multi-family development forum - cps energy · juan mendez –mf designer [email protected]...
TRANSCRIPT
Multi-Family
Development Forum
Monday, March 20, 2017
AGENDA/TOPICS
• Welcome and Introductions
• “People First” Focus/Why We Are Here
• Safety Message
• Customer Growth/CSI Project Update
• Subdivision “Turnkey” Construction Process Results
• Discussion of Multi-Family Construction Options
• Explanation of Multi-Family “Turnkey” Construction
Process
• Natural Gas in Multi-Family Projects
• Q&A/Open Discussion
• Closing
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OUR FOCUS - PEOPLE FIRST
WHY WE ARE HERE
• Growth and expansion experience
• CPS commitment to support multi-family
development and economic growth
• Purpose: Share construction options for
multi-family projects and improve
communication
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1. Working safe is a way of life.
2. Leaders own their team’s safety performance.
3. Leaders begin meetings with a safety message.
4. Leaders model the behavior to achieve ZERO HARM.
5. We take the time to do every job safely.
6. We keep coworkers out of harm’s way.
7. Employees are trained to work safely.
8. Employees have the right to stop any job.
9. We conduct peer to peer safety observations.
10. Taking short-cuts is prohibited.
ACTIVELY CARING FOUNDATION
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CAPITAL SPEND(CUSTOMER REQUESTS)
$0.0
$10.0
$20.0
$30.0
$40.0
$50.0
$60.0
$70.0
$80.0
2010 2011 2012 2013 2014 2015 2016
Total Capital Spend (in millions)
Residential Services
Subdivisions
Multi-Family
Commercial Services
Large Commercial
Total capital spend for electric customer requests increased from $32M to $71.2M in 6 years (123% increase).
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ELECTRIC & GAS METER SETS
Total electric meter sets increased 76% over the last 6 years (gas meter sets increased 27%)
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2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
2011 2012 2013 2014 2015 2016
Total Elec Single-Family Multi-Family Commercial Gas
ELECTRIC & GAS METER SETS
IN 2016
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CONSTRUCTION SERVICE IMPROVEMENT STRATEGIC OBJECTIVES
Date Management and Customer Commitments
Scope complete, but on-going effort
- Improved OTC rate
- Reduced durations
- Notification pilot
Continue to Improve the Customer Experience and their Satisfaction with CPSE New Construction Services and Processes
• Enhanced process that incorporates the pre-application stages of the customer relationship
• Enhanced web enabled business service execution process
A Proactive, Next Generation Customer Experience for New Construction
• Proactive engagement with customers early in the new development process
• Proactive promotion of energy services and products to customers at the conceptual stage of new developments
• New solution capabilities
• On site design and estimation with the customer
Ph
ase O
ne
Inte
rim
De
livery
2016
2017
2018
Full
De
livery
Solution vendor selected
Long Term Solution Strategy Next Generation Solution Implementation
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INTERIM DELIVERY PHASE
New Web Portal
• 24/7 Project status
• Initiate applications via web
• Create Request for Service
• Grouping of work by project and customer
• Attach documents and drawings
People / Process
• Enable customer feedback channels
• Better established and documented processes
• More accurate dates for construction
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FULL DELIVERY PHASE
More Technology Enhancements
• More web portal features of work flow
• User preference & communication management on web
• Enable customers to view status via mobile
• Enable design work to be performed on-site
People / Process
• Better visibility by project and dependent tasks
• Better trained staff
• Continuous feedback from customers to prioritize process improvements
SUBDIVISION TURNKEY
CONSTRUCTION PROCESS• CPS Energy began offering the subdivision turn-key
construction process through a pilot in July 2015
• The pilot was expanded as an option for all
subdivisions in June 2016
• To date, a total of 122 subdivisions have been
constructed using the turn-key construction process,
(consisting of 6,679 residential lots) in an average of
24 working days
• Today, nearly all new subdivisions are being
constructed utilizing this methodology
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CURRENT PROCESS
CPS ENERGY-MF INSTALL • CPSE Contractor installs electric primary cable and
gas infrastructure
• CPS Energy Crews:
– install OH poles, primary
– terminate primary connections (URD)
• Developer installs secondary conduits and
secondary services for electric and gas
• CPSE Service & Meter Crews terminate secondary
cable & set electric and gas meters (when customer
ready)
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5 CONSTRUCTION MOBILIZATIONS
(4 CPSE/1 DEVELOPER)
CURRENT PROCESS
MF DEVELOPER-INSTALL • Developer installs electric primary cable and gas
infrastructure
• CPS Energy Crews:
– install OH poles, primary
– terminate primary connections (URD)
• Developer installs secondary conduits and secondary
services for electric and gas
• CPSE Service & Meter Crews terminate secondary cable &
set electric and gas meters (when customer ready)
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5 CONSTRUCTION MOBILIZATIONS
(3 CPSE/2 DEVELOPER)
NEW CONTRACTOR TURNKEY
MF CONSTRUCTION• CPSE Contractor:
– installs primary cable
– Installs gas infrastructure
– installs OH poles, primary
– terminates primary connections
• Developer installs secondary conduits and secondary
services for electric and gas
• CPSE Service & Meter Crews terminate secondary
cable & set electric and gas meters (when customer
ready)
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3 CONSTRUCTION MOBILIZATIONS
(2 CPSE/1 DEVELOPER)
MF TURNKEY CONSTRUCTION
PROCESS
1. Identify multi-family development project as eligible for turn-key
construction process in pre-design phase (single-phase electric only)
2. Explain and discuss turn-key construction criteria with developer, project
manager and builder
3. Customer’s representative will contact the Designer to schedule a site
inspection when the turn-key construction criteria have been met
4. Site inspection will be conducted and any deficiencies identified, if needed
5. Pre-construction is held with designer, customer and contractor
6. OH construction can begin immediately, UG construction will typically
begin within 2 weeks of pre-construction meeting
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MF TURNKEY CONSTRUCTION
CRITERIA1. At least 80% of wet utilities (mains only) installed
– To reduce conflicts and damage to CPSE facilities after installation
2. Engineer/surveyor immediately available to provide center
line staking, and staking of OH poles
– For proper placement of above ground facilities at proper grade,
avoid other in-ground facilities and allow OH work to begin
immediately
3. All trench paths within 6“ of final subgrade
– To allow installation of facilities at standard/required depth
4. All trench paths cleared of obstructions
– For expedited trenching, flowable fill pouring and job completion
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MF TURNKEY CONSTR.
CRITERIA (CONT.)5. Minimal activity from other contractors on site (see flexibility slide)
– For expedited trenching, flowable fill pouring and job completion
6. All site criteria verified prior to scheduling Pre-Construction
Meeting
– To reduce the unnecessary mobilization of crews
7. Environmental approved and signed off
– Expectation for Customer Engineering to avoid delays
8. All Work Request segments approved and released to
construction
– Expectation for Customer Engineering to avoid delays and allow for
OH construction to begin immediately after per-construction meeting
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FLEXIBILITY IN TURNKEY
CONSTRUCTION PROCESS
• The Developer’s Crews can start working behind CPS
Energy Crews upon approval from the CPS Energy
Turnkey Crew Lead, typically five business days after
the CPS Energy Turnkey Crew begins work.
• CPS Energy Turnkey Crews will coordinate their work
with the Site Superintendent.
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ADDITIONAL BENEFITS OF
TURNKEY CONST. PROCESS• Construction typically completed within 15-20 working
days
• All infrastructure except service conduits installed by CPS
Energy
• Energized and ready for temporary service requests
• Reduced site congestion
• One-time CPS Energy Contractor mobilization increasing
efficiency for all developers
• OH work can start early as long as ROW paths are clear
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NATURAL GAS IN MF
DEVELOPMENT
• CPS Energy is committed to providing a
complete energy solution to meet all of your
needs.
• CPS Energy gas business continues to grow as
community see the benefits of natural gas.
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NATURAL GAS IN MF
DEVELOPMENT
• Natural Gas is a clean, reliable and domestic
energy option for achieving overall energy
efficiency and lowering overall energy costs for
developers and tenants.
• Gas appliances can be utilized in many different
types of multi-family facilities for space heating,
water heating, ranges, dryers, outdoor
appliances, backup power and many more
applications….
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NATURAL GAS IN MF DEVELOPMENT-
TYPICAL APPLICATIONS
• Natural Gas Boilers and
Furnaces can provide
heat faster and are more
economical overall.
• Natural gas water heating
can provide savings over
alternatively sourced
systems and can recover
in 1/3rd the time.
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NATURAL GAS IN MF DEVELOPMENT-
ADDITIONAL APPLICATIONS
• Natural gas fireplaces,
fire pits, patio heaters
and gas lights can
create the convenience
and ambience you want
to create.
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NATURAL GAS IN MF DEVELOPMENT-
SUPPORT APPLICATIONS
• Natural gas generators can
keep critical power on during
electric outages.
• Supplies power during outages
for designated critical
equipment such as HVAC
equipment, elevators,
refrigerators, essential lighting
or anywhere electricity is
required.
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GAS INFORMATION
• Natural Gas can be a key component of a developments
overall energy solution.
• Coordination of facilities installation done through single
point of contact.
• Support information relative to gas facility installations can
be found on-line at CPSEnergy.com within the “Summary
of Gas Service Standards Manual for Engineers, Architects,
Contractors and Developers.” https://cpsenergy.com/content/dam/corporate/en/Documents/Gas_Service_Stan
dards_CPSEnergy.pdf
• We look forward to working with you to meet all of your
energy needs.
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CONTACT INFORMATION
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Name/Title Email Phone
Richard Rodriguez – MF Supv. [email protected] (210) 353-2366
Juan Mendez – MF Designer [email protected] (210) 353-2080
Dorothy Woodson – MF Designer [email protected] (210) 353-3592
Shawn Cobb - Manager [email protected] (210) 353-2348
Shawn Eddy – Sr. Director [email protected] (210) 353-8840
David Luschen – Sr. Director [email protected] (210) 353-4942
YOUR VOICE
IS IMPORTANT TO US!
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Join the Web Portal Input Session!
Be a part of the solution on: • Tuesday, March 28 • 2 p.m. – 4 p.m.• 17281 N. Green Mountain Rd. (Blade room)
CSI Focus Group Kickoff Schedule – March 2017• Prototypes (Demo and Functionality) – May 2017• Customer Acceptance Testing – Mid-June 2017 • Go Live – July 24, 2017
• Sign up today! http://conta.cc/2mK13VT
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QUESTIONS?