msc thesis vinke
TRANSCRIPT
Idea Generation in the Fashion Industry
Robert J. Vinke Uppsala University
A thesis submitted for the degree of
Master of Social Science in Entrepreneurship
May 2016
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Abstract
Thisresearchexplorestheideagenerationstageintheinnovationalprocesswithinthe
fashionindustry.
Thetheorysectionstatestherelationofideagenerationtotheinnovationalprocess.Itwas
statedthatideagenerationinthefashionindustryisverycentralisedandattachedtothe
creativedirector.Whereideagenerationcomes,canbepromotedanddevelopedin
multipleways,throughstimulatingcreativityandestablishingappropriateideationsystems.
Throughfivesemi-structuredinterviewsandconsequentanalysis,itisfound,thatcontrary
toestablishedresearch,ideagenerationtowardsproductdevelopmenthappensalotmore
distantfromthecreativedirector.Thisgenerationofideasisdirectedbythisperson,but
theactualgenerationofideashappensthroughaverycollaborativeprocessrootedinthe
designers.Theartisticdirectionsetbythecreativedirectorisamajorinfluencerofideas
generated.Primeinfluencertothis,areeconomicmotives,whichconsequentlymakethese
businessespursuecopyingtogenerateacoherenttrend,wheretheyusebigdatato
forecastthesetrends.Fromadesignerperspectiveideasareprimarilyinfluencedby;
experience,encouragementfromtopmanagementandsubmersionintothetargetmarket.
Theresultsofthisresearchshowhowandwhereideasaregeneratedinthefashion
industry.
Keywords:Ideageneration,Innovation,FashionIndustry
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TableofContents
ABSTRACT...................................................................................................................................................... III
INTRODUCTION .............................................................................................................................................1
THEORYOFIDEAGENERATION................................................................................................................4INNOVATION ....................................................................................................................................................................... 5Innovationalprocess....................................................................................................................................5Typesofinnovation ......................................................................................................................................6
IDEAGENERATION............................................................................................................................................................. 7Ideagenerationinconcept .......................................................................................................................7Improvingideagenerationthroughideagenerationsystems..................................................8Creativityinideageneration ................................................................................................................10
IDEAGENERATIONANDCREATIVITYINTHEFASHIONINDUSTRY.......................................................................... 11SUMMERYOFTHETHEORYOFIDEAGENERATION................................................................................................... 13
METHODS...................................................................................................................................................... 14Researchphilosophy .................................................................................................................................15Researchapproach....................................................................................................................................15Researchstrategy.......................................................................................................................................15Researchchoice...........................................................................................................................................16Datacollectiontechniques .....................................................................................................................18Datacollection ............................................................................................................................................20Sample.............................................................................................................................................................20Researchsetting..........................................................................................................................................22Dataanalysis................................................................................................................................................23Reliability,validityandgeneralisability ..........................................................................................26
FINDINGS....................................................................................................................................................... 28IDEAGENERATION.......................................................................................................................................................... 28Individualvs.collectiveideageneration..........................................................................................28Positioning ....................................................................................................................................................30‘How’ ................................................................................................................................................................33Motivators .....................................................................................................................................................35Drivers.............................................................................................................................................................38
IDEATIONSYSTEMS......................................................................................................................................................... 41CREATIVITY...................................................................................................................................................................... 43
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DISCUSSIONS................................................................................................................................................ 45FUTURERESEARCH......................................................................................................................................................... 48LIMITATIONS ................................................................................................................................................................... 49
CONCLUSION ................................................................................................................................................ 50
REFERENCES ................................................................................................................................................ 51
APPENDIXES................................................................................................................................................. 57APPENDIX1 ..................................................................................................................................................................... 57APPENDIX2 ..................................................................................................................................................................... 59
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Introduction
Innovationisoneofthemaindriversofgrowthforbusinesses(BarringerandIreland,
2012),itisfoundthatestablishedorganisationsperiodicallyneedtoinnovateinorderto
achievethisgrowth(Kelley,2009;Amabile,1988).Importanceofinnovationtothesuccess
ofanorganisationhasbeenwidelyempiricallyrecognised(e.g.Anderson,DeDreu,&
Nijstad,2004;West,2002).
Inthelastdecadetherehasbeenachangeinrealisationthatbusinessesthatwantto
developormaintaintheircompetitiveadvantagehaveaneedforinnovation(Teece,2007;
Anderson,DeDreu,&Nijstad,2004;Elerud-TrydeandHooge,2014).Someprocessesof
innovationsdonotaccountfortheemergenceofideas,theyoftenonlyaccountforidea
evaluationbutskipthegenerationstage,or“theflowofideasisoftenviewedasrichand
generousorisnottreatedexplicitlyatall”(HustedandVintergaard,2004:300).Many
businessesarefoundtohavehaphazardprocessestowardsideagenerationcontrarytoits
relevancetowardsinnovation(BarringandIreland,2012;PinchotandPellman,1999),as
withoutideasgenuineinnovationishardtoreach.
Studyingthefashionindustryisinterestingduetotheireconomicsignificancebeinga
majordriverofeconomicgrowthonregionalandnationallevels(Camelo-Ordazetal.2012;
Potts2009;DeFeliceandPetrillo,2013).Basedonthefactthatthefashionindustryisvery
competitiveincombinationwiththeirshortproductlifecyclesmakestheconceptofidea
generationthought-provoking(Richardson,1996;Elerud-TrydeandHooge,2014).Asit
couldbearguedthatinnovationismoreimportantinthefashionindustry,duetothese
shortlifecyclesandcompetitivenature(CooperandKleinschmidt,1995;DeFeliceand
Petrillo,2013;Elerud-TrydeandHooge,2014).
Muchresearchhasbeenperformedinthefieldofthefashionindustry,numerousinthe
areaoftheirsupplychain,branding,pricingandaffectsoftheirnotoriousshortproductlife
cycles(Christopher,LowsonandPeck,2004).Butlessisknownabouttheirabilitiestobe
innovative(Malem,2008;Camelo-Ordaz,Fernández-Alles,Ruiz-NavarroandSousa-Ginel,
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2012).Particularlytheprocessbywhichtheseideastowardsinnovationaregeneratedand
inwhatpositionwithintheorganisation(Godart,Maddux,ShipilovandGalinsky,2015;
Malem,2008;HustedandVintergaard,2004).
Thislatterquestionisrelevanttoberesearchedasthefashionindustryhasbeenfoundto
bedifferenttootherindustriesinrelationtoideagenerationandsubsequentselectionof
ideas(Godart,Maddux,ShipilovandGalinsky,2015).Ideasaremostoftenselectedby
creativedirectorswithinthefashionbusinesses,wherethey“wieldalmostcomplete
controlovertheirhouses’collections,generatingandimplementingideasconcerninglooks,
colours,fabrics,orpatterns”(Godartetal.,2015:201).
“Thus,theprocessofgeneratingandimplementingcreativeideasinfashionisvery
centralised,andisattachedtothepersonofthecreativedirector.”(Godartetal.,
2015:202)
Thisgivesrelevancetodevelopinganinsighttowhereandhowideasaregeneratedwithin
thefashionindustry.
Settingthestagefortheresearchquestionofthisresearch:
Whereandhowareideasgeneratedtowardsproductdevelopmentinlarger
fashionbusinesses?
Thewhereisthepositionaljobtitleorplaceintheorganisationwheretheideacomesup,
thehowistheaspectsinfluencingideagenerationwhichincludeanaspectofwhypeople
comeupwithideaswhichcouldbeseenasathirdresearcharea.
Thisexcludedresearchintohowtheseideasareselectedanddeveloped,asthereismore
establishedresearchinthesefields(Malem,2008;HustedandVintergaard,2004;
Galbraith,1982).Productdevelopmentinfashionreferstothedevelopmentofnew
collectionsofclothes,accessories,apparels,shoes,bagsandrelatedproducts(Malem,
2008).Thisdoesnotexcludeideagenerationtowardsprocessesoutsideproduct
development,butseekstofocusonthisbusinessarea.Meaningtheusedsamplefordata
collectionisfocusedtowardsthis.
Throughthisresearchanempiricalcontributionismadeinthefieldoforganisational
processesinthefashionindustryandcorporateentrepreneurshipliterature.Multiple
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academicshaverequestedfurtherresearchduetothelackofthisinthespecificfieldof
creativityandstructuretowardsideageneration(Malem,2008;Camelo-Ordazetal.2012;
HustedandVintergaard,2004).
Furthermoreapracticalcontributionismadeintheunderstandingofthiscomplexmatter.
Asabetterinsightwillbegivenintotheprocessesthatareatworkinrelationto
innovation,whereknowledgeandunderstandingoftheseemergenceofideascan/might
leadtomorestreamlinedprocessflowandsomoreorbetterinnovationalperformance
throughutilisationofthecreativepotentialofthesebusinesses.Improvedinnovative
performanceeventuallycanleadtoanincreasedproductivityandorganisational
performance(LaursenandSalter2006).Moreoverthereisthehopethatpractitioners
outsideofthefashionindustrycanrelatetotheidentifiedwaysofideaemergenceand
translatethefindingstotheirrespectiveindustries.
Todevelopthecontributionaqualitativeresearchisconductedtogenerateaninsightinto
ideagenerationindifferentlargesizebusinessesinthefashionindustry.Throughfivesemi-
structuredinterviewsaninsightisdevelopedinhowandwheretheseideasaregenerated.
Themainfindingofthisresearchinrelationtothewherepartoftheresearchquestionis,
thatmainlydesignerscomeupwithideastowardsproductdevelopment,theseare
generallygeneratedindividuallyandthenputintoacollectiveteamforfurther
development.Themainfindingofthehowaspectisthatthisisnotimpactedbythe
creativedirectortotheextendexistingliteraturestatesittobe.Fewideationsystems,
outsideofbrainstorming,areatworkdevelopingpossibleopportunitycost.Whypeople
comeupwithideasisfoundtobetwo-fold,astheyaredirectedbytheartisticdirectionset
bythecreativedirectorandthroughtheirmoreintrinsicmotivatorsandabilities.This
artisticdirectionisfoundtobeprimarilyapursuitofeconomicperformance,inwhich
copyingiscommonand‘bigdata’isusedtoforecasttrends.
Thisthesisfirstexaminestheexistingliteratureofideagenerationanditsrelationto
innovation.Second,methodsofresearchandanalysisarepresented.Third,thefindings
anddiscussionofthesefindingsarepreformed.Finally,thethesisisbroughttoa
concludingstatement.
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TheoryofIdeaGeneration
Thisthesislooksatideageneration(inthefashionindustry),thisfallswithinthebroader
areaofinnovation,adjacenttothatistheliteratureoncreativity.Figure2.1presentsthe
mainareascoveredinthisliteraturereviewandthecoreliteratureused.
Figure2.1Keyliteraturethemesandsources
Source:Author
Mostconsistentindefininginnovationintheliteratureistheaspectofgeneratingnew
ideasandthepotentialofimprovementthroughchange(McFadzean,O'Loughlinand
Shaw,2005).Whereinnovationisseentohavedifferentphases,McFadzean,O'Loughlin
andShaw(2005)identifiedthefollowingphases;ideageneration,researchdesignand
development,prototypeproduction,manufacturingandsalesanddistribution.Thescope
ofthisresearchissolelyonthefirstphase;ideageneration.
Thefashionindustryfallswithinthegreatercreativeindustry,thecreativeindustrycrosses
abroaderrangeofsectors,fromvideogames,architecture,film,TVandadvertisingto
designerfashion.Thesesectorsareverybroad,buttheyallshareonecommon
demeanour,theyallrelyinindividualsskillsandtalentswhicharebasedinindividual
imaginationandcreativity(Green,MilesandRutter,2007).Thefashionindustryissubsetin
theproductdesignsectorwithinthecreativeindustry,amongsectorslike:graphic,
furnitureandwebdesign.
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Themajordifferencebetweenthecreativeindustryandthefashionindustryisthatthe
averagecompanyinthecreativeindustryisrelativelysmallinsize(MilesandGreen,2008).
Wherebusinessesactiveinthefashionindustryoftenneedeconomiesofscaleinorderto
staycompetitiveandduetothenatureoftheproductrequirebroadconsumerawareness,
beingaverysociallytrendsensitiveproductinnature.Makingthemmoreoften,largerin
size(Malem,2008).
Innovation
Notallinnovationisthesame,therearedifferentlevelsofinnovation.Thecontinuumof
incrementaltoradicalinnovationissimplestdifferentiationbetweenthedifferenttypesof
innovation(DewarandDutton,1986).Fourtypesofinnovationaredefined(Heany,1983),
whichareapplicableacrossallgenericindustries;productlineextensions,newproductsfor
eitherthedomesticoranewmarketorproductimprovements.
Kirton(2003)statesthatpeopleareinclinedtosolveproblems(basisofideageneration,as
laterdescribed)indifferentways,wherepriorexperience,internationalexperienceand
educationareafirmbasistothis(ChuaandIyengar,2008;Godardetal.,2015).Kirton
arguesforacontinuumfromadaptorstoinnovatorsintermsofproblemsolvingstyle.
Wherehestatesthatalotofinnovationsaremadethroughadaption,incaseofthefashion
industrythiscanbearguedtohappenmorefrequently,asallfashionbrandstake
inspirationfromeachothersstylestoacertainextend(Malem2008;Bianchiand
Bortolotti,1996).
Thefashionindustryisdifferenttootherindustriesinrelationtotheirinnovationalprocess,
astheyhaveauniquecontextdifferenttootherindustriesinregardtotheircreative
nature(Godartetal.,2015).Notinthewaythatinnovationisnotneededacrossall
organisationaldomains,butmoreinahighneedinaspecificorganisationaldomain,the
productdevelopment(Amabile,1996;Godartetal.,2015).Asstated,innovationalprojects
canbeonthecontinuumofradicalorincrementalinnovation.Needforinnovationinthe
fashionindustryisfoundtobemostoftenofanincrementalnature.
Innovationalprocess
Manyprocessestoinnovationhavebeendevelopedovertime.Amabile(1988)providesa
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goodoverviewofallmodelstoinnovationknownatthatmomentintime,thisoverviewis
basedonaninnovationprocessmodelreviewofSaren(1984).Theauthorofthisthesisis
awarethatthis31-year-oldresearchmightbeconsideredoutdated,wherethisis
consciouslyusedasitprovidesacomprehensiveoverviewofmodels.Whichhavebeen
subdividedintofivethemes.Theidentifiedtypesare:departmentalstagemodels,activity
stagemodels,decisionstagemodels,conversionprocessmodelsandresponsemodels.Of
thesemodelstheactivitystagemodelsareusedmostfrequentbyfar.Agoodexampleof
theactivitystagemodelisfoundbyCummingsandO’Connell(1978:1),theyhavedefined
thefollowingmodelstages:
“(1)searchforthesourceoftheproblem,(2)alternativegeneration,(3)alternative
evaluation,(4)selectionandinitiationofanalternative,and(5)acceptanceand
routinisation”.
Ideagenerationinthesensetowhichiscoveredinthisresearch(ideagenerationtowards
innovation)isactivelyusedinsteptwooftheinnovationalprocess,alternativegeneration,
asatthisstageactiveideagenerationisusedinorderto‘resolvetheproblem’(wherethe
problemistheneedforaninnovation).
Typesofinnovation
BianchiandBortolottireviewedhundredsofobjectsfromlamps,chairs,clothesetc.in
assessingwhattypeofinnovationtheywerecreatedupon.Theyidentifiedinnovationtobe
“consistingchangeintheproductform,notnecessarilyassociatedwithchangesproduct
functionproductionprocess”(1996:1).Theyinsistonthisdifferentiation,asthedefinition
ofincrementalinnovationrequiresaproduct,process,serviceetc.tobeimproved
significantlyinitsperformanceduetotheinnovationperformed.Infashionthisdoesnot
oftenhappen,asmostinnovationisfocusedonstructuralchangeoftheproduct(58%).
Thischangecanbecomparedtodevelopingnewdesignsbasedonobtainedinspiration
fromallpossibleinfluences(Malem,2008).Thesecondmostidentifiedinnovationin
BianchiandBortolottireviewis‘Changesintheproductionprocess’(36%)whichrelatesto
designersusingtechnologiesorexploitingthepotentialoftheirsupplychain.Thirdmost
identified(22%)isthe“newusesofthesameproduct”whichisfashionrelatestore-using
archivedmaterialandvintagefashion,andalsore-usingstrategiesformarketentryor
expansion(Malem,2008).
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Ithastobenotedthatthedatapresentedisgatheredacrosshundredsofdifferentobjects
BianchiandBortolottireviewed,anunknownportionofthisareclothes.Thisdatadoes
provideanideaofthetypesofinnovationbutispossiblynotrepresentableofthewhole
fashionindustry.
Heavy(1983)seesinnovationsrelatedtothepreviouslydescribedtypesastheleastrisky,
tothecorebusiness,formofinnovation.Astheoutcomeislikelytobepredictabledueto
theincrementalchangeandthemarketknowledgethatthebusinessalreadyhas.
Ideageneration
Sowhyisthereaneedforideageneration,firstasthisistheself-evidentstartof
somethingdifferentasideagenerationisfundamentalasthisisthestartingpointofany
innovation(Teece,2007).Furthermorebusinesseswhowanttodevelopandmaintainhigh
levelsofinnovationneedaconsistentandqualitativeflowofgeneratedideas(Elerud-Tryde
andHooge,2014;Boeddrich,2004;BjörkandMagnusson,2009).Inrelationtotheactivity
stagemodeltoinnovationpreviouslydescribed,ideagenerationisusedinstageoneand
twosearchforthesourceoftheproblemandgeneratingalternativestothis.Wherebyfar
thegreatestamountofideasaregeneratedandneededinthelatterstage.
Ideagenerationinconcept
Ideagenerationisaprocess,wherethisisprocessisidentifiedas:
“Ideas’developmentinitiallyproceedingviaarelativelyrandomvariationprocessof
eithercompletelynewconceptualisationsornovelcombinationsofexistingideas.
Suchaprocessisrandomor“blind”inthesensethatthereisnoparticularlogicora
priorirationalefortheideas’generation.Instead,theinitialsearchproceedswhereby
manynewconceptualisationsorcombinationsarecreatedrelativelyhaphazardly
basedonwhateverdifferentinputsareavailable,inthehopethatsomethingofvalue
willeventuallybeproduced.Inthesecondstep,thatofselectiveretention,asubset
ofthemostpromisingvariationsarethenselectedforfurtherexplorationand
refinement,eventuallyleadingtoanendproductthatisconsideredbothnoveland
useful—inotherwords,creative(Campbell,1960;Simonton,1999,2011).”(Godartet
al.,2015:198)
Inotherwords,ideasaregeneratedatrandom,wherethereisabasicneedforcreativityto
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comeupwithnewconceptualideasorcombinationsofexistingideas,seenasthefirststep
ofideageneration.Thesecondstepisthatofpersonalselectiveretention,thisretentionis
basedintheperson’sperception,notasorganisationalretentionofideas.Astheperson
withtheideaalsohasanintrinsicretentionmechanism,oneideaisperceivedmore
valuablethenanother.Onepersoncangeneratemultipleideasandapproachestowardsa
problemstatement,buttheperceivedmostvaluableormosteffectiveideawillbe
pursued.
Improvingideagenerationthroughideagenerationsystems
“Theneedforconsideringnotonlytheidentificationofideas,butalsohowfirms
actuallytakeanactiveroleinstimulatingthegenerationandexplicitformulationof
ideas”(Björk,BoccardelliandMagnusson,2010).
Björk,BoccardelliandMagnusson(2010)foundthatlargefirmshavestartedusingactive
ideationsystemstogeneratemoreideas,whichistodevelopsystemsorpracticestoallow
ideastobeaccessibletoallrelevantpeopleintheorganisation.Theyidentifiedthreemain
systems:largebrainstormplatformsinwhichemployeescancontribute,idea-bootcampsin
whichthewholecompanyisprovidedwithincentivestogenerateideasinaparticulararea
andideacompetitions(whicharedifferenttoposttheirideasasthereisapublic‘winner’)
aswaysofideageneration.
Overallthegeneralconsensusisthatideastowardsinnovationarerarelygeneratedby
individualsinisolation.Duetothisprocessofinnovationbeingveryinteractivesuggests
thatpeopleinthisprocessrelyheavilyoninteractionwithallpartiesinvolvedinthis
process;users,suppliersandotherplayersintheinnovationalsystem(LaursenandSaulter,
2006).
Therearemanywaystoimprovethisinteractiveprocess,forexampledesigningthe
physicalpremisestoallowcrossfertilisationandremovingasmanybarrierstoinformation
flowsaspossible(PinchotandPellman,1999).Thisprocessofopeninguptheorganisation
toinformationflows,technicallyandphysically,islabelledopeninnovation(Chesbrough,
2003).Subsequenttoanopeninnovationalorganisationteamsorpeopletendtocome
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togetherthroughinformalbutdensenetworksbasedoninterestsandformerinteractions
(BrownandDuguid,2000).
Outsideofideationsystemscompaniescangenerallyapplytwointernalstructuresto
generateideas.First,traditionalR&Dexpenditures,whichisfocusedoninternalsearch.
Katila(2002)statesthatcompanies,basedonthetechnologicalpossibilitiesofmodernday,
haveanincreasedneedtoincorporateanappropriateinvestigationstrategyandthese
activitiesshouldbeassessedandmeasuredaccordingly.Inrelationtothefashionindustry
thismightbearelevantpoint,assomeresearcharguesthatthefashionindustryis
predominantlyactinanadaptor/copierwaytowardscoreproductinnovation(Camelo-
Ordazetal.,2011).
Second,internalventuredepartments,wherethesearenotcommoninthefashion
industryandsolessrelevanttoconsider.Venturedepartmentsaredepartmentsexisting
insideanexistingcorporationwhichaimstoinnovate,theyareoftenseencapableindoing
soastheyarenotrestrictedbycorporatepoliticsandrulings(HustedandVintergaard,
2004).Thesecorporateventuresarenotcommoninthefashionindustryasthe
developmentofnewproducts(clothesorapparels)isthecoreofthebusinessandsohard
toplaceoutsideofthis(WangandAhmed,2007).
Internalideagenerationisnottheonlywayforbusinessestogenerateideas,theaspectof
outsourcingorbringinginexternalconsultisoftenoverlooked,thesecompanieshelp,
contributeorcompletelydevelopideasonrequestofthecorebusiness(Chesbrough,
2004).Theexternalaspectisnotlimitedtothegenerationofideaswiththehelpof
externalsources,butalsoencompassestheirabilitytofindanduseknowledgethatis
createdexternallyandisfoundtobecriticalinacompaniesinnovationalcapabilities
(CohenandLevinthal,1990).Meaningthatobtainingandeffectivelyprocessingofoutside
knowledgeisimportant,aslearningisabasisoftheabilitytoconnectconceptsand
developthemintoideas(LaursenandSaulter,2006;Amabile,1988).Thisconceptof
drawinginoutsideknowledgeandideasinliteratureisincludedinopeninnovation
(Chesbrough,2004).Whenabusinessistoointernallyfocuseditismorelikelytomiss
opportunitiesasmanyoftheseopportunitieswillfalloutsideofthebusinessesscope,
wherebringinginexternalresourceswillunlockthispotential(Chesbrough,2003).
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Creativityinideageneration
“Innovationisbuiltoncreativeideasasthebasicelements.Organisationalinnovation
thesuccessfulimplementationofcreativeideaswithinanorganisation”(Amabile,
1988:3)
Thisstatementprovidesaneedforcreativitywithinorganisations,whichissupportedin
otherresearch.Whereapositivecorrelationwasfoundamongpeoplethatperceive
themselvesmorecreativelyinclinedandthenumberofideastheygenerated(Tierneyand
Farmer,2002).Whereitisnotsaidthateveryideageneratedisagoodone,and
subsequentlymeansinnovationalimprovement.Ahighcreativelevelorabilitywithinan
organisationhasbeenfoundtohaveapositiveeffectonideagenerationintermsofbreath
(numberofideas(Amabile,1996))anddepth(qualityofideas)(Hammondetal.,2010)),
whichdoeffectthenumberofqualitativeideas.Thisneedforbreathanddepthofideas
andtheneedforthisininnovationissupportedbyBurgelman(1983)instatingthat
businessesneedasignificantamountofqualitativeideasinordertomakeanappropriate
selection.
Amongacademicsthereislittleconsensusaboutthedefinitionofcreativity(Hammond,
Neff,Farr,SchwallandZhao,2010).WhereStein(1974)concludesthatmostresearchand
academicsadoptadefinitionwhichisproductfocused,recognising“noveltythatisuseful”.
Thereismoreagreementandtoasatisfactorylevelinthedifferencesbetweencreativity
andinnovation.CreativityfocusesbydefinitionofUnsworth(2001)onthegenerationof
novelideas.Whereasinnovationisabroaderprocesswithinacompany,thisdoesinclude
ideageneration(creativity),amongthegenerationofalternatives,selectionand
implementationofthese(Anderson,DeDreu,&Nijstad,2004).Godartetal.(2015)
concludesbasedonresearchofClegg,Unsworth,EpitropakiandParker(2002)thatper
definitionallinnovationiscreativetoacertainextendwhereasitisnottosaytheother
wayaround,thatallcreativityisinnovative.Thisasacreativeideahasthepotentialofnot
beingnovel,likereinventingthewheel.
Ifthelevelofinnovationisdeemedlowwithinorganisationstherearemultiplewaysto
improveinnovation,wheretopmanagementrecognitionofthisiskey,asfurther
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organisationalbehaviourisinfluencedbythis(PinchotandPellman,1999;Hustedand
Vintergaard,2004).Innovationinessenceisknowledgecreationandsubsequentlearning
(Lane&Lubatkin,1998),whichcanbestimulatedinvariousways.PinchotandPellman
(1999)haveperformedalotofresearchandpracticalobservationsonwaystoimprovethe
innovationalenvironment.Threemainthemesinwaystoimprovetheinnovational
environmentare;organisationalculture,organisationalstructureandorganisationalfocus.
Acrossliteratureitcanbeseenthattheorganisationalfocusinveryimportant,mighteven
bethemostimportant(Björk,BoccardelliandMagnusson,2010;HustedandVintergaard,
2004;Camelo-Ordazetal.,2011).Thisclearfocusonactivitiestopromoteideageneration
isacceptedacrossgeneralindustries,wherethereisnodataifthisincludedthefashion
industry(Björk,BoccardelliandMagnusson,2010).Onepracticalaspectthatisoften
overlookedistheneedforfocusandenforcementfrommiddlemanagementin
transmittingthispro-innovationvisiontolowlevelpeopleintheorganisationasthisisthe
placewheremostideasforinnovationaregenerated(HustedandVintergaard,2004).
Ideagenerationandcreativityinthefashionindustry
Inliteraturethereisastrongdividewithinthefashionindustry,whereSMEandlarge
fashionbusinessesaresegregated,astheyoperateindifferentwaysinrelationtotheir
organisationalstructuresandfieldsofexpertiseoftheiremployees.SMEfashion
businesses(upto250employees)haveanincreasedneedtobalancetheircreativeand
businessneedsasthefashionindustryneedtobalancetheircreativeandcommercial
needs,theseneedsareseentocontradicteachothertoanextent(Malem,2008).Onone
sidecreativelyinclinedpeopletenttolosetheneededbusinessfocustomaketheir
developedinnovation(ideas)commerciallyfeasible.Andontheotherthereareemployees
thatfocustoomuchonthebusinesssideandcomeupwithnon-ornotnovelenough
ideas.Ithastobestatedthatthisbalancingimplicationisevenmorepressingissuefor
smallbusinesses(upto49employees).Themajorimplicationhereisthatpeopleinsmall
businessarefoundtobelessbusinessdrivenandmotivated,whereaslargerfashion
businesseshavethecapabilitytohirewiththisdiscrepancyinmind.
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Asstated,innovationalprojectscanbeonthecontinuumofradicalorincremental
innovation.Godartetal.(2015)statethatallinnovationperdefinitionare,toanextent,
arecreative,wherethelevelofcreativityineveryinnovationvariestoagreatextent.Ideas
neededinthefashionindustryaremostoftenofanincrementalneed,eventhoughthey
havetoproducenewproductseverylifecycle(Malem,2008).Thishassomeinfluenceon
theprocessofcreativityandideageneration.Asthechangesfrominnovationalneedto
innovationalneed(theneedforproductstobedifferentfromeachother)implicatesubtle
incrementaldifferences,wherehighlevelsofcreativitycouldprovideforamoreefficient
routetothesolvingtheproblem,thatofcreatinganewinnovation.Basedonthisthereisa
conceptualcontradictioninthefashionindustrywhereononehandthetheoryimplicatesa
lowneedforcreativityandontheotherhandahighneed.Inotherwords,withinthe
fashionindustry,contrarytootherindustries,thereisahighneedforvariationofideas
whichareofanincrementalneedresultinginaneedforhighlevelofcreativity.
Onewaythefashionindustryhasbeenidentifiedtogenerateideasisthroughtheconcept
of‘coping’ortrendwatching(RaustialaandSprigman,2006).Fashionperdefinitionmeans
thatsomethingispopular,thishastheconsequencethatpartieswithinthisindustry
engagein‘copying’.Asotherwisetheremightbenosuchthingasacoherenttrendor
‘popularstyle’(Hilton,ChoiandChen,2004).Inordertobeattractivethesepartiesstill
havetheneedtodifferentiatethemselves,asotherwisetheirproductsbecometoo
homogeneoustotheircompetitorandnocompetitiveadvantageisdevelopedinwhich
ideagenerationandcreativityareimportantaspects.
Oneaspectthatwasrecognisedtobeusedinspottingtrendinfashionistheuseof‘Big
Data’,bigdataaresetsofdatathatgobeyondusualsetofdatauptoterabytesofdata
(Snijders,MatzatandReips,2012).Whereanalysisofthisdatacanrevealbusinesstrend
andpredictwhereconsumerpreferenceswillgotowardsinfuture(TheEconomist,2010).
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SummeryofthetheoryofIdeaGeneration
Inanattempttosummarise,ideagenerationisoneofthefirststepsintheinnovational
process.Ideasgenerationisablindorrandomprocessinwhichconceptualisationsare
combinedinanattempttocomeupwithanideaofvaluetotheidentifiedproblemor
need.
Ideasareneededinthefashionindustry,asthereisahighconceptualneedinbreathof
ideas,asthenatureofthefashionbusinessrequiresahighamountofincremental
innovations.Creativityisidentifiedasoneofthefacilitatorsofideageneration.Thefashion
industry,contrarytootherindustries,hasahighneedforvariationofideaswhichareofan
incrementalneedresultinginaneedforhighlevelofcreativity.
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Methods
Thischapterwillprovideaphilosophicalunderpinningoftheresearch,includingthe
researchdesign.Itwillgiveanswerstothe;how,whyandwhatquestionsinrelationtothe
approachtothisresearch(Denscombe,2007).SapsfordandJuppdescribedthe
methodologyas“aphilosophicalstanceofworldviewthatunderliesandinformsastyleof
research”(p.175,2006).Inthischapterthechosenresearchdesignisjustifiedintheview
ofansweringtheresearchquestionmostappropriately(Creswell,2009).
Thedesignoftheresearchhasaprofoundinfluenceontheoutcomestheresearchwill
have.Allresearchdesigndimensionswillhavetobenefittheansweringoftheresearch
question(Creswell2009).InstructuringthisresearchdesigntheSaunders,Lewisand
Thornhillstructureflowwillbeappliedforthefirstandsecondoutsiderings(2012),which
canbeseeninfullinFigure3.2.Thisasthespherearoundtheresearchwillbeset.After
whichthefirstinnerlayer(timehorizons)willbeidentified,asthissequenceismore
relevantandnaturalinflow(Sauders,LewisandThornhill2012;Creswell2009).
Figure3.2Sauders,LewisandThornhill’sResearch‘Onion’.
Source:Sauders,LewisandThornhill,2012:160
15
Researchphilosophy
Themostouterlayerthatinfluencestheresearchisthephilosophytheresearcheroperates
in.Philosophicalworldviewtakeintoaccounttheviewoftheresearcherontheworld,
whereasetofbasicbelievesorattitudeguidestoacurtaindecisionoraction.After
considerationofmultipleadoptableworldview(positivism,epistemologyandpragmatic
worldview)theinterpretivismworldviewisadopted.Theinterpretivismviewisadoptedas
theresearchreallylooksatpeopleandthewaytheyact,wherethisviewisdeemed
appropriatetoasresearchshouldaimtounderstanddifferencesamongpeopleintheir
socialroles(Saunders,LewisandThornhill,2009).Socialrolesandthewaythisshapes
behaviourisconsideredimportantinthisview.Thisviewisdeemedappropriateinbusiness
andmanagementstudiesandinparticulartofieldslikeorganisationalbehaviour,towhich
thisresearchcouldbesubjectedto(Saunders,LewisandThornhill,2009).The
epistemologyviewwasstronglyconsideredasthisallowsforuseofmethodsdeemedby
theresearcher,wherethiswasnotselected,asthehumaninteractionsideofresearchwas
notconsidered.
Researchapproach
Thesecondlayertotheresearchistheapproachchosentogroundtheresearchin,this
commonlymeansconsideringinductiveanddeductivereasoning.Inthisresearchahybrid
approachistaken.Thoughprimarilyininductivereasoning,thisapproachischosenasthis
researchdoesnotseekanabsolutetruthlinkedtoatheory,astherearemanywaystohow
ideasaregeneratedandwheretheyemerge.Seekingtodevelopedanabsolute‘truth’
seemsnotapplicable,asaprocesstoideagenerationisnotrightorwrong(Amabile,1988).
Adeductiveapproachhasbeentakeninidentifyingthemainthemesfromliteraturein
ordertodevelopastructuralunderstandingandconsequentlyusedfortheinterview
protocolandthecodingoftranscripts.Deductivereasoningfindsisbasisintheory,after
whichatop-downstructureisfollowedwherefirstthe‘truth’isfoundintheory(Horn,
2009;Vickers,2006).
Researchstrategy
Thestrategytotheresearchisthenextstageoftheresearchdesign.Asstatedbefore
differentresearchhavedifferentaims,wheresomeaimtoexplore,describeorexplaina
16
phenomenawheredifferentapproachesareneededineverycase(Creswell2009).Broadly
therearethreegroupingsintermsofbasisofapproaches,exploratoryresearch,descriptive
researchandexplanatoryresearch(Kumar,2005).
Thecurrentresearchaimstodevelopclearinsightsintowhatishappeninginthefashion
industryinrelationtoideageneration.Aspreviouslystatedinthetheorysection,thereis
verylittleknownaboutthisphenomenainliterature.Thismakesthisresearchalmostper
definitionexploratory.Asexploratoryresearchprimarilyseekstodevelopnewinsightsin
unknownphenomena(Robson,2011).Wherethisresearchstrategyisveryappropriate
whenthereistoolittleknownaboutphenomenatomakeconceptualdistinctions(Shields
andRangarajan,2013).Thisapproachisfurthermoreinlinewiththehybridresearch
approachadopted(Saunders,LewisandThornhill,2009).
Explanatoryresearchseekstoexplainasituationandidentifyacausalrelationshipamong
orbetweentwoormultiplevariables.Whichisnotinlinewiththeresearchquestionand
thenatureofthisresearch.
Descriptiveresearchaimstodescribethesubjectathandortoestablishaprofileofa
situation,personorevent.Thisnatureofresearchisoftenusedaspreliminaryresearchto
exploratoryresearch,asaclearpictureofthetopicisuseful(Saunders,LewisandThornhill,
2009).Asstated,thereislittleknowaboutthephenomenadiscussedinthisresearchand
soadoptionofthisstrategyisnotappropriate.
Researchchoice
Researchchoiceisthenextlayerintermsofresearchdesign,thesearedifferentiations
betweenqualitativeandquantitativeapproachesintermsoftheresearchstrategy(Bryman
2008).Furthermoremixedmethodsresearchersareusedtousebothtypesofresearch,
whichisalsostatedastriangulation(Creswell,2009).
Inthisresearchaqualitativeapproachisused,thisresearchaimstogetaninsightinto
whereandhowideasaregeneratedwithinthefashionindustry.Wheregettinganin-depth
understandingofthisisimportant,speciallyaslittleisknown.Usingthisapproachis
furthermorecommonlyusedinexploratoryresearches,wheregainingabetter
understandingisaimedforandthisapproachdeemedagoodmethod(Creswell,2009).
17
Ithastobestatedthatthisdecisionisnotoneitherdefinitesideofthecontinuum
betweenqualitativeandquantitativeastheresearchstrategyanddatacollectionmethods
willrequireablendwithoutitbeingamixedmethodapproach.Asthismixedmethod
approachwouldrequiremultipledatacollectionmethodswhichisnotthecaseinthis
research,laterdescribed.
Qualitativeresearchusesalessbroadbasisofparticipants,butgoesmorein-depth,this
broaderstudyallowsformorein-depthquestionsthroughopennessinfollow-up
questions.Aswellasavoidingprejudgementsasparticipantsareabletoelaborateonthe
answersgivenandarenotrestrictedtosimpleclosedorLikertscalequestions.Thereare
disadvantagesaswell,samplesizesareoftensmaller,thereisalowerpossibilityfor
generalisation,systematiccomparisonishardertomake,thepotentialopportunitycostin
termsoffollow-upquestionsnotaskedandtheskillsoftheresearcherhaveagreateffect
ontheoutcomeofthedata(Kruger,2003).
Quantitativeresearchisbasisofresearchwhereoftennumericalbasisisgiventoresearch.
Advantagesinusingthistypeofresearchisthatthereisalownumberofpersonalbias,is
easytoreplicate,comparisonacrosssourcesismorestraightforwardandmoreoften
studiesagreaternumberofparticipants.Oneofthebiggestdisadvantagesisthatthere
mightbeastructuralbiasinthewayquestionsareformulated(Creswell,2009).
Mixedmethodsallowforusingthebestofbothworlds,wherebiasesstatedinprevious
methodsarelargelycancelledandallowsfordevelopingamoreextendedunderstandingof
theresearchproblem.Thebiggestdisadvantage,andalsotheprimereasonwhynotused
inthisresearch,isthatitisacostly,timelymethodwheredatamightbehardtocombine.
Manystrategiescanbeselectedinordertoobtainthisqualitativedata,whereexperiment;
survey,casestudy,actionresearch,groundedtheory,ethnographyandarchivalresearch
areidentifiedbySaunders,LewisandThornhill(2009)asthemostcommonlyused
strategies.Whereithastobestatedthatallstrategiesarenottobelabelledtoonecertain
researchstrategy,approachandmethodasthesechoicesareguidedbytheresearch
objectivesincombinationwithlimitationstotheresearch(Saunders,LewisandThornhill,
2009).Whereforthisresearchmultiplewereconsideredbutonlyoneselected.
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Hakim(1987)disputesthatqualitativeresearchpreseneedstobegroupedintoareasof
strategies,whereshestatesthatthedatacollectionmethodsandtheconsequentuseof
thedatainformulationofdiscussion,conclusionandcontributionistheparamountdriver
ofresearchdesign,whichissupportedinconclusionsofStraussandCorbin(1990).This
wayofthoughtisadoptedinthisresearch,asstatedbeforethecurrentresearchneeds
flexibilityintermsofresearchdesigninordertoreachthestatedaim.Hakimfurther
identifiesinterviewsasthemostcommonlyusedformofdatacollection,whichisusedin
thisresearch.Tobespecific,collectionwillbeperformedusingsemi-structuredinterviews,
as“individualsareinterviewedinsufficientdetailfortheresultstobetakenastrue,
correct,completeandbelievablereportsoftheirviewsandexperiences”(Karim,1987:27).
Thebiggestdrawbackisthatduetotherelativesmallnumberofrespondentsthefindings
cannotbetakenasrepresentativeforthewholeindustry.
Inthisprocessofresearchchoicecasestudiesasastrategywereconsidered,where
Robson(2002)definesthecasestudystrategyasastrategyofresearchingofaphenomena
initsrealcontextusingmultiplesourcesofevidence.Advantagesofadoptingthisstrategy
isthatitallowsfortheidentificationordescriptionofbehaviourofagroupasawhole
insteadofthedescriptionofindividualbehaviourwherethiswouldbeappropriatetothis
research(Yin,2013).Thisstrategyrequiresdatacollectionoveranextensiveperiodoftime
wherewiththelimitationsofthisresearchtherewasnosuchapossibility,duetothetime
constrainsofthisproject.Wherethisstrategyofcollectionwouldhavebeenappropriate
andagoodmeanofcollectionwithintheexploratoryresearchstrategy,butduetothe
reasonpreviouslystatednotadopted,whereitcouldbeconsideredinafurtherstudy
(Saunders,LewisandThornhill,2009).
Datacollectiontechniques
Semi-structuredinterviewwillbeconductedasadatacollectiontechnique,where
structuresinterviewcontainsasetlistofquestionsfromwhichcannotbediverted,semi-
structuredinterviewsareopen.Theresearcherdoesguidetheinterview,butleavesroom
toopenupthediscussion,thisinordertogetanevenmoredetailedandin-depth
understandingofthematterathand(EdwardsandHolland,2013).Inthissemi-structured
19
approachtheresearchisallowedtowordquestionsflexible,clarificationmaybemadeto
theparticipantandquestionsmaybeaddedordeleted(Kawamura,2011).Drever(1995)
identifiedsemi-structuredinterviewsasacommonlyusedandoftenappropriatemeanof
collectingdataforsmalltomidscaleresearcheswiththeaimofcompletinganeducational
degreeasthiscurrentresearch.
Thismeanofdatacollectionisdeemedappropriatetothisresearchastheexploratory
natureoftheresearchrequirestheresearchertoaskopenquestionsthataredeemed
relevantinordertogetamorein-depthunderstanding(andsubsequentdatacollection),
basedonaquestion-listorrangeoftopicthattheresearcherwantstocoverinthe
interview(EdwardsandHolland,2013).Thisstillfacilitatessomestructureinorderto
subsequentlycompareanswersacrossallintervieweesthroughuseofthesamequestions
orsametopics.
Theapproachtakeninrelationtoformulatingtopicsandspecificquestionwasbasedin
highleveltextualanalysisofthetheoryaspresentedinthetheorysection.Inthisalmost
abstractprocesstheauthorhasgroupedthemesthataredeemedrelevant(Blaxter,
HughesandTight,2006).Thesequestionsandthemesweredeemedrelevantastheir
representedalogicalreasoninginthelineofideageneration.Wheretheparticipantwas
askedaboutideageneration,ideationsystemsandcreativityafterwhichinquestionform
theywereaskedtoelaborate.
Theinterviewswereguidedbasedonacreated‘interviewprotocol’,whichcanbe
reviewedinAppendix1(Pratt,2009).Thisprotocolwasdevelopedtohelptheinterviewer
createstructureintheinterview,wheresetthemeswerediscussedeveryinterview.Ithas
tobenotedthatthesingleauthorofthisresearchinallcasesisalsotheinterviewer.
Dependingontheinterviewandtheflowoftheinterviewthesequenceoftheinterview
questionswasdifferentandwordingofquestionmighthavebeendifferent.Thiscould
havehadtheunconsciouseffectthatsimilarquestionsweredifferentlyperceivedbythe
participants.Thisthreatcomeswitheverysemi-structuredinterviewwherethisisvery
difficulttomitigate.Neverthelesstheinterviewerconsciouslytriedtokeepthequestions
mostsimilartoeachotherinconsiderationofflowoftheinterviewbylettingthe
participantstalk.
20
Datacollection
Collectionofdatawasperformedthroughdistanceconference(Skypeortelephone).As
thegeographicaldistanceoftheresearchertotheparticipantswasconsiderableand
conveniencethroughonlinemeetingswashighforbothinterviewerandparticipant.
Furthermoreinpreparationtotheinterviewtheintervieweeswereprovidedwithalistof
themesthatwerediscussedduringtheinterviewasproposedbySaunders,Lewisand
Thornhill(2012).
Oneconsiderationthatneedstobemadeinanyresearchmethodsectionistheethical
considerationtowardstheresearch,itspurpose,theparticipantsandtheuseofthedata
thatwascollected(Russell,HoganandJunker-Kenny,2013).Theactualinterviewswere
recordedinordertobetranscribedatalaterstage.Wheretheethicalconsiderationwas
thatupfronttheparticipantsweremadeawarethattheinterviewwasrecordedandthat
everythingtheysaidmayhavebeenusedtowardstheresearchfindings.Quoteswere
recordedandusedindiscussionwithoutpersonalapprovalfromtheparticipants,whereas
thestatementsweremadeanonymous.Alloftheabovewasisthebasisofinformed
consent(Hakim,1987).
Sample
Inordertofulfiltheresearchquestionthesamplethatisobtainedneedstobepeople
relatedtotheconceptofideagenerationtowardsproductdevelopmentwithintheir
respectivecompany.Basedonlogicalreasoningandpriorexperienceoftheauthorthese
peoplewouldbedesigners,stylists,creativedirectors.Asthesepeoplewillhaveanotionof
wheretheoriginalideacamethroughorshouldbeabletoretrievethisinformation.
Ingatheringdataasamplesizeneededtobeconfigured,asanappropriatebroadsample
sizewillcreatevalidityandreducedbiasoftheresearch(Sauders,LewisandThornhill,
2012).Karim(1987)statesthatinterviewsfocusondetailedin-depthdata,whichusually
involveasmallnumberofparticipants.Aimingtodistinguishsub-groupsaswellasspecific
clustersofattitudesandrelatedbehaviour.Thesizeofthesampleisdependantonthe
designandthenatureoftheparticularstudythatisbeingperformed(Edwardsand
Holland,2013).Otherresearchersstatethattheterminologyofsamplesizeiswrongasthe
21
focusshouldbeondatagenerationasaprocess,opposedtoaquantitativeendpoint
(Seale,Gobo,GubriumandSilverman,2007).
Thisresearchsetouttoreachasaturationpoint,whichisthepointatwhichnonew
themesorsub-categoriesareidentified,whichwasreachedininterviewfive.Anotehasto
bemadethatthefactthatnofurthercodeswereidentifieddoesnotmeantherearenon
more,aspossiblemoreinterviewswouldhavegeneratedsuch.Theauthorofthisresearch
isawarethatstatisticiansandeconomicsregulardisputetheuseofrelativesmallsample
interviewsasareliableandvalidatedmeanofdatacollection,inthecaseofthisresearch
theauthordeemsitappropriateaslittlefactsareknowninrelationtotheresearchaim
andsothisresearchisagoodfirststepingettingabetterinsightinideagenerationinthe
fashionindustry.
Ininitialpursuitofparticipantstheauthorspersonalnetworkinthefashionindustrywas
used,afterwhichasnowballapproachwouldbetakeninordertofillthedesiredsample
size,bothoftheseapproachesareinlinewithpracticeinsocialsciences(Edwardsand
Holland,2013).Thisapproachistakenasthefashionindustryisseenasan
incomprehensivenetworkofpeoplewheregettinga‘footinthedoor’isdifficultwhennot
insidethenetwork(Malem,2008).
Thisapproachwasinitiallypursuit,butdatacollectioninthefashionindustryturnedoutto
havecertainhurdles.Theauthorspersonalnetworkprovedtobefruitless.Alimitingfactor
istheaspectthatsomepeopleinthefashionindustryworkunderanon-disclosure
agreement,asstatedintheanswerbyparticipantAnonquestion;I’mlookingformore
peopletointerview,couldyourefermetosomeinbiggerfashioncompanies?“Theonesat
thebiggercompanies,Idon’treallythinkso.Astheseworkundernon-disclosure.”Inorder
tomitigatethisrestrictingfactortheauthorineverycommunicationstressedthefactthat
participationinthisinterviewwouldbecompletelyanonymousandthatnosensitive
intellectualpropertywouldberequestedorrequired.
InordertoobtainparticipantsthesocialmedianetworkLinkedInwasused,thissocial
mediaplatformforprofessionalsprovidedastrongsearchfunctioninwhichthejobtitleof
peoplecouldbeentered.Thisallowedforadirectapproachtoseekingparticipants,three
oftheparticipantswereobtainedthisway.Anotherapproachtakenwasbasedonthe
author’ssecond-levelpersonalnetwork,theauthorstudiedhisbachelorsdegreeatthe
22
RobertGordonUniversityinAberdeen,Scotland.Thisuniversityteachesawell-ranked
fashionmanagementdegree,throughanadvertintheirFacebookgrouptheauthorwas
abletoobtainonealumniwhograduated7yearsagoandnowhasacareerintheBerlin
fashionindustry.Thelastparticipantwasresearchedthroughasecondlevelconnection
afteractivelyaskingpeopletopotentiallybereferredto.
Allparticipantswerescreenedoninitialrelevancethroughafewshortquestionsinorder
todetermineiftheywererelevanttoparticipateinthisresearch,thisalsomeansthata
handfulofpeoplewere‘rejected’toparticipate,astheywereperceivedtonothavean
accuratepositionorexperienceintheideagenerationaspecttowardsproduct
development.Theauthorisawarethatthisissubjectiveandbasedonhispersonal
judgementwherethiswasneededinordertomakeafirstscreeningofrelevance.
Researchsetting
Basedonthefactthatthisinterviewhasbeenheldinconfidentiality,thenamesand
companiesoftheparticipantsarenotrevealed,table4.1showsallparticipantsdetails
whatisconsciousrevealedandtherespectivecodewhichtheywillbediscussedby.
Table3.1:Participant’sdetails
Name Careerdescription
“An” Currentfreelancerwithagoodnotionoftheindustrythrough
personalcontactsandpastexperienceinlargefashion
companies.
“Ch” Currententrepreneurinfashion,formerexperiencedtailorfor
formalwear.
“Se” Currentlystylistandtrendwatcheratoneofthebiggestonline
retailers.
“Le” Extensivecareerinsportsactive-fashion,designerin
performanceouterwearandaffiliatedtolifestylefashion.
“Ji” Careerinvariouspartsofthefashionindustry,fromwriting,
advertising,marketingandthelasttwoyearsinstyling.Working
foroneofSweden’sbiggestfashionbrandsandconsulting5
otherscreatively.
Source:Author
23
Thecompanieswerelocatedinthreedifferentcountries;UnitedKingdom,Germanyand
Sweden.Allcompaniesareactiveinmainstreetfashionbusinesses,andsorathersimilarin
businessactivity,exceptChwhoisactiveinthemainstreettailoringbusiness.Allthe
participantsallhadinternationalexperienceatdifferentfashionbusinessesandnotevery
participantseducationwasfocusedtowardsfashion.
Interviewswerebetween40and90minutesandwereallheldattimesconvenienttothe
participants.Thefactthattheseinterviewswereextensiveintimefurthermorejustifiesthe
useofasmallersamplesize(EdwardsandHolland,2013).
Self-memosweredevelopedforeveryinterviewinlinewithSaunders,Lewisand
Thornhill’s(2012)recommendationtowardsqualitativeanalysis,thiscanbefoundin
Appendix2.Thesememosstatetheobjectivesituationinwhichtheinterviewwasheld,
andtheperceptionoftheinterviewerontheabilityoftheparticipant.
Dataanalysis
Analysisofthecollecteddatacanbeperformedinmultipleways,whereMerriam(1988)
concludesthatthereisnosuchthingasastandardtechnique,andisdependableonthe
methodsused.
Analysisisperformedbasedonatemplateanalysisstrategy(King,CassellandSymon,
2004).Atemplateanalysisisalistofcodesthatshowsthethemesthatarereviewed
throughthecollecteddata.Thisapproachisdeemedappropriateasitisthoroughyet
straightforwardinuseandappropriateinuseforexploratorynaturequalitativestudies
withaprimarilyinductiveapproach(Saunders,LewisandThornhill,2012).
Thefirststage,‘rawdata’,wastheprocessoftranscribing,thiswasdonemanuallybased
onaudiorecordingsthatweremadefromallinterviews.
Thesecondstagewastoorganisethedataforanalysis,whichwastheprocessofrepeating
thefirststageinreadingovertranscriptionswhilelisteningtoaudiofilestomakesureno
errorsweremade.Furthermoreaspellingcheckwasperformedinordertoensure
accuracy.Theauthorperformedtheinterviewsinthetimespanoftwoweeks.Afterwhich
transcriptionwasdoneassoonaspossibletoensurereliability.
24
Thefollowingstageofanalysiswasthecodingofthedata.Initiallybasedonthreebroad
categories:ideageneration,ideationsystemsandcreativity.Thesecategorieswerederived
fromliteratureandalsousedasleadingthemesintheinterviewprotocol(Appendix1).
Wherethesubsequentstageofthemingandcategorisingfollowedbasedonopen-coding.
Furthersub-categoriesweregeneratedbasedonreadingthroughtheinterviews,defining
andnamingthesebasedonthemesandtermsthatemergedfromthecollecteddata
(Saunders,LewisandThornhill,2012).Thefulllistofthemes,categoriesandexampleof
thetranscriptionquotescanbeseenonpage25.Thetablepresentedstructuresthe
distilledcodesbasedonfirstandsecondordercodes.Bothfirst-ordercodesandsecond-
ordercodeswerederivedinductivelyfromthetext,whereastheoverarchingthemeswere
deriveddeductivelyaspreviouslystated.
Categoriesweredevelopedduringthisprocess,constantchangeswereperformedtothe
categoriesnamesanddescriptionsbasedontheanalysisofthedata,inlinewithDey
(1993)andSaunders,LewisandThornhill(2012),astheystatetheprocessofrefinementof
categoriesthroughintegratingthemorsub-dividingthem,focusestheanalysisandisan
importantpartofquantitativeanalysis.Whichwasdonetodevelopamoreappropriate
code-setasmakesanalysisandconsequentfindingsmorecomprehensiveandappropriate.
Anexampleofthisistheadditionofthe‘experience’sectiontotheresearch,inthe
interviewprotocolandcoding.Asthroughanalysisofthefirsttwointerviewsthisindicated
tobeimportant.
Theflowingstagewastorelatethethemestoeachothertomakeamorecompactdata
set.Theconstantrefinementofthecategoriesarguablymadetheabilitytoanalysemore
profoundandin-depth(Saunders,LewisandThornhill,2012).Thisrefinementwas
performedthroughrealisation(whetherintrinsicallyorthroughassessmentoftheory)that
somecategoriesshouldbegroupedtogetherorfallunderanothersecond-ordercode.As
thelistofcodeswassubstantiallylongeratpointsintimebutneededtoberefinedbased
onwhatbelongstogethertobemadecomprehensive.
25
ExampleofQuotes(FirstOrder) Second-OrderCodes
First-OrderCodes
“They(designers)workmoreinteams,wheretheycomeupwithideasontheirown.”-Se
Individualvs.collectiveideageneration
“Iwouldsaythatit(ideageneration)isstillquitedependantonthedesignertoactuallylikemakeanitemthatishis”-Ji
CreativeDirector
Positioning
“Ithinkits(ideageneration)veryfluidmotion...SoIthinkyoucontinuouslyhavetoworkonit,andwhenIhaveanideaIwillsketchitout“–Le
Mechanismofideas
“Yes,butthatforpracticalreasons,becauseit’sabusinessattheendoftheday”-Le
Limitationstoideageneration
“Implementationsofnewproductsornewdesigns”–Ch
TypesofInnovation
‘How’
“Wearealsochallengedbytheheadofdesign.Tobringsomethingnewtoacategory,soyougetafocusstimulationthen”-Le
Encouragement
“Itendtothinkinthisindustryalotgoesonpastexperience”–Le
Experience
“(whatmakespeoplehaveideas)peoplethatgoskiingeveryyear,gosnowboardingeveryyearorsurf...Imean,(companyname)doprovidelike,wecangolikeStandUpPaddlingandkiteboarding.”–Le
Submersionintargetmarket
“Withacreativenothingmighthappenforacoupleofdaysandthenmaybetheywilldoa16hdaybecauseitsstruckthem,andtheywilljustseeitthroughtotheend”-Le
Intrinsicinterestandmotivation
Motivators
“It’sdefinitelythecommercialinterestthatisadrivingforcebehindideas”-Ji
Economicreasoning
“It’smoreaboutcopyingandlookingatproductsthatalreadyexist,andtryingtomakeityourown”–An
Copying
“theyreallyusedatatocreateahighturnoverandrevenue”-Se
Datadriven
Drivers
Idea Generation
“Thenwewillbrainstormtogether”-Le Ideationsystems
“It(creativity)isvital.Alsothatyouhavelessrestrictions.Withoutcreativityyouwillneverbesuccessfulinfashion.Impossible.”–Se
Creativity
26
Findingswillbepresentedfollowingtheidentifiedcorethemesandsub-categories.
Presentationofthefindingsisstructuredbasedoncodesfromthetranscripts,whichisin
linewiththetemplateanalysisstrategyusedinanalysis(King,CassellandSymon,2004;
Saunders,LewisandThornhill,2012).
Inlinewiththeresearchquestion;toidentifywhereandhowideasaregeneratedinlarger
fashionbusinesses,themajorityofinterviewtime,questionsandanswersweregeared
towardsthisaspectofideageneration.Wherethesupportingelementsofideationsystems
andcreativitytoideagenerationwerediscussedlessfrequent.
InlinewithPratt’s(2009)suggestionstopresentationoffindingsofqualitativeresearch
‘powerquotes’and‘roofquotes’areused.“Powerquotesarethemostcompellingbitsof
datayouhave,theonesthateffectivelyillustrateyourpoints(Pratt,2009:860),andproof
quotesarequotesforeachpointorargumentyouaremakingsothatyouhavesome
“proof”ofwhatyouaresaying.
Reliability,validityandgeneralisability
Overalltheresearchershouldperformeverythinginhisorherpowertoensurethatthe
datacollectedwouldbethesameaswhencollectedbyotherresearchersaskingthesame
questions,whichcouldbereachedbybeingverytransparenthowconclusionwere
developedbasedontherawdata(Easterby-Smith,Golden-BiddleandLocke,2008).
Therearethreatstotheuseofinterviewsasadatacollectionmethodintermsofreliability
andvalidity,Robson(2002)identifiedthreemostimportantways.
First,theremaybeparticipantbiasinthewaythattheyanswerthewaytheinterviewer
wouldlikeandnotstatetheirrealopinionorexperience.Thedesignofthequestionsasked
willbeinawaytoensurenon-biasedanswers.
Second,observererrormightcomeintoplayastheresearchwillbeconducted,
transcribed,analysedanddiscussedbythesingleauthorofthisresearch,mitigatingthis
threatisverydifficultbutawarenessisafirststep.
Third,theobserverisbiasedandinterpretsthedatainawayheorsofindsmost
appropriate.Incaseofmultipleauthorsthisthreadwouldbereduced,awarenessofthis
factisthebestwayofmitigation.WhereBell(2014)statesthatitisveryunlikelytoremove
biascompletely,andthiscouldevencauseharm(Yin,2013).
27
Furthermoreallinterviewswereperformed(atparticipantsconvenience)intheafternoon.
Wherethisconveniencewasparamount,astheparticipantsneededtobeabletoreflecton
eventswhichinastressfulinterviewenvironmentorsituationmightbeimpaired.And
guidedbytheinterviewprotocolwhichappliesstructureandduecausegenerates
reliability.Anotheraspectappliedimprovethereliabilitywastherecodingofinterviewsfor
transcriptionandtheconstantrestructuringofthecodesbasedontheopen-coding
approach,whichallseekstodevelopamorereliabledatasetforanalysis.
Alimitationtothegeneralisabilityofthisresearchisthesmallsampleasthiscanbe
presumedtonotfullyrepresentthegreaterfashionindustry.Eventhoughtheparticipants
allrepresentedarelevantpartoftheindustrythisdoesnotmakeitgeneralisable.Arguably
evenmoreasonlyoneparticipantsviewpercompanywastakenintoaccount.
Nevertheless,basedontheexploratorynatureofthisstudyinanareathatcontainsvery
littleresearchthisdoesprovideafirstinsightintothisareaofideagenerationtowards
productdevelopmentinthefashionindustry.
28
Findings
Inthischapterthedatafindingswillbepresentedandinterpretedinrelationtotheir
meaningtoanswertheresearchquestion.Whatwasfoundinthisresearchisthatidea
generationisaveryfluidprocessinwhichlittlestructureisapparentfromacognitive
perspective.Inordertoapplysomestructurethecreativedirectorsetsanartisticdirection
(influencedbyi.e.economicreasoning),whichistobefollowedbytheideagenerators,
mostoftentheactualdesigners.Thesedesignersfollowacollaborativeprocesstoproduct
developmentandareinfluencedbymanyaspects,experience,encouragement,
submersioninthetargetmarket.
Inthischapter,astory-tellingpictureispaintedtopresentthepreviousstatement.Itflows
naturallyfromthethreeidentifiedpillarsoftheabilitytogenerateideas;first,idea
generationanditsacquaintedsubjects.Second,ideationsystemsthatareusedto
structurallygenerateideas.Thirdandlast,creativity,whichwasidentifiedintheorytobea
majorinfluencertowardsideageneration.
Ideageneration
Thestructureadoptedinpresentationofthefindingsintheideagenerationsectionisdone
throughinductivereasoningandcomprisesoffourcategories.First,theideastarts
somewhere,butisitacollectiveoranindividualcomingupwiththeidea.Second,thereis
ajobtitle/locationoftheperson(s)havingtheidea(positioning).Thethirdandfourth
categoriesidentifyhowthesepeoplecameupwiththeseideas,alsopartlythewhy
question,the‘motivators’ofideasand‘drivers’ofideas.
Individualvs.collectiveideageneration
Thisreferstowhetherindividualcomeupwiththeideaoragroup/team/multiplepeople.
Atotalof25statementswerecoded,whichisthemostoffallindividualcategories.When
tryingtoquantitativelylookatthedatathereisanalmostequaldividebetween
individualisticandcollaborativeideagenerationstatements.Notallstatementsareclear-
cutinopinion.Havingacloselookandinterpretingthedata,lookingatthe(sometimes
29
subjective)meaningbehindthestatement,showsaclearmessage,thatinthefashionideas
startswiththeindividual;
“They(designers)comeupwithideaontheirown”–Se
FurthermorestrengthenedbyLeinregardthequestionifideagenerationtendstobemore
individualisticathiscompany,towhichherepliedasimple“Yes”.
Asstateditisnotalwaysasclearcutasthisstatement.Whereotherparticipantsstated
morecomplexsituations.Areoccurringaspectinthisarestatementsthatitisalmost
alwaysanindividualwhocomesupwiththeideaandthenbringsitintoateamorgroupof
people.
Allparticipantsstatedthatthefashionindustryworkswithateambasedefforttowards
productdevelopment.WherethemosttellingstatementcomesfromLe,ashestates:
“adesigneroftenhasanideabutanotherpersonhastodosomethingwithit,it’scollaboration…inabiggercompanyitsmoreateamthing(ideagenerationanddesign).”–Le
Leconcludesthisaspectinaninterestingideaandstatementas“Ithinkthatitsmore
successfulifmorepeoplejoinin(onideageneration)”.Wherethislastpointmakesmost
senseinthefactthatwhenmorepeoplejoininonideagenerationthereisabroader
consensusonthecreatedideaandmorebroadbasedsupportisapparentinthe
organisationwhichcanseetheproductdevelopmentthrough,whichrelatesandconfirms
PinchotandPellmansstatementsinthisregard(1999).
Inrelationtothetheoryitcouldbearguedthatthisisinlinewiththeportrayedmatterin
fashion,asideasperdefinitionarecreatedbyoneperson,“developmentinitially
proceedingviaarelativelyrandomvariationprocessofeithercompletelynew
conceptualisationsornovelcombinationsofexistingideas”(Godartetal.,2015:198).Itis
veryunlikelythatthemultiplepeoplehavetheexactsameideaattheexactsametime.
Where‘novelcombinationsofexistingideas’canbethecollaborationofteamsthatbring
anideaforwardasacollective.
Thisallowsforapreliminaryconclusionthatideasinfashionaregenerallygenerated
individually(afterwhichit’sratherquicklybroughtintoagroup).Whichisinlinewith
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theory,thisaspectofindividualideagenerationbecomesmorerelevantandinteresting
whenthenextaspectofpositioningisconsidered.
Positioning
Thiscategoryreferstothejobtitle/positionanideaisactuallygeneratedormostoften
generated.
Intermsofjobtitletowardsideagenerationinproductdevelopmentseemstobepretty
clear,allparticipantsstatepositioningofideagenerationtowardsproductdevelopmentis
afocusedmatter.
“Thedesigner…thiswillbeit!”-An
SeandLehavearguablyevenstrongerpositionsonthis.
“At(companyname),Ithinkthenewproductscomefromthedesigneritself,definitely”–Se
“Alotoftheactualproductinnovationscomesdirectfromthedesigners”-Le
Jireflectshowtheindustry(used)towork.
“whenyoulooktraditionallyhowfashionworks.Thatyouworkfromsketch,thatthedesignergivesthepatternmakerasketch.Andthenthepatternturnsthatintoanimagea3Dgarment.Alotactuallyhappensthere,butthosearesosubtlethatyoumightneverlikerecognizingthemasideas.”–Ji
Hisstatementdescribesatraditionalmanner,wheredrawingmeaningtothisstatement
theauthorrecognisesthispositioningofideastobeamoderndaycommonpractice.His
statementmustbeinterpretedmoreinthewayofaclassicalapproachinsteadofthe
commonmeaningoftraditionally,beingoldfashioned.Thislineofthoughtissupportedby
Leinstating:
“Butgenerallyitsacollaborationbetweenthedesignteam,fromjuniordesignertodesignmanagerinadiscussioninhowcanwebringthingsforward”-Le
FurthermorebasedinthestatementofJiaboutwhereideascomeup
“Sotheyareworkingverytight,andIthinkitisthebuyerandthedesignertogetherwithdirectionoftheheadofdesign”-Ji
Eventhoughtheprocessisdifferentbetweenthetwotheybothworkincollaboration
betweenthedesignerandanotherfigureindevelopingthisdesign.Wherethisinteraction
isthebasisoffurtherdevelopmentofideasinordertoimprovetheinitialone.
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Ingeneralallparticipantsstatethatideasaregeneratedinpositionsorjobtitlesinwhich
theideageneratorisresponsiblefororprimarilyactive.
“He(thedesigner)isthinkingaboutnewproductsanddesignsalltheday,heisdoingnothingelse.”-Se
Wherethisisalmostlogicalasthetimesspendintheseareasisfarmoresubstantialbeing
yourcorejob.Whichallowsforapreliminaryconclusionthatideasdonotjustcomeup
anywhere,theyarechannelledtothepositionthedesignerisactivein.
Creativedirectors
Inthepositioningoftheseideasthereisoneaspectthatismajorlydirectingandgoverning
theaspectofideageneration.Asstatedintheorythecreativedirectorhasalotof
influence;“thus,theprocessofgeneratingandimplementingcreativeideasinfashionis
verycentralised,andisattachedtothepersonofthecreativedirector.”(Godartetal.,
2015:202).
Confirmedinthestatement:
“Thereisalwaysacreativedirector!Yeshehasthemainpower,hemakesthedecisions.”-Se
Thematterthatheorsheisaveryinfluencingfigureintheoperationsrunwithinthe
fashionindustrydoesnotstatethatheispersethepersoncomingupwiththeideas.
Wherethecreativedirectorisnotthepersonwhoistheonecomingupwiththeideas
themselvesasAnandJistate:
"Theydon’tcreatealloftheseideasthemselves”-An
“Creativedirectorsareworkingverylittlehandsonwiththeproduct.”-Ji
Inpreliminaryconclusion,thereisacontradictiontothedefinitionpreviouslystatedasitis
notnecessarilythatstraightforward.Yes,intermsofimplementation(whichthisresearch
doesnotlookat)atendencycanbedetected,baseduponinterpretationofallinterviews,
thatthisfigureisverymuchthecentreofthisandallaspectofthisgoesthroughhimorher
thoughtthedirectionset.
Wheregenerationofideasseemstobemoredistantfromthisperson,andclosertheto
designersthemselvesandtheirinterpretationoftheartisticdirectionthecompanywants
togo.
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Thisdirectionofthecollectionsetbythecreativedirectorismostdefinitelyanimportant
directorofideageneration.Theinitialideaofwheretodirectthecompanyfromthe
personinthispositionisdeemedoneofthemostimportantideasinfashion.
“Themostcrucialideasarenotsomuchabouthowyoumakethesleeveorhowyoumakeagarment.It'sratherwhatkindofdirectionweshoulddo,andthatisthemostcrucialidea”–Ji
Thepracticeofthe‘loneruler’infashionbeingthecreativedirectordoesrelatetothe
morehigh-endfashionwherethedesignerispersonallyjudged,thecontrolofthisperson
alsotendstobemorevigorous.
“ForexampleYvesSaintLaurent,youcanbesurethattheircreativedirectorhaspersonallylookedateverysinglegarment”–Ji
Thisdecisionisnotalwayssolelymadebythecreativedirector,asitisinfluencedby
differentfactors
“Generallyitsdesignteamlet,throughheadofdesignanddesignershavediscussionsperdepartment”-Le
Inanattempttopreliminaryconcludethissectionofideagenerationithastobestated
thatitisverydifficulttogeneralisewhereideasaregenerated,therearealotofdifferent
companieswhoallworkinaslightlydifferentway.Wherethisresearchseekstodevelop
aninitialnotionofwherethismightbe.
Basedonthecollecteddataitcanbe,cautiously,statedthatthestartingideastowards
productdevelopmentaregeneratedbythedesigners,basedonthesetartisticdirection,
whichisdevelopedbythecreativedirectorincollaborationwithhisteam.Whereinthe
processofdevelopingtheproductthereisalotofinteractionwithintheteamsinwhicha
lotof‘follow-up’ideascomplementtheinitialone.Whichcontributesanddevelopsaslight
deviationfromtheexistingtheoreticalunderstandinginthisindustry.Eventhoughthe
creativedirectorsetsadirectionforideas“theprocessofgenerating…creativeideasin
fashionisverycentralised,andisattachedtothepersonofthecreativedirector”(Godart
etal.,2015:202),thegenerationofideasismoredetachedfromthecreativedirector.
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‘How’
Ideasaregeneratedbypeopleinpositionsorjobtitleswithintheorganisationsas
identifiedinthelastsection.Thissectionlooksathowideasaregeneratedandinwhat
contextideasaregenerated.
Mechanismofideas
Mostoftheparticipantsseethemechanismofgettingideasorgeneratingideasasavery
flowingmotionthatissomethingthatisveryhardtoputintoastructureorprotocol.
“Ithinktheideagenerationprocessisveryspontaneous…youcannotplantogetthatcreativeidea”–Se
Lookingatthedatathereisanobviousneedforflexibilityinordertobeabletocomeup
withideas,wherethereisaveryunclearlinetowhatextendthisflexibilityisneeded.As
thereisalsocounterargumentationforstructure.
“Havingasetframeworkandobjectiveis100%crucialforcreativityandgeneratingideas.”-Ji
Wheretheretendstobeanaturalbalancewithinthefashionorganisationthatcould
potentiallybetheanswertoaneffectiveworkingenvironment.
“Obviouslyneedstructuredsidetoit,differentpeopleinbusinesswillgiveyouthat...Theyarenaturallyinclinedfororganisation,Ithinkifabusinessbalancescreativepeopleandorganisedpeoplewellyougetaverysuccessfulcompany.–Le
Inpreliminaryconclusiontotheoryitisobviousthatpeopleshouldbeallowedtodotheir
jobthebestwaypossible,inthefashionindustrythereseemstobeanaturalbalance.
Beingawareofthisbalanceandconsciouslymonitoringthiswillpotentiallygeneratea
balanceforcreative’sandorganisationalstructuretoworkeffectivelytogether.
Limitationtoideageneration
Therearealsofactorsthatlimitideagenerationatdifferentlevelsintheorganisation.Most
fashionbusinessesworkwiththeirsuppliers,wherethesesuppliershavelimitstotheir
technologicalcapabilities.Thislimitstheideageneratorsinthewaythattheyarenotfully
abletothink‘outsidethebox’astheyinteractwiththesesuppliers,wherethisinabilitycan
beonapersonalcognitivelevelorimposedbythedirectionfromthecreativedirector.
Thedirectionthatisset(bytheteam,companyorthecreativedirector)generateslimits
theabilityofideageneration.
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“Wellofcourseacertaindirectionalsomeansyournotgoinganotherway.Sothatdoestechnicallylimit(ideageneration)”-Ji
Thatdoesstatethatyouguysarelimitedthatinthesortofideasthatyouguyscanhave?
“Yes,butthatforpracticalreasons,becauseit’sabusinessattheendoftheday”-Le
Somecompaniesarelimitedintheirideasbasedontheethicalandenvironmental
considerationsthegreaterorganisationhassetout,wheretheywerelimitedinidea
generationoffuranduseofleather.
Theseexternalinfluencesmightnotalwaysbenegativelimitationstoideageneration,but
ratherrefocusingimposedbyanexternalfactor.
“Andwhenitcomesbackandtheysayit’snotfeasibleorworksbetterwhenyoudothis”-Le
Afterwhichtheresponsibledesigner(team)cangetonwiththeprojectthatisproduct
development.
Summarising,limitationstoideagenerationinfashiontendstobeimpactedbytheartistic
directionset,thisincombinationwithexternaloutsidelimitationmakessomeideasnot
feasible.Ithastobesaidthatallotherindustriesalsoexperiencelimitationinthisform.
Wherethesefactorspotentiallyimpactthefeasibilitymoreofcreatedideasopposedtothe
abilitytothegeneratesthese.Wheretheauthorisuncertaintotheextendtowhichthese
factorsliewithinthesetwodifferentaspectsoftheinnovationalprocess.
Wherethepotentialfeasibilityofideasisoutsideofthescopeofthisresearch.
Typesofinnovation
Thetheoryinthesecondchapterpresentstheaspectofthetypeofinnovationinrelation
toideageneration.Somemightwanderwhythisaspectwasputintotheory,throughthe
collectionofthedatathisaspectoftypeofinnovationcameupinrelationtotheprevious
describedaspectofpositioningofideageneration.Whereasstatedintheprevioussection
ideascomeupmostofthetimeinthefieldinwhichtheideageneratorisactive.
Inrelationtothedata,thereisnorealsignificancetopresentaboutwhatkindof
innovationismostlyusedinfashion,wherethislineofquestioningwaspursuitasatestof
thestatedtheoryinrelationtotypesofinnovation.
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Firstoffthereistoolittleofasampletogeneraliseupon,inattempttocomparetoabroad
quantitativestudy(BianchiandBortolotti,1996)andstatementsfromparticipantswere
verybroadandfarapart.Furthermoreanswersgivenmaybeverylimitedtothe
positioningoftheideastheparticipantshave,aspreviouslystated,ideagenerators
primarilygenerateideastowardstheirownareaofexpertise.Wheretheymightbeunable
togeneraliseitappropriatelyacrosstheirorganisationbasedontheirrestrictedfocusand
view.
Overallandinpreliminaryconclusion,itcanbestatedthatallthepreviousdescribed
aspectsofideageneration(fromtoindividualvs.collective,positioningandother
describedaspects),pictureacomplexpainting.Sowhatarethemotivationsanddriversof
theideageneratorstoactuallycomeupwiththeideasthattheycomeupwith.
Motivators
Outsideofthe,fromtheideageneratorsperspective,externalstructuresandenvironment
aroundhimorhertherearemoreintrinsicmotivatorstowardsideageneration.This
sectionwilldiscussaspectsofthecollecteddatainthisregard.
Encouragement
Themostcodedmotivatorwasactiveencouragementtohaveideasfromseniorpeoplein
theorganisation.
“Weactivelyencouragedpeopletosendideasinanyideasthattheyhavethatcanimprovetheproductsweoffer”–Ch
InLe’scompany,encouragementisguidedandsubjectedtothesetdirection.
“He(creativedirector)initiallywillencourage”-Le
Nodatawasretrievedinotherinterviewsinordertogeneralisethis.
Partofthisencouragementisalsoempoweringpeopletohavetheiridea,togivethemthe
authoritytocomeupwiththeiridea.Butalsotoallowthemtofail
“Likehavingtimetothinkaboutthings,todowrong,tomakeideasandthatthenalsocanbediscarded”-Ji
Theauthorseesthisasaneffectivewayofworking,thecreativedirectorbecomesthe
motivatorandfacilitatorofstructurethatisneededaspreviouslystated.Thisactive
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encouragementfromseniorpeopleandempoweringthemtodotheirjob,andsometimes
failatit,isinlinewithPinchotandPellman’s(1999)basicsofeffectiveideageneration.
Thisaspectinthefashionindustrymightbeofgreaterimportance,asstated,idea
generatorsneedorganisationalflexibilitytogenerateideasbutneedtofeelbackedinthis
process.Wherearguablymoreencouragementtohaveideasandcomeupwiththismight
allowforgreaterfeelingofflexibilityinbeingallowedtobecreativeandcomeupwith
ideas.Wherethereislittlebasisinthedatatodevelopacompellingconclusioninthis
matter.
Experience
Throughanalysisofthefirsttwointerviewstheauthorrecognisedthereismoretothe
motivatorsofideageneration,wherethismightbemorefocusedonknowledge.Upon
incorporationofthisintheinterviewapicturedistilledprettyquickly.Participantsthreetill
fivewereinmajoragreementthatexperienceisoneofthefundamentalsoftheabilityof
ideageneration.Sowhatdoyouthinkmakesthesepeoplehavetheideasthen?
“Iwouldpersonallysaythatmoreexperienceandworkingforalongtimegivesyoubetterideas”-Ji
Thisexperienceisnotjustpastexperience,butalsothecontinuousdevelopmentofthisexperience.
“Isverymuchexperienceandeducation.AndIdon’tjustmeanformaleducation”-Le
Whereontheotherhandalackofthisexperiencetendstoresultinlessideageneration,
wherethiscanhavemultiplecauses.
“Peoplethathavecomeupthroughfreelancingforthemselvesorsmalleroperationstendtofollowwhat’salreadybeenletbytheindustry…lessknowledgeableincertainareasinordertobringinnovationtothetable,sometimesitsjustlessconfidentalthoughtheyseeitandareawareofit,theyarenotconfidentinhowtoachieveit”-Le
Notfeelingconfidentcanbeintensifiedbyalackofexperience(MorganandCleave-Hogg,
2002).Beingawareofthisaspectasanorganisationmightbenefitideageneration,where
organisationalmeasurescanbetakeninordertoallowtheseindividualstomore
effectivelyvoicetheirideas.
Allstatementsareinlinewithexistingtheory,thatexperience,educationandwideranging
perspectivesallowsforideageneration(Lampel,LantandShamsie,2000).Whereprior
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experienceisarguablymoreimportantinthefashionindustry,duetotheemotionalnature
oftheproductathand.Wherebasedonlogicalreasoningthisemotionalfacetofthetrade
canbetaughtlesseasilyineducationalsettingopposedtoexperience(Dewey,1986).
Submersionintargetmarket
Oneaspect,whichcouldbesub-categorisedunderexperience,isthesubmersioninthe
targetmarket.Sub-categorisationisconsciouslynotdone,asthesubmersionintothe
targetmarketrequiresamoreactiveapproachfromtheideageneratoropposedto
(sometimes)passiveactofobtainingexperience.
Submersioninthetargetmarketinthisresearchmeanstoactivelyseektointeractwiththe
targetmarketforwhichyoudevelopproducts.Submersioncanbeperformedindifferent
ways,andcangenerateideasindifferentways.
“Ithinkbeinginthefrontline,ifyouweretalkingtothecustomeranddoingitwellpeopleengagewellwithyou.Customerstellyouwhattheywant.”–Ch
“Yeahmyjobistogothroughthestreets,talktopeople,andobservethemandidentifythelatesttrends”–Se
“Surroundingyourselfwithlike-mindedpeople.”-Ji
Briningmeaningtotheaspectofsubmersioninthetargetmarketalsorelatesbacktothe
aspectofexperience,astheabilitytogeneratediverseperspectivesallowsforidea
generation.Wheredevelopingfirsthandexperienceoftheneed,thattheproducthasto
fulfil,willgenerateperspectives.Theimportanceofthisissomethingtheparticipantsagree
uponasbeingimportantforideageneration.Theprocessofsubmersioninthetarget
marketcanarguablyalsopositivelycontributetotheconfidencelevelofthedesigner,as
developingfirsthandexperienceoftheproductwillallowyoutounderstandtheproduct
anditsneeds.Whereasstatedthisconfidenceisanimportantdriverofideageneration.
AninterestingwayinwhichLeandhiscompanyuseaversionofsubmersionofthetarget
marketistheuseofsocalled‘teamriders’.Mostoften-usedinsportandactivewear
relatedbrands,thesepeopleare(paid)athleteswhotest,useandpromotetheproductsof
thebusiness.
“Fromthetechnicalsideofthings,sowehavesurfteam,swim,yougetalotoffeedbackfromtheriders,becausetheyareactuallytheonesusingtheproductandputtingitthroughitspacesdaybyday.Soalotofinnovationcomesthroughthem
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…theridersusesomethingforawhileandthink;holdon,ifitwaslikethisitwouldbefarmoreconvenientforme”–Le
Thistypeofsubmersionmightnotbeveryrelevanttotheothermain-streetfashionas
everyoneusesit,wherethereisanelementof‘testing’theproductbeforehand.
Intrinsicinterestandmotivation
Asinalotofthingsintheworld,havingagenuineinterestinthecraftthatyou’re
performingisanimportantaspectinordertobeproductiveinit(PinchotandPellman,
1999),wherethedataseesthisasasupportingaspecttowardsideageneration.
“Reallylovewhattheyaredoing.Andthatisthemostimportantpartwhenyouhavetocomeupwithnewideas”–Se
Alsosomeaspectsofsubmergingyourselfinthetargetmarketcomebackintothisaspect
ofgenuineinterestinwhatyoudo.
Drivers
Notallgenerationofideascomesfromtheintrinsicmattersoftheideagenerators.There
arecertainaspectsthatdrivetheirideagenerationinan(specific)area.Thissectionwill
presenttheemergeddriverstowardsideageneration.
Economicreasoning
“Onewell-knowneconomictheoryteachesthatthepurposeofbusinessismaximizing
profitfortheshareholders”(Rimanoczy,2015).Thisisnolessofthecaseinthefashion
industry.Whereallparticipantsstatethattheprimereasonproductdevelopmentis
performedistogeneraterevenue,thisalsomeansthatoneofthemostimportantaspects
thatinfluenceideagenerationaretheseeconomicinterests.
“Sosometimestheywillhavetocurbcreativityinordertoensurethateveryoneisstillworkingnextseason”-Le
Wheredevelopingproductsbaseduponrecognisedmarketneedsisalsopositionedunder
theeconomicinterestsofabusiness.
“FirstIhavetoidentifytheneed,ifthereisoneforanewproduct”–Se
Inanattempttoconcludethisitmustbestatedthatthisdoesnotcomeasasurprise,
companiesaretheretogenerateareturnfortheirshareholders.Wherethemeanto
achievethisisachievethisistoproduceanattractivecollection.Tobeabletodothisthe
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businessneedsideas,wherethenextpartslookatwhatdrivestheideageneratorsfroma
non-intrinsicperspective.
‘Copying’
Alltheparticipantswereinagreementonwasthattheonethingthatthefashionindustry
doesinrelationtoideadirectionis:copying.Thismightbeobviouswherethereislittle
knowntotheextendthisimpactsthegenerationofideas.Wheretheparticipantsstateno
objectiontothepracticeofcopyinginthefashionindustry.
“WheretheygotoParisandgotoZara,Mangoyouknow,alltheotherstoresandcheckwhattheyhave.”–An
Thiscopyingtendstohappenmoreamonglowendfashionbrands.
“Sothat’showitworksinthelowendofthepricerangethepricespectrum,theycopythemostofeveryone”-An
Eventhoughthehigh-endfashionbrandsarenotexcluded.
“buyingthingsthattheylikeabroadandusethisintheircollection.”-An
TheonlyparticipantthatwasthisdirectaboutcopyingwasAn,wherewhenreading
betweenthelinesandinterpretingthedata,itcanbereasonablystatedthatallpartiesdo
so.
Allotherparticipantsratherseethisasinspiration.Inrelationtothisstatementithastobe
saidthatthereisaverythinlinebetween‘copying’anddrawinginspiration.Asitis
officiallydeemedcopyingwhenthishasbeenidentifiedbyanindependentparty,where
thereisalotofjuridicallawsandregulationstogovernthis.Thisistotallyoutsideofthis
researchscope.Rather,thetermcopyinginthisresearchisusedasadriverofinspiration
andtheimportanceofthistowardsideageneration.
Mostoftenidentifiedcategoryinrelationtothisaspectiswatchingtrends;
“Onthemorefashionsideofthingsitsverymuchinkeepingyoueyeonwhatthecoolerpeoplearedoingonthestreets”-Le
Wherethisisdonethroughmultiplemeans:
“Wesitdownanddiscusswhereitrelevantinourindustrytogoanddoatripto.Designerwillgoofftocitiesanddosomeresearchshopping…Whilewedothat,thedesignmanagerormoreoftenthebuyerswouldtravelouttothesuppliers”–Le
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“Thesedayspeopleworkalotwiththeinternet,sotheyusetheinternet,pinterest,theyusewhatevercollectionsareinVogueetc.”–Ji
“Welltheydogiveadesigningteamopportunitytogooninspirationtripseachseason.”-Ji
Whenlookingatthesestatementsitcanbeseenthatthewholeindustrylooksatthe
wholeindustry,whichisinlinewiththeorythatfashionengagesin‘copying’.Asotherwise
theremightbenosuchthingasacoherenttrendor‘popularstyle’(Hilton,ChoiandChen,
2004).Whereitisinterestingtonotethathigh-endfashionhousestendtouseless
‘copying’,thiscouldbepotentiallyexplainedbythestronginfluencetheircreativedirector
hasontheideagenerationprocessintermsofdirection.Wherethereisnoconclusivedata
gatheredinthisresearchtoconclusivelyclaimthis.
Thedatashowsawidespreaduseofthisformofideagenerationdrivers,wherethe
participantsstatethistobeoneofthemostimportantaspectstodevelopingnewideas,as
thisallowsthemtogeneratemoreperspectives.Thiscanbebasedinthefactofseeing
theseproductsandmaking‘completelynewconceptualisationsornovelcombinationsof
existingideas’(Godartetal.,2015:198),ortheexperiencegainedfromattendingfairs,
showsandconferences.Wherethesedifferentperspectivesareimportantasstatedinthe
‘motivators’section.
‘Bigdata’
Anothermajordirectingforceinideagenerationtowardsproductdevelopmentinfashion
turnsouttobe‘BigData’.Thisoftencomestogetherwiththepreviouslydescribedaspects
ofcopyinganddirectingfashionideastowardsmostlikelyeconomicwinners.
“Statisticsofonlineclicks!Soforexample,purpleisamupcomingclickthing,sotheydecidelike,ok,5%ofourtopswillhavetobepurple”–An
“Weusebigdata,weanalyseitandlookwhichitemsarebestsellers”-Se
Usingthisformofdataanalysisallowsforforecasting,asdataisusedtopredictwhere
fashiontrendsaregoing.Thereisaneedforforecastingthistrendinadvance,as
“Wehavetogettheideaatleastoneortwoyearsinadvanceforeachseason.Soitverydependsonforecastingandtrendresearch”–Se
Useofthisformofforecastingisusednotinallpartsofthefashionindustry.As;
“EspeciallyatfastfashioncompaniesandforexampleZalandoorAmazon,theyreallyusebigdataincombinationwiththedesigners”–Se.
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TheuseofthisbigdatahasbeenidentifiedbyAntobe“definitelysomethingthathasbeen
happeningmoreandmore”.Indicatingthelackofpriortheoryinthisissurprisingand
somethingthatshouldpotentiallybedeveloped.
Arelatedaspecttotheuseofbigdataistheuseoftrendwatching.Thesearemostoften
thirdpartiesthatestablishtrendsbasedonanalysisofwhatishappeningtheindustryin
termoftrends.
“Well,it’sstillbaseduponfairsandbooks.Whichyoucanbuyorgo,whichcheck'whataretheongoingtrends”-An
Asstatedinthepreviousstatements,useoftrendwatchersisstillcommonuse,although
toadiminishingeffect.
“Toadiminishingextend,becausepeoplearedoingtheirresearchthemselvesusingtheinternet”-Ji
Theuseofthesetrendagencieseffectideagenerationinthewaythatideasgeneratedare
directedbyanexternalinfluence.Towhatthedesignerdoeswiththis,andtowhatextend
thecreativedirectorincorporatestheseinhisorhervisionofdirectionisnotsomething
thatwaspossibletoconcludefromthesample.Havinganotionofthiscouldbeinteresting.
Theuseofthisbigdataanduseoftrendwatchersfacilitatescopying,inparticularthefirst.
Asusingbigdatafromawiderangeofexternalpartiesdilutesthefactofexactcopying
trends.Wheretheuseofin-housebigdatamustbemoreconsideredastrend-researchand
copyingofownideas.
Ideationsystems
Asstatedinthetheorypartofthisresearch,ideationsystems“allowideaproviderstopost
theirideasinasystemaccessiblebyothers”(Björk,BoccardelliandMagnusson,2010:387).
Thispartoftheresearchpresentsthefindingsinrelationtotheidentifiedideationsystems
atworkinthefashionindustry.Thesesystemsaredeliberatesystemsadoptedbythe
organisationsinordertofacilitateideagenerationthroughmeansofthemedium(like
email)orthroughfacilitatingcollaborationlikebrainstormingsessions.
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Theuseofbrainstormingsessionseemsawidespreadsystemofideagenerationinthe
fashionindustry,wherethiscontributestothepreviouslyidentifiedcollaborativenatureof
ideagenerationinthisindustry.
“Theydobrainstorming”–An
“Yeahtheyworkmoreinteams,wheretheycomeupwithideasontheirown,butdefinitelythroughbrainstorming.”–Se
Inotherindustriestheuseofexternalconsultantsisawidelyusedwayofgeneratingideas,
asthesepeoplebringin‘fresh’andnewperspectiveswheretheyoftenhaveabreathof
experienceastheyworkorusedtoworkinothercompanies.Theuseofthismeantoidea
generationseemstobenon-excitantorverylimited.
“Wedon’tuseexternalconsultants”-Le
“Notreallyforideas”-Ch
“Youwanttostaycompetitive.Whenyoushareyourideaswithconsultantsthereisalwaysthedangerthatthenewideasaresharedwithothercompanies”-Se
Sestatesthistobeindustrywide.
“Ithinkitsindustrywide!Thecompetitiveadvantageisalwaysimportant.”-Se
Oneofthestatedreasonsifforthefearislossofcompetitiveadvantage,asthefashion
industryisahigh-competitivemarkettheyallcompeteforthemostinterestingand
valuableideas.Thepotentiallossoftheseideasthroughtheuseofexternalconsultants
seemstobelimitingtheuseofit,inotherwords,theriskisnotworththepotentialreturn.
Mostparticipantsstatethatthereisnouseofstructuredideationsystems,asstatedtobe
awidespreadmeanofideagenerationinotherindustries,whereChdoesuseastructured
systemofideageneration.
“Wehadanemailaddresswhichwascalledideasact.Andweactivelyencouragedpeopletosendideasinanyideasthattheyhavethatcanimprovetheproductsweoffer”–Ch
Overallitcanbeconcludedthatstructuredideationsystemsthatfacilitatesubmissionof
ideastolaterbedistributedarenotwidelyused.Whereeffectiveusofthismightallow
furthercrossfertilisationofideas,whichgeneratedeeperorwiderperspectivesand
consequentlyideas.
Theuseofbrainstormsessionsiswidelyadopted,wheretheextenttowhichthisisso
excessivelyusedseemssurprisinginrelationtotheliterature,astheliteratureimplied
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moresignificancetootherideationsystems.Forexampleexternalventuringisseenasa
theoreticalgoldmineofideas.Usingbrainstormingasameantoideagenerationisinline
withtheidentifiedcollaborativenatureofideageneration.Thefactthatotherkindsof
morestructuredideationsystemsarenotusedinfashionbeckonsthequestionifthisisnot
alostopportunity,opportunitycost.Beingawarethattherearemultiplemeansavailable
tothefashionindustrymightproofusefulwhencurrentlyusedsystems(potentially)under
deliver.
Creativity
Asstatedinthetheorysectionofthisresearch,creativityisanimportantaspectofidea
generation.Wherethissectionpresentsthefindingsinrelationtocreativitydistilledfrom
thecollecteddata.
Theorystatesthatthereisaneedforcreativityinideageneration.Whereahigherlevelof
creativityallowsforideageneration.
Thefactthatcreativityallowsfordifferentperspectivestocometogetheringenerationof
anideaalsohasaturnside.Whentherearelittlerestrictiontowhereyourcreativityis
allowedtogo,itgeneratestheneedformorecreativityinordertobeabletocomeupwith
the(right)idea.
“Ithinkitdependsontheindustry,becauseinfashionyouhavetobecreative,innovativeyouhavetofindnewwaystofindsolutions.Inotherslikefinance,youalwayshavethelaw.Youhavebiggerrestrictions.”-Se
Thisevokesaneedforcreativity
“Ithinkit(creativity)hugelyimportant,becauseifyou’renotnurturingcreativityIdon’tthinkyougetnewideageneration.Ithinkcreativepeopletheyprovidethatidea,thatspark,it’sthatcreativesparkthatleadstoinnovation.Andideageneration”–Le
“Becausetheyarebecomingbigspectacles(collections).Soeverythingneedsmoreandmoreideasbasicallytobeexecutedinagoodway”-Ji
Thereisalsoacollaborativeelementtocreativity,whichrelatestothecollaborativeneed
forideagenerationandtheactualprocessofideagenerationinfashionbusinessesas
previouslydescribedinthediscussiononindividualvs.collectiveideagenerationandthe
widespreaduseofbrainstormsessionasanideationsystem.
44
“Differentperspectivesaresomethingthatreallygeneratescreativity.Ifeelthatwhenafashionbrandcollaborateswithacompletelydifferentsector(AppleandHermes).Whensomeonewithadifferentperspectivefromadifferentworldmeetandtheycreatesomethingtogether,that’swhenreallyinterestingthingsusuallyhappens”-Ji
Differentperspectivesareaspreviouslydescribedimportantinordertodevelopideas,
wherecreativityfacilitatethistohappen.
IntheinterviewwithAnsheseemstohaveanegativeinclinationtowardsthelevelof
actualcreativityinthefashionindustry.
“WhereIwouldsaythatmostpeopleinthefashionindustrydon’treallyworkcreatively”–An
Apossibleexplanationforthisstatementisthatpriortothesestatementsseveral
discussionsrelatingthecommercialanddatadrivennatureofideagenerationwere
discussed.Thismighthaveinfluencedherlineofanswering,wheretheauthorstill
consciouslypresentsthisfinding.Asthereisadifferencebetweentheneedforcreativity
andtheactuallevelofcreativityinfashion.
Mostparticipantsseecreativityasanessentialaspecttowardsideageneration.Towhatextentdoyouthenseethepeoplethatcomeupwithideastobemorecreative?
“Yes,definitely!100%”–Se
“ThenIwouldliketocomebacktothepointthatpeopleinfashionhavetobemorecreative.Becausewhenyouaremorecreativeyougetmoreideasandyouwillgetyourideasveryfast.”–Se
Thereisatendencyamongtheparticipantstoseeahighcreativeneedintheindustryin
ordertogenerateideas,whichisinlinewiththeory.Whereoverall(exceptAn)the
participantsseethereisasufficientlevelofcreativityintheindustryinordertodevelop
theseideas.
Complacencyinthismattercouldpotentiallybethecase,wheretheindustrywoulddowell
andshouldbecomeconsciousaboutthepotentialdangersofthis.Asstated,highlevelsof
creativityareimportantforideagenerationandideagenerationisessentialforthe
business.
45
Discussions
Thischapterseekstobringthisthesistoanappropriateend,whichisachievedthrough
establishingthisresearch’skeyfindingsbutalsoitsobviousandlessobviouslimitations.
Furthermorethischapterseekstoidentifyareaoffutureresearchthatwouldbevaluable
andinteresting.
Thisstudyhadtheaimtoidentifywhereandhowideasaregeneratedtowardsproduct
developmentinlargerfashionbusinesses.Inordertoachievethisaimaprimary,
qualitative,interviewapproachwastakeninterviewingfivepeopleinthefashionindustry.
Aspreviouslystatedthissampleissmall,andsotheconclusionwillhavetobeconsidereda
preliminaryresearch,andininitiateinsightintotheconceptofideagenerationtowards
productdevelopmentinthefashionindustry.
Consideringthequestionwhereideasaregeneratedwithinthefashionbusinessesitcanbe
cautiouslyconcludedthatindividualpeopleinthejobrole/positionofdesignerscomeup
withtheideastowardproductdevelopmentmostlyrelatedtotheirareaofexpertise.
Theseideasareinfluencedbyarangeoffactors,wherethemostimportantfactoris
identifiedastheartisticdirectionsetbythecreativedirectororheadofdesign.This
directionsetbythecreativedirectorismostoftenperformedincollaborationwiththe
designteam.Wherethisfindinggoesagainstcurrenttheoryinwhichtheideagenerationis
“attachedtothepersonofthecreativedirector”.Thisdirectionononesidedevelops
artisticandideagenerationlimitationsas“acertaindirectionalsomeansyournotgoing
anotherway”-Ji,ontheotherhandhisallowsforfocussingofideagenerationinthis
directionandfacilitatingstructurethatisneededwithinthecreativemind.Theoverall
tendencyofthedatashowsthatthis‘limitation’isperceivedtobepositive.
Thequestionhowideasaregeneratedinthefashionindustryisfoundtobeinathree-way,
thefirstaspectbeingintrinsicandorganisationalenvironmentfacilitators,secondly
externaldriversandcommercialinterestsandthethird,organisationalstructure.
46
Organisationalenvironmentalfacilitatorsarefoundtorelatecloselytothepreviousstated
needforflexibility.Ideagenerationisfoundtobeaveryfluid,unstructuredthingmajorly
influencedbycollaborationandinteractionwithothers.Ideascancomeupatanymoment
whichrequirealevelofflexibilityfromtheorganisation,whereasstatedthislevelof
flexibility(or‘spacetobecreative’)tendstobenaturallyimposedbyorganisational
focusedpeopleintheorganisationandthesetartisticdirectionofthecreativedirector.
Intrinsicelementsthatarefoundtogenerateideasbasedinamorepersonalaspecttothe
ideagenerator.Encouragementandempowermentareindicatedasfacilitatorsinallowing
ideageneration,thisisinlinewithexcitingliterature.Someimplicationwereidentifiedin
relationtothefashionindustry,asencouragementandempowermentfacilitatethestated
neededflexibility.Aspeopleinpositionsthatrequireideagenerationtodotheirjobneed
tofeel‘backed’inattemptingthis.
Anotherintrinsicelementthatwasdeemedveryimportanttodriveandfacilitateidea
generationwasexperience.Thefashionindustrytendstoallowspeoplerelatedtoidea
generation,totraveland‘experience’theirproduct.Thispreviousaspectisspecifictothe
fashionindustry,whereasinotherindustriesbroadexperienceprovidesdifferent
perspectiveswhichfacilitateideageneration.This‘emotional’experienceinthefashion
industrymightarguablybeofgreaterimportanceduetotheemotionalfactorsaproduct
hastosupply,whichwerearguedtosolelybeobtainablethroughexperience.Addingto
thisexperienceandofgreatimportanceforideagenerationinfashioninfoundtobe
submersioninthetargetmarket,wheregainingessentialexperienceoftheproduct,its
customersandtheuseoftheseproductbythecustomersandpersonallyprovedtobea
greatfacilitatorofideageneration.
Majordriversanddirectorsofideagenerationinfashionisfoundtobethecommercial
interest,thisisnosurpriseasitisabusinessafterall.Furthermorethefactthatfashionper
definitionrequiressomesortof‘copying’isnotnew.Thesurprisingaspectisthewaythese
businessesgettothis‘copying’wheretheymakeuseofbigdatainordertoforecastfuture
trendsinordertoguidetheirideagenerationprocess.
47
Akey-wordsearchwasperformedaftertheinterviewsinordertopursueafurther
theoreticalunderstandingoftheuseofbigdatainfashion.Inmajoracademicsearch-
enginesnorelevantmatchesweregenerated,BusinessSourcePremier,ScienceDirectand
GoogleScholar.Meaningthatthereisnotoverylittleacademicknowledgeregardingthis
industryandtheuseofbigdata.
Duetothisverylimitedliteraturedevelopingmeaningfulconclusionsinthismatteris
difficult.
Thethirdfactorfacilitatingideagenerationistheorganisationalstructurearoundthis,and
morespecificallytheintentionallyputinpracticeprocessesthatfacilitateideageneration.
Contrarytowhatliteraturesuggestformaximumideageneration,thefashionindustry
adoptsalimitednumberofideationsystems.Brainstormingsessionarefoundtobemost
commonlyused,thisisinlinewiththecollaborativenatureofideageneration.Concluding
thatalimitednumberofsystemsareusedevokesthedangerofopportunitycost,the
fashionindustrycouldandshouldlookintoalternativeideationsystemsinorderto
maximisetheirideagenerationcapabilities.
Anoverallsupportingelementinideagenerationisthelevelofcreativityamongindividuals
andwithinorganisations.Wheretheparticipantsstatedawidelyrecognisedneedforthis
insupportofideageneration,butallinlinewithliterature.Theonlycontributionmadein
thisregardisthattheindustryshouldbeawarethatcomplacencyinassumptionofhaving
enoughcreativityintheorganisation,couldleadtopotentiallowerideageneration.
Overallthisthesisisanattempttodevelopaninitialinsightintotheworldofidea
generationtowardsproductdevelopmentinthefashionindustry.Throughtheestablished
primaryresearchitcanbeconcludedthatthefashionindustryoperatesinadifferent
manner.Wherehighlevelsofinteractionamongdesigners(alsothroughbrainstorming),
creativedirectorssettingartisticdirections,highlevelsofcreativity,encouragementfrom
seniorpeople,submersionintothetargetmarketanddatadrivenideadirectionallowfor
appropriatelevelsofideageneration.
48
Apracticalcontributionismadetotheextendthatpractitionersintheindustryaremade
awareofcertainaspects.Forinstance,thatthereareotherideationsystemsthatcouldbe
ofusetotheindustrytofacilitateanddriveideageneration.Furthermore,astheresearch
coverdifferentcompaniesacomparisonfromthepractitioners’perspectivecouldbe
performed.
Futureresearch
Thisstudyhasattemptedtodevelopsomeinsightintotheareaofideagenerationtowards
productdevelopmentinthefashionindustry.Asstatedbefore,thisresearchshouldbe
seenasapreliminarystudyinthisfield.Whereverylittlewasknownincurrentliterature
andthisresearchwasanfirstattemptintoarea.Asstatedalimitedsamplesizewas
obtained,wheretobeabletodrawmoreconclusiveandgeneralisableconclusionsasimilar
studywithalargersamplesizewouldbeinteresting.Furthermorethissamplecouldand
arguablyshouldincludemultiplesourcesinsimilarpartsoftheindustryandacrossthese
partsoftheindustry.Thisinordertoachieveanindustrywide,solidandgeneralisabledata
set.
Intheviewoftheauthoroneofthemostinterestingaspectsencounteredinthisresearch
istheuseof‘bigdata’infashion.Asstatednonorverylittletheoryhasbeendeveloped,
whereinrelationtothesignificanceofthetopicthisisodd.Researchisthisfieldcould,for
instance,researchtowhatextendthisaspectinfluencesideagenerationordiscussion
makinginproductdevelopmentinthefashionindustry.Abetterunderstandingofthis
couldstreamlinethebusinessaspectofforecasting.
Awidersamplewillalsoallowforamorein-depthstudyoftheideationsystems,an
attempttodiscoverwhichideationsystemswouldbebestsuitedandappropriatecould
leadtoaneffectiveimplementationanduseofthese.
Amongthemotivatorstowardsideagenerationseveralaspectsareidentifiedtocontribute
toideageneration(encouragement,experience,submersionandintrinsicinterest).Inan
HRfocusedstudythemostinfluentialaspectscouldbequantified.Discoveringthiswould
allowforamoreeffectiveandfocusedhiringprocessandoptimisationofdesignteam
competences(i.e.throughtrainingorsubmersionwhereskillslack).
49
Limitations
Asubstantiallimitationistheobtainedsamplesize,fiveinterviewsisnotasignificant
amount.Wheretheauthorsisveryconsciousofthelimitationofgeneralisabilityofthis
researchandtherepresentationofthegreaterfashionindustry.Wheretobeabletomake
itverygeneralisableabroadersamplecouldbeused.
Onelimitationencounteredisthatsomeoftheintervieweeswerealsoinchangeofthe
ideaselectionprocess,inregardtothistheymighthavedisregardedideasthatthey
thoughttobe‘badideas’andsohavenotregardedtheminasanidea.Eventhoughthese
arerelevanttothecurrentresearch.Thisastheoutcomeoftheideasselectedhavegreat
influenceontheselectors(oftencreativedirectors)personallyandontheircareer(Godard
etal.,2015).
Anotherlimitationisthetimeavailabilitytoconductthisresearch,whereinthetwomonth
periodthereisassigneditmightnotbefeasibletogeteverystoneturnedtowardsthis
subject.
50
Conclusion
Innovationisneededincompaniesinordertoexistandgrow.Ideasareneededwithinthe
innovationalprocess,inthisresearchitisarguedthatthefashionindustryhasanincreased
needforideasduetotheiruniquenatureofbusiness.Theyareinneedofahighnumberof
ideastofacilitatetheirhighnumberofincrementalinnovations.
Theseideasarefoundtobegeneratedbyindividuals,mostoftendesigners,afterwhich
theyarefurtherdevelopedwithindesignteams.Theseideasareguidedbytheartistic
directionsetbythecreativedirector,wherethisresearchfoundhisorherinfluencenotto
betotheextentliteraturesuggested.Thisdirectionwasfoundtobeinfluencedbyalotof
factors.Thecollaborationwiththedesignteambutalsoexternaldrivers,inwhichthe
economicinterestofthebusinessseemstobeparamount.Thismakesmostfashion
businessengageintheactofcopying,whetherthisisthroughtheuseoftrendsorbigdata.
Moreintrinsicfacilitatorsofideagenerationareconcludedtobetheencouragementfrom
topmanagement,theexperienceoftheideagenerator,theirgenuineintrinsicinterestand
motivationinfashionanditsproductandthesubmersioninthetargetmarket.
51
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Appendixes
Appendix1
Intervieweeinitials:
Brieflydescribeyourrole(office,department,etc.)asitrelatestoideagenerationfor(if
appropriate).
Probes:Howareyouinvolvedinideageneration?
Canyouwalkmethroughtheprocessofideagenerationinyourcompanyfromyourjob
perspective?
Whereintheorganisationdotheseideascomeup?Fromwhom?(jobtitle)
Probes:Aretherespecificpeopleinyourorganisationthatoftencomeupwiththeideas?
-Aretheyalone?Inclusterstogether?Alltogetherinonegroup?
Whatdoyouthinkmakesthemhavetheideas?
(doesthevariationcomefrompeopleorprocess?Dosmallamountofpeoplecomeup
withmajorityofideasversusallpeoplecomeupwithsmallnumber)
-Incaseofsmallamountofpeople?Whydothesepeoplecomeupwithloadsofideas?
Personalcharacteristics,experience,education,exposuretocontacts(network).
-Howaretheyimbeddedinlife?Dotheytravelalot?Experienceornotatall(green
leaves)?Location(maybeclosetoleadingfashionbrandswhoinfluence)?
Howdoestheproductdevelopmentcycle(seasons)looklikefromitsverybeginning?
(Thisquestionwillthenpolitelybeinterruptedafterideagenerationstagehasbeen
displayed,wherethislikeistakentoouttakepotentialbias)
Inwhatwayisideagenerationstimulatedwithinyourorganisation,whatideationsystem
(formalised)?
58
• largebrainstormplatformsinwhichallemployeescancontribute,
• idea-bootcampsinwhichthewholecompanyisprovidedwithincentivesto
generateideasinaparticulararea,
• ideacompetitions
• Externalconsultants
Inthephysicalstructureoftheofficesaretherei.e.informalgatheringrooms,longdining
tables,openfloorplan,flexdesk.Overallpromotionofcross-fertilisationofdepartments
andideas.
Whatareyourthoughttowardstheseideagenerationsystems?Doyouthinktheyfittheir
purpose?
Howdotheythinkaboutideagenerationsystemisdifferentintheircompanydifferentto
others’
Howbigdoyouseetheinfluenceofthecentralfigure(creativedirector)
Towhattypeofinnovationaremostidea’sgearedtowards?
structuralchangeoftheproduct(58%).Thischangecanbe“closelyrelatedto
designersreflectingnewculturalinfluencesinthewaytheirdesignsarecreated”
(Malem,2008:5).ThesecondmostidentifiedinnovationinBianchiandBortolotti
reviewis‘Changesintheproductionprocess’(36%)which“aretheinnovativeways
employedbyadesignerofexploitingthesupplychainandtechnology”.Thirdmost
identified(22%)isthe“newusesofthesameproduct”whichisfashionrelatestore-
usingarchivedmaterialandvintagefashion.Thisdoesnotlimittotheproductionof
actualclothesbutalsore-usingstrategiesformarketentryorexpansionwhere
marketsarefoundforthecompaniesproductsby(international)expansion
Towhatextenddoyouthinkahighcreativitylevelallowsforideageneration?
Whatistheprocessaroundthiscreativityaspectofyourjobinyourposition?
Towhatextendtodoseepeoplewhocomeupwithideastobe‘morecreative’?
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Appendix2
Self-memos on participant behavior. An Was very relaxed where she talked out freely and seemed not to be in a hurry what so ever. Came across very knowledgeable with great in-depth understanding of how the fashion industry worked. Where this is I think based in her education and broad working experience with other designers. An displayed a negative disposition towards the fashion industry, not negative in the way she thinks it should not exist but negative in the way she feels the way the fashion industry works and operates at the moment is not in line with the way she was educated in her creative education. Her main point was that the fashion industry uses a lot of copying from other companies in order to create their products. Ch Felt a little bit hurried at the beginning, where this did not feel like it was uncommon to him. He felt like a person who just wants to cut to the chase, straight in what I needed from him. This made my interview protocol not too useful in terms of approach to structural categories I wanted to discuss, but was for sure very time effective. He was very very knowledgeable in the way he spoke where from out his position in the company had a good recollection and knowledge on where in the organization the ideas came up from. Se He felt very relaxed. Was on his day off and so was very willing and able to have a long interview. Felt very knowledgeable due to his history in different companies and his position within the idea generation process. Le The interviewer knew Le from his days in the fashion industry. This has no negative connotation and made it very easy and relaxed to talk. The setting was really relaxed which produced a positive atmosphere. Due to his extensive experience in different companies within the sport-fashion industry within the designer teams, he has a good knowledge and notion towards idea generation. Ji This was the last interview conducted. He indicated to have just returned from holiday and had all the time in the world to speak. Having worked within different aspect of the fashion industry (stylist to copywriter) made him knowledgeable in fashion and the processes surrounding idea generation.