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National Management Programme-28 / Energy Management 2015-16NMP-28/EM 2015-16

Term: IV (Jan-Mar 2016)

Management e!elo"ment In#tit$te - %$rgaon

Supply Chain Management&a#e-0'

M$mai aaalla*

II NameName

11 28NMP06 Arun Kumar R.

22 28NMP24 Md. Harun Rasheed

'' 28NMP41 Shubhajyoti Saha

++ 28NMP8 Rajee! Kumar

55 28NMP81 Shita" Mayaba #esaiPresentation Date:20-Jan-2016Presentation Date:20-Jan-2016

,&M&a#e Pre#entation

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Mumbai Dabbawalla-Inception

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ProcessCapabilities

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1

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Individualhomes

Milkmanroute

Hub-Hubtransfers

Hub-spoketransfers

DABBAA!!AH S"PP!#CHAI$ D%SI&$

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Milkman 'oute

$ Fixation of weight and volume of tin's in a particular region based

on commute- mostl ccle

$ !ecision on time slots" deliver fre#uenc and maximum number of

$in's for a !abbawallah

$ !evelopment and evaluation of various route and dabbawallah

alternatives

$ %ontingenc plans- at least & redundant dabbawallahsHub-Hub transfer

$ peed of sorting the dabbas

$ (llocation of dabbawallahs for each grouping

$ )sing trains for transfer

Hub-spoke transfer$ !ecision on time slots based on location

$ *o of dabbawallahs to each oce+location based on volume

$ !evelopment and evaluation of various route and dabbawallahalternatives

ADAP(%D S"PP!# CHAI$ M)D%!S-!)CA(I)$ S('A(%

,aximum each" ,inimum $ime

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ource-open boo.publishers/com

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Infrastructure 'e*uirement

$ )se of ,umbai0s life line for ,umbai0s food line

$ )se of %cles" and carts- ow cost investments

$ (ssets are having ver low maintenance cost

$ )se of ublic spaces near tation for orting of $in

$ ow cost oces for administrative wor.

$ *o investment in $echnolog" *o other miscellaneous cost

(lmost ero 5 operating cost and ero 5 investment with ixsigma performance

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Baton 'elay + 'e,un,ancy check

,ultiple orting 6 %hec.points in place to avoid error

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$ %he &rou' stru(ture is a""o)ed *or inde'endent o'erations

$ +a(h &rou' is maintained its o)n 'oo" o* (ustomers

$ +a(h &rou' is a"so entire"y inde'endent to a(,uire ne) (ustomers

$ -t had no (entra"ied data ban/

$ %he %rust (ommittee dea"t on"y )ith those matters that the mu/adams

deemed ne(essary *or dis(ussion at the month"y meetin&.

$ #e(entra"iation ma/es (ohesion bet)een di**erent &rou's and o'erationa"autonomy 'ro!ide *o(us on de"i!ery e**e(ti!eness and im'ro!ement.

&roup Management

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uccess Factors!ow-Cost Deliery$%ustomi7ed charges for di8erent segments

'eliability$imited %ustomers$9or. 6 ive in %lans which leads to better co-ordination

Decentrali.ation

$:roup !ecisions were (utonomous$;wn ;perations so focus on e8ectiveness

Perceie, %*uality$

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F)$)< ;F !(==(9((

$ !icult for others to replicate the suppl chain networ. which useslocal trains

$ )ni#ue segment of customers preferring home food will sta in nearfuture

$ !abbawallas are alread exploring possibilit to use their networ. for

mar.eting- erfetti >an ,elle alread used to deliver samples of theirmango?i77

$ (lso the networ. is used for deliver of other products- alread having

a tie up with Flip.art and future group

$ ow income" high human labour" discouraged oungsters" reducingpreference for home food are all the future challenges faced b!abbawallas

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en.atesh"@ 9hat ou can learn from adabbawalla@" edi8/com

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Structure an, Compensation(he (rust ha, a three-tier structureB $he *utun ,umbai $in =ox upplier%harit $rustC

$