mtac meeting february 23, 2005 integrated mail management
TRANSCRIPT
MTAC MeetingMTAC MeetingFebruary 23, 2005February 23, 2005
Integrated Mail ManagementIntegrated Mail Management
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Integrated Mail ManagementIntegrated Mail Management
Future Environment
FAST
Surface Visibility
Po
stal
On
e!
Integrated Mail Integrated Mail ManagementManagement
An integrated approach to mail management brings operations and marketing data together on the dock.
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Integrated Mail ManagementIntegrated Mail Management
Objectives
The introduction of changes to our existing processes and new technologies will support the following objectives:
• Create visibility into surface transportation
• Drive efficiency into dock operations
• Reduce mailer wait times
• Optimize verification and accurate revenue capture
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Integrated Mail ManagementIntegrated Mail Management
Approach
Integrated Mail Management consists of system capabilities that enable information exchange between the USPS and mailers, decision support functions and process change.
Process Change
Decision Support
Visibility
Integrated Mail Management
• Bar code technology to track products
• MAIL.DAT and e8125 Information
• Pre-Notification and Content Detail
• Enhanced appointment scheduling
• Encourage desired behaviors
• Plan operations based on advanced notification
• Implement scanning process on dock
• Increase accountability
• Real time induction verification
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Integrated Mail ManagementIntegrated Mail Management
Standardized Bar Coding
• Containers New Placarding system for internal USPS placards
New USPS bar code will be added to mailer placards
Permanent MTE ‘License Plate’ bar codes are affixed for Asset Tracking
• Handling Units New Enhanced Distribution Label
Unique 24 Digit bar code
Destination specific
• Trailers Permanent Trailer bar codes are affixed for tracking
TRLR453012MOPS
TRLR453012MOPS TRLR453012MOPS
RR DonnellySTANDARD FLATS
CARRIER ROUTE PRE-SORT55035
PPM33366666688888888
TR
AC
H
MA
ILER
BA
RC
OD
E
MAILER
A standardized bar coding approach is critical to creating visibility.
Process Change
Decision Support
Visibility
Integrated Mail Management
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Integrated Mail ManagementIntegrated Mail Management
Creating Visibility
TRLR453012MOPS TRLR453012MOPS
MAILERSTANDARD FLATS
CARRIER ROUTE PRE-SORT55035
PPM33366666688888888
TRA
CH
MA
ILER
BA
RC
OD
E
Mailer Handling Units
New 24 digit Enhanced Distribution Label (EDL)
Mailer Containers (Surface Visibility)
Add standardized USPS bar code to existing mailer placards
MAIL.DAT e8125 (PostalOne!)
Links handling units to containers and containers to appointments
Appointments (FAST)
Scheduled time and facility
Electronic manifests will link handling units and containers to scheduled appointments creating visibility.
Process Change
Decision Support
Integrated Mail Management
Visibility
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Integrated Mail ManagementIntegrated Mail Management
Desired Behaviors
Both USPS and mailer performance will be rated on a number of factors that will be used in the appointment scheduling process.
Postal BehaviorMailer Behavior
Content Detail Submission
Pre-Notification Accuracy
Induction Accuracy
On Time Accuracy
Adherence to Schedules
Resource Planning
Data Collection Compliance
Meet Unload Target Times
Continuously Improving Drop Ship Process
Rat
ing
Process Change
Visibility
Integrated Mail Management
Decision Support
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Integrated Mail ManagementIntegrated Mail Management
Enhanced Appointment Scheduling
The Facility Access and Shipment Tracking (FAST) system will improve upon the existing appointment scheduling process:
Home > Appointment Scheduling > Create New Appointment
Home Log Out
Scheduler ID:
Appointment Date:
Facility Name:
Appointment Time:
Vehicle ID:
Please check here if this appointment is the first appointment of a multi-stop
MERRIFIELD P & D CENTER
07/26/2004
Shipper Name:
Please enter the following information to create an appointment. Once the information has been entered, select the Add Content Info button to enter content summary information for each mailing in the appointment. ( * denotes a required field):
All Contents are Perishable: All contents added to this appointment must be perishable
Comments :
Create New Appointment
Appointment Type :
03:00
Bill of Lading Number
Number of Pallet Positions:
XR87329
930527501
PALLET
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POSTAL INSPECTORS
Preserving the Trust site map contact us government services jobs National & Premier Accounts
Copyright © 1999-2003 USPS. All Rights Reserved. Terms of Use Privacy Policy
Facility ID: 22081
Submission Method: Online
166HH
• Real time appointment confirmation via Web Services
• Integration with MAIL.dat for appointment scheduling
• Appointment availability based on mail shape and pre-sort
• Slot availability tied to facility capacity and mailer rating
• Integration with drop-ship product to eliminate re-directions
Process Change
Visibility
Integrated Mail Management
Decision Support
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Integrated Mail ManagementIntegrated Mail Management
The objective of the rating process is to make larger numbers of appointment slots available to the highest performing mailers.
Appointment Availability
Appointment AvailabilityMailer PerformanceRating Factors
Content Detail
Submission Method
Content Detail
Submission Method
Low Performers
High Performers
Average Performers
Pre-Notification Accuracy
Pre-Notification Accuracy
Induction Accuracy
Induction Accuracy
All Appointments Available
Some Appointments
Available
Less Appointments
AvailableOn-Time Accuracy
On-Time Accuracy
Mailers can begin making appointments 14 days in advance
All
ap
po
intm
ent
slo
ts a
vail
able
24
ho
urs
in
ad
van
ce
Process Change
Visibility
Integrated Mail Management
Decision Support
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Integrated Mail ManagementIntegrated Mail Management
Dock Management
• Visibility information supports operational decision making
• Facilities have real-time view of container status on the dock
• Destination facilities receive advanced notifications of inbound trailer status
These new capabilities enable improved dock efficiency and reduced wait times.
Dock Status
1
2
3
4
39:01
64:32
5
6 5:50
0:15
Dock Route
ClockDestn
ContainerLoad Status
F0120
F0222
T4202
F0112
T2204
F0034`
11:20
Refresh
File Sync
Inbound Status
Route/Apt. No
File Sync
Origin Status ETA
112VS Syracuse 23:25On
Time
104BXBronx HASP
23:2030
Late
M543500 Mailer 3 04:30On
Time
M543201 Mailer 1 02:30On
Time
M543220 Mailer 2 03:0045
Late
Visibility
Integrated Mail Management
Decision Support
Process Change
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Integrated Mail ManagementIntegrated Mail Management
Dock Management
InductionInduction Advanced Notification of Advanced Notification of
Appointment and Content Appointment and Content DetailsDetails
Verification of Postage Payment Verification of Postage Payment and Induction Locationand Induction Location
Sampling of Container ContentSampling of Container Content
Irregularity Tracking (EMIR)Irregularity Tracking (EMIR)
DispatchDispatch Real Time Outbound StatusReal Time Outbound Status
Utilization TrackingUtilization Tracking
Misrouting ChecksMisrouting Checks
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Decision Support
Visibility
Integrated Mail Management
Process Change
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Integrated Mail ManagementIntegrated Mail Management
Future Environment
New capabilities enabled by Integrated Mail Management benefit everyone.
Process Change
Decision Support
Visibility
Integrated Mail Management
Enhance Performance
Encourage Desired Behavior
Integrate Mailing Plans into Ops.
Induct using e8125 and Scanning
Capacity based Apt. Scheduling
Track and Trace
Revenue Assurance
Real Time Decision Support
Dock Management
Increase Appointment Availability
Reduce Wait Times
Faster Unload Operations
Improve Service
Accountability for Performance
Capabilities Benefits
Shipment Visibility
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Integrated Mail ManagementIntegrated Mail Management
Non-Surface Visibility Sites
In the interim, non-surface visibility sites will:
Continue to use the TIMES system to record trailer arrival, unload time, load make-up and app’t #
Utilize process to track on-time appointments with delayed unload start times- Appointments that arrive at scheduled time will
not be penalized for dock delays
- Manual process will be implemented at non-SV sites; automated process at SV sites
Process Change
Decision Support
Visibility
Integrated Mail Management
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Integrated Mail ManagementIntegrated Mail Management
Mailer Readiness
Mailers participating in Integrated Mail Management should ensure readiness by completing the following:
Register in PostalOne!
Review FAST Technical Guide
Transition to Enhanced Distribution Label- Access to ATLAS
- Software changes
- Printer compatibility
Apply USPS Bar Code to Placards- Obtain bar code specification from RIBBS
- Prepare and test placards with new bar code
Process Change
Decision Support
Visibility
Integrated Mail Management