musings on leadership, management, quality service and finance

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MUSINGS ON LEADERSHIP, MANAGEMENT, QUALITY SERVICE AND FINANCE

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Page 1: MUSINGS ON LEADERSHIP, MANAGEMENT, QUALITY SERVICE AND FINANCE

MUSINGSON

LEADERSHIP,

MANAGEMENT,

QUALITY SERVICEAND

FINANCE

Page 2: MUSINGS ON LEADERSHIP, MANAGEMENT, QUALITY SERVICE AND FINANCE

LEADERSHIP

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The future is not the result of choices among alternative paths offered in the present. It is a place that is created -created first in the mind and the will; created next in the activity.

W a lt D isn ey (1 9 0 1 -1 9 6 6 ) F ilm an d th e m e p a rk e n tre p re n e u r

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1

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Somebody Doing It Right

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MANAGEMENT SCENARIO

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2

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RCCD

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If we truly dedicate ourselves to

instill that thrill of learning - -

the thrill of knowing something new - -

to each and every one of us who work

and study here, then nothing can ever

stop us.

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Quality

Student Experience +

Quality

Staff Experience +

Quality

Business Practice =

Future

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We Create Learning

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Every Student

is a

V.I.P.

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Create Magic

Moments

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Think Small

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Money Matters

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IT ALL STARTS

WITH A

PLAN

• Mission

• Strategic Plan

• Master Plan

• Long Range Goals

• Short Term Goals

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Prop 98

Adv App

P1

P2

P1 P1

P2 P2

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RISK MANAGEMENT

• Avoid it

• Reduce it

• Transfer it

• Accept it

- - Insure; self-insure

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BUYSSE’S LAWS

• Thou shalt kiss

• Get behind the numbers

• Beware the dandy donor

• The Chicken little Phenomenon: The Sky is falling…but it probably won’t

• Whoever pays the piper calls the tune• Facilities, equipment and books don’t cry

ouch when they’re cut…but they sure can scream a lot later on

• Pay heed to million dollar decisions for they often come clothed in five digit disguises

• Living in the lap of luxury is pretty good, except that you never know when luxury is going to stand up

• A penny saved isn’t a heck of a lot

• Education is a business