mr. peter gerhardt presentation

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    October 2007

    Deutsche Bahn AG

    Mr. Peter Gerhardt

    Integrated Systems Rail, Safety

    The Integrated Management System (IMS) at DB AG

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    The Integrated Management System (IMS) integrates the management systems for quality,environment and safety, for example, including all synergy effects, to create a new overallmanagement system, in which the processes, interfaces, structures and documentation systems ofthe individual systems are combined into a standard system.

    VisionGoals

    Corporate planning

    Corporate management

    Corporateranking

    Corporateevaluation

    Balancedscorecardsystems

    ManagementreportP r o c e s s e s

    Worksafety

    Hazardousmaterials

    Emergency/fire safety

    Environment SafetyQuality

    and processmgmt

    The Integrated Management System is the basis of all managementand control systems used in the DB AG Group

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    Purpose and aim of IMS: creation of legal safeguards, continuousimprovement of cost effectiveness, simplification by reducing complexity

    To achieve the goals of IMS, all synergies must be captured, duplicated work and activitiesavoided, and a Group-wide IMS peformance plan implemented.

    The Integrated Management System is designed to

    support managers in the performance of their individual corporate responsibilities

    reduce costs and effort in the long-term through continuous process optimisation and by combiningduties and competences

    support employees in the integrated implementation of processes

    guarantee the supply of employment-related information and requirements

    secure a positive corporate ranking (management quality)

    estimate ecological and economic opportunities and risksand thus ensure sustainability.

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    Implementation of a continuous and process-oriented integrated management system as amanagement and control tool throughout the DBGroup, complete with an effective and legallyestablished structural and workflow organisation

    Definition of IMS roles, clear allocation of responsibilities

    Guarantee of continuous process improvement tooptimise performance and costs

    Target in 2006: Group-wide introduction of IMSInitial situation in 2005

    Several different DB AG managementsystems running in parallel

    Different standards (specifications) anddocumentation systems

    No continuous process environment

    No standardised ruling for interfaces

    The 6 elements ofthe IMS at DB AG

    Quality

    Safety Environment

    Fire safety/emergency

    Work

    safety

    Hazardousmaterials

    In 2005, the Board of Management decided to set up a Group-wide, continuousand process-oriented integrated management system (IMS)

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    In the IMS 2006 work programme, development work ends, and is followedin 2007 by implementation, consolidation and further development

    20072006

    Appoint and implementIMS management and organisation

    Boards

    decision onIMS org.BU/SC

    Performmanagementreviews

    Train staff and provide resources

    Develop and implement process

    management

    Assess and develop management system

    Analysis,action,projects

    Implementationof IMS org.BU/SC ends

    Start ofimplementation ofIMS org. BU/SC

    March April May June July Aug Sep Oct Nov Dec 1 st Q 2 nd Q 3 rd Q 4 th Q

    IMS organisation in divisionsSet up IMS committees

    Legal report

    IMS vision and policy

    IMS qualification concept

    IMS process situation

    Integrated processes specified IT support concept

    DB Excellence Programme

    Audit system

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    The committee sitauion for the design of management systemsintegrates committees for specific elements and general IMS committees

    Group Board ofManagement Group Board of Management

    Steering Committee

    Group committees/working groups

    Executive Committee

    IMS Steering Committee

    IMS Board

    KAEnv.

    KAWorksafety

    KAHaz.mat.

    KAEmerg. / Fire

    KAEBL

    Line organisation / Projects

    BoardCommitteeon Safety

    Design and Improvement ofManagement Systems

    Contents: Design of management systems

    The IMS Steering Committee has Group-wide IMSdecision-making competence

    The IMS Board is the common platform for thedesign of the IMS for the Group management andthe IMS functions of the BU. The Group functions(6 IMF elements), the IMS line organisations of theBU and the specialist committees. Thespokesperson for the IMS Board ist the head ofVQ. The heads of VR L, I and P appoint therepresentatives of their division to the IMS Board.

    The Group committees for IMS elements providethe approach specified for the IMS elements withinthe Group.

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    Cost reduction and capture of synergy effects bycombining duties and competences in shared

    services during IMF setup

    To secure continuous process improvementfor performance and cost optimisation

    IMSVision

    IMS policy

    with element-specificamendments

    IMS work programmewith IMS goals/ action

    with element-specific workprogrammes with goals/action

    DB AGs IMS supports strategic Groupprocess and cost optimisation goals

    Strategic IMS goalsfor the DB Group

    with element-specific

    details Improvement of qualityprovided for customer

    To secure a professional environmentand safety management system to

    support DB AG as a provider of safe,long-term mobility

    Sub ordinate element-specific goals

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    IMSVision

    IMS policy

    with element-specificamendments

    IMS work programmewith IMS goals/ action

    with element-specific workprogrammes with goals/action

    The IMS environment and safety management goal is supported byelement-specific goals

    Safety management : Increase in safety of rail operations

    Environment management : Design and implement environmentalprotection effectively with legal safeguards andas an integral part of corporate duties

    Work safety management : Reduction of accidents at work

    Hazardous materials management : Stabilisation andimprovement of the high safety and quality level in the transport ofhazardous materials, and lobbying for improvements in the law

    Fire safety/emergency management : Effective provision ofsafety level achieved and further reduction of risks

    To secure a professional environment and safety management systemto support DB AG as a provider of safe, long-term mobility

    To secure continuous process improvementfor performance and cost optimisation

    Quality : Improvement of quality provided for customer

    Strategic IMS goalsfor the DB Group

    with element-specificdetails

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    Tasks completed to date (November 2006): the majority of the workon the introduction of the IMS has been completed

    Setup and implementation of IMS committee structure

    Introduction of continuous improvement programme (BEP)

    Introduction of IMS audit system (shared services)

    Preparation and implementation of IMS organisation in BU and regions

    Preparation of a concept for an IT-supported process management system

    Development and introduction of a control method for integrated processes

    IMS strategy development with VS, VU, VQ launched

    Task completed

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    4 Development of IMS reporting system and balanced scorecard

    1Introduction of management of integrated processesStandard process management system incl. Group directive 120.xxx defined

    5 Spread/establishment of DB Excellence Programme

    6 Implementation and improvement of audit system

    7

    3 Continuation of IT support for IMS

    2 Implementation of IMS strategy process in BU/SC/GM

    Key duties in 2007 for the IMS organisationsin business units/service centres and Group management

    Completion of a management review in the Group

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    Backup

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    The Integrated Management System (IMS) Vision

    The DB Group is the leading provider of global mobility and logistics services.

    The Integrated Management System is a prerequisite for this role.

    The control and continuous improvement of our business processes, and the availability ofvehicle and track guarantee for our external and internal customers a satisfactory level ofpunctuality, exemplary service, a high level of safety and all-round protection of ourenvironment.

    As an integral component of corporate management, the Integrated Management System has amajor influence on forward-looking corporate development, on the long-term improvement inearnings and on the satisfaction of our customers.

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    Thank you for your attention