MSEDCL MSEDCL

EMPLOYEE SATISFACTION

SURVEY - 2012

1. Total No. of Employees participated : 4658

2. Category of Employees

(a) Junior Engineer and Sub – Engineer

(b) Line Staff & Operators

(c) HR and Finance

3. Experience of Employees participated

<3 Years

19%

4. Zone Covered – All (14)

3 to 5 Years

9%

5 to 15 Years

18%

16 Years

54%

1. WHAT DO YOU FEEL ABOUT

RECRUITMENT PROCESS AND POLICY ?

Excellent

25%

Unsatisfactory

10%

Very good

37%

Satisfactory

28%

2.WHAT DO YOU FEEL ABOUT THE QUALITY

OF TRAINING PROVIDED TO YOU ?

Excellent

28%Satisfactory

27%

Unsatisfactory

3%

Very good

42%

3. WHAT DO YOU FEEL ABOUT SAFETY

TRAINING PROVIDED TO YOU ?

Excellent

Satisfactory

23%

Unsatisfactory

1%

Excellent

35%

Very good

41%

4. WHAT DO YOU FEEL ABOUT THE

PROMOTION POLICY OF MSEDCL?

Excellent

12%

Unsatisfactory

17%

Very good

35%

Satisfactory

36%

5. HOW DO YOU EVALUATE THE

PROCEDURE OF CONFIDENTIAL REPORT ?

Excellent

20%

Satisfactory

30%

Unsatisfactory

9%

Very good

41%

30%

6. WHAT DO YOU FEEL ABOUT JOB

ASSIGNED TO YOU ?

Excellent

16%

Satisfactory

29%

Unsatisfactory

8%

Very good

47%

29%

7. WHAT KIND OF GUIDANCE AND COOPERATION

YOU ARE GETTING FROM YOUR SENIORS ?

Excellent

27%Satisfactory

Unsatisfactory

5%

Very good

44%

Satisfactory

24%

8. ARE YOU SATISFIED WITH THE TRANSFER POLICY OF COMPANY ?

Excellent

8%Unsatisfactory

27%

Very good

28%

Satisfactory

37%

9.WHAT IS YOUR OPINION ABOUT JOB SECURITY IN MSEDCL ?

Excellent

13%

Very good

Unsatisfactory

23%

Very good

26%

Satisfactory

38%

10. ARE YOU SATISFIED WITH GRIEVANCE HANDLING MECHANISM OF EMPLOYEE ?

Excellent

9%

Very good

24%

Unsatisfactory

23%

Satisfactory

44%

11. ARE YOU SATISFIED WITH THE COMPENSATION PACKAGE ?

Excellent

13%

Very good

Unsatisfactory

11%

Very good

24%

Satisfactory

52%

SUGGESTIONS

� To provide safety Rope and safety Zula.

� To provide safety equipments (with ISI mark) which are less available.

� T&P kit to be replaced if damaged.

� The material should be received in time.

� To provide quality infrastructure facility. � To provide quality infrastructure facility.

� To provide immediate services to the consumers.

� To improve the billing system.

� To recruit more employees to reduce the work load.

� To recruit trained I.T.I. and experienced candidates.

� To conduct interviews / practicals for technical employees for promotion.

THANK YOU THANK YOU