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MONSOON TASK FORCE (MTF) Prepared & Presented By: Farook A Azam (Infrastructure Consultant - BIG) A presentation Showing the model in developing the solution to mitigate the Monsoon Issues

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Page 1: Mtf For Ulb

MONSOON TASK FORCE (MTF)

Prepared & Presented By: Farook A Azam (Infrastructure Consultant - BIG)

A presentation Showing the model in developing the solution to mitigate the Monsoon Issues

Page 2: Mtf For Ulb

Contents

� What is Monsoon Task Fore (MTF)

� What is the necessity of MTF

� Problem identification tool

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� Problem identification tool

� Issues regarding Monsoon

� Solution development and Approach

� MTF Model development and implementation

7/8/2009

Page 3: Mtf For Ulb

Monsoon Task Force (MTF)

MTF will be the initiative from the ULB’s to tackle the problems

which create havoc during Rainy Season for most of the ULB’s

around the Nation. This MTF solution is not only unique but also

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around the Nation. This MTF solution is not only unique but also

develops customized innovative solution for the INDIAN

conditions and to the international city like Bangalore and its

prestigious Governing Body i.e. BBMP

7/8/2009

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What is the necessity of MTF4

Floods

• Due to floods, water entering into low lying area’s• Loss of money, material and time• Lakes over flow or flooded during rainy season

• Due to rains there are severe traffic jams and accidents

7/8/2009

Accidents

• Due to rains there are severe traffic jams and accidents • Tree falls are common during rainy season• Death s, due to floods and heavy down pour

Citizen

Concern

• Winning the citizens confidence and brand building • To get rid of problems and to improve the ULB’s image• Citizens want proper services, because they pay for it well in advance

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Problem Identification Tool

7/8/2009

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How to find out the Problems ? And

what tool to use to identify the

Problems ?

7/8/20096

Problems ?

These are the questions that come to our MINDS....

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Problems are identified though “Fish Bone Diagram” / Ishikawa Diagram

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At tail of the fish bone we take ULB/BBMP (the governing body of the city) and at head of the fish

bone is the Goal or Vision of BBMP/ULB which is to be achieved i.e the citizens satisfaction and

providing world class services. The intermediate fish bones are be used to identify the elements

involved in the ULB/BBMP which are not responding and are causing problems to achieve the Goal

/ Vision of ULB / BBMP.7/8/2009

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Monsoon

Problems are identified though “Fish Bone Diagram” / Ishikawa Diagram

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Monsoon

Havoc

7/8/2009

BBMP

If you want to know the elements which causes issues to achieve the Goal and Vision of the Organization

just click next

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999

MEN

MACHINES

SYSTEM

Monsoon

Problems are identified though “Fish Bone Diagram” / Ishikawa Diagram

7/8/2009

METHODS

MATERIALTECHNOLOGY

Monsoon

HavocBBMP

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Problem identification contd..10

MEN

• Improper planning

• Lack of approach

• Not clear WBS

MATERIAL • Use of

obsolete equipments

• Least safety precaution

MACHINE

•Lack use of modern day machines

• No up gradation,

METHODS

•No systematic proactive plan is developed to tackle monsoon S

YSTEM

•Least safety precautions are taken

• traditional centralised Governance

TECHNOLO

GY

• No MIS usage• No project tracking software's used

• no proper scientific methods used

7/8/2009

WBS• lack of

quality in the Jobs performed

• lack of positive attitude

• human errors

• Lack of trained manpower

MATERIAL

precaution s are taken

• Un-systematic way of material handling

• No first aid kit in BBMP vehicles

MACHINE

gradation, repair and maintenance of existing machines and equipments

•No customised vehicles to handle the flood situations

METHODS

monsoon •GAP in methods used to manage

• age old management style

• not adopting professional approach in resolving problems

SYSTEM

Governance • in-efficient working of hierarchy

• poor contract standards followed

• No PMC’s are hired

• diversification from core working

• Manual is not available

TECHNOLO

GY

scientific methods used

• age old methods of documentation

•No MRP or ERP• no PEP for Engineers and top official done

• No GPS or GIS is used

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Problems can be divided into two elements, one is called as low end problems and other can be called as High end problems

Working out a Solution for Monsoon

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Problem solving model for BBMP - MTF

Low End Problems

BBMP

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High End Problems

BBMP MTF

7/8/2009

One Solution

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One shot solution

� Improving the working of “problem causing entities”

� Solving critical problems ranked as per any one of the

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One Solution

basic quality control tools, such as histogram, check sheet,

control chart, cause-and-effect diagram, flowchart, Pareto

analysis and scatter diagram.

7/8/2009

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Cause & Effect Diagram: one of the approaches for generating solution

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BBMP

7/8/2009

BBMP

MTF

Solutions to the Problems can be worked out though “Fish Bone Diagram / Ishikawa

Diagram “

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BBMPBBMP

MTF

7/8/200915

• Change the working from centralised to decentralised• Outsourcing • Hiring Project Management Consultants for implementation of projects

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BBMP

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BBMP

MTF

• Customised vehicle to carry equipments of MTF • Automated mechanical axe saw blades to cut trees fallen due to rains. • cranes attached to vehicle • walky-talky, wireless communications etc• Generator & water pump

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BBMP

7/8/200917

BBMP

MTF• 3 to 4 well trained staff • This staff should be fully trained to carry out multiple tasking, in coordination with Engineer @ control room. • MTF should work around the clock in different shifts, Including the Call centre. Lesser number of staff to work at night and in case of emergency only

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BBMP

• Adopting TQM for the whole process• QA need to be implemented at every stage of the work• feed back from citizens and customer services centre to help out citizens • adopting KIAZEN technique i.e. continuous improvement in the process will always help• Documentation has to be made compulsory and MTF people need to maintain a mandatory field book which is up-to-date

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BBMP

MTF

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BBMP

• First aid box & safety tools (helmets, belts)• construction equipment like arre, gudhli, shawls , bandli etc • sign boards, diversion boards, tapers (all of which should be made of radium/ glowing material) • Ropes & cables, net, ladder, Big lamps, Glow lights, torches • safety jackets, Radium jackets for BBMP workers & staff, rubber shoe and hand glows• Loud speaker and hand signal lights• Gas welding, fire extinguishers and other tools and equipments which are necessary

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BBMP

MTF

which are necessary

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BBMP

• Implementing Management Information System (MIS) on daily, weekly and monthly basis at different verticals• implementation of ERP to BBMP will help at a large extent. • Call centre for citizen’s help • through Call centre reverting back to citizens to confirm the state of works being done and especially calling back to citizens who had complained to take their feed-back. • adopting Project Management software to have a track on projects. • Creating a bulk e-mail ID for all its engineers and officers for easy interaction

7/8/200920

BBMP

MTF

easy interaction • Giving the blackberry to MTF staff to send online messages and complaints • implementation of GPS , GIS and vehicle tracking system

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Suggestions for MTF Helpline vehicle 21

7/8/2009

BBMP

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Suggestions for MTF vehicles 22

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Danger & glow light should be there for the MTF vehicle

On the top a hydrolic crane need to attached to lift vehicles or heavy materials from floods

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Can accommodate all the 4 to 5 staff

members in side easily

This vehicle will become citizen’s delight and BBMP’s PRIDE

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The MTF vehicle should be light in weight, compact, powerful and which can easily enter small lanes as well

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Suggestions for MTF Vehicles - showing the inner and outer body of a customised vehicle

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7/8/2009

Call for help : 1111

BBMP-MTF

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Low End Problems

High End

BBMP MTF

we have discussed

solutions only for the low

end Problems i.e. for

residential & townships.

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High End Problems

• High End problems include Strom water drains & Nala, Lakes over flow, Rain water harvesting plan for city• VIP Route to be kept out from flooding• Tech Parks and Industrial Units & industrial Parks • Shops, Markets and shopping malls etc

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Disaster management Plan

Floods and Monsoon

building accidents , pollution etc

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• The entire plan is called as disaster management plan.• Which we need to concentrate on to fight with any kind of unknown

Accidents & emergencies

Earth Quake , Fire accidents

Emergencies during terrorist attack & war’s

etc

7/8/2009

to fight with any kind of unknown disaster.• we need to be very proactive and well equipped.• Disaster Management Plan is very much necessary for any city in INDIA for its growth and development

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About BIG

� Bangalore Infrastructure Group (BIG), Is a registered company.

� one of the leading Solution providers in the field of Infrastructure

Development, Construction & Project Management. With its vision to create

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Development, Construction & Project Management. With its vision to create

a world class Infrastructure for sustainable development.

� BIG provides consultancy services in all infrastructure sectors including

Urban Governance and Infrastructure management.

7/8/2009

Page 29: Mtf For Ulb

Thank You

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For more details Contact : Farook A Azam (MBA-IM,PGDIM,BE)E-mail : [email protected] : +91-9739860495 | Telephone: +91 80 2666 9318 (W) / 65687618 (R)Address: BIG, # 72, 4th A cross, Ilyas Nagar, J.P.Nagar Post, Bangalore 560 078 , INDIA

7/8/2009