P U B L I S H E D F O R T H E A V I A T I O N M A I N T E N A N C E C O M M U N I T Y

IN THIS ISSUE

3 Sikorsky Helitech in Brisbane, Australia

5 Training by the Numbers

5 Training Managers Sharpen Skills

6 Joe Kmiec – 2014 Award of Excellence

8 Rolls-Royce BR725 Engine Maintenance

9 Global Tech Shortage

9 AET Avionics Course

10 HondaJet Maintenance Training Coming Soon

11 Embraer Legacy 500 Maintenance Training

12 LiveLearning®

13 Pratt & Whitney Canada Training Updates

14 MX Updates

16 Maintenance Video

10/14

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We Reinvest

60%Into Training

The motto for FlightSafety maintenance training could

easily be: Never satisfied. Or: Dedicated to constant

advancement. We don’t simply develop a program,

or establish a training site, and then sit back satisfied

with a job well done.

Our programs are in continual review – not just to

update with new systems and best practices but

also to incorporate the latest advances in education

and learning. And to accommodate new demand in

expanding markets.

Growth in Brisbane

Case in point: Our training relationship with Sikorsky

Helitech in Brisbane, Australia. Initially part of our

ground-breaking agreement with Pratt & Whitney

Canada to offer factory-authorized training on the

full range of P&WC engines at locations around

the globe, the training footprint at Sikorsky Helitech is

now expanding to encompass a wide range of airframes.

It’s part of our commitment to answer the call from the rapidly

growing number of operators in Australia and throughout the

Asia-Pacific region.

The one sure thing about FlightSafety maintenance training

is that, whatever advances we offer today, tomorrow we’ll be

working to make them even better. Check back with us often and

prepare to be pleasantly surprised at the upgrades you discover.

FlightSafety Maintenance Training Continues to Expand and Improve

Mike LeeDirector Maintenance TrainingBusiness Development

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FlightSafety and Sikorsky Helitech collaborated to provide a second fully

equipped, full-time classroom to accommodate the new airframe training.

The new training complements highly successful factory-authorized training

already offered in Brisbane for the full range of Pratt & Whitney Canada engines.

Initial airframe training will focus on Sikorsky helicopters, but course offerings

will expand in 2015 to encompass King Air 200, Cessna Caravan, select

Cessna Citations and de Havilland Dash 8/Bombardier Q-Series.

Maintenance Training Expands in Australia, Asia PacificFor both airframe and engine training, technicians benefit from FlightSafety’s

in-depth classroom and hands-on practical technology-based curriculum. To

support the training, FlightSafety provides training courseware, two Graphical

Flight-deck Simulators and a wide range of training aids.

Enhanced MX Training

“We’re proud to offer this vital training in this region, and to foster even greater

relationships with maintenance operators throughout (continued on next page)

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Australia and Oceana,” says Mike Lee, FlightSafety Director of Maintenance

Training, Business Development. “This new airframe maintenance training

will substantially enhance training at this facility and add value to our

Customers looking for airframe and engine courses.”

A dedicated entrance for FlightSafety training and a well-appointed

reception area provide a warm welcome to the facility. Customers also

have access to a lounge area with TV and refreshments, the training school

classroom and shop area, and the rest of the Sikorsky facility. The facility

hosts several Pratt & Whitney Canada field representatives, an MRO facility

and comprehensive helicopter service center, composite repair shop and

other training classrooms.

Fully Trained Partners

Several Sikorsky (Helitech) employees are dedicated full-time to the

FlightSafety training. These partner employees are fully trained and

certified to all FlightSafety maintenance training standards.

Classrooms at the location feature FlightSafety’s MATRIX training system,

which provides interactive instruction through fully integrated DeskTop

Simulators. Each Customer station features dual-screen computers.

Maintenance Training in Australasia (continued from previous page)

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44

TRAINING BY THE NUMBERS

More than 10,000 professional

aviation maintenance technicians

train with FlightSafety each

year at a state-of-the-art-

equipped Learning Centers

or at the technicians’ own

flight department.

To date, FlightSafety has

awarded more than 2,000

Master Technician Training

Program certificates to

technicians from flight

departments around the

globe. FlightSafety sustains

and constantly improves on

its training excellence, in part,

by re-investing nearly two-thirds

of its training revenues back

into its training programs.

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FlightSafety Maintenance Training Managers Do Training of Their Own

The team that manages FlightSafety’s maintenance training Learning Centers understands the critical importance of training.

For themselves as well as for their Customers. So they came together on a recent weekend to make and renew acquaintances,

discuss mutual maintenance training issues and, yes, participate in training to sharpen and broaden their management skills.

“Our maintenance training managers are all highly experienced aviation professionals who have proven to be not only

excellent instructors but also gifted managers,” says Daniel MacLellan, FlightSafety Vice President of Operations. “One big

reason for their success is their commitment to ongoing training and endless quest to improve.” For the weekend’s training

component, the managers participated in an InsideOut Coaching workshop. The program teaches managers how to be a

coach to the teammates they supervise, helping them draw on their inner resources to deliver the best possible performance.

(continued on next page)

Johnson & Johnson DOM EarnsAward for Pursuit of ExcellenceIt took Joe Kmiec a year to land his current job. But that was 30 years ago.

He’s now Director of Maintenance at the Johnson & Johnson Aviation

Department. And he’s the 2014 recipient of the FlightSafety Award of Excellence.

“Joe Kmiec is an excellent role model for today’s aviation maintenance

technician,” says Mike Lee, FlightSafety Director of Maintenance Training

Business Development. “He trains frequently – at least once a year – and

seeks constantly to expand both his knowledge and his skills. We’re proud

to present this award to such a deserving professional.”

Annual Training for All

Kmiec also insists on annual training for every member of his maintenance staff.

And each of his 11 engineers holds the coveted Master Technician certificate,

signifying the ultimate achievement in maintenance training.

His drive and ambition were evident early on. He had a good job at Air Hangar Inc.

in Trenton, N.J., but knew he could tackle bigger challenges at the shop across

the field – Johnson & Johnson. So he started stopping by once a month to make

himself known and let them know he really wanted to work there. After a year, he got

the call he was hoping for. As DOM, Kmiec knows he’s only as good as his team.

(continued on next page)Joe Kmiec, Director of Maintenance, Johnson & Johnson Aviation Department and 2014 recipient of the FlightSafety Award of Excellence.

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“Joe Kmiec is the consummate team member who works tirelessly to achieve

the priorities and goals of the department,” says Carl Sorg, Johnson & Johnson

Director of Aviation. “He is consistently professional and his knowledge,

experience, attention to detail and collaborative skills are essential, allowing

us to maintain the highest standards of quality.”

Three Times a Master Tech

After Kmiec joined Johnson & Johnson in 1985, he rose to supervisor of

aircraft maintenance in just five years. He was named DOM in 2008. He

holds Master Technician certificates for three aircraft: Gulfstream GIV and

G550 and Sikorsky S-76.

Now that Johnson & Johnson has moved to Gulfstream G450 and G550 aircraft,

every member of Kmiec’s team is pursuing Master Technician certificates for

those models. “I’m honored to receive this award,” Kmiec says. “It’s especially

meaningful coming from FlightSafety, where I’ve received so much expert

instruction from experienced and knowledgeable instructors.”

Kmiec and his wife of 34 years, Alice, have two children. When he’s not at

work, he volunteers with the local Knights of Columbus to raise funds to

assist special needs children and with the Special Olympics of New Jersey.

FlightSafety Award of Excellence (continued from previous page)

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Training Provides Comprehensive Look at Rolls-Royce BR725 Engine Maintenance technicians who service Gulfstream aircraft equipped with the

Rolls-Royce BR725 engine now can take advantage of training developed

jointly by FlightSafety, Rolls-Royce and Gulfstream.

The five-day course, offered at the Savannah Maintenance Learning Center,

provides a comprehensive description of the engine, its systems and line-

replaceable units. Specific topics include engine and engine systems servicing,

routine maintenance and inspection, and safety warnings and precautions.

Rolls-Royce Customer Training leads the course in partnership with

FlightSafety’s Gulfstream Total Technical Training program. Total

Technical Training is designed to improve troubleshooting skills and

increase the operational knowledge of those who support and maintain

Gulfstream aircraft.

The new BR725 Line and Base Maintenance course is complimentary to

operators who participate in the Rolls-Royce Corporate Care program. For

details and course schedules, please contact the Savannah Maintenance

Learning Center.The Rolls-Royce BR725 course provides basic engine troubleshooting, including hands-on practical training such as basic line maintenance tasks and removal and installation of line-replaceable units.

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Boeing Sees Demand for 1.1 Million New Pilots, Maintenance Technicians

For years, there has been much concern expressed about a potential

global commercial pilot shortage. But a recent Boeing forecast

predicts an even larger deficit of commercial maintenance technicians.

According to Boeing’s 2014 Pilot and Technician Outlook, the world’s

commercial aviation system will need 533,000 new pilots over the next

two decades and 584,000 new technicians.

The increased demand is driven by a steady increase in the number of

new aircraft deliveries. To maintain the new aircraft, about 29,000 new

technicians are needed each year.

“The challenge of meeting the global demand for airline professionals cannot

be solved by one company or in one region of the world,” says Sherry Carbary,

Vice President of Boeing Flight Services. “This is a global issue that

can only be solved by all of the parties involved — airlines, aircraft

and training equipment manufacturers, training delivery organizations,

regulatory agencies and educational institutions around the world.”

Course Explores Fundamentals of Aircraft Electronics

FlightSafety’s non-aircraft-specific Aircraft Electronic Technicians

(AET) Course provides any technician – including seasoned avionics

technicians and systems technicians – with a better understanding of

avionics fundamentals. The course, which serves as a foundation for a

building-block approach to avionics training, introduces the practical use

of such test equipment as oscilloscopes and multimeters. It is offered

at the Savannah and Tucson Learning Centers and is accredited by

the National Center for Aerospace and Transportation Technologies.

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We’ve been working with HondaJet since the company named us

as its factory-authorized trainer in 2007 when it was just ramping up

its development efforts. As a result of that close working relationship,

FlightSafety is ready to begin training HondaJet maintenance

technicians in early 2015.

That means prospective HondaJet operators and authorized service

centers soon will be able to schedule initial training to ensure that

HondaJet Maintenance Training Set to Gomaintenance staff is on board and ready to go when the aircraft is

delivered. Comprehensive general maintenance training will meet

FAA, CASA and EASA (B1 and B2) requirements.

Contact Scott Hunter, Director Worldwide

Maintenance Training Sales at 281.537.2840 or

mxtrainingsales@flightsafety.com for details.

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Expert Training to Match a Groundbreaking AircraftWhen the first Embraer Legacy 500 flies into service, it will immediately set new

standards for midsize aircraft. And maintenance technicians for the first operators

will be trained and ready, thanks to the close working relationship between

Embraer and FlightSafety. One hallmark of the Legacy 500 is a clean-sheet – or

should that be clean-computer-screen – approach to maintenance. That makes

for an aircraft that was built for easy maintenance – but maintenance that

requires comprehensive, in-depth professional training to master. FlightSafety

training. The exclusive factory-authorized trainer for the new aircraft.

Training Available Now

“We’ve been working with Embraer from the beginning,” says David Glass,

Center Manager at FlightSafety’s St. Louis Learning Center. “Analyzing aircraft

systems and maintenance implications and building training curriculums to

take advantage of this innovative aircraft’s fresh approach to maintenance.”

Courses combine academic and performance activities, placing special emphasis

on safety, component location, system normal and abnormal operation and

indication, routine service maintenance requirements and basic troubleshooting.

Maintenance training began at the St. Louis Learning Center even before the

first delivery, so operators can seamlessly begin using their new aircraft.

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If you’re looking for a way

to supplement your current

maintenance training program

with convenient, quality courses

that keep your employees close to

home, FlightSafety has the solution –

LiveLearning®. LiveLearning, a

FlightSafety exclusive, offers a

new training option that delivers

the advantages of classroom

instruction without the travel. LiveLearning fills a position between traditional

classroom instruction at a FlightSafety Learning Center and the convenience of

online eLearning. While eLearning is a self-paced course with no live instructor

or classmate interaction, LiveLearning is a virtual classroom with a live instructor

and real-time classroom interaction.

Now Offering Maintenance Curriculum

LiveLearning delivers dynamic courses that exactly emulate a traditional

classroom, from presentation to exam and course critique. LiveLearning

was developed to teach specialty and enrichment courses, but it proved

LiveLearning: Classroom Instruction Without the Classroom

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to be such a success that FlightSafety has expanded the program and

now is beginning to offer maintenance courses.

Steven Ralston, Assistant Director of Programs for the Wichita Cessna

Maintenance Learning Center, explains: “Maintenance operations know

it’s important to send technicians to training on a specific aircraft, but

some find it difficult to work around the time lost while technicians are

away for training. LiveLearning provides a solution.” Ralston and his

development team have been working to bring specific courses into

LiveLearning, starting with the Cessna 208EX Caravan Differences Course,

and new programs will be added in 2015.

LiveLearning Maintenance Courses

For a complete list of LiveLearning courses and schedules, go to

FlightSafety.com/LiveLearning.

• Principles of Troubleshooting

• Cessna 208EX Differences

• Citation Sovereign+ Differences

• Citation X Differences

• Citation M2 Differences

• Caravan Troubleshooter, 4-day

• Caravan Initial, 10-day

non-regulatory

Engine Training Prestudy Materials Beginning in late 2014, prestudy materials

will be available online for all Pratt & Whitney Canada engine line and base

training. Technicians can use these materials to check and refresh their

knowledge before coming to a FlightSafety Learning Center for in-depth training.

New P&WC-Powered Aircraft? Take Advantage of Entitlement Training

To ensure that you get off to the best start with your new Pratt & Whitney

Canada-powered aircraft, FlightSafety and P&WC offer entitlement training

to support your new aircraft. Owners of a new P&WC-powered aircraft may

take advantage of a total of two entitlement seats in regularly scheduled Line

and Base Maintenance (Level 3); WebECTM®; or PT6 Hot Section Inspection

courses. Contact your FlightSafety maintenance Learning Center for details.

WebECTM Training: Take Maximum Advantage of Engine Monitoring

Pratt & Whitney Canada recommends FlightSafety WebECTM® training for

good reason: It helps you make the best use of its internet-based engine

condition trend monitoring program. So you always know the status of

your P&WC engines. This factory-authorized two-day course – available

at FlightSafety Learning Centers around the globe – gives you an in-depth

understanding of the capabilities of WebECTM® and how to integrate it

into your maintenance procedures.

Pratt & Whitney Canada Training Updates

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MXUpdates

DALLAS/FORT WORTH

Standley Promoted to Assistant Manager – Robert Standley

brings 18 years of FlightSafety experience to new responsibilities

as Assistant Manager at DFW. He oversees Dassault Falcon,

Gulfstream and Pratt & Whitney Canada maintenance training

programs. Standley has served as a maintenance instructor, a

Supervisor of Maintenance and a Director of Maintenance. He is a

certified A&P mechanic and holds a commercial pilot’s license with an instrument rating.

Advance Your G280 Skills With MX Update – G280 Maintenance Update

includes a review of OEM service changes, modifications and other technical

documentation published in the last 18 months. Instructors use scenario-based

troubleshooting to create a challenging systems review.

OMP Is Final Step to Falcon 7X Master Technician – Operational

Maintenance Procedures, a five-day course that challenges all skill sets,

provides the final step in the Falcon 7X Master Technician path. The course

requires technicians to draw on their aircraft knowledge, troubleshooting

and problem-solving skills to demonstrate their aircraft-specific proficiency.

HOUSTON

Training for Embraer ERJ 135/145 and Legacy 600/650 – Operators of

Embraer ERJ 135/145 and Legacy 600/650 aircraft can take advantage

of a full menu of maintenance training courses in Houston.

PARIS-LE BOURGET

Regulatory-Approved Embraer Training – The Paris Learning Center offers

EASA-, CASA- and TC-approved initial training for Embraer ERJ 135/145 and

Legacy 600/650 aircraft.

Legacy 500 – Exclusive factory-approved training for the Legacy 500 series

includes Initial and Avionics. EASA, CASA and CAAC training begins in late

2014 in both St. Louis and Paris. Additional courses necessary to complete

the Master Technician program are under development.

ST. LOUIS

Master Technician for ERJ 135/145 and

Legacy 600/650 – St. Louis has expanded

Embraer maintenance training to include all of

the courses required to earn the Master Technician

certification for the Embraer ERJ 135/145 and

the Embraer Legacy 600/650. Courses include

Initial, Update, Advanced Troubleshooting, Engine Run and Taxi, Avionics and

Operational Maintenance Procedures. FlightSafety St. Louis has received EASA,

CASA, TC and CAAC approvals for the ERJ 135/145 Legacy family of aircraft.

Embraer E170/E190/Lineage 1000 – St. Louis offers Initial, Update,

Aircraft Familiarization, Avionics and Engine Run and Taxi for E170/E190/

Lineage 1000 aircraft. All courses are FAA-approved.

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MXUpdates

SAVANNAH

Complimentary iPads for G650 Training – Gulfstream G650 technicians now

receive a complimentary iPad when they attend initial training for the all-new

aircraft. G650 Maintenance Initial uses the iPad exclusively. Technicians enrolled

in the course receive their iPad in advance, when they’ll also have the option to

upgrade to an iPad with extended memory.

Satcom Direct Adds Value to Cabin Training – In partnership with Satcom Direct,

FlightSafety offers cabin courses for Gulfstream in Savannah and for Dassault

at Teterboro that provide technicians and flight crews the in-depth knowledge

they need to maintain and operate today’s advanced cabins. Cabin training

participants attend ground school and then receive hands-on practical training

using the Satcom Lab. Integrated Cabin Management System training materials

are also available on the iPad for technicians attending this course.

Coming Soon: Avionics Standard Practices – An introduction to standard

practices, terms and communication protocols used in Gulfstream large

cabin aircraft. Featuring both classroom and practical instruction, the course

will emphasize troubleshooting basics, field repair and data bus protocols with

practical application. Required for PlaneView Avionics Master Technician certificate.

Gulfstream G650 Familiarization Relevant for Entire Staff – FlightSafety’s

Gulfstream G650 Series Familiarization Course provides in-depth introduction

that’s appropriate for everyone from maintenance managers and maintenance

coordinators to support staff and certifying staff. The 30-hour course provides

an overview of Gulfstream’s approved maintenance programs and the master

minimum equipment list along with their structure and requirements. The course

also covers general familiarization with the aircraft as well as systems descriptions

and limited operation.

WICHITA HAWKER BEECHCRAFT

G1000 Training for Baron 58/Bonanza 36 – A new

course for Baron and Bonanza aircraft covers the

Garmin G1000 avionics systems, including operation,

testing, signal flow and system interface. The 2.5-day

course also covers auto flight, communications,

indicating and recording, and navigation. The course uses a Garmin G1000 desktop

kiosk to achieve systems integration. This course is approved by the CAAC.

Hawker BAe 125 Series Systems Electrical Course – A new electrical

interface course helps technicians maintain and troubleshoot electrical systems

for Hawker 750/800XP/850XP/900XP aircraft. The course, which covers all

systems in the aircraft to a greater depth than the 10-day initial, is designed to

enhance the technician’s understanding of electrically integrated systems.

Premier and Hawker 4000 Familiarization – This five-day familiarization course

is designed for maintenance managers, supervisors or anyone who needs to

understand systems for these aircraft. It reviews the manufacturer’s approved

maintenance programs, the master minimum equipment list and composite

structure requirements. The course greatly enhances effective communication

within the flight department.

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FlightSafety Maintenance

Training Sales

281.537.2840

800.291.0679

mxtrainingsales@flightsafety.com

A Berkshire Hathaway company L0127D 5650-10/14

World-Class Training. Worldwide Reach. FlightSafety International is the world’s premier

professional aviation training company and supplier of flight simulators, visual systems and displays

to commercial, government and military organizations. The company provides more than a million

hours of training each year to pilots, technicians and other aviation professionals from 167 countries

and independent territories. FlightSafety operates the world’s largest fleet of advanced full flight

simulators at Learning Centers and training locations in the United States, Australia, Brazil,

Canada, China, France, Japan, Norway, South Africa, the Netherlands and the United Kingdom.

Practical, comprehensive, safety-focused maintenance training at convenient Learning Centers around the world.

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