must have social media tools to engage your customers

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Natasha D’Souza www.virtualeyesee.com Must Have Social Media Tools To Engage Your Customers

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Must Have Social Media ToolsTo Engage Your Customers is about being creative and adding the right technology to your website to engage with your customers. It focuses on technologies like RSS, Blogs, Social Networks, Microblogs and more.

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Page 1: Must Have Social Media Tools To Engage Your Customers

Natasha D’Souza www.virtualeyesee.com

Must Have Social Media ToolsTo Engage Your Customers

Page 2: Must Have Social Media Tools To Engage Your Customers

promote user interaction

increase measurable ROI

foster purchase behavior

encourage brand preference

How?

Page 3: Must Have Social Media Tools To Engage Your Customers

http://www.flickr.com/photos/keela84/41713155/

Page 4: Must Have Social Media Tools To Engage Your Customers

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RSS Reader

Page 6: Must Have Social Media Tools To Engage Your Customers

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Forums

Page 9: Must Have Social Media Tools To Engage Your Customers

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Blogs

Page 11: Must Have Social Media Tools To Engage Your Customers

Page 12: Must Have Social Media Tools To Engage Your Customers

Page 13: Must Have Social Media Tools To Engage Your Customers

Social Networks

Page 14: Must Have Social Media Tools To Engage Your Customers

Facebook Connect

Page 15: Must Have Social Media Tools To Engage Your Customers

Content published to wall

Page 16: Must Have Social Media Tools To Engage Your Customers

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Facebook Applications

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Microblogs

www.johnjcurrid.com/blog/?p=82

hastag

http://www.johnjcurrid.com/blog/?p=82

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#OCRIZone5

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It is social media so……

Start using the media…..

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Embed code

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Badges

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Enterprise wiki

Page 28: Must Have Social Media Tools To Engage Your Customers

Developed by Citadel Rock Online Communities

http://citadelrock.com/

Page 29: Must Have Social Media Tools To Engage Your Customers

Developed by Citadel Rock Online Communities

http://citadelrock.com/

Page 30: Must Have Social Media Tools To Engage Your Customers

Developed by Citadel Rock Online Communities

Page 31: Must Have Social Media Tools To Engage Your Customers

Developed by Citadel Rock Online Communities

Page 32: Must Have Social Media Tools To Engage Your Customers

Developed by Citadel Rock Online Communities

Page 33: Must Have Social Media Tools To Engage Your Customers

Developed by Citadel Rock Online Communities

Page 34: Must Have Social Media Tools To Engage Your Customers

Developed by Citadel Rock Online Communities

Page 35: Must Have Social Media Tools To Engage Your Customers

Developed by Citadel Rock Online Communities

Page 36: Must Have Social Media Tools To Engage Your Customers

Developed by Citadel Rock Online Communities

Page 37: Must Have Social Media Tools To Engage Your Customers

Developed by Citadel Rock Online Communities

Page 38: Must Have Social Media Tools To Engage Your Customers

Developed by Citadel Rock Online Communities

Page 39: Must Have Social Media Tools To Engage Your Customers

Developed by Citadel Rock Online Communities

Page 40: Must Have Social Media Tools To Engage Your Customers

Presence

Connections

Community

Promotion

This is how you achieve the four steps of social media marketing engagement

Page 41: Must Have Social Media Tools To Engage Your Customers

Page 42: Must Have Social Media Tools To Engage Your Customers

Blog www.virtualeyesee.com/blog

Facebook http://en-gb.facebook.com/pages/Virtual-EyeSee/36774699796

@VirtualEyeSee

LinkedIn http://www.linkedin.com/in/natashadsouzadotcom

Contact

http://www.virtualeyesee.com/blog

http://www.virtualeyesee.com/blog

http://en-gb.facebook.com/pages/Virtual-EyeSee/36774699796

mailto:V@VirtualEyeSee

http://www.linkedin.com/in/natashadsouzadotcom

http://www.linkedin.com/in/natashadsouzadotcom

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