musings on leadership, management, quality service and finance
TRANSCRIPT
MUSINGSON
LEADERSHIP,
MANAGEMENT,
QUALITY SERVICEAND
FINANCE
LEADERSHIP
The future is not the result of choices among alternative paths offered in the present. It is a place that is created -created first in the mind and the will; created next in the activity.
W a lt D isn ey (1 9 0 1 -1 9 6 6 ) F ilm an d th e m e p a rk e n tre p re n e u r
1
Somebody Doing It Right
MANAGEMENT SCENARIO
2
3
RCCD
If we truly dedicate ourselves to
instill that thrill of learning - -
the thrill of knowing something new - -
to each and every one of us who work
and study here, then nothing can ever
stop us.
Quality
Student Experience +
Quality
Staff Experience +
Quality
Business Practice =
Future
We Create Learning
Every Student
is a
V.I.P.
Create Magic
Moments
Think Small
Money Matters
IT ALL STARTS
WITH A
PLAN
• Mission
• Strategic Plan
• Master Plan
• Long Range Goals
• Short Term Goals
Prop 98
Adv App
P1
P2
P1 P1
P2 P2
RISK MANAGEMENT
• Avoid it
• Reduce it
• Transfer it
• Accept it
- - Insure; self-insure
BUYSSE’S LAWS
• Thou shalt kiss
• Get behind the numbers
• Beware the dandy donor
• The Chicken little Phenomenon: The Sky is falling…but it probably won’t
• Whoever pays the piper calls the tune• Facilities, equipment and books don’t cry
ouch when they’re cut…but they sure can scream a lot later on
• Pay heed to million dollar decisions for they often come clothed in five digit disguises
• Living in the lap of luxury is pretty good, except that you never know when luxury is going to stand up
• A penny saved isn’t a heck of a lot
• Education is a business