contracting strategy

    initiatives for technical equipment and servicesuu Identify procurement risksuu Lead negotiations with key suppliers and contractors to drive costs downuu Develop close working relationships with internal stakeholders, ensuring a high customer

    service orientationuu Liaise with the Finance department to develop and implement control proceduresuu Continuous and active commitment to tactical optimization of the purchasing processuu Continuously control and monitor the contractual terms regarding quantity, price, delivery,

    and moreuu Provide reporting on the resultsuu Ensure reporting and KPIs towards the Procurement Manager and the Project Manageruu Continuous proposition of improvement processes

    1 EPC Engineering, Procurement, Construction 2 EPCM Engineering, Procurement, Construction Management3 EPCM Engineering, Procurement, Construction Management and Installation

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    21

    Ideal Candidate Attributes

    uu Technical Master or Bachelor Degree, additional education with a major in Procurement and/or proven employment record of at least three years of experience in (Project) Purchasing uu Very good negotiation and communication skills uu Legal and contract management skills are strong assetsuu Technical polyvalence in order to comprehend all aspects of the projectuu The ability to gather people around his ideasuu Experience in project management uu Multicultural experience is often required for international / overseas projectsuu Ability to prioritize and meet deadlines uu Analytical, meticulous and curiousuu Experience in ERP systems uu Advanced MS Office skills (advanced Excel: pivot tables, macros,)

    Salary Guide: Project Buyer (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years 42 - 57 42 - 58 43 - 61

    5-15 years 49 - 80 50 - 90 54 - 95

    + 15 years 55 - 87 62 - 95 64 - 104

    Bonus 0% - 5% 5% - 10% 5% - 15%

    Company car Yes Yes Yes

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • 2. SUPPLY CHAIN POSITIONS

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    24

    2.1 Supply Chain Director

    Reports to: Chief Operations Officer, Chief Executive Officer,

    Vice President Business Unit, General Manager

    Similar Job Titles: Vice President Supply Chain, Global Supply Chain Director

    Responsibilities

    uu Provide expert guidance and advice to company leadership on all aspects of the supply chain function uu Plan, implement and control the operations of the supply chain from all movements and

    storage of materials, work-in-process inventory, and finished goods from point-of-origin to point-of-consumption uu Drive profitability and productivity across demand planning, supply planning as well as new

    production planning processes within scope of activities uu Ensure correct roll out of inventory management, capacity management, new product intro-

    duction, supply chain processes and systems uu Recruit best-in-class supply chain professionals

    Ideal Candidate Attributes

    uu Master or Bachelor degree, additional education such as APICS (BSCM, CPIM, CSCP), a specialised MBA or local equivalent uu Proven leadership qualities as well as vast experience uu Proven negotiator and influencer with ability to build rapport and trust at all levels of the business uu Capacity to build teams, systems and processes from ground up uu Significant commercial acumen, analytical skills and problem solving abilities

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    25

    Salary Guide: Supply Chain Director (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years - - -

    5-15 years 63 - 88 77 - 110 80 - 125

    + 15 years 73 - 100 95 - 135 110 - 200+

    Bonus 10% - 20% 15% - 25% 15% - 30%

    Company car Yes Yes Yes

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    26

    2.2 Supply Chain Manager

    Reports to: Head of Supply Chain, Manager Supply Chain,

    Supply Chain Director

    Similar Job Titles: Supply Chain Specialist, Supply Manager,

    Supply Chain Engineer

    Responsibilities

    uu Establish international supply chain and sourcing strategies and processes uu Manage supply chain projects with interdisciplinary teams uu Monitor and qualify key suppliers uu Ensure correct capacity management, new product introduction, supply chain processes

    and systems uu Implement operations of the supply chain from all movements and storage of raw materials,

    work-in-process inventory, and finished goods from point-of-origin to point-of-consumption uu Assist the Supply Chain Director in the development of inventory policies (e.g. inventory logic,

    per ship-to-location, per supplier base) and standards

    Ideal Candidate Attributes

    uu Master or Bachelor degree, additional education eg APICS (BSCM, CPIM, CSCP) such as BA / MBA or further education in Business Administration or Logistics / Supply Chainuu In addition to analytical skills, a practical supply chain experience (5-10 years) in the relevant

    environment is highly valued uu Proven negotiator with ability to build rapport and trust at all levels of the business uu Exposure to main ERP systems uu Proven people management skills

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    27

    Salary Guide: Supply Chain Manager (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years 48 - 60 51 - 62 -

    5-15 years 52 - 70 58 - 84 62 - 90

    + 15 years 65 - 83 70 - 90 72 - 95

    Bonus 5% - 10% 10% - 15% 10% - 20%

    Company car Most often Yes Yes

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    28

    2.3 Supply Chain Planner

    Reports to: Supply Chain Manager, Planning Manager

    Similar Job Titles: Supply Chain Analyst, Supply / Demand Planner

    Responsibilities

    uu Liaise with internal customers (sales, production, engineering) and external suppliers to max-imise stock availability and lead timesuu Ensure stock shortfalls are avoided whilst keeping stock levels to a minimumuu Analyse forecasted demand versus production & supply capacities and adjust accordingly uu Accurately project supply shortfalls and surpluses in a timely manneruu Monitor data accuracy and consistency of forecast adjustments supplied by sales, produc-

    tion, suppliers etc.uu Root cause analysis of supply & production side issuesuu Support Sales and Operations in the development of supply solutions to maintain fulfillment

    targets

    Ideal Candidate Attributes

    uu Master or Bachelor degree, additional education in Supply Chain Management and / or tertiary education in Production / Manufacturing Engineering or equivalentuu Analytical skillsuu Ability to work independently but also the ability to interface with relevant key stakeholders

    such as Sales, Engineering and Production departmentsuu Experience with SAP / APO or equivalent ERP system

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    29

    Salary Guide: Supply Chain Planner (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years 30 - 44 33 - 45 35 - 47

    5-15 years 40 - 52 43 - 55 45 - 58

    + 15 years 45 -55 50 - 60 53 - 65

    Bonus No No No

    Company car No No No

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    30

    2.4 Production Planner

    Reports to: Supply Chain Manager, Head Production Planning

    Responsibilities

    uu Plan the utilization of the production lines in the short term (daily/weekly) and the longer run (monthly), this up and to component level (MPS)uu Liaise with internal customers (purchasing, supply & demand planning, production, sales) to

    avoid production shortfalls, maximize utilization and minimize production lead timesuu Root cause analysis of production shortfallsuu Monitor production data accuracy and consistency and follow up with the production de-

    partmentuu Plan the occupation of personnel over the production lines in the short term (daily/weekly)uu Support Sales & Operations Planning in the development of supply chain solutions that are

    tailormade for the specific environment (MTS / MTO)

    Ideal Candidate Attributes

    uu Master or Bachelor degree, additional education in Supply Chain Management and/or tertiary education in Production/Manufacturing Engineering or equivalentuu Analytical skillsuu Ability to work independently but also the ability to interface with relevant key stakeholders

    such as Sales, Engineering and Production departmentsuu Experience with SAP / APO / MM or equivalent ERP system & production modules

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    31

    Salary Guide: Production Planner (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years 30 - 44 33 - 45 35 - 47

    5-15 years 40 - 52 43 - 55 45 - 58

    + 15 years 45 -55 50 - 60 53 - 65

    Bonus No No No

    Company car No No No

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    32

    2.5 Supply Chain Project Manager

    Reports to: Project Director, Partner, Associate

    Similar Job Titles: Supply Chain Analyst, Project Manager, Supply Chain Engineer,

    Supply Chain Consultant

    Responsibilities

    uu Deliver world class business and change management consulting to senior management within organisationsuu Work in project teams with both colleagues and client staff from a wide variety of business

    areas to develop innovative procurement and supply chain solutions uu Analyse procurement & supply chain processes together with counterparts and develop

    optimised concepts for presentation to the client uu Monitor the market for new best practice tools and techniques, expand knowledge and skills

    and thereby enable clients to achieve competitive success uu Implement within the client organisation the strategies and concepts presented to ensure

    validation of these strategies

    Ideal Candidate Attributes

    uu Master Degree in business / engineering, ideally with a major in Procurement / Materials Management or Supply Chainuu Additional education in APICS (BSCM, CPIM, CSCP) is considered a strong assetuu Certified Program Management Methodology ( Lean, Six Sigma, )uu Keen analytical, presentation and problem solving skills uu A customer focused approachuu High level of social skills, confident manner, team player uu Flexibility and willingness to travel

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    33

    Salary Guide: Supply Chain Project Manager (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years - 39 - 55 42 - 60

    5-15 years - 47 - 72 52 - 83

    + 15 years - 62 - 80 65 - 90

    Bonus - 10% - 15% 10% - 30%

    Company car - Yes Yes

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • 3. LOGISTICS POSITIONS

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    36

    3.1 Logistics Director

    Reports to: President/Vice President Logistics, CPO, CFO, CEO

    Similar Job Titles: Director of Materials, Logistics Manager

    Responsibilities

    uu Organise warehousing and inventory management systemsuu Manage the physical distribution facility layoutuu Implement logistics technology and organisational development for all employeesuu Lead cross-functional teams for continuous improvementsuu Manage Logistics team regarding transportationuu Conduct logistic analysis to help lower operative costs and identify areas for process im-

    provementuu Maintain strong business relationships and negotiate contracts with various transportation

    vendors / providers of transport truck, rail and vessel

    Ideal Candidate Attributes

    uu Tertiary Master or Bachelor degree, additional education such as specialised MBA or local equivalentuu Practical logistics experienceuu Demonstrated ability to effectively run multiple warehouse operationsuu Knowledge of warehouse / distribution technology systemsuu Experience in project managementuu Financial analysisuu Strong communicator

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    37

    Salary Guide: Logistics Director (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years - - -

    5-15 years 55 - 70 62 - 89 63 - 107

    + 15 years 60 - 78 65 - 105 71 - 125

    Bonus 10 % - 20% 15% - 25% 15% - 30%

    Company car Yes Yes Yes

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    38

    3.2 Warehousing & Distribution Manager

    Reports to: Logistic Manager, Logistic Director

    Similar Job Titles: Distribution Centre Manager

    Responsibilities

    uu Plan and coordinate the warehouse operations at distribution depots, retail super-stores and manufacturing plants uu Liaise with clients, suppliers 3PLs and ensure a seamless supply of products to and from

    the warehouse uu Plan deliveries and dispatch of goods uu Monitor and allocate storage space uu Track stock levels, using computer packages uu Plan work schedules for warehouse operatives and supervisors uu Ensure workplace health and safety requirements are met uu Ensure productivity targets are met uu Work in close collaboration with Sales, Supply Chain and Quality departments

    Ideal Candidate Attributes

    uu Master or Bachelor degree, certification in Logistics / Supply Chain Management uu Experience and qualifications in warehouse and distribution operations uu Strong negotiation capabilities uu Good numerical and IT skills, particularly spreadsheets and databases uu Leadership, motivational and team working skills uu Experience in health & safety procedures

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    39

    Salary Guide: Warehousing & Distribution Manager (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years 43 - 52 44 - 57 -

    5-15 years 45 - 65 48 - 71 55 - 85

    + 15 years 52 - 67 53 - 75 61 - 93

    Bonus 5% - 10% 10% - 15% 10% - 20%

    Company car Most often Yes Yes

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • 4. CUSTOMER SERVICE

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    42

    4.1 Customer Service Manager

    Reports to: Procurement / Supply Chain Manager, Operations Manager

    Similar Job Titles: Order Management, After sales Manager

    Responsibilities

    uu Ensure timely deliveryuu Compile the manufacturing plan to ensure product availability to the customeruu Minimise the risk of delays by identifying potential issuesuu Capacity planning, management of stock and ensure excellent service to customersuu Provide production and packing plans for each relevant departmentuu Monitor stocks, plan capacities and estimate orders in order to compile accurate plansuu Highlight shortfalls to management so that action can be takenuu Ensure regular communication with all relevant departmentsuu Continually develop the planning process, making any recommendations for change that will

    lead to continuous improvement

    Ideal Candidate Attributes

    uu Master or Bachelor degreeuu Experience in a supply chain environmentuu Analytical and numerical skillsuu Very good IT / ERP skills - Excel, SAPuu Good communicator and excellent organisational skills

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    43

    Salary Guide: Customer Service Manager (in K Euros)

    Number of Employees

    < 250 2501000

    Exp

    erie

    nce

    2-5 years 36 - 45 38 - 49 38 - 54

    5-15 years 41 - 54 43 - 57 47 - 71

    + 15 years 44 - 61 50 - 68 57 - 85

    Bonus No 5% - 10% 5% - 15%

    Company car

    Depending on the importance of the

    Customer Services role in the company

    Yes Yes

    Above figures include single and double holiday pay.

    NB: Belgian salary packages also provide fringe benefits such as:

    uu Net allowances / Representation costsuu Insurancesuu Pension Plan

  • 5. SPECIALISED EDUCATION

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    46

    RELEVANT EDUCATION

    The education in Procurement & Supply Chain Management has evolved within the past few years and specialised professional certifications and training programs have been created to meet the market requirements.

    The following tables indicate the available education in Belgium and internationally.

    5.1 Bachelor

    School Diploma Website

    Hogeschool GentBachelor Bedrijfsmanagement - Logistiek Management

    http://www.ugent.be/

    Hogeschool West VlaanderenBachelor Bedrijfsmanagement - Logistiek Management

    http://www.howest.be/

    HUBrusselBachelor Bedrijfsmanagement - Logistiek Management

    http://www.hubkaho.be/

    Karel De Grote Hogeschool Antwerpen

    Bachelor Logistiek Management http://www.kdg.be/

    KATHO Bachelor Logistiek Management http://www.katho.be/

    Katholieke Hogeschool KempenBachelor Logistiek Management Bachelor in de Logistiek

    http://www.khk.be

    Katholieke Hogeschool LimburgLogistiek Management (BA Bedrijfsmanagement)

    http://www.khlim.be/

    Provinciale Hogeschool LimburgLogistiek Management Supply Chain Business Analyst

    http://www.phl.be/

    Haute cole Francisco FerrerGestion des transports et logistique d'entreprise

    http://www.dorifor.be/

    EPHECCommerce Extrieur, Spcialisation Logistique et Supply Chain lInternational

    http://www.ephec.be

    Haute Ecole Charlemagne Baccalaurat Logistique et Transports http://www.hech.be/

  • All information contained in this survey is the property of Michael Page (Belgium) SA.

    47

    5.2 Master

    School Diploma Website

    FUCAM & UCL-Mons Master Complmentaire en Gestion des Transports http://ciem.ulb.ac.be

    FUCAM & UCL-Mons Executive Master in International Supply Chain Management http://www.supplychainmaster.eu

    ULB Advanced Supply Chain Planning http://formcont.ulb.ac.be

    Universiteit Antwerpen

    Master in Maritieme WetenschappenMaster of Transport and MaritimeManagement Master in Zee en Vervoerrecht

    http://www.ua.ac.be/

    Antwerp Management School Operations & Supply Chains Excellence for Executives http://www.antwerpmanagementschool.be/

    Vlerick Leuven Gent Management School

    InkoopmanagementSupply Chain ForumMaster Class in Supply Chain Management

    http://www.vlerick.com/nl

    KULeuvenMaster in Civil Engineering Traffic, Logistics and Intelligent Transport Systems

    http://www.kuleuven.be/toekomstigestudenten/publicaties/Ing/Industrial.pdf

    5.3 Professional Education Additional trainings

    School Diploma Website

    Association for Operations Management (USA/Belgium)

    Certified Supply Chain Professional www.apics.org

    VIB Several extra - training programs http://www.bevib.be

    ABCALDiplme dAcheteur Professionnel (organis par lEcole Suprieure des Achats)

    http://www.abcal.org

    ABCAL Certificat Manager en Logistique http://www.abcal.org

    UCL (en collaboration avec lABCAL)

    Le Management Stratgique des Achats

    http://www.abcal.org

    UCL (en collaboration avec lABCAL)

    Executive Master in International Supply Chain Management

    http://www.abcal.org

  • Part of the

    Michael Page Belgium

    Michael Page Brussels

    Place du Champ de Mars, 5 1050 Brussels Tel : +32 2 509 45 45Fax : +32 2 509 45 40

    Michael Page Antwerp

    Emiel Banningstraat 472000 AntwerpenTel : +32 3 303 28 50 Fax : +32 3 303 28 59

    Michael Page Ghent

    Gaston Crommenlaan 4 bus 0501 9050 Ghent Tel : +32 9 296 23 02

    Email: [email protected]: www.michaelpage.be