msw training script

Video Script for Chevron MSW UC HES

2012 Chevron U.S.A. Inc. Date: October 30, 2009 Page 1 of 22

TEXT:

Introduction

Chevron Global Upstream and Gas

SBUs

1 This Managing Safe Work (MSW)

presentation is intended as a tool for

all Chevron Global Upstream and Gas

Strategic Business Units (SBUs).

TEXT:

Introduction

2 The narration, graphics and photos are

designed to work together to convey

important messages about MSW.

TEXT:

Introduction

3 Our program is organized into

segments: an introduction, four

primary components and a wrap-up.

You can pause or navigate throughout

this MSW program as needed in order

to discuss your SBUs practices on a

particular topic.

TEXT:

Introduction

4 Please keep in mind that standards for

Personal Protective Equipment (PPE)

vary around the world. Because of this,

you may see photos of individuals

whose PPE may not conform to your

own local requirements.

Insert for Management Message Gary

Luquette



Hello. Im Gary Luquette, President of Chevron North America Exploration and Production, and Executive Sponsor for the Global Upstream and Gas Managing Safe Work OE Process.

Our facilities, operations, and products are continually changing as we respond to changing operating conditions and business needs. The consequences of not assessing and managing the risks and impacts of change can easily be seen in a look back at incidents in our industry that have taken lives, damaged the environment, and caused harm to communities. The purpose behind many of the HES OE Processes, including Managing Safe Work, is to apply a consistent approach across all Chevron facilities and activities in the way we manage potential risks to health, environment and safety.

The Managing Safe Work process sets the framework for Global Upstream and Gas to achieve an injury-free workplace. Our objective is clear: to send every worker home safely, every day. This requires commitment, involvement and operational discipline from all levels of Chevron employees and contractors. The MSW process establishes, demonstrates, and measures the behaviors that will help us perform work the right way, every timeand requires us to use stop work authority when work cannot be performed safely. We need your help in making these HES OE Processes an effective part of our operations in Global Upstream and Gas. You may be assigned a specific role in one of these processes, or be asked to serve on a process team, or to attend training sessions, or to perform tasks that are outside of your regular job duties. I ask that you make time for these important initiatives. As our company executives have said on many occasions, Safety and reliability are the first things we need to deliver. The Managing Safe Work process will help us do this.



OPENING PAGE, GRAPHICS, MOMENTUM

BANDS W/ TEXT OVER:


Managing Safe Work Process

5 The MSW process helps us identify and

evaluate job task hazards, specify and

manage control measures, control the

work and establish behaviors to

support safe work in Chevron Global

Upstream and Gas operations.

IMAGE:

Global operations of GUG

TEXT:

MSW: Managing Safe Work Process


6 And, you can find it everywhere we

operate around the world.

TEXT:

MSW: Managing Safe Work Process


7 MSW is a process that requires us to

think carefully and communicate

about our work before, during and

after weve done it

TEXT:

Every task

Right way

Every time

8 so that our work is done in the safest

way possible. You could think of MSW

as simply an approach for doing every

task the right way every time.

TEXT:

Operational Excellence

9 MSW is an important part of Chevrons

commitment to Operational

Excellencethe very foundation of

our work culture.



TEXT:

Operational Excellence

Protects people, environment

Aims for incident-free operations

Makes good business sense

Is everywhere GUG works

10 In Operational Excellence, we commit

to protecting people and the

environment. With the Managing Safe

Work process, we use a systematic

approach that helps drive incident-

free operations. In short, it helps ensure

that people get home safely each

day, and it just makes good business

sense.

IMAGE:

Multiple work levels collaborating on one

task

TEXT:

MSW: Managing Safe Work

11 Remember, we all share in the

responsibility for performing work

safely. And, that means every level of

the workforce.

IMAGES:

Montage of Global Upstream and Gas

SBUs

TEXT:


12 Every Global Upstream and Gas SBU

has provided input on MSW, but this

process represents only the baseline

requirements for doing work safely.

Each SBU may have its own

requirements that go above and

beyond these guidelines.



TEXT:


13 The person in charge, your supervisor

or a safety specialist can give you

information on your work areas

specific Managing Safe Work

activities.

Heres a quick look at what makes

MSW tick.

TEXT:

(Copy in the graphic)

14 MSW is comprised of four key steps:

Planning, Permitting, Implementing

and Closing Out Work.

TEXT:


15 These steps can guide you in

recognizing potential hazards,

choosing the safest actions, informing

others affected by the work plan and

confirming that the job is completed

safely.

TEXT:


16 The first step in MSW is Planning. This

step includes a number of activities

that must be completed before any

work can begin.

TEXT:

Planning

Identify potential hazards associated with

the job

17 In order to develop a solid work plan,

you must first think about all the steps

involved in a job and identify every

potential hazard associated with

them.



TEXT:

Planning

Think comprehensively about the job

18 Planners should think comprehensively

about a job to identify, mitigate and

control hazards. Then, planners must

think about whats involved in each

step of a job.

TEXT:

Planning

Develop steps to mitigate, control hazards

19 Many people can be involved in

planning work. Its important that you

understand and follow all the steps

identified to mitigate and control

hazards so you can work safely, even if

you did not share in the work planning.

TEXT:

Planning

The Hazard ID Tool

20 There are a number of tools that can

help identify hazards:

One is the Hazard ID Tool, which is a

good visual aid to help you pick out

hazards based on their energy

sources

TEXT:

Planning

The Hazard ID Tool

21 such as gravity, motion, mechanical

energy, electrical energy, pressure,

temperature, chemical energy,

biological energy, radiation or sound.



TEXT:

Planning

Eliminate, control multiple hazards

22 Controlling these hazards may mean

removing the energy source,

preventing the release of energy, or

protecting from an energy release.

Often, youll find that one job can

include multiple hazardsall of which

need to be identified in order to be

eliminated or controlled.

TEXT:

Planning

Low-risk work

23 During work Planning, we determine

the risk level of the job. If the job is low-

risk, it doesnt involve activities

covered by our Safe Work Practices

Standards.

If the work is not low-risk, certain tools

and techniques are typically used to

plan the work, such as a Hazard

Analysis or a Qualified Standard

Operating Procedure, or SOP.



TEXT:

Planning

Hazard Analysis or SOP

Identify hazards

Develop actions and strategies

24 A formal Hazard Analysis or qualified

SOP should identify potential hazards

and help you develop actions and

strategies to prevent incidents from

happening.

A qualified SOP contains enough

detail about the hazards of the

upcoming work that it is equivalent to

a formal hazard analysis.

TEXT:

Planning

Communicate, then eliminate hazards

25 But, perhaps the most important steps

in all of Planning are ensuring that

everyone on the work team is aware

of all job hazardsand then making

sure that these hazards are eliminated

or controlled.

This type of communication typically

occurs during the JSAor Job Safety

Analysissomething we will discuss

later on in the program.

TEXT:

Permitting

26 After work is planned, the next step of

MSW is Permitting. Permitting is the step

in which work plans are authorized to

proceed.



TEXT:

Permitting

Where work plans are authorized to

proceed

27 Keep in mind that not every job

requires a permit. And, your work site

may have additional requirements

your supervisor can assist you in

determining which jobs require

permits.

TEXT:

Permitting

PTW needed for work affecting:

Health

Safety

Environment

Efficiency

Reliability

28 Permits usually are issued for one-time

use only and are not intended to be

used for low-risk work.

Some jobs require a Permit To Work,

such as when the work may affect

peoples health or safety, the

environment, or the efficiency or

reliability of an asset. We decide if a

Permit to Work is needed during the

Planning stage.

TEXT:

Permitting

Permit to Work?

Specialized work permits

(Certificates)?

29 Which particular Permit to Work will be

required is determined in the Planning

stage. Specialized work permits also

may be required in addition to the

Permit to Work. Sometimes, these

specialized work permits are called

Certificates.



TEXT:

Permitting

Permit to Work (PTW)

30 Permits to Work help ensure that we

give a higher level of focus when

planning and implementing work

activities. These Permits to Work are

necessary if the job involves breaking

into a line, transferring work from one

group to another or if the work

impacts more than one work group or

work area.

TEXT:

Permitting

Cant approve own permits

All permits must be formally approved

31 Its good to remember that workers

arent allowed to approve their own

permits, and that every permit must be

formally approved before work can

begin.

IMAGE:

Hot work, confined space work

TEXT:

Permitting

Specialized work permits

Hot work

Confined space

Isolation

Excavation

Work at heights

32 Specialized work permits are called for

if the job involves hot workif it will be

performed in a confined spaceif it

requires isolation of hazardous energy

(such as lockout/tagout) if it entails

an excavationor if the job will be

done at heights. Keep in mind that

each business unit also may have its

own additional requirements and

types of specialized work permits.



IMAGES:

Preparing work permit; conducting JSA

TEXT:

Permitting

Job Safety Analysis (JSA)

33 Before any work begins, all permit

documents must be prepared. Once a

permit is completed, an on-site Job

Safety Analysisor JSAmust be

conducted. The purpose is to review

site conditions, describe the work to

be done and communicate the

hazards and controls that are needed.

TEXT:

Permitting


34 The JSA could be performed as part of

Permitting or done after all Permitting is

complete. Dont forget that even non-

permitted jobs require you to conduct

a JSA.

Each JSA also must be site specific to

the task at hand. This means the JSA

must be tailored to each specific

activity on a given day.

TEXT:

Permitting


35 Here, the person in charge also can

refer to the Hazard ID Tool in order to

remind workers of the hazards they will

be dealing with.



IMAGE:

Implementing control measures

TEXT:

Permitting

Implement controls

Ensure no new hazards

36 After doing the JSA, controls must be

implemented. Once these activities

are complete, the permit approver

must verify that permit conditions are

met and that there are no additional

hazards present.

IMAGE:

Permit being signed

Text:

Permitting

Permit approval

37 Only then can the approver sign off on

the permit authorizing the start of work.

If the work to be done does not

require a permit, then the first step in

Implementation is to conduct the JSA.

This ensures that everyone involved in

the work understands the tasks to be

done and the hazards and controls

identified during the Planning stage.

Everyone on the work crew should

discuss and understand the Permit

conditions and the JSA. Ask questions

to make sure you understand.

TEXT:

Implementing

38 However, Implementing involves much

more than just doing the work thats

been planned and written on the

permit.



IMAGES:

TEXT:

Implementing

39 Implementing really means that while

performing tasks, you always must be

aware of the work environment and

understand your role and responsibility

when performing the work.

TEXT:

Implementing

40 Everyone needs to be on alert for

additional hazards or changing

conditions that may impact doing the

job safely.

Remember, the initial JSA can be

conducted during Permitting to

identify and communicate potential

hazards. If no permit is required, the

JSA must be conducted just prior to

implementing the work.

TEXT:

Implementing

41 Everyone must follow the steps in the

work plan, the SOP and the Permit. All

safe work practices must be complied

with to ensure that all hazards have

been mitigated. In other words, all

workers must know about the tasks

and required controls so that work can

be performed just as its described in

the permit. Always be alert for any

changing conditions and then follow

all control requirements.



TEXT:

Implementing

TIF: Think Incident Free

42 Think Incident Freeor TIFis one way

workers can double-check themselves

before beginning workand during

workby asking these kinds of

questions

TEXT:

Implementing

Think Incident Free (TIF)

Eliminated, mitigated or controlled

hazards?

Have I planned well?

Are conditions changing?

43 .do I understand the task and how

to perform it? Have I eliminated all job

hazards? Have I done a good job of

planning?

TEXT:

Implementing



hazards?



Right state of mind?

Personal protective equipment?

Right tools?

44 am I trained to do this type of work

and to use the equipment thats

needed?

do I have the correct personal

protective equipment and the right

tools for the work?



TEXT:

Implementing



hazards?



Right state of mind?

Personal protective equipment?

Right tools?

45 am I giving my full attention to the

job and, will I commit to stopping and

re-doing the plan if something

unexpected happens?

TEXT:

Implementing

Frontline observation

46 Another way to monitor ongoing work

is to use periodic reviews and

verifications.

At times, supervisors, co-workers or

safety specialists may observe your

work. They may even ask you

questions about what you are doing

and why.



IMAGES:

Montage of various levels of workers

TEXT:

Implementing

Every worker has Stop Work Authority

47 One of the most important things to

remember, however, is that every

worker has the responsibility and the

authority to stop work if it appears

unsafe.

Sometimes, conditions can change

while a job is underway. If this

happens, your work site has specific

steps to follow to determine if the

change is within the scope of the job

as it was planned and if any other

controls are needed to keep you and

others safe.

TEXT:

Implementing

Stop Work Authority

48 If more controls are necessary, you will

be instructed on what to do. If the

work cannot go on safely, then the

work must be stopped.



IMAGE:

Photo of Matt or silhouette to represent

him

TEXT:

Implementing

Stop Work Authority

49 Recently, a four-man crew at a

Chevron facility in Louisiana was

staging a lift of zinc bromide, which is

a hazardous substance.

During the pre-lift inspection, a worker

noticed a significant crack in the

riggings D-Ring. Recognizing the

potential danger, he then he called

out, Stop Work! The D-Ring and

rigging soon were replaced and the lift

was completed without incident.

TEXT:

Implementing

Stop Work Authority

50 Even though the worker was relatively

new to the job, he knew that he was

empowered to make the right call.

If I hadnt put a stop to the job, the D-

Ring might have broken and then

messed up the trailer, my life and other

guys lives. We are never pushed to

make lifts if we think they might be

unsafeand there are no negative

repercussions for stopping work

ever.



IMAGES:

Workers communicating

TEXT:

Implementing

51 As you can see, implementing work

involves a lot more than just getting

the job done. It includes lots of

communication about hazards and

controls before and throughout the

work.

It means workers must be aware of

changing conditions and react

appropriately when conditions do

change. And, it involves making sure

we are doing every task the right way

every time.

TEXT:

Closing Out Work

(copy in graphic)

52 Closing Out Work may sound like an

afterthoughtbut this final step is

critical

TEXT:

Closing Out Work

Critical in Chevrons aim for continual

improvement

53 in Chevrons aim for continual

improvement. Communication is a key

activity in Closing Out Work.

TEXT:

Closing Out Work

Communicate

after the job is finished

54 Workers should take the time to talk

with each other about what went right

with a job and what didnt. Were there

any gaps in the activity or any

surprises?



TEXT:

Closing Out Work

Communicate any changes that need

to be made in work documentation

55 Tell the person in charge that the work

is complete and return any permits to

the approver. Be sure to tell the

approver about any stop work

conditions or changes that need to be

made in the JSA, SOP or other work

documentation.

Capturing these lessons learned will

improve work planning for future,

similar jobs.

TEXT:

Closing Out Work

Address the lessons learned

from the work activity

56 Depending on the scope of the work,

an SBU may choose to conduct a

formal post-job review. In other

situations, informal communication

may be enough. In every case,

however, we should address the

lessons learned from the work activity.

TEXT:

Closing Out Work

Training adequate?

Suggestions?

57 In Closing Out Work, you might ask

yourself: Was my training adequate for

the job? Do I have suggestions for

updating workforce training materials

or the training itself? Do I need better

tools to do my job safely?



TEXT:

Closing Out Work

Gather and communicate lessons

learned

58 In Closing Out Work, talk about the

lessons you and your fellow workers

learned about the work you did. As

the person performing the work, you

are in the best position to answer these

questions. And, it is your obligation to

your fellow workers to gather and

communicate the lessons learned.

TEXT:

Closing Out Work

Demonstrate safety through

your behaviors and words

59 With a little practice, MSW will become

an integral part of every job you do.

When you supervise others, its

important to demonstrate through

your behaviors and words just how

important it is to do the job safely

every time.

TEXT:

MSW:

Planning

Permitting

Implementing

Closing Out Work

60 Managing Safe Works four steps

Planning, Permitting, Implementing

and Closing Out Workprovide a

systematic structure for delivering a

comprehensive safety program to

each work location. This approach

helps ensure that our work will be done

safelyso that were doing every task

the right way every time.



TEXT:


61 Keep in mind that these MSW steps

may represent just the basicsyour

SBU could have other requirements

that go beyond them.

TEXT:


62 What is universal, however, are these

realities: Working safely is everyones

responsibilityat all levels of the

workforce.

Everyone must look out for hazards

of any job to be tackled.

Each and every worker has the

responsibility and the authority to stop

work if it appears unsafe.



TEXT:


57 And, finally, closing out a job

properly helps drive Chevron to world-

class safety performance.

When you have questions about MSW,

please talk with your immediate

supervisor and your teammates.

Questions, comments and suggestions

are goodthey help make the


work process better and safer for all of

us.

We want you to go home safely every

day. Managing Safe Work: Its a key

component of doing every task the

right way every time.

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