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    Stage 1:

    Meaningful Use

    Manual

    Promoting

    Meaningful Use

    in Your Practice

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    March 15, 2011

    Dear BayCare Connect Participating Physicians and Practices,

    We hope you nd this manual helpul or your practices in achieving Meaningul Use.

    Thanks to Chris Eakes, Manager, EMR Technical Liaison, and Alex Rennick, Systems Analyst,

    or assisting me in preparing this manual. We appreciate the inormation and eedback

    provided to us by the eClinicalWorks team.

    I you have questions or need assistance, please contact us.

    Sincerely,

    Patrick Cimino, MD, MPH

    Medical Director

    BayCare Health System

    O - (727) 467.4032 | M - (727) 253.6825 | F - (727) 467.4626

    [email protected]

    BayCare.org/EMRConnect

    BayCare Health System is a leading community-based health system in the Tampa Bay

    area. Composed o a network o 10 not-or-prot hospitals, outpatient acilities and

    services such as imaging, lab, behavioral health and home health care, BayCare provides

    expert medical care throughout a patients lietime.

    With more than 214 locations throughout the Tampa Bay area, BayCare connects patients

    to a complete range o preventive, diagnostic and treatment services or any health care

    need. The extraordinary health care proessionals across the BayCare network seek to

    advance the health o their patients and their communities by setting the standard or

    compassionate care that respects the dignity o every individual.

    BayCare Connect is BayCares initiative to promote EMR implementation in aliated

    physician practices.

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    ::3

    What Is Meaningful Use?

    Meaningul Use is the term coined by

    the Centers or Medicare and Medicaid

    Services EHR Incentive Program to

    promote the use o EHR by Eligible

    Proessionals (EP) to:

    Improve the quality o care, eciencies

    and saety in treating patients

    Reduce health disparities

    Engage patients and amilies

    Improve care coordination

    Improve population and public health

    Guarantee adequate privacy and security

    protection o PHI

    BayCares Commitment to EHR

    BayCare has made a huge commitmentto inpatient EHR through the BEACON

    project. BayCare Connect is BayCares

    commitment to promoting EHR

    in physician practices, acilitating

    implementation, communication and

    interoperability, quality initiatives and

    thereore Meaningul Use.

    This Meaningul Use manual is providedby BayCare Connect to give guidance

    on meeting Meaningul Use with the

    eClinicalWorks (eCW) EHR by:

    Identiying the eature(s) which cover

    each measure

    Identiying the settings that need to be

    in place

    Identiying where data needs to be

    recorded

    Meeting multiple measures within one

    workfow

    Evaluating reporting on the local

    (practice) level as well as across the

    BayCare eCW community

    This manual is intended to provide Eligible

    Proessionals using the eClinicalWorks

    EMR, promoted by BayCare, minimal

    inormation on achieving Meaningul

    Use. It is by no means all-inclusive and

    assumes some prociency with the eCW

    EMR. In general, the manual includes only

    one straightorward means to achieve

    Meaningul Use, while there may be

    others appropriate or your practice.

    eClinicalWorks has detailed inormation

    on Meaningul Use on their support portal

    at http://support.eclinicalworks.com. You

    will need your User Name and Password

    to access this. Particularly helpul is the

    Meaningul Use Training Scenarios Guide.

    On the support portal go to the main

    toolbar to Documents > Meaningul Use(on the lower toolbar) > Step 2.

    Further Meaningul Use tracking and

    reporting tools are available through

    eCWs Meaningul Use, Adoption, Quality

    (MAQ) Dashboards in Version 9.

    Introduction

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    Score Card

    What Are the Measures?

    Fiteen Core Measures (C)

    Five Menu Measures out o a menu o

    10 (M)

    Within one Core Measure: Six Clinical

    Quality Measures

    - Three Core CQMs (CQM-C) or

    Alternate Core CQMs (CQM-A)

    - Three Additional Set CQMs (CQM)

    TOTAL: 25 Measures

    How do I start?

    The registration process is open as

    o January 3, 2011, or the Medicare

    Incentive. The Medicare and Medicaid

    Registration Manuals are available online*

    To register, an Eligible Proessional will

    need

    National Provider Identier (NPI)

    National Plan and Provider Enumeration

    System (NPPES) User ID and Password

    Payee Tax Identication Number (i you

    are reassigning your benets)

    Payee National Provider Identier

    I you need an NPI, go to the ollowing

    CMS link:

    https://nppes.cms.hhs.gov/NPPES/Welcome.do

    Highlights o the 2011 incentives includethe ollowing:

    The Eligible Proessional is required to

    attest on any 90 days or 2011.

    Reporting or 2011 is by attestation. The

    Attestation process will be available in

    April 2011. In 2012 reporting directly to

    CMS will be required.

    The Index o the 2011 Meaningul Use

    Measures is a separate document attached

    to this manual. The Index Measures are

    catalogued with letters and numbers or

    BayCare Connect is providing these materials to assist our physicians with

    the attainment o Meaningul Use. While every eort has been made to

    assure the accuracy o the materials within, please recognize that none o the

    inormation contained herein constitutes legal or clinical advice and that the

    fnal responsibility or achievement o this aim remains the responsibility o the

    participating provider(s).

    The Meaningul Use process is in evolution so changes will need to be made to

    this Manual.

    * https://www.cms.gov/EHRIncentivePrograms/20_RegistrationandAttestation.asp

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    ::5

    reerence purposes. They are specic

    to this manual and intended to make it

    easier to keep track o the measures.

    Reer to this while reviewing the manual.

    Related Measures are covered together, so

    it is helpul to reer to the Index.

    Meaningul Use requires that a lot o

    inormation in the electronic record be

    reportable. It is important that reportable

    inormation be entered in structured or

    discrete data, like a pick list. This usuallymeans it is fagged or reporting by

    being placed in a certain ormat or eld,

    e.g. a cell in a table. Generally ree text

    is not discrete or structured so is not

    reportable. It may be used but should be

    limited to areas where reporting is not

    crucial.

    When data is reerred to as discrete orstructured, it means that it is reportable.

    eClinicalWorks has developed the

    MAQ Dashboard to track compliance with

    the key Meaningul Use Measures that

    require structured data and have to meet

    a threshold.

    The ollowing section describes workfows

    where multiple measures can be met.

    These workfows are color coded in the

    Manual, the Index and the checklist

    to acilitate reerence between the

    documents. The Index is straight rom

    CMS describing the Measures. The

    checklist is to help the practices select the

    measures where there are choices.

    Following are workfow topics where

    multiple measures are met in a single

    workfow.

    Demographics

    Vitals

    Medication-related Measures

    Smoking Status and Cessation

    By ully addressing these topics, one can

    achieve 15 Meaningul Use Measures,

    and at least two CQM Additional Set

    Measures.

    The remainder o the manual will give

    inormation on the other Measures.

    Ready? Lets begin our Meaningul Use

    journey.

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    Demographics

    Demographics

    Measures Met: C.1.

    Race and ethnicity are

    government requirements as

    listed on the let.

    Inormation must be recorded

    as structured data

    More than 50% o all uniquepatients seen by the EP havedemographics recorded asstructured data Date of birth Gender Race

    Ethnicity Preferred language

    Race:American Indian or Alaska NativeAsianBlack or Arican AmericanWhite..Unreported/Reused to Report

    Ethnicity:Hispanic or LatinoNot Hispanic or LatinoReused to Report

    Preferred Language:CreoleEnglishSpanishOther

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    C.1. Record Demographics

    Threshold: 50%

    The Patient Inormation (demographic)

    is recorded in the Ino screen o patient

    chart and can be accessed rom a variety

    o areas in the chart. The Gender and

    Date o Birth are on the rst page and

    are set by deault as mandatory. Further

    demographic inormation can be accessed

    by clicking the Additional Ino button in

    the lower let o the Patient Inormation,which brings up a second screen with

    more elds.

    The Additional Ino screen has elds to

    record Race, Ethnicity and Language.

    A practice should deal with capturing

    this inormation through ront oce

    workfow.

    Race, Ethnicity and Language elds

    may be made Mandatory Fields when

    the Additional Ino screen is accessed.

    From the main Toolbar go to Patients

    > Confgure Demographics Mandatory

    Fields and check the appropriate boxes

    or these felds.

    The MAQ reports will track this measure.

    Numerator: Unique patients with

    language, gender, race, ethnicity and date

    o birth ALL recorded as structured data

    Denominator: Total unique patients seen

    during the reporting period

    Demographics (continued)

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    Vitals

    Vitals

    Measures potentially met:C.2.CQM.C.1.CQM.C.2.CQM.A.1.

    CQM.C.1. Percentage o patientvisits or patients age 18 andolder with a diagnosis ohypertension who have beenseen or at least two ocevisits, with blood pressure (BP)recorded

    CQM.C.2. Percentage opatients age 18 and older witha calculated BMI in the past sixmonths or during the currentvisit documented in the medicalrecord AND i the most recentBMI is outside parameters, aollow-up plan is documented

    CQM.A.1. Percentage o patientsage 2-17 who had an outpatientvisit with a Primary CarePhysician (PCP) or OB/GYN whohad evidence o BMI percentiledocumentation, counselingor nutrition and counseling

    or physical activity during themeasurement year

    C.2. More than 50% o all uniquepatients seen by the EP havevitals recorded as structureddata. BMI-calculated GrowthChart plotted or children ages2-20 including BMI

    Record and chart changes in vitalsigns: Height Weight Blood pressure Calculate and display BMI Plot and display growth charts for

    children ages 2-20 including BMI

    Hypertension: Blood pressuremeasurement (adult or pediatricpractices, depending on practicescope)

    Adult weight screening and ollow-up (adult or pediatric, dependingon practice scope)

    Weight assessment and counselingor children and adolescents (adultor pediatric practices, depending onpractice scope)

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    C.2. Record and chart changes in vitals

    Threshold: 50%

    To congure the Vitals to be captured, do

    the ollowing:

    Toolbar EMR > Misc. Confguration

    Options > Confgure Categories

    Under Confgure Categories use drop

    menu to go to Vitals

    Choose provider(s) on right and be sure

    that BP, Ht, Wt and BMI checked with

    other vitals practice monitors. Click

    Apply then OK.

    You can congure Vitals and Vitals

    Ranges by going to the ollowing:

    Toolbar EMR > Vitals > ConfgureVitals (A)

    Toolbar EMR > Vitals > Confgure

    Vitals Range (B)

    A

    B

    The ranges need to be set in the

    Confgure Vitals Ranges. For adult BMI,

    CQM.C.2., these are specied in NQF 0421

    and PQRI 128 as ollows:

    Parameters: Age 65 and older BMI > 30 or

    < 22; age 18-64 BMI > 25 or < 18.5

    Vitals (continued)

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    I out o parameter, a ollow-up plan

    needs to be documented. One option

    would be having an Order Set to include

    such things as dietary counseling or

    reerring to PCP i a specialist.

    CQM.A.1. For the age 2-17 population,

    a BMI percentile must be documented.

    A growth chart is populated in eCW

    as long as the height and weight are

    recorded and congured in Vitals as

    above. Counseling or Nutrition and

    Physical Activity then needs to be

    documented. This is on a yearly basis.

    This could be achieved through an Order

    Set, Preventive Medicine category, CDSS,

    Alerts and Education Material in the

    treatment window. It should be recorded

    in structured data.

    A proessional could also choose two

    additional set clinical quality measures

    by adequately capturing blood pressure,

    CQM-7., blood pressure management in

    diabetes and CQM-27., blood pressure

    management with ischemic vascular

    disease (IVD).

    Version 9 has several new eatures in the

    Vitals that should make some capturing

    easier.

    In A, there is a check box to have the

    height brought orward ater a

    certain age.

    The Growth Charts can be reerenced to

    either the Centers or Disease Control

    (CDC), which is the deault, or the World

    Health Organization (WHO), by checking

    the box shown in A.

    The MAQ reports will track measure C.2.

    Numerator: Unique patients with height,

    weight, BP recorded as structured data

    with BMI, including growth chart plot or

    children 2-20 years

    Denominator: All unique patients seen

    during the reporting period

    Vitals (continued)

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    Medication-related Measures

    Medication-related Measures

    Maintain active medication allergylist

    Implement drug ormulary checks

    Measures potentially met:C.3.C.4.C.5.C.6.C.7.M.1.

    C.4. The EP has enabled thisunctionality or the entire EHRreporting period.

    C.5. More than 40% o allpermissible prescriptions writtenby the EP are transmittedelectronically using certied EHRtechnology

    C.6. More than 80% o allunique patients seen by theEP have at least one entry (oran indication that the patientis not currently prescribedany medication) recorded asstructured data

    C.7. More than 80% o allunique patients seen by the EPhave at least one entry (or anindication that the patient hasno known medication allergies)recorded as structured data

    M.1. The EP has enabled thisunctionality and has access toat least one internal or externaldrug ormulary or the entireEHR reporting period

    C.3. More than 30% uniquepatients with at least onemedication in their medicationlist seen by the EP have at leastone medication order enteredusing CPOE

    Use CPOE or medications ordersdirectly entered by any licensedhealth care proessional

    Implement drug-drug and drug-allergy interaction checks

    Generate and transmit permissibleprescriptions electronically (eRx)

    Maintain active medication list

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    C.3. Use Computerized Physician Order

    Entry or Medication Orders

    Threshold: 30%

    CPOE o medications is a basic unction

    o the EMR through the Classic Treatment

    Window, eCliniSense, Telephone/Web

    Encounter and properly structured

    Templates and Order Sets. This has

    a threshold o 30%. I there is one

    medication in the current medications list

    during the reporting or a patient seen,then or the patient to count at least one

    medication order should be recorded

    during the reporting period.

    The MAQ reports will track this measure

    Numerator: Unique patients with at least

    one medication in their medication list

    with a computer entered medication

    order

    Denominator: Total unique patients seen

    during the reporting period with at least

    one medication in their medication list

    C.4. Implement drug-drug and drug-

    allergy interaction checks

    Following is a description o enabling

    this eature in versions PRIOR TO Version9. Version 9 has this eature enabled as

    deault and this setting is not present.

    Thereore i a Provider is on Version 9 or

    the reporting period, this measure is met.

    File > Settings > My Settings > User

    Settings

    While not a Meaningul Use requirement,

    the Allergies or Interactions buttons may

    indicate a potential concern. To address

    any concerns there is a note section at

    the bottom o the window giving the

    Provider the opportunity to acknowledge

    the warning and state why a decision is

    made to use a drug with a time stamp

    documentation.

    C.5. Generate and transmit permissible

    prescriptions electronically (eRx)

    Threshold: 40%

    The ollowing is a brie outline o thesteps a physician must complete to

    successully eprescribe.

    Providers participating with BayCare

    Connect will have their setup acilitated

    Medication-related Measures (continued)

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    ::13

    with Surescripts and in eClinicalWorks

    or eprescribing.

    eClinicalWorks will set up the

    appropriate area pharmacy databases.

    The practice needs to establish a

    workfow to capture the patients

    pharmacies in the Patient Inormation

    (Ino) > Additional Ino screen which

    is typically done by the ront oce.

    Multiple pharmacies can be loaded

    including a primary pharmacy and mailorder pharmacy.

    The provider can now order

    prescriptions through the Treatment

    window or other prescribing windows.

    Once a prescription is complete, the

    provider should click the Send button

    choosing the ePrescibe Rx option. Faxing

    does NOT constitute eprescribing.Electronically received rells may be sent

    electronically ater the reconciliation

    and approval processes are complete.

    I there are problems with a pharmacy

    receiving electronic prescriptions and

    rells, Surescripts may be contacted online

    at Surescripts.com/Support.

    MAQ reports track this. The denominator

    is the total prescriptions: printed, axed

    or eprescribed excluding controlled

    substances. The numerator is the

    eprescribed prescriptions.

    Numerator: Permissible prescriptions

    transmitted electronically

    Denominator: Total permissible

    prescriptions during reporting period

    C.6. Maintain Active Medication List

    Threshold: 80%

    Medication entry is a basic EMR unction.

    Providers must be sure to address and

    update medications at each visit. The

    Medication Veried box should be

    checked at each visit. This is important to

    conrm medications were checked even

    i there are none. This eature is also

    important to the Menu measure M.7.,

    medication reconciliation with transition

    o care.

    Medication-related Measures (continued)

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    The MAQ reports track this measure.

    Numerator: All the unique patients seen

    during the reporting period with the

    Medication Veried box checked whether

    they have medications or not

    Denominator: All unique patients seen

    during the reporting period

    C.7. Maintain Active Medication AllergyList

    Threshold: 80%

    Medication Allergies must be documented

    in a structured ashion in the Allergy

    section o the EMR. The Allergies Veried

    box should be checked each visit when

    allergies are conrmed or added. I there

    are no allergies, then clicking either NKDA

    or Allergies Veried boxes will check both.

    The MAQ reports track this measure.

    Numerator: All the unique patients seen

    during the reporting period with the

    Allergies Veried box checked whether

    they have allergies or not

    Denominator: All unique patients seen

    during the reporting period

    M.1. Implement Drug Formulary Checks

    This measure requires that at least one

    ormulary check must be set up. See

    C.5. above or Provider registration

    inormation or eprescribing.

    Rx Eligibility may be set as a job to run on

    a daily basis or the upcoming visits, like

    insurance eligibility, and be perormed

    automatically. Following is a manual

    process or perorming Rx Eligibility.

    Medication-related Measures (continued)

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    The ront oce will need to check Rx

    Eligibility and set the ormularies up when

    checking patients in.

    At the bottom o the Appointment

    window, click the Rx Eligibility button.

    On the Rx Eligibility screen, click the

    Check Rx Eligibility button.

    Highlight the desired plan and click the

    Set Formulary button at the bottom o

    the window.

    The insurance Web site will need to be

    in the Update Insurance Window File

    > Insurance, click on the appropriate

    insurance, > Address tab. Then add the

    insurance Web site in the appropriate

    eld.

    Medication-related Measures (continued)

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    Smoking-related Measures

    Smoking-related Measures

    Measures potentially met:C.8.

    CQM.C.3.CQM-1.

    CQM.C.3. Percentage o patientsage 18 and older:a. who have been seen or atleast two oce visits who werequeried about tobacco use oneor more times within 24 monthsb. identied as tobacco userswithin the past 24 months andhave been seen or at leasttwo oce visits, who receivedcessation intervention

    CQM-1. Percentage o patientsage 18 and older who werecurrent smokers or tobacco

    users, who were seen bya practitioner during themeasurement year and whoreceived advice to quit smokingor tobacco use or whosepractitioner recommended ordiscussed smoking or tobaccouse cessation medications,methods or strategies

    C.8. More than 50% uniquepatients age 13 years seen by EPhave smoking status recorded asstructured data

    Record smoking status or patientsage 13 or older

    Preventive care and screeningmeasure pair:a. Tobacco use assessmentb. Tobacco-cessation intervention

    Smoking and tobacco use cessation,medical assistance:a. Advising smokers and tobacco

    users to quitb. Discussing smoking and tobaccouse cessation medicationsc. Discussing smoking and tobaccouse cessation strategies

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    C.8. Smoking Status As Structured Data

    Threshold: 50%

    Within eCW, a provider can capture

    Smoking Status as structured data in

    whatever part o the record the practice

    chooses or their work fow, e.g. HPI,

    PMH, SH. The status must be captured as

    structured data, and it must be mapped

    or reporting purposes. The Tobacco

    Control Smart Form is one means o

    capturing Smoking Status as structureddata. Either way the structured data MUST

    be mapped or reporting to be done.

    The mappings are done through the

    Toolbar Community > Mappings > Smart

    Forms or the Tobacco Control Smart Form

    Community > Mappings > Structured Data

    or custom smoking status capture.

    You may work with eCW to be sure this

    mapping is appropriately completed. The

    MAQdashboard will be the reporting

    mechanism.

    The three Smoking-related Measures

    are closely linked, and two are required.

    It makes sense to create a workfow

    to accomplish all three. This is a big

    dierence or many specialists. I you

    consider the health eects o smoking,

    this broad eort has potential or great

    medical merit. The ollowing is an

    example o how to structure up to three

    Measures as simply as possible.

    This is an example o capturing Smoking

    Status through structured data.

    Find the Item to record smoking,

    typically in the Social History. You can

    also create a New Item. I the smoking

    Item already exists, open Item by clicking

    on it and be sure structured box is

    checked.

    Click OK and click on the Details section

    by the Item and then the custom button.

    Click Add and add the ollowing.

    - Name: Do you smoke?

    - Type: Structured

    - Click Mandatory

    - Click Customize Structured Text and

    Add yes and then no

    Add a child

    - Name: Do you want to quit?

    Smoking-related Measures (continued)

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    - Type: Structured

    - Trigger: yes

    - Click Mandatory

    Add a child to the child above

    - Name: Do you want to try

    medication?

    - Type: Structured

    - Trigger: yes

    - Click Mandatory

    The Structured Data will be input as

    ollows

    The structured data needs to be mapped

    in the Community heading on the tool

    bar.

    To acilitate counseling being

    documented, education material supplied,

    medication oered and reerral to a

    Smoking Cessation program, ollowing

    is an example o an Order Set. It is

    triggered and linked to the diagnosis

    or Nondependent tobacco use disorder,

    305.1. It also includes a linkage to a

    Smoking Cessation intervention code or

    reporting and reminding, Measure

    211-CM.

    Smoking-related Measures (continued)

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    ::19

    In summary:

    To complete C.8. record the smoking

    status.

    To complete CQM.C.3. provide the CDC

    sheet, or other education material about

    quitting, on the Order Set and charge a

    counseling code.

    To complete CQM-1. oer meds and use

    the Order Set or that.

    I everything is mapped correctly, C.8. willbe reported in the MAQ reports.

    Numerator: All the unique patients age 13

    or older with smoking status recorded as

    structure data

    Denominator: All unique patients age 13

    or older seen during reporting period

    These CQM measures have no threshold to

    measure. They should be reportable based

    on the above discussion about structured

    data.

    Engaging Patients and Families in

    Their Health Care Measures

    These Measures are intended to enhance

    patient access to their health inormation.

    C.9. Providing an Electronic Copy o

    Health Inormation

    Threshold: 50%

    This Measure will best be met through the

    Patient Portal. It species a threshold o

    50% o patients who request an electronic

    copy o their health inormation must be

    provided it within three business days.

    eClinicalWorks has developed a new Portal

    called 100 Million Patients. Following is

    a brie description o the steps to web

    enable a patient. This is typically a ront

    oce task.

    Go to Patient Ino screen, click on

    Options button at bottom and select

    Web Enable. Complete the Patient

    Username and E-mail which is required.

    Password will be set by deault and

    emailed to the patient. Version 9 has an

    alert or Front Oce to Web enable and

    capture e-mail when an appointment is

    scheduled, under the Alert Meaningul

    Use tab.

    On the let Admin band, go to Patient

    Portal Settings, under Synchronize, click

    Run and set a schedule or the desired

    items including Update Web Enabled

    Patient data to Web Portal. This setting

    is a one-time administrative setting.

    Patient will receive an e-mail on how

    to log onto the Portal and access their

    inormation.

    Tracking this is a unction o the eCW

    MAQ dashboard. The denominator will

    be the patients who go to the portal and

    check a Request Record box. I properly

    set up, all the patients will be provided

    Smoking-related Measures (continued)

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    electronic access to and a copy o their

    health inormation (i desired) so it will

    meet 100%.

    C.10. Providing Clinical Summaries

    Threshold 50%

    The Visit Summary can be printed rom

    two places.

    Resource Schedule, right click on the

    appointment and click on Print Visit

    Summary option.

    Progress Note, click on button next to

    Print at bottom o Progress Note, then

    click on Print Visit Summary option.

    Give patient the Summary, which may

    include the next appointment. Patients

    may also access this Summary through the

    Patient Portal i set up to publish.

    The MAQ reports track this measure.

    Numerator: Oce visits with printed or

    published clinical summaries

    Denominator: All oce visits during

    reporting period

    Engaging Patients and Families (continued)

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    ::21

    C.11. Maintain an up-to-date problem list

    o current and active diagnoses

    Threshold: 80%

    Maintaining an Active or Current Problem

    List is a basic eature o the EMR.

    Following are highlights o this eature.

    The expectation is 80% compliance so it is

    important to address this Measure.

    Be sure Chronic Problem ICDs are set up

    to deault to the Problem List.

    - Billing on toolbar > ICD > ICD Codes

    - Find code in question, highlight and

    click Update. Be sure Chronic box is

    checked.

    Adding or Removing a Problem at a Visit

    - In Assessment window, click on

    Problem List box. Problems can be

    added or removed as appropriate

    I no Problems exist, click the No known

    problems box to get credit or confrming

    this.

    Adding or Removing a Problem rom the

    Dashboard

    - In the Overview Tab, go to Problem

    List, click the ellipsis, then Add or

    Remove as appropriate.

    Version 9 has a reminder in the Dashboard

    i this has not been addressed with a

    problem or No known problems checked.

    The MAQ reports track this measure.

    Numerator: All unique patients seen with

    at least one problem noted or No known

    problems checked

    Denominator: All unique patients during

    reporting period

    C.12. Implement one clinical decision

    making rule with ability to track rule

    eCW has over 40 Clinical Decision Making

    Support System (CDSS) Alerts as well as

    the ability to create custom and patient-

    specic Alerts. This Measure can be met

    by setting one o these CDSS Alerts. There

    are reports that can be run measuring

    compliance.

    These can be tied to the Meaningul Use

    Clinical Quality Measures or PQRI. For

    more inormation on other Alerts, reer to

    eCW Manuals.

    To review the CDSS Measures, EMR >

    CDSS > Measures Defnitions.

    When a Provider decides to use a CDSS

    Measure, go to the list and enable only

    the desired CDSS Measure.

    Remaining Core Measures

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    EMR > CDSS > Measures Confguration

    The Provider should only enable those

    the practice is interested in monitoring.

    This will require the appropriate Security

    Settings. Again only one is required or

    Stage 1 o Meaningul Use.

    Under the Smoking Related Measures

    above, CDSS is used to acilitate this by

    linking the Order Set to the Measure code

    211-CM.

    C.13. Report ambulatory clinical quality

    measures to CMS or the states

    This Core Measure includes reporting

    on three out o six Core and Alternate

    Clinical Quality Measures and three out o

    38 Additional Clinical Quality Measures.

    This Measure only requires reporting,

    not achieving, a specic threshold o a

    standard.

    eClinicalWorks has created the Meaningul

    Use Adoption, Quality (MAQ) dashboard

    to gather this inormation or reporting.

    The MAQ dashboard is available in the

    Version 9 upgrade. eCW is certied or

    MAQ reporting on a number o measures

    including the Core and Alternate Clinical

    Quality Measures, CQM.C.1., CQM.C.2.,

    CQM.C.3., CQM.A.1., CQM.A.2., and

    CQM.A.3., as well as three diabetes

    measures: CQM-2., CQM-3., and CQM-4.

    The PQRI eature is capable o capturing

    many o the Meaningul Use Measures

    and the Registry can report on them.

    Many o the Clinical Quality Measures

    have PQRI measures.

    C.14. Improve Care Coordination

    This Measure has no threshold but at least

    one o several eCW eatures will need to

    be enabled to meet Stage 1 Meaningul

    Use.

    eClinicalWorks eHX

    - The eHX eature is provided to the

    BayCare eClinicalWorks Community

    by BayCare Connect.

    eClinicalWorks P2P (Provider to

    Provider). P2P is set up through

    eClinicalWorks but is included by

    BayCare Connect as a eature or the

    BayCare Connect Community.

    Participants receive inormation rom

    BayCare Connect when these eatures are

    enabled.

    C.15. Ensure Adequate Privacy and

    Security Protections or Personal Health

    Inormation

    This Measure deals with compliance

    with HIPAA and Security Rules. It merits

    attention not only or Meaningul Use,

    but also to adequately protect Protected

    Health Inormation (PHI) and avoid

    potential onerous government sanctions.

    The Meaningul Use Training Scenarios

    Remaining Core Measures (continued)

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    Guide covers this area in detail.

    It would be useul to comply with these

    regulations to have written practice

    policies and procedures and a mechanism

    or ensuring that they are being ollowed.

    Following are the requirements as

    described in the regulations reerenced

    in the Meaningul Use Measure, 45 CFR

    164.308 (a)(1) and brie reerences to eCW

    eatures to assure adherence to same.

    Risk analysis

    Risk management

    - Congure P.S.A.C. categories to

    protect condential inormation like

    HIV

    - Set Security Attributes

    By user

    By attribute

    By role

    This will vary by practice but should limit

    sta access to only those areas they need

    to do their job. The more this is claried

    and adhered to the easier it will be to

    remain in compliance.

    - Confgure Provider Rx Security

    - Confgure Authentication Settings

    Sanction policy or those who violate the

    access policies

    Inormation system activity review.

    Review logs on a regular basis to

    assure the inappropriate accessing o

    inormation is not occurring.

    Written Policies and Procedures with

    documented audits and checklists can

    acilitate the adherence to this Measure

    and reveal risks hopeully beore they can

    cause damage to a practice.

    Remaining Menu Measures

    M.2. Incorporate clinical lab test results

    into certifed EHR technology as

    structured data

    Threshold: 40%

    Providers who adopt eCW will have

    BayCare labs and diagnostic results

    interaced as structured data. Some

    practices either based on volume or their

    willingness to pay or the interace may

    already have LabCorp and Quest data

    coming over as structured data. BayCare

    is working with LabCorp and Quest to

    provide an interace to all participating

    providers in 2011.

    The MAQ reports track this measure.

    Numerator: Number o clinical lab testswith results reported as structured data

    Denominator: All electronic labs marked

    as received

    *It is very important or in house labs to

    be marked as received

    Remaining Core Measures (continued)

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    M.3. Generate lists o patients by

    specifc conditions to use or quality

    improvement, reduction o disparities,

    research or outreach

    This Measure only requires that the

    Eligible Proessional generate at least

    one report listing patients with a specic

    condition. This can be readily achieved

    through the Registry reporting or Patient

    Recall.

    M.4. Send reminders to patients perpatient preerence or preventive/ollow

    up care

    Threshold: 20%

    This Measure requires that more than

    20% o all unique patients age 65 or

    older or age 5 years or younger are sent

    an appropriate reminder during the EHR

    reporting period.

    An EP needs to decide what is important

    to his or her practice. This is geared

    toward preventive or ollow-up care.

    An infuenza vaccination reminder or a

    reminder to schedule a ollow-up visit are

    good examples.

    eClinicalWorks has the capacity to send

    messages to patients:

    Through Letters in the Patient Recall

    section o the Registry Band or the HUB.

    Letters to be sent will have a category

    box that reminder can be selected or

    reporting purposes. Letters are probably

    the most straightorward approach to

    meet this measure.

    Through e-mail i Web-enabled to use

    the Patient Portal, under Send eMsg

    Through a telephone o preerence in

    eMessenger which may include a text

    message

    The MAQ reports track this measure.

    Numerator: Number o unique patients

    in selected age range who were sent a

    reminder

    Remaining Menu Measures (continued)

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    Denominator: Number o unique patients

    in selected age range during the reporting

    period

    M.5. Provide patients with timely

    electronic access to their health

    inormation (including lab results,

    problem list, medication lists, medication

    allergies) within our business days o the

    inormation being available to the EP

    Threshold: 10%

    This Measure can be met with

    eClinicalWorks through the new Portal

    called 100 Million Patients. The patients

    need to be Web-enabled and they will

    have access to meet this measure. Reer to

    Measure C.9.

    The MAQ reports track this measure.

    Numerator: Number unique patients web

    enabled

    Denominator: Total number unique

    patients during the reporting period

    M.6. Use certifed EHR technology to

    identiy patient-specifc education

    resources and provide those resources to

    the patient i appropriate

    Threshold: 10%

    This Measure can be accomplished

    through a variety o means with patient-

    specic education materials either printed

    or published to the Patient Portal.

    Printing can be accomplished through

    the Education button on the Treatment

    window or through an Order Set.

    The MAQ reports track this measure.

    Numerator: Number o unique patients

    who received patient-specic education

    materials

    Denominator: Number o unique patients

    seen during the reporting period

    M.7. The EP who receives a patient romanother setting o care or provider o

    care or believes an encounter is relevant

    should perorm medication reconciliation

    Threshold: 50%

    This measure requires two steps to be

    recorded:

    When the appointment is made,

    the ront oce needs to check the

    Transition o Care box below the Reason

    eld, e.g. hospital ollow-up.

    When the medications are reviewed

    in the Current Medication screen, the

    provider must check the Medication

    Veried box as discussed in C.6.

    Remaining Menu Measures (continued)

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    The MAQ reports track this measure.

    Numerator: Number o patient visits with

    Transition o Care and Medication Veried

    boxes checked

    Denominator: Number o patient visits

    with Transition o Care box checked

    M.8. The EP who transitions their patient

    to another setting o care or provider o

    care or reers their patient to another

    provider o care should provide summary

    o care record or each transition o care

    or reerral

    Threshold: 50%

    This measure is associated with outgoing

    reerrals. It may be accessed through the

    Treatment window Outgoing Reerral

    button or through P2P (reerring and

    reerral providers must be P2P enabled)

    accessed through the drop down on the T

    by the jelly bean, Send eCW P2P Reerral/

    Consult.

    In the Reerral (Outgoing) window, the

    Provider needs to click the Attachments

    button at the bottom and then click

    either the Attach Medical Summary box

    or the Attach CCR/CCD box. Continuity

    o Care Record (CCR) and Continuity

    o Care Document (CCD) are standard

    indices o summary patient demographics

    and medical inormation that can be

    shared between providers; or example,

    problems, medications and allergies. I

    associated with a Progress Note that will

    appear as an attachment and will suce

    as a summary o care.

    The reerral can then be axed or sent

    through the P2P unction.

    Remaining Menu Measures (continued)

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    The MAQ reports track this measure.

    Numerator:Outgoing reerrals with a

    summary o care record attached

    Denominator: Total Outgoing reerrals

    during the reporting period

    Meaningul Use requires that an Eligible

    Proessional perorm either M.9. or M.10.

    M.9. Capability to submit electronic

    data to immunization registries or

    Immunization Inormation Systems andactual submission in accordance with

    applicable law and practice

    This Measure requires that the Eligible

    Proessional complete at least one test

    o certied EHR technologys capacity to

    submit electronic data to immunization

    registries and ollow up submission i

    the test is successul (unless none o

    the immunization registries to which

    the EP submits such inormation have

    the capacity to receive the inormation

    electronically). This only requires a test

    submission. eCW has these uploads

    programmed but they will need to be set

    up by eCW; Florida Shots is capable o this.

    M.10. Capability to submit electronic

    syndromic surveillance data to public

    health agencies and actual submission

    in accordance with applicable law and

    practice

    This Measure requires that the Eligible

    Proessional complete at least one test

    o certied EHR technologys capacity to

    provide electronic syndromic surveillance

    data to public health agencies and ollow-

    up submission i the test is successul

    (unless none o the public health agencies

    to which an EP submits such inormation

    have the capacity to receive the

    inormation electronically).

    The capacity to perorm this Measure

    needs to be urther dened by eCW. State

    agencies must be capable o accepting the

    reporting. As o March 2011 Florida was in

    the initial planning stages or this and it is

    not clear when this will be available.

    Remaining Menu Measures (continued)

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    Notes:

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