MPLS PARKING METER PROJECT

GROUP 3 PETER, ALLISON, THOMAS, JEREMY, ADAM, TRUNG, SAURAV

OVERVIEW

LOVE/HATE

OBSERVATIONS

PROPOSAL

EXISTING APP

PERSONAS

PROCESS

LOW FIDELITY TEST

TEST RESULTS

FINAL PROTYPE

LOVE/HATE

Waiting in line

Lose receipt

Can’t remember #

Can’t view leftover time

DOWNTOWN METER OBSERVATIONS

Wide range of users

Some didn’t bother to pay

Everyone used credit cards

Only 1 person used coins

Didn’t remember #’s

Didn’t know what to do with reciepts

Transactions took an average of 1 min

DELIVERABLE PROPOSAL

NEW MPLS PARKING APP

City-wide

Ages 17-45

Frequent meter users

Save time

Eliminate trips to kiosk

Includes history of reciepts

Add time from phone

View remaining time

EXISTING APP

PROBLEMS ConfusingJust Northern Loop“Zones” featureFeesNot user-friendlyDoesn’t save reciept

GOOD CONCEPT, BUT THEY CHARGE AN EXTRA $.25 TO FILL THE METER FROM THE PHONE, THAT’S BULL****!

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PERSONAS

Wendy, 453 KidsNeeds info quickly (kids waiting in car)Wants to add more time between eventsHonda OdysseyWoodbury, MN

Zach, 23YoungEmbraces technologyLoves to experience city Trys new restaurantsMeets friends downtownU of M campus

Collin, 30 Downtown WorkerRunning late to work, Wants to pay meter while walking, Gets stuck at work but need to add money to meterSt. Louis Park

PAPER PROTOTYPE

MAPPING PAPER PROTOTYPES

LOW FIDELITY TEST

TEST RESULTS

WHAT WE FOUND

LIMITATIONS WITH PAPER

USERS DESIRED CONFIRMATION/FEEDBACK

SCROLLING VS. KEYBOARD

POTENTIAL CHANGES

ADD HOME BUTTON

ORDER OF INPUT

INCREASE PREDICTABILITY

USE OF COLOR

PUSH NOTIFICATION WARNINGS

FINAL PROTOTYPE/DELIVERABLE

WHY IS IT SUCCESSFULL?

FREE TO USE

STREAMLINED

ONLY THE NECESSARY FEATURES

MPLS PARKING

HOME SCREEN

MPLS PARKING

TIME/TOTAL

4:48 PM 4:4 8 PM

|

4:48 PM 4:4 8 PM

$2.25

4:48 PM 4:4 8 PM

TIME REMAINING

4:48 PM 4:4 8 PM

PAYMENT/MAP

4:48 PM 4:4 8 PM4:48 PM 4:4 8 PM4:48 PM 4:4 8 PM

FUTURE TESTING

APP

APP VS. METER

Determine average amount of time it takes to complete a transaction using the app

Can they use the app effectively while walking?

Can they pay for parking before they get outof the car?

Assign each method to an individual in order to compare times and observations.

BUILDING AWARENESS

Put on existing parking meter stations around the city

make use of the urban environment/backdrop

Use public transportation as a “vehicle” to deliver message

SAVE TIME!

CHECK OUT THE APP!

STICKERS

ADVERTISE

THANK YOU!