Multiple channel deliveryto a self employed professional

KunalShradhaShadabUdaySakshiDhruv

•Agenda Outline of the discussion

Category of self employed professionals

The possible financial needs of such a professional

The significance of these channels from the professional’s perspective

Conclusion

Types of multiple channels offered by a bank

Self employed professionals

Common banking needs of these professionals

Making payments Withdrawing money Depositing money Transfering funds Checking available balance Updating financial statement

Traditional way of doing it is by going to a branch of the bank and operating my a/c

So, Let us go to a BRANCH and see

Cheque

Demand draft

Pay in slip

Deposit slip

ENQUIRY

Banking made easy at the branch THANKS TO-

Electronic Clearing Service (ECS) National Electronic Funds Transfer (NEFT)

System Real Time Gross Settlement (RTGS) System

Certain other electronic options available, which has made a bank look like this…

Pre paid Payment Systems

Mobile Banking System

Point of Sale (POS) Terminals

ATMs

Objective is to enable the development

of inter operable standards so as to

facilitate funds transfer from one

account to any other account in the

same or any other bank on a real time

basis irrespective of the mobile

network a customer has subscribed to.

Mobile banking

ATM tech

ATMs are continuously evolving

They are much more than an ATM

Transformed into a personalized bank

Innovative technology

Enriching the user experience INTERNET B

ANKING

An innovative channel: M Pesa

INNOVATION DRIVEN….A multi-channel banking system should be simple, convenient, affordable

and anytime anywhere accessible, providing a unified view of customer’s

banking relationships for customers as well as for relationship managers.

True multi-channel banking extends beyond the provision of banking

access over multiple channels, to add value through:

Superior user experience

• Personalized banking

• Interactivity

Thank you