mvma members honored vet/summer... · 2016. 7. 6. · dr. mike thome, mi equine practitioners dr....
TRANSCRIPT
m i c h i g a n v e t e r i n a r y m e d i c a l a s s o c i a t i o n
in this issue . . .
3 Board Update
4 MSU CVM Class of 2014 Graduates
6 PEDv Challenges Veterinarians
10 State Veterinarian Bulletin
11 Don’t Miss the Mackinac Island
Veterinary Conference!
12 Legislative Update
insert
2013 MAHF Annual Report
15 Top 10 Reasons to Be an MVMA
Member
16 Members in the News
19 Scripts to Improve Your
Communication Skills
21 A Teaching Opportunity at MSU
CVM
back cover
IMPORTANT PHONE NUMBERS
continued on page 2 .
v o l u m e i x • n u m b e r 2 • s u m m e r 2 0 1 4
Cheri Johnson, DVM, MS, Dipl ACVIM (Internal Medicine) received the Honorary Veterinary
Alumna Award which is given to a non-alumnus
member of the college community who has been
both distinctive and distinguished in one or more
of the college’s mission areas—teaching, research,
or service. In recognition of sustained excellence
over time and the great service she has brought to
MSU, the college officially named her an honorary
alumnus. Dr. Johnson is a professor in the Depart-
ment of Small Animal Clinical Sciences, where she
practices and teaches small animal internal medi-
cine. Until recently, she was also Acting Director of
the MSU Veterinary Teaching Hospital.
Jon Patterson, DVM, PhD, Dipl ACVP received
the Zoetis Distinguished Teacher Award. This
award winner is selected by the students and
presented to a CVM faculty member for displaying
outstanding teaching ability, leadership, and
high moral character. Dr. Patterson is a professor
of pathobiology and diagnostic investigation at
the Diagnostic Center for Population and Animal
Health at MSU CVM. He does an outstanding job
working with students and his research interests
include teaching and learning research, as well as
student learning outcomes assessments.
AWARDS TO MVMA STUDENT AFFILIATE MEMBERS
MVMA is proud of its many senior student
affiliates who received awards as they graduated.
These students are the future of veterinary
medicine.
n Veterinary Cancer Society Award for Proficiency
in Clinical Oncology, Stephanie Bagwell
n American College of Veterinary Internal Medi-
cine Award: Small Animal, Laura Benoit
n Ziegler Caring Award: Female, Laura Benoit
n American College of Veterinary Anesthesiolo-
gists and Analgesia Award, Stacii Comstock
n American College of Veterinary Surgeons Award:
Small Animal, Stacii Comstock
n Excellence in Primary Care Award, Stacii
Comstock
n John and Shirley Richardson Volunteerism
Award, Jamie Douglas
MVMA MembersHonored
n Zoo and Wildlife Award, Jamie Douglas
n Dr. Wade O. Brinker Orthopedic Award,
Colleen Guidot
n Glassen Memorial Foundation Award for
Excellence in Small Animal Medicine,
Colleen Guidot
n Phi Zeta Award: Highest GPA, Colleen
Guidot
n Small Animal Clinical Sciences
Proficiency Award, Colleen Guidot
n Veterinary Emergency Critical Care Soci-
ety/Abbott, Colleen Guidot
n American College of Veterinary Radiology
Award, Kathryn Hill
n Ethicon Surgery Award (for SCS surgery),
Kathryn Hill
n Phi Zeta Award: Second Highest GPA,
Kathryn Hill
n Zoo and Wildlife Award, Mary Jean Isaac
n Moxley Award for Excellence in Equine
Medicine, Tasha Likavec
n SCAVMA Community Service Award,
Tasha Likavec
n American Association of Feline Practitio-
ners Award, Mary (Molly) Lynch
n American College of Veterinary Internal
Medicine Award–Small Animal, Nicole
Maurer
n Glassen Memorial Foundation Award for
Excellence in Comparative Ophthalmol-
ogy, Jessica Maynard
n Boehringer Ingelheim Cardiology Award,
Jonathan Musser
n Glassen Memorial Foundation Award
for Excellence in Small Animal Surgery,
Jonathan Musser
n Merial Pain Management Award, Oliver
Parsonage
n Bayer Excellence in Communication
Award, Allison Peterson
n American College of Veterinary Internal
Medicine Award: Large Animal, Julie
Rapson
n Hutton-Riley Equine Award, Julie Rapson
n Production Medicine Scholar’s Award,
Henry Reinart
n The Big Medicine Award for Excellence
in Large Animal Clinical Sciences, Henry
Reinart
n Production Medicine Scholar’s Award,
Stephanie Roggenbuck
n Bovine Clinical Proficiency Award, Jac-
quelyn Rowley
n Production Medicine Scholar’s Award,
Jacquelyn Rowley
n Henry Schein Animal Health Cardiology
Award, Phillip Ryan
n Ziegler Caring Award: Male, Phillip Ryan
n Dr. Arthur D. Marosi Surgery Award,
Alexander Schechter
n Ethicon Surgery Award (for LCS surgery),
Levi Smith
n American College of Veterinary Surgeons
Award: Large Animal, Ashley BanderBroek
n Dr. Samuel and Mrs. Madalyn Pollock
Clinical Pathology Award, Binxi Wu
n Henry Schein Animal Health Cardiology
Award, Binxi Wu
n VTH Student Customer Service Award,
Binxi Wu
n Beachnau Dairy Clinical Proficiency
Award, Jessica Zalucha
n Dr. Robert F. Langham Diagnostic Pathol-
ogy Award, Whitney Zoll
2144 Commons Pkwy., Okemos, MI 48864-3986
tel (517) 347-4710 · fax (517) 347-4666
email [email protected]
web www.michvma.org
facebook www.facebook.com/ilovemyvet
twitter www.michvma.org
youtube www.youtube.com/michiganvma
pinterest http://pinterest.com/michvma
Published quarterly in March, June,
September, and December.
Deadlines are the first of the preceding month.
editorsKarlene B. Belyea, MBA • Sheri Fandel
2014 mvma officers & directorsofficers
Dr. Therese Burns, President
Dr. Julie Cappel, President-Elect
Dr. Kevin Stachowiak, 1st Vice President
Dr. Bruce Cozzens, 2nd Vice President
Dr. Ralph Huff , Immediate Past President
Dr. Nancy Frank, AVMA Delegate
Dr. Kathleen Smiler, AVMA Alternate Delegate
Karlene Belyea, MBA, Chief Executive Offi cer
directors representing districtsDr. Matthew Taylor, (1) Southern
Dr. Kristin Knirk, (2 & 3) Michiana & Southwestern
Dr. Melissa Owings, (4) Jackson
Dr. Lauren Gnagey, (5 & 9) Washtenaw & Livingston
Dr. Christian Ast, (6 & 8) Wayne & Oakland
Dr. Tari Kern, (7) Macomb
Dr. Jamie Snow, (10) Mid-State
Dr. Chad Ackerman, (11) Western
Dr. Kurt Dunckel, (12) Saginaw
Dr. Rebecca Barr, (13) Thumb
Dr. Anne Shuff , (14) Northeastern
Dr. Marcia Izo, (15) Northern
directors representing associationsDr. Mike Thome, MI Equine Practitioners
Dr. Steven Bailey, Southeastern Michigan VMA
at-large directorsDr. Erin Howard, Food Animal
Dr. Charles DeCamp, MSU CVM
Dr. Lori Penman, Lab Animal Medicine
layout/designCharlie Sharp/Sharp Des!gns, Lansing, MI
printing & mailingBRD Printing, Lansing, MI
▪ The Michigan Veterinary Medical Association
represents the veterinary profession in Michigan,
advances the knowledge and standards of its
membership, and promotes the science, practice,
and value of veterinary medicine for the benefi t
of animal and human health.
Professional excellence.
Compassionate care.
MVMA Now Offers Podcasts! MVMA member Dr. Jenna Corbett is recording a series of podcasts which are
available on the MVMA website. The first is “Genetics in Veterinary Practice”
and the second will be a mini-series entitled “Before Buying a Practice.” Many
thanks to Dr. Corbett for her eff orts!
. “Members Honored,” from front cover
the michigan veterinarian • summer 2014 3
PROGRESS ON STRATEGIC PLAN
n MANDATORY CONTINUING EDUCATION (CE).
Governor Snyder created the Office of
Regulatory Reinvention (ORR) to downsize
government entities. They recommended
the abolition of 18 existing Boards. This
administration is looking to reduce
the amount of government regulation
of business. Within the Public Health
Code, some professions have specific CE
mandates, others have just a CE reference,
and some have no mention at all. Senate
Bill 92, which deals with expanding what
pharmacy technicians can do and adding a
mandatory CE component, may help push
this forward if it passes because it opens the
door to adding regulations.
n STRENGTHENING MVMA’S CE. The Strengthening
CE Task Force has put out a CE survey to the
entire membership in an eff ort to respond to
member needs. Many suggestions have also
been implemented or beta tested over the
last year.
n CAPITALIZING ON TECHNOLOGY. The MVMA staff
is streamlining the new database software. A
group of 18 veterinary medical associations
using this software have created a work
group to assist each other with software
challenges. MVMA continues to have the
largest state VMA social media presence
with 3,300+ Facebook fans, 2,500+ Twitter
followers, 30 videos on YouTube with
17,000+ views, and 70+ Pinterest followers.
SALES & USE TAX FOR VETERINARIANS
MVMA’s lobbyist informed the Board that
the legislature is currently focused on
Personal Property Tax. The State Chamber
took Senate Bill 64 forward which had
unanimous passage but was vetoed by
the governor. Senate Bill 337 was signed
one week later with all of Treasury’s
amendments. There is a 10-bill package
(sb 821-830) which needs to be off the table
before movement can be made on the sales
and use tax issue. Treasury has now said
that Revenue Administrative Bulletins (RAB)
from October 1, 2006 and after may be relied
upon. Unfortunately, the RAB that applies
to veterinarians is from 1990. We have con-
tacted several legislators about the sales and
use tax issue who may be willing to assist
us. Our request to the Treasury Department
is that they clarify the rules veterinarians
should be following. We are not looking for
tax breaks. Once the personal property tax
issue has been resolved, MVMA will likely
put in a bill in an attempt to get the current
RAB written into statute.
MICHIGAN EQUINE PRACTITIONERS
ASSOCIATION (MEPA)
MEPA and MVMA are trying to determine
how best to combine eff orts and work
together in the future. MEPA members
have voted to join with MVMA. The MVMA
Board passed a motion to finalize a Letter of
Agreement between the organizations and
combine the membership of both to initiate
a more active equine presence in MVMA.
DEVELOPMENT & REVIEW POLICY
FOR MVMA POSITION STATEMENTS
In an eff ort to eff ectively manage the process
of drafting new and updating old MVMA
position statements, a review policy was
drafted and approved by the Board. All
position statements will be reviewed every
fi ve years.
MARCH 19, 2014 MEETING
board update
front row (left to right): Dr. Nancy Frank, Dr. Julie Cappel, Karlene Belyea, Dr. Therese Burns, Dr. Melissa
Owings, Dr. Charlie Decamp. back row: Drs. Lori Penman, Chad Ackerman, Steve Bailey, Kevin Stachowiak, Bruce
Cozzens, Ralph Huff . camera shy: Drs. Kathy Smiler, Matt Taylor, Lauren Gnagey, Christian Ast, Tari Kern, Jamie
Snow, Kurt Dunckel, Rebecca Barr, Anne Shuff , Marcia Izo, Mike Thome, Erin Howard, Kristin Knirk.
Run for MVMA 2nd Vice President
You have the opportunity to help guide
the MVMA into the next decade! Step up
and share your experience, leadership,
and vision with over 2,200 veterinary
professionals across the state. The MVMA
Leadership Development Committee,
chaired by Dr. Mike Thome, is seeking
nominations for the office of 2nd vice-
president. Nominations may also be made
for the offices of first vice president and
president-elect; however, traditionally
once elected, the vice presidents ascend
through the chairs without opposition
to the office of president. Nominations
may be made by constituent associations,
petition of 5% of the voting members
(approximately 75 members), or by the
Leadership Development Committee.
Interested individuals should contact
MVMA for more information. A letter of
intent with a CV should then be submit-
ted by July 1. Contact MVMA at mvma@
michvma.org or (517) 347-4710 for more
information.
4 the michigan veterinarian • summer 2014
I remember like it
was yesterday, the
amazing day I walked
across this stage myself and
was introduced as Doctor. It was
by far one of the most proud mo-
ments of my life, after the years of dedi-
cation and extremely hard work to get here.
I had tears of joy in my eyes as I heard from the
crowd, “Woo hoo! Go, Mom!” For I had two young
sons that had seen me through the eight years of
college education required to earn the degree of
Doctor of Veterinary Medicine. I’m not sure who
was more proud at that moment, me or them.
I often look back and contemplate how I
survived those days of commuting 55 miles to MSU
daily, raising two young boys as a single mom,
participating in work- study at school and part-
time jobs on the weekends, and studying until
exhaustion set in. In that time of my life, I had
no extra hours to spend having fun with friends
and in any of the extracurricular activities
off ered at school.
After graduation I was
remarried and had two more
children. I worked full-time as
a small-animal practitioner.
The challenges of work life
balance were still very real
and continue on today. I
believe the solution to the
balancing act of life is to
set priorities and give
everything you have
at each moment. It
is the quality, not
quantity of time
spent with family,
friends, work,
hobbies, volunteer activities and even relaxation
that makes the diff erence.
I became involved in organized veterinary
medicine by attending my local veterinary medical
association continuing education (CE) meetings
one evening each month. At first it was for the
CE, socialization, and to meet other members of
my profession in my area. As time went on, I was
approached and asked to join the association as
secretary. It was a big step for me. I had four chil-
dren at home and a full time job. I had my hands
full already. But here I am today, having taken that
step, working my way up from President of my
local veterinary medical association to President
of our state association.
I never imagined I would be back here on this
stage at a graduation ceremony for the College
of Veterinary Medicine in any capacity. But look
Mom, I made it again! What an honor this truly is
for me today to address you, the graduating class
of 2014 from the Michigan State University College
of Veterinary Medicine. I am filled with joy for
each of you, as you enter the next phase of your
lives in the greatest profession on earth!
I’m sure you are feeling relief, joy, excitement
and even apprehension as you move on from
student to Doctor. Remember the Michigan
Veterinary Medical Association is here to help.
We have continuing education opportunities, we
are present on social media including Facebook,
Twitter, YouTube and Pinterest, and our MVMA
website has been modified to include informa-
tion for practice owners, new doctors, associate
veterinarians, students and office staff . There is
something for everyone available, and the MVMA
staff is eager to help you.
Whether you stay in Michigan or live
elsewhere, there will be a veterinary medical
association in your area. I urge you to join your
local, state and national associations, and to get
involved at whatever level you can. My years serv-
ing the board of my local and now state VMA have
been a wonderful experience for me, something I
will treasure forever.
So you leave here today, the newest members
of our fine profession, Doctors of Veterinary Medi-
cine! Hold your heads up and be very proud . . .
you deserve it! Congratulations to each and every
one of you.
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I remember lik
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ments of my life, after the years of
cation and extremely hard work to ge
I had tears of joy in my eyes as I heard fro
crowd, “Woo hoo! Go, Mom!” For I had two y
sons that had seen me through the eight yea
college education required to earn the degre
Doctor of Veterinary Medicine. I’m not sure w
was more proud at that moment, me or them
I often look back and contemplate how I
survived those days of commuting 55 miles t
daily, raising two young boys as a single mom
participating in work- study at school and pa
time jobs on the weekends, and studying un
exhaustion set iin. In that time of my life, I ha
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WORDS OF ENCOURAGEMENT AT GRADUATION
MSU CVM Class of 2014 Graduates!
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The cha
Therese Burns, DVM
MVMA President
the michigan veterinarian • summer 2014 5
6 the michigan veterinarian • summer 2014
f or the last year, veterinarians in swine
production and mixed practices have
been facing a disease new to American
agriculture causing severe losses, porcine
epidemic diarrhea virus (PEDv). An envel-
oped single-stranded RNA coronavirus first
discovered in England in 1971, PEDv was
initially found in much of Europe; however
since the 1980s, epidemics are rare. In Asia
epidemics continue and the strain found
in the United States is 99% homologous to
the Asian strain. PEDv was first detected in
swine herds in Ohio, Indiana, and Iowa with
positive results confirmed by the National
Veterinary Services Laboratories (NVSL) on
May 16, 2013. As of the writing of this article
in April 2014, more than 5,500 cases have
been confirmed in 29 states. According to
April 2013–April 2014 data compiled by the
National Animal Health Laboratory Network
(NAHLN), of which the Michigan State
University Diagnostic Center for Population
and Animal Health (MSU DCPAH) is a mem-
ber, the states with the highest numbers
of PEDv-positive accessions are (in order):
Iowa, Minnesota, North Carolina, Illinois,
and Oklahoma. To date, there have been 121
positive accessions in Michigan. On April
18, 2014, Agriculture Secretary Tom Vilsack
announced that both PEDv and swine delta
coronavirus will be reportable diseases in
the United States. This action is being taken
in an eff ort to slow the spread of the disease
and enhance biosafety while maintaining
movement of pigs.
While PEDv is only infectious to swine
and does not play a role in public health
and/or food safety, it is of substantial con-
cern to veterinarians and producers because
of high levels of morbidity and mortality. In
herds with no previous exposure to PEDv,
morbidity can be 100%. Mortality can also
approach 100% in suckling pigs; mortality
decreases as age increases (“Technical Note:
Procine Epidemic Diarrhea”).
Why Should All Veterinarians Care?DCPAH has been working with Dr. Madonna
Gemus-Benjamin, assistant professor in the
MSU College of Veterinary Medicine’s de-
partment of Large Animal Clinical Sciences.
Gemus-Benjamin works in swine extension
and has handled Michigan cases of PEDv.
Courtney Chapin
MSU Diagnostic Center for Population
and Animal Health
DEADLY VIRUS SPREADING AMONG U.S. PIGS
PEDv Challenges Veterinarians
the michigan veterinarian • summer 2014 7
She notes three things that veterinarians
should know about PEDv: “It’s highly infec-
tious among young swine. We don’t fully
understand the transfer of the virus. It’s cer-
tainly shifted veterinarians’ perspective on
biosecurity and biocontainment.” She goes
on to say, “We can talk about biosecurity
and biocontainment among pig producers
and poultry producers because they were
at the top of the curve. But it didn’t work.
If a virus like this hit highly commingled
industries such as the equine or beef cattle
industry, it would be quite an eye-opener.”
As PEDv challenges the veterinary com-
munity, the virus is also of interest to the
general public as it aff ects the cost of meat,
not just pork, but also chicken as an alterna-
tive source of protein. In particular, as the
summer barbeque season arrives, the prices
of ribs are expected to increase substan-
tially. Gemus-Benjamin says, “This is really
going to niggle at people from a food supply
perspective . . . The ‘foodie’ movement has
been a quality discussion but now I think
perhaps we’ll hear more discussion about
quantity of food.”
Clinical Signs & TransmissionClosely related to transmissible gastro-
enteritis virus (TGEV), clinical signs and
lesions of PEDv infection (now referred to as
swine enteric coronavirus disease, SECoV)
are indistinguishable from TGEV infection
(Stevenson et al.). In research performed
in China, PEDv was found to be “a major
diarrheal pathogen . . . either alone or in
conjunction with TGEV, GAR [Group A
rotaviruses], or PCV2 [porcine circovirus
2].” Because of the difficulty in making a
diagnosis based solely on clinical signs, it
was important to develop a diagnostic assay
(Zhao et al). The most common clinical sign
is watery feces that may be flocculent and
fetid. Vomiting, dehydration, and metabolic
acidosis are also common (“Technical Note:
Procine Epidemic Diarrhea”).
The mode of transmission appears to be
only fecal-oral. The disease quickly spreads
through herds and can be spread via envi-
ronmental contamination (feed, clothing,
boots, or equipment). Even if biosecurity
measures have not prevented the current
outbreak, continued eff orts are needed
and producers are strongly advised to take
increased precautions.
Herd Immunity & ReinfectionWhen a herd is diagnosed as positive for
PEDv or delta coronavirus infection, one
method of immune stimulation is to extract
diarrhetic stool from a clinically aff ected
piglet, dilute in a PBS solution, and then
spray onto the nose of the adult breeding
animals. This works because the virus
content in the diarrhea is so high. The goal
is to get all the breeding stock exposed
because at this time the only known way to
protect piglets is through sIgA via colostrum
and milk. How long the immunity lasts is
unknown. Previously, serum IgG levels were
being monitored, but no correlation has
been shown between serum IgG levels and
piglet protection. Based on what is known
today, the only piglets that are protected
are those who are nursing from sows that
have been exposed, mounted immunity, and
are now transferring sIgA to PEDv or delta
coronavirus. Logically, once the piglets have
been transferred to the nursery, they are no
longer protected. In addition, the viral load
present even after a clean-up suggests that a
herd can be re-exposed.
According to Gemus-Benjamin, research
underway at the University of Minnesota
hopes to answer important questions
about how infected herds recover after an
outbreak. The results of that research, which
includes a survey of clusters where there
have been outbreaks, will be available in the
fall. Based on preliminary data, principal
investigator Dr. Dane Goede has said he
suspects that the research will show three
scenarios: (1) herds that have 100% clinical
signs in the adults and within 60 days, the
herd returns to normal production; (2) herds
where not all the adults show clinical signs
and endemic diarrhea persists in piglets; (3)
herds with 100% of adult animals showing
clinical signs and then 60–90 days later
re-breaking.
While exposure to some pathogens
can help herds to develop immunity,
Gemus-Benjamin cautions that intention-
ally introducing PEDv to naive herds is
not recommended. “Some producers are
thinking they would like to expose their
herds now and get it over with, develop
immunity. That worked with TGEV at least
in part because PRCV (porcine respiratory
coronavirus), which has cross-protective
antibodies against TGEV, has been relatively
endemic in swine herds in the last few years.
For those who were not aware of the eff ect of
PRCV, their assumption is, ‘We had a dose of
TGEV and now we’re protected.’ PEDv is not
TGEV. Nor do we have a virus that provides
cross-protective antibodies.”
Imagine having a kennel full of unvac-
cinated dogs and puppies infected with
parvovirus and another kennel of unvacci-
nated, healthy animals. Would anyone want
to co-mingle the two groups so that all the
dogs get parvovirus? No.
Diagnostic TestingAt DCPAH, staff in the virology laboratory
have worked in collaboration with diag-
nosticians at the University of Minnesota to
off er a PEDv PCR assay. To request testing
for PEDv, write in “PEDv” on the general
submittal form under “Other Requests.”
Acceptable specimens are the same as those
for TGE (test code 80110). Please call the
laboratory at (517) 353-1683 with any ques-
tions about PEDv testing.
ADDITIONAL RESOURCES & REFERENCESPork Checkoff , “PEDV Resources.” http://pork.org/
pedv.
Stevenson, G., Hoang, H., Schwartz, K., Burrough,
E., Sun, D., Madson, D., Cooper, V., Pillatzki,
A., Gauger, P., Schmitt, B., Koster, L., Killian,
M., Yoon, K., “Emergence of Porcine epidemic
diarrhea virus in the United States: clinical
signs, lesions, and viral genomic sequences.”
Journal of Veterinary Diagnostic Investigation
25(5) 649–654.
USDA APHIS Veterinary Services, “Questions &
Answers: Porcine Epidemic Diarrhea Virus
Reporting and Control.” http://www.aphis.
usda.gov/publications/animal_health/2014/
faq_ped_reporting.pdf.
USDA APHIS Veterinary Services, “Swine Novel
Enteric Corona Virus Disease Testing Summary
Report” (April 16, 2014). https://www.aasv.org/
pedv/20140416_novel_corona_virus_weekly_re-
port.pdf.
USDA, “PEDv Summary Actions.” http://www.usda.
gov/documents/pedv-summary-actions.pdf.
USDA, “Technical Note: Porcine Epidemic
Diarrhea.” http://www.aphis.usda.gov/ani-
mal_health/animal_dis_spec/swine/downloads/
ped_tech_note.pdf.
Zhao, J., Shi,B., Huang, X., Peng, M., Zhang, X., He,
D., Pang, R., Zhou, B., Chen, P., “A multiplex RT-
PCR assay for rapid and diff erential diagnosis
of four porcine diarrhea associated viruses in
field samples from pig farms in East China from
2010 to 2012.” Journal of Virological Methods 194
(2013) 107–112.
8 the michigan veterinarian • summer 2014
the michigan veterinarian • summer 2014 9
10 the michigan veterinarian • summer 2014
in light of the fact that USDA intends to make Porcine
Epidemic Diarrhea virus (PEDv) and Swine Delta
Coronavirus (SDCv is a newly identified, milder-than-
PEDv, enteric illness) reportable diseases sometime in
the next two weeks, we thought it best to emphasize
the importance of biosecurity and update you on our
outreach activities.
As veterinarians your primary concern is prevent-
ing spread of PEDv from farm to farm. Brushing up on
biosecurity practices will help mitigate the risk of your
clients’ farms becoming infected.
The American Association of Swine Veterinarians
(AASV) recommends, first and foremost, review and
tighten biosecurity protocols. Pay particular attention
to anything or anyone sourced internationally. Be
especially diligent about personnel and visitors but also
consider supplies, feed ingredients, food items, etc. that
might be of international origin. If you are unsure about
the origin of a particular product, or the components of
a product, contact the supplier and request information
on the origin of their ingredients or components.
AASV’s biosecurity recommendations include:
n limiting traffic (people and equipment) onto the farm
n thoroughly cleaning and disinfecting anything coming
onto the farm
n enforcing downtime requirements and maintaining a
log of visitors
n taking care when disposing of dead stock particularly
if using a communal disposal method
n isolating newly arriving animals and continuing vet
to vet discussions about animal health at the herd of
origin
n showering in the facility where practical and changing
into clean boots and coveralls (veterinarians should
also be careful not to track the virus between herds on
their person, equipment, or vehicles)
If you suspect PEDv, contact the veterinary diagnostic
lab to determine what samples they want you to submit
and how they should be submitted. Contact information
for the veterinary diagnostic labs can be found on the
AASV website: http://www.aasv.org/aasv%20website/
Resources/Diseases/PorcineEpidemicDiarrhea.php
The following links will take you to material
prepared for veterinarians, 4-H leaders, fair superin-
tendents, and parents, to assure the most meticulous
approach to PEDv risk mitigation:
n Biosecurity for Organizers of Weigh-in or Tag-
ging Events, http://www.pork.org/fi lelibrary/
resources/04166.pdf
n PEDv: What Is It?, http://www.wvagriculture.org/
Division_Webpages/AH_fi les/Swine.pdf
n Transportation Biosecurity Protocols for PEDV
Control, http://www.pork.org/fi lelibrary/PED-bios
Transport.pdf
In preparation for swine at fairs and the statewide
comingling at exhibition, the Michigan Department of
Agriculture and Rural Development (MDARD) Animal
Industry Division (AID) began an outreach eff ort in
early January by contacting the Michigan
Association of Fairs and Exhibitions and
speaking at their annual meeting on several
issues including fair biosecurity (especially
in light of the Porcine Epidemic Diarrheal
virus [PEDv] in swine), recognition that a
fever above 105°F in swine is now reportable
to the State Veterinarian, Animal Disease
Traceability, and the protocol for reporting and respond-
ing to disease at a show. PEDv and SDCv will soon be
reportable diseases at the federal level and at the state
level we will have to establish our policies for response,
in the next week or so.
In the meantime, we have conducted outreach to
fairs’ swine superintendents, asking for the contact
information for each of their contracted veterinarians,
and outreach to Michigan State University’s Swine Team.
MDARD also held a class for 22 veterinarians across the
state who learned about their roles and responsibilities
when contracting with fairs and exhibitions. Addition-
ally the swine health committee met to exchange ideas,
concerns and information about PEDv.
AID will have veterinary students visiting fairs to
distribute biosecurity posters and observe swine check-
in protocols this summer.
When a disease like PEDv hits Michigan’s animal
industries, it is imperative that we are not only ready to
respond to mitigate the spread of the virus, but to assist
with outreach so that everyone; from the grain elevator
owner to the veterinarian, and producer, knows what to
expect and how to respond. Experience shows us that
quick and decisive actions will mitigate the impact and
slow the spread. We stand ready to work with industry,
veterinarians, educators like MSU Extension, 4-H, FFA,
MSU’s colleges of Veterinary Medicine and Agriculture
and Natural Resources, and the MVMA, to distribute
regulatory and preventative information wherever and
whenever we can.
State Veterinarian BULLETIN James Averill, DVM, PhD
State Veterinarian, Animal Industry Division Director
the michigan veterinarian • summer 2014 11
n Flea Control: Firm Facts vs. Misleading Myths
n Ticks: Understanding Today, Control for Tomorrow
n Heartworm and Other Internal Parasites
Michael Dryden, DVM, MS, PhD
University Distinguished Professor of Veterinary Parasitology
Kansas State University College of Veterinary Medicine, Manhattan, KS
n The Work of Teamwork: Confl ict Resolution How-To’s
n Money Talks: The Easy Way
n Healthy Practice TPR: Are You Focused on Your Clients?
n What Makes You Different?
n Are You Managing the Hospital or Is It Managing You?
Mary Ann Vande Linde, DVM, Owner
Vande Linde and Associates, Brunswick, GA
mackinac islandveterinary conference
July 13–15, 2014 | Mackinac Island, MI
don’t miss it!Every year since 1887, Grand Hotel has
welcomed countless guests and families to
Mackinac Island, where cars are not allowed
making bikes and horse drawn carriages the
favored modes of transportation. Grand Hotel
offers outstanding accommodations where no
two guest rooms are alike. Grand Hotel has
always embraced its rich history, but kept up
well with the times. Today, guests enjoy modern
amenities while the hotel’s original architecture
and charm have been tastefully preserved. Enjoy
spectacular views of the Straits of Mackinac in
a rocking chair on the world’s longest porch.
You’ll love experiencing all that Grand Hotel and
Mackinac Island have to offer!
VETERINARY
PARASITOLOGY
PRACTICE
MANAGEMENT
12 the michigan veterinarian • summer 2014
the Michigan Legislature returned from the
traditional Easter break to face a number of
significant issues in a short amount of time.
While your calendar shows over eight months left in
the year, the legislative schedule is more like 40 to 50
session days. Why so few working days for the House
and Senate? The 2014 elections. This year Michigan
will have the largest number of state and federal
offices up for election in recent history. Here is the
preliminary list:
n 110 Members of the House of Representatives
n 38 State Senators
n The Governor, Attorney General, and Secretary
of State
n Three Supreme Court Justices
n All members of Congress (three open seats)
n One open U.S. Senate seat
In addition to the local issues and races, we
expect up to five ballot proposals ranging from
wolf hunting to raising the minimum wage. As a
result, Lansing is in a race to raise money, complete
high-priority legislation, and go home to campaign.
The most immediate legislative issues are the state
budget, Detroit bankruptcy settlement, and a road-
funding package. If these issues, along with about
two dozen other bills, are complete the Legislature
could adjourn by late May.
DR. HANK VAUPEL GAINING SUPPORT
Dr. Hank Vaupel’s campaign to
be the first veterinarian elected
to the Michigan Legislature in
over 30 years is solid and growing
daily. The 47th House District seat
he is seeking includes all but the southeast corner
of Livingston County. Dr. Vaupel is running in the
Republican primary with four other candidates. This
is a roughly 62 percent Republican base district, so
the winner of the Primary will likely be the new state
representative.
While Dr. Vaupel’s credentials and service to the
MVMA and veterinary profession are impressive, he
will bring considerably more to the Legislature. As
a small-business founder, owner, and operator he
has real-life experience in what it takes to pay the
taxes, make payroll, and get paid last at the end of the
month. His elected and appointed service in township
and county government give him a
keen insight into how government
impacts everyday people. Hank’s
farming and equine business add a
sound understanding of agribusi-
ness to his background. Many of
the professions and associations in
Michigan have recognized Hank’s
unique experience and are endorsing him and provid-
ing financial support for his campaign. MVMA and
VET-PAC have supported him from the beginning.
The single most difficult part of running for
public office is asking for personal and financial
support of your campaign. It also takes valuable time
away from the necessary personal time a candidate
needs to invest in meeting and communicating with
voters. To help Hank succeed, many of his friends,
family, and colleagues have already made financial
contributions to his campaign. MVMA has also com-
mitted maximum financial support for Hank through
VET-PAC. Senator Joe Hune and Representative
Cindy Denby from the district have both endorsed
Hank and are providing valuable support. Even one
of Hank’s opponents dropped out of the race and
endorsed his candidacy! What Dr. Vaupel needs now
is a maximum eff ort by the veterinary profession to
help him win on August 5.
Livingston County is home to some great veteri-
narians, but not a great number of veterinarians who
vote. Therefore, the most eff ective way to support
electing a great veterinarian to the Legislature is
through a personal contribution to Dr. Vaupel’s
campaign. It’s easy to do. Just contact the campaign
directly at http://www.votevaupel.com or visit VET-
PAC at http://mivetpac.org. All contributions must be
personal, not corporate. While any contribution will
be helpful and appreciated, the most common con-
tribution to VET-PAC is about $200 as a guide. With a
little more than 90 days to go, time is of the essence.
The chance to celebrate Hank’s election in Howell
on the evening of August 5 may be a once-in-a-
lifetime event for veterinarians and the MVMA. Hope
you can join us and help make it happen.
Legislative UpdateSPRING BREAK ENDS IN LANSING; DR. VAUPEL GAINING SUPPORT
George CarrMVMA Lobbyist
W
th
se
an
the michigan veterinarian • summer 2014 13
14 the michigan veterinarian • summer 2014
™NexGard and FRONTLINE VET LABS are trademarks of Merial.©2014 Merial. All rights reserved.
Body Afoxolaner Per Chewables Weight Chewable (mg) Administered
4.0 to 10.0 lbs. 11.3 One
10.1 to 24.0 lbs. 28.3 One
24.1 to 60.0 lbs. 68 One
60.1 to 121.0 lbs. 136 One
Over 121.0 lbs. Administer the appropriate combination of chewables
CAUTION: Federal (USA) law restricts this drug to use by or on the order of a licensed veterinarian.Description:NEXGARD™ (afoxolaner) is available in four sizes of beef-flavored, soft chewables for oral administration to dogs and puppies according to their weight. Each chewable is formulated to provide a minimum afoxolaner dosage of 1.14 mg/lb (2.5 mg/kg). Afoxolaner has the chemical composition 1-Naphthalenecarboxamide, 4-[5- [3-chloro-5-(trifluoromethyl)-phenyl]-4, 5-dihydro-5-(trifluoromethyl)-3-isoxazolyl]-N-[2-oxo-2-[(2,2,2-trifluoroethyl)amino]ethyl. Indications:NEXGARD kills adult fleas and is indicated for the treatment and prevention of flea infestations (Ctenocephalides felis), and the treatment and control of Black-legged tick (Ixodes scapularis), American Dog tick (Dermacentor variabilis), and Lone Star tick (Amblyomma americanum) infestations in dogs and puppies 8 weeks of age and older, weighing 4 pounds of body weight or greater, for one month.Dosage and Administration:NEXGARD is given orally once a month, at the minimum dosage of 1.14 mg/lb (2.5 mg/kg).Dosing Schedule:
NEXGARD can be administered with or without food. Care should be taken that the dog consumes the complete dose, and treated animals should be observed for a few minutes to ensure that part of the dose is not lost or refused. If it is suspected that any of the dose has been lost or if vomiting occurs within two hours of administration, redose with another full dose. If a dose is missed, administer NEXGARD and resume a monthly dosing schedule.Flea Treatment and Prevention:Treatment with NEXGARD may begin at any time of the year. In areas where fleas are common year-round, monthly treatment with NEXGARD should continue the entire year without interruption. To minimize the likelihood of flea reinfestation, it is important to treat all animals within a household with an approved flea control product.Tick Treatment and Control:Treatment with NEXGARD may begin at any time of the year (see Effectiveness).Contraindications:There are no known contraindications for the use of NEXGARD.Warnings:Not for use in humans. Keep this and all drugs out of the reach of children. In case of accidental ingestion, contact a physician immediately.Precautions:The safe use of NEXGARD in breeding, pregnant or lactating dogs has not been evaluated. Use with caution in dogs with a history of seizures (see Adverse Reactions).Adverse Reactions:In a well-controlled US field study, which included a total of 333 households and 615 treated dogs (415 administered afoxolaner; 200 administered active control), no serious adverse reactions were observed with NEXGARD.Over the 90-day study period, all observations of potential adverse reactions were recorded. The most frequent reactions reported at an incidence of > 1% within any of the three months of observations are presented in the following table. The most frequently reported adverse reaction was vomiting. The occurrence of vomiting was generally self-limiting and of short duration and tended to decrease with subsequent doses in both groups. Five treated dogs experienced anorexia during the study, and two of those dogs experienced anorexia with the first dose but not subsequent doses.Table 1: Dogs With Adverse Reactions.
1Number of dogs in the afoxolaner treatment group with the identified abnormality.2Number of dogs in the control group with the identified abnormality. In the US field study, one dog with a history of seizures experienced a seizure on the same day after receiving the first dose and on the same day after receiving the second dose of NEXGARD. This dog experienced a third seizure one week after receiving the third dose. The dog remained enrolled and completed the study. Another dog with a history of seizures had a seizure 19 days after the third dose of NEXGARD. The dog remained enrolled and completed the study. A third dog with a history of seizures received NEXGARD and experienced no seizures throughout the study. To report suspected adverse events, for technical assistance or to obtain a copy of the MSDS, contact Merial at 1-888-637-4251 or www.merial.com/nexgard. For additional information about adverse drug experience reporting for animal drugs, contact FDA at 1-888-FDA-VETS or online at http://www.fda.gov/AnimalVeterinary/SafetyHealth.Mode of Action:Afoxolaner is a member of the isoxazoline family, shown to bind at a binding site to inhibit insect and acarine ligand-gated chloride channels, in particular those gated by the neurotransmitter gamma-aminobutyric acid (GABA), thereby blocking pre- and post-synaptic transfer of chloride ions across cell membranes. Prolonged afoxolaner-induced hyperexcitation results in uncontrolled activity of the central nervous system and death of insects and acarines. The selective toxicity of afoxolaner between insects and acarines and mammals may be inferred by the differential sensitivity of the insects and acarines’ GABA receptors versus mammalian GABA receptors.Effectiveness:In a well-controlled laboratory study, NEXGARD began to kill fleas four hours after initial administration and demonstrated >99% effectiveness at eight hours. In a separate well-controlled laboratory study, NEXGARD demonstrated 100% effectiveness against adult fleas 24 hours post-infestation for 35 days, and was ≥ 93% effective at 12 hours post-infestation through Day 21, and on Day 35. On Day 28, NEXGARD was 81.1% effective 12 hours post-infestation. Dogs in both the treated and control groups that were infested with fleas on Day -1 generated flea eggs at 12- and 24-hours post-treatment (0-11 eggs and 1-17 eggs in the NEXGARD treated dogs, and 4-90 eggs and 0-118 eggs in the control dogs, at 12- and 24-hours, respectively). At subsequent evaluations post-infestation, fleas from dogs in the treated group were essentially unable to produce any eggs (0-1 eggs) while fleas from dogs in the control group continued to produce eggs (1-141 eggs).In a 90-day US field study conducted in households with existing flea infestations of varying severity, the effectiveness of NEXGARD against fleas on the Day 30, 60 and 90 visits compared with baseline was 98.0%, 99.7%, and 99.9%, respectively. Collectively, the data from the three studies (two laboratory and one field) demonstrate that NEXGARD kills fleas before they can lay eggs, thus preventing subsequent flea infestations after the start of treatment of existing flea infestations.In well-controlled laboratory studies, NEXGARD demonstrated >94% effectiveness against Dermacentor variabilis and Ixodes scapularis, 48 hours post-infestation, and against Amblyomma americanum 72 hours post-infestation, for 30 days.Animal Safety:In a margin of safety study, NEXGARD was administered orally to 8- to 9-week-old Beagle puppies at 1, 3, and 5 times the maximum exposure dose (6.3 mg/kg) for three treatments every 28 days, followed by three treatments every 14 days, for a total of six treatments. Dogs in the control group were sham-dosed. There were no clinically-relevant effects related to treatment on physical examination, body weight, food consumption, clinical pathology (hematology, clinical chemistries, or coagulation tests), gross pathology, histopathology or organ weights. Vomiting occurred throughout the study, with a similar incidence in the treated and control groups, including one dog in the 5x group that vomited four hours after treatment.In a well-controlled field study, NEXGARD was used concomitantly with other medications, such as vaccines, anthelmintics, antibiotics (including topicals), steroids, NSAIDS, anesthetics, and antihistamines. No adverse reactions were observed from the concomitant use of NEXGARD with other medications. Storage Information:Store at or below 30°C (86°F) with excursions permitted up to 40°C (104°F).How Supplied:NEXGARD is available in four sizes of beef-flavored soft chewables: 11.3, 28.3, 68 or 136 mg afoxolaner. Each chewable size is available in color-coded packages of 1, 3 or 6 beef-flavored chewables.
NADA 141-406, Approved by FDAMarketed by: Frontline Vet Labs™, a Division of Merial Limited.Duluth, GA 30096-4640 USAMade in Brazil.1050-4493-02Rev. 4/2014
N1 % (n=415) N2 % (n=200)
Vomiting (with and without blood) 17 4.1 25 12.5 Dry/Flaky Skin 13 3.1 2 1.0 Diarrhea (with and without blood) 13 3.1 7 3.5 Lethargy 7 1.7 4 2.0 Anorexia 5 1.2 9 4.5
Treatment Group
Afoxolaner Oral active control
the michigan veterinarian • summer 2014 15
TOP10REASONSTO BE AN MVMA MEMBER
Don’t forget to renew your MVMA membership! If you pay by July 1,
you will be entered into a drawing to receive a free year of dues. MVMA
is one of the most progressive, passionate and dedicated veterinary
organizations with more than 2,200 veterinarian and student members.
By continuing as a member of MVMA, you are connected with great
ideas and great people. There are many reasons to be a member, but
we thought we’d list the top benefits for you. Check out the Member
Benefits guide on our website at www.michvma.org or watch for the
guide in an issue of The Michigan Veterinarian later this year.
1Savings on things you need. In these chal-
lenging times, you must check out our negotiated
discounts for members! MVMA saves members money
on insurance, office supplies and equipment, x-ray badges,
credit card processing, account collection services, web
services, on-hold messages, printing, car rental, and more.
2Free legal advice. Members can access profes-
sional and personal legal advice over the telephone,
absolutely free.
3Local access to first-rate continuing
education. The Michigan Veterinary Conference,
MVMA’s Small Animal Seminar Series, MVMA’s
Summer Conference, MVMA’s Animal Welfare Conference,
MVMA/MSU CVM’s Joint Wet Labs, and more off er you
outstanding CE at discounted rates for members.
4Veterinary Career Network and employ-
ment assistance. Members looking for employ-
ment can conduct a free nationwide job search
by position, species, or location and receive valuable
advice. Employers can post ads and search for veterinary
professionals. MVMA also has a new section on the website
specifically developed to assist recent graduates.
5Complaint Resolution. All veterinarians oc-
casionally have unhappy clients and these clients
often call MVMA before contacting the Board of
Veterinary Medicine. MVMA’s Ethics and Grievance Com-
mittee oversees client complaints, usually resolving them
before legal or licensure action is initiated.
6MVMA’s Answer Team. MVMA’s “A” Team ex-
pands the traditional mentoring concept to include
mentoring at all stages of a career. Talk to expert
team members about issues dealing with practice manage-
ment, career assistance, litigation, personal development,
human resources or veterinary ethics.
7Model Animal Hospital Personnel Policies
Manual. MVMA created a personnel policies
manual for members that can be customized to fit
your practice. It reflects current Michigan laws and is free
to members.
8Michigan Law for Veterinary Profession-
als. This publication includes information on the
Board of Veterinary Medicine, Public Health Code,
discipline, civil liability, licensing questions, controlled
substances questions, and the Michigan Penal Code—and
it’s all in one place!
9We look out for you. MVMA constantly monitors
the activities of the Board of Veterinary Medicine,
legislative bodies and trends in the veterinary
profession. We have a Legislative Network and the tools
needed to protect you against legislative initiatives or
policy changes negatively aff ecting your profession.
10And the number one benefit of MVMA
membership: access to information. Whether through The Michigan Veterinarian,
E-newsletter, Urgent Issue Broadcasts, website, Facebook,
Twitter, YouTube, or by responding to member telephone
and email inquiries, MVMA keeps members informed
about what they need to know to manage veterinary prac-
tices, keep clients happy, and minimize stress levels.
Not bad for a top ten list. And we’ll keep working to
make sure that we can top this list a year from now. MVMA
is one of the best investments you’ll ever make. Our mem-
bers are defining veterinary practice in Michigan. If you
have any questions, contact us at (517) 347-4710 or mvma@
michvma.org.
Thank you for your support!
—Karlene Belyea, MBA, Chief Executive Offi cer
16 the michigan veterinarian • summer 2014
n MVMA’s 2014 Power of Ten Leadership
Academy (above) met on March 29–30 for their
first leadership training sessions. Presentations and
interactive sessions included “Self-Awareness as a
Foundation for Successful Leadership—Analysis of
DiSC Behavioral Assessment,” “Communication and
Team Building,” “Generational Diff erences,” and
“Work/Life Balance.” A reunion for the 2012–2014
Power of Ten Academy Members also occurred in
the evening with a panel of presenters including
Dr. James Averill, State Veterinarian; Dr. Therese
Burns, MVMA President; Dr. Chris Rohwer, Chair
of the Board of Veterinary Medicine; Jim Chiodini,
MVMA’s attorney; and Jim Dedyne, MVMA’s account-
ing partner. If you know of individuals interested in
participating in the 2015 Academy, please have them
contact Karlene Belyea at [email protected].
n Drs. Pete Blinkilde
and Steve Edwards (left)
jointly received the Small
Business Person of the Year
Award from the Greenville
Area Chamber of Commerce.
Drs. Blinkilde and Edwards
own Town and Country
Animal Clinic in Greenville.
“Pete has been a mentor
to many students who
have gone on to veterinary
school,” said Edwards,
who nominated his partner
Blinkilde for the award. The awards committee in
turn decided to award the honor to both men. The
two men have taken part in many community events
structured around animal health, including wildlife
rehabilitation, presentations at schools and their
work with the clinic.
n Chelsea Render, an MSU veterinary student,
had a very personal reason for attending Presi-
dent Barack Obama’s visit to MSU on February 7.
She took an 18-month break from her studies to help
lawmakers write the farm bill. Chelsea is excited
to see the Farm Bill’s eff ects, when she becomes a
veterinarian this spring. “I’ll actually see this law,
when it’s implemented, become policy, and actually
aff ect the farms that I’m working on every day, so
that’s even the next step and I think that’s going to
follow me for even longer.” Michigan Senator Debbie
Stabenow played a huge role in the Farm Bill. She’s
the Chair of the Senate Agriculture Committee and a
graduate of MSU.
n The Continuing Veterinary Medical Edu-
cation (CVME) 24/24 Program is a voluntary
program meant to recognize members that have
completed at least 24 hours of continuing education
over the past 24 months. If you have completed 24
hours of CE in 24 months and would like to receive a
certificate from MVMA, please contact us at mvma@
michvma.org. The MVMA commends members who
seek to improve their knowledge and expand their
veterinary skills by obtaining ongoing CE.
Members in the NewsDrs. Charlotte Lucas,
Christina Cooper, Michelle
Meyer, Kristina Miller,
Natalie Neher, Jamie
Morrison, Therese Burns
(MVMA President), Becky
Barr, Lauren Demos, Jessica
Lindahl Parling, Angie Lusty
(Power of Ten Team Leader)
the michigan veterinarian • summer 2014 17
MVMA’S MEMBER BENEFIT SPOTLIGHT
Have You Visited MVMA’s Website Yet?
if you have a question, it’s our goal to provide you with an answer. As an MVMA mem-
ber you have the opportunity to take advantage of our website, MichVMA.org, full of
resources right at your fingertips!
Information has been organized by member type, making it easier for you to find ex-
actly what you’re looking for. On the MVMA homepage choose the button that fits you
best—Practice Owner, New Doc (for recent graduates), Associate, Practice Staff , and
Students—and click to access resources tailored to who you are and how you practice.
n practice owners: Are you looking for information on how to save money by
taking advantage of member benefits or how to fight illegal veterinary practice
in your area? Visit http://www.michvma.org/page/PracticeOwnerAvatar
n new docs: Are you looking for information on how to negotiate a job contract
or find out about compensation information in your area? Visit http://www.
michvma.org/page/NewDocsAvatar
n associates: Are you looking for resources on minimum standards of practice
or how to start a new business? Visit http://www.michvma.org/page/Associate
Avatar
n office staff: Are you looking for human resource information like sample
job descriptions or standards of practice? Visit http://www.michvma.org/page/
OfficeStaff Avatar
While you’re logged in, make sure your contact information is correct,
browse the site to register for exciting continuing education, and even renew
your MVMA dues. Contact us at [email protected] or (517) 347-4710 if
you need help logging in, or if you can’t find what you’re looking for on the
website.
A mem-
full of
nd ex-
you
nd
tice.
MVMA’s Veterinary Practice Affi liates
do you have practice managers, veterinary technicians, veteri-
nary assistants, or other veterinary team members who want
to be a part of MVMA? If so, they can now join the MVMA as a
Veterinary Practice Staff Affiliate!
MVMA is one of the most progressive, passionate, and dedicated
veterinary organizations in the country and now our Board of
Directors is opening our doors to other veterinary professionals. By
becoming an MVMA affiliate, your staff will be connected with great
ideas and incredible people using dynamic and creative solutions
you can use in your practice. Have them join us and be inspired!
Did you know that 72% of people who belong to an association
are very satisfied with their jobs compared with fewer than half of
people who don’t belong to one? We can help your staff become
shining stars in your practice with an extensive list of resources
they can use today!
MVMA affiliates receive:
n Access to MVMA’s staff who work for you. Have a question about
Michigan Law or best practices? Call us!
n Opportunities to connect with and utilize the
expertise of over 2,200 MVMA members!
n Special invitations to attend MVMA events
and targeted CE at a discounted rate.
n Free subscriptions to the MVMA Enewslet-
ter and magazine, The Michigan Veterinar-
ian, as well as important email alerts
to keep you informed of pet food recalls,
disease outbreaks, and other urgent issues!
n Access to important information in the Member’s
Only section of michvma.org as well as all of MVMA’s existing
benefit programs!
MVMA is helping to drive the future of veterinary medicine—
and we are here to make your life easier. Visit our website at www.
michvma.org for more information!
please note: In order to become a Veterinary Practice Staff Affiliate, you must have
at least one MVMA veterinarian member at your practice.
ALL THESEBENEFITS & MOREFOR ONLY $76PER YEAR!
18 the michigan veterinarian • summer 2014
Scripts to Improve Your Communication Skills
Wendy S. Myers
beyond the front desk, communication skills are
equally important for every team member. When
you communicate with confidence, more clients will
accept the care that their pets need. Here are excerpts from
my new book, 101 Communication Skills for Veterinary Teams:
Speak with confidence over the phone and in exam room
conversations. Share these scripts with your team so you
can be eff ective communicators . . .
the michigan veterinarian • summer 2014 19
1Deliver a welcoming phone
greeting. Oftentimes greetings
are so rapid-fire that it’s hard to
understand the name of the business or
employee. Even though receptionists re-
peat the greeting hundreds of times each
day, it creates a first impression with call-
ers every time. Let callers hear the smile
in your voice and eagerness to help. Slow
down and enunciate your words rather
than sounding like you’ve just finished a
triple espresso.
Answer the phone promptly—first
ring is best. Never go beyond three rings.
The longer your phone rings, the less
important your caller feels. An eff ective
phone greeting includes a salutation,
business name, employee’s name, and an
invitation for service. Say, “Thank you for
calling <Your Veterinary Hospital>. This is
<your name>. How may I help you?”
2Answering a call while you’re
helping a visiting client. Let’s
say a client is standing at the front
desk with her credit card in hand and
your phone rings. You need to make the
client and caller feel equally important.
Tell the client, “Will you please excuse me
for a moment so I can place this caller on
hold and then keep helping you?”
Answer the phone, “Thank you for
calling <Your Veterinary Hospital>.
This is <your name>. Is this a medical
emergency, or are you able to hold while
I finish checking out another client?” The
word “finish” tells the caller that the wait
time will be brief. A client ready to check-
out will be thankful that you’re respectful
of her time as well.
3Transferring a call. Don’t say,
“Please hold while I transfer you.”
The words “hold” and “transfer”
could have negative eff ects. Instead, use
positive words that show action. Say, “Let
me connect you with the surgery techni-
cian, <employee name>.”
The word “connect” shows action.
You’ve also let the caller know which
employee will assist her. Explain the pur-
pose of the call to the surgery technician
before he picks up the line. The front-
desk employee would tell the technician,
“I have Mrs. Myers on Line 2, who is
calling for a surgical update on Caymus,
a cat that is being neutered today.” Then
the technician can be prepared to greet
the caller by name and provide the latest
information.
When the technician picks up the call,
he would say, “Hello, Mrs. Myers. This is
Eric, the surgery technician. Susan ex-
plained that you’re calling for an update
on Caymus. Let me tell you how surgery
went . . .” This hand-off shows your team
works together to provide exceptional
patient care and client experiences.
4When clients call to make
appointments, check the
reminder status of all pets
in the family. Open the client’s record
in your practice-management software so
you can check the reminder status of all
pets in the family, not just the one she’s
scheduling an exam for today. Let’s say
you view the client’s record and discover
a second dog is overdue for preventive
care.
Respond with, “We’d love to see
Mason for his preventive care exam. Did
you know that Rocky also is overdue? He
needs a preventive care exam, vaccines,
heartworm/tick screen, intestinal parasite
screen, and preventatives. You can bring
Mason and Rocky to the same appoint-
ment. Which day of the week works
best for you? Do you prefer a morning or
afternoon appointment?”
Once the client responds with a prefer-
ence for the day of the week and time
of day, off er two choices. Known as the
two-yes-options technique, this phrasing
signifi cantly increases the chance you’ll
schedule the appointment. Say, “When
would you like to schedule exams for
Mason and Rocky? We have an appoint-
ment on Tuesday at 9 or 11 a.m. Which fits
your schedule?”
5When clients request medical
records, find out why they
are leaving your practice. Say,
“We would be happy to provide copies of
your pets’ medical records. Our hospital
strives to provide exceptional patient care
and client service. May I ask why you’re
leaving our hospital?”
If the client is moving, say, “We hope
your family and pets enjoy your new
home. I will staple our business card to
your pets’ medical records. If your new
veterinarian has questions about the care
that we’ve provided, he or she is welcome
to contact us. If you move back to our
community, we’d love to welcome you
back to our hospital.”
If the client is leaving due to poor ser-
vice, say, “We want to find a solution that
you’re happy with. Let’s talk about what
we can do to resolve the problem. We
would like the opportunity to continue to
provide veterinary care for your pets.”
6Collect clients’ emails.
Industry research shows 30 percent
of people change their email ad-
dresses annually,1 and the average person
has three email accounts.2 How you ask
for clients’ email addresses matters. Don’t
say, “Can I get your email?” Instead, use
benefit statements that will have them
gladly volunteering their email addresses.
Say, “Our practice is going green and
sending more reminders by email. We
want to be able to quickly notify you
about pet health alerts such as a pet food
recall or a rabies outbreak in our area.
You also can access Jake’s reminders and
request prescription refills and appoint-
ments through our website. Which email
would be the best for you to receive Jake’s
reminders?”
20 the michigan veterinarian • summer 2014
After three years of collecting cli-
ents’ emails, most practices have cap-
tured 60 to 70 percent. Strive to get 70
percent or higher. Each month, monitor
the number of emails you’ve collected
and share results with your team.
7Greeting clients in the exam
room. When greeting clients
in exam rooms, technicians or
assistants should introduce themselves,
shake hands and explain their role.
Say, “Good morning, I’m <your name>,
the technician who will be assisting Dr.
<name>. For your preventive care visit,
we will do a nose-to-tail exam, vaccines,
heartworm/tick screen, intestinal
parasite screen, and refill 12 months of
parasite preventatives. I will take a brief
history, collect samples for testing, and
get your pet’s temperature, pulse, and
respiration. Then the doctor will begin
the exam. Is there anything else you
want to discuss with the doctor?”
Say “vaccines” instead of specific
ones. Based on exam findings, the vet-
erinarian may add or subtract vaccines.
Saying “We will refill” encourages 12
months of parasite protection. Asking
“Is there anything else you want to dis-
cuss with the doctor?” identifies “Oh,
yeah . . . could you also check . . . ?”
Many well pets have a sick-pet prob-
lem—ears, skin, and dental disease—so
identify questions at the beginning of
the exam so the doctor can prioritize
the order of concerns to be addressed.
8Give clients your business
card. Business cards are equally
important for staff and doctors.
When a technician admits a patient for
dentistry, she would tell the client, “I
will call you after 1 p.m. to update you
on Buff y’s dental procedure. If you have
questions before then, please call and
ask for me. Here’s my card.” Providing
business cards instills client confidence,
boosts pride in staff , helps receptionists
quickly connect calls, and may generate
new clients if passed along.
Veterinarians also should provide
business cards, especially to new
clients. Let clients know when patients
need to return next. Say, “We will see
Max again in six months for his next
preventive care exam, intestinal para-
site screen, and Bordetella vaccine. If
you have questions before then, be sure
to call. We’re always happy to help.
Here’s my business card.” Watch my
video on the importance of business
cards at www.YouTube.com/csvets.
9Say “need” instead of
“recommend.” Telling a client,
“I’d recommend that you get your
pet’s teeth cleaned within the next year”
is wishy-washy. “Recommend” sounds
optional and has no medical urgency.
Be firm and confident when
presenting the diagnosis. Replace
“recommend” with “needs” to com-
municate the importance of treatment.
The veterinarian would tell the client,
“Buttons has Grade 3 dental disease.
She needs dental treatment now to
slow the progression of her dental
disease and treat her oral infection. As
her dental disease gets worse, serious
health problems can happen. It’s com-
mon for pets to get painful abscesses
or a toothache that causes them to eat
less or not at all. Bacteria in the mouth
can pass through the bloodstream
and permanently damage the kidneys,
heart, liver, and lungs. I will have my
technician explain Button’s dental
procedure and also talk with you about
easy home-care products.”
10Provide treatment
plans for surgery, den-
tistry, and hospitalized
cases before admission. A treat-
ment plan accomplishes four goals: (1)
Explains needed medical care, (2)
gives you legal permission to treat,
(3) estimates the cost of care, and (4)
states payment and deposit policies.
A financial policy might state:
“Payment is due when services are
provided. Deposits may be required for
emergencies, infectious disease cases,
and new clients. For your convenience,
we accept cash, checks, and major
credit cards. We off er CareCredit, a pay-
ment plan for qualifying clients.”
Even when a favorite client says,
“Just do everything,” provide a written
treatment plan. Clients don’t want sur-
prises at checkout, nor do you want to
argue over fees. Always get signatures
because this gives you legal permis-
sion to treat patients and has clients
accept fees. Keep original signed
consent forms and give clients copies
to take home. Say, “In order to get your
legal permission to schedule/proceed
with treatment, I need your signature
on the treatment plan. We will keep a
copy with your pet’s medical record,
and I’ll also give you a copy to take
home so you have information on the
services and fees that we discussed
today.”
REFERENCES
1. Baer J, 15 email statistics that are shaping
the future. Accessed at http://www.
convinceandconvert.com/email-marketing-
advice/15-email-statistics-that-are-shaping-
the-future/ on December 30, 2013.
2. Stadd A, The average social networker
manages 3 email addresses, posted July 11,
2013. Accessed at http://www.mediabistro.
com/alltwitter/social-media-overwhelmed_
b46165 on December 30, 2013.
Wendy S. Myers owns
Communication Solutions
for Veterinarians and
is a partner in Animal
Hospital Specialty Center,
a 10-doctor AAHA-
accredited referral practice
in Highlands Ranch, Colo.
She helps teams improve
compliance and client service through consulting,
seminars and webinars. You can reach her at
[email protected] or www.csvets.com.
the michigan veterinarian • summer 2014 21
A Teaching Opportunity at MSU CVM!
hello, my name is Ann Rashmir and I
will be coordinating “VIPS” again this
year. As you may already know, “VIPS”
is short for “Veterinary Integrative Problem-
Solving,” and is a sophomore course in the
DVM curriculum. Many of you have already
facilitated in previous years helping to make
this one of the students’ favorite courses.
In VIPS, students work in groups of
7–8 in a “problem-based learning” format,
discussing real clinical cases that integrate
and apply concepts learned in other
courses within the veterinary curriculum.
The case discussions not only expand the
students’ knowledge base and deepen their
understanding of concepts, but also help to
develop problem-solving, clinical reasoning,
and communication skills.
There is a diff erent clinical case each
week, and groups meet for 1 hour on
Monday morning and 1 hour on Wednesday
morning. A facilitator guides the student-led
discussion, helping to keep things on track
and throwing in helpful hints along the way.
And this is where you come in: I’m invit-
ing you to be a facilitator.
Facilitators include MSU faculty, interns,
residents, fourth-year veterinary students,
and veterinarians from outside MSU. Over
100 diff erent Michigan veterinarians have
volunteered as facilitators in the past 12
years. Most truly enjoy their interactions
with the enthusiastic second-year vet stu-
dents (that’s why many volunteer year after
year). And many also say they have learned
a thing or two from the students or cases.
The time commitment for being a facilita-
tor for one group and one case discussion is
2 hours (1 hour each of two mornings, as in-
dicated above), not counting your travel and
prep time. All the information you need—a
Facilitator Guide, the week’s case (with
answers to guiding questions), information
on your students, room location, and park-
ing—will be provided via e-mail or through
a link to the CVM website. I realize such a
commitment is significant considering your
busy schedule, but students truly appreciate
the perspective the real-world DVM brings
to the case discussions. I encourage you to
contribute to the education of your future
colleagues!
If you are interested in volunteering as a
facilitator, please contact me at (517) 703-4016
(cell), (517) 355-8491 (office) or rashmir@
cvm.msu.edu. I will add you to the facilitator
list, and send you the specific case topics
and dates for fall semester 2014. You can
choose as many or as few dates as you wish.
I can also send you more information about
problem-based learning, VIPS, examples of
the VIPS cases, etc. Thank you very much!
—Ann Rashmir, DVM, MS, DACVS, MSU CVM
“Science, Animals, Medicineand YOU!” Is Coming to a Fair Near You!
Summer is an exciting time in Michigan. The sun is out, the kids are home, and
county fairs dot the map across the state! This year the MVMA and MSU CVM
are once again embarking on an educational endeavor that is traveling across
our amazing state to educate fair-goers of all ages about the profession we love.
SAMY will have two teams of student coordinators for this unique exhibit. The
Lansing team will be Rebecca de Castellanos (CVM Class of 2016) and Andrea Walker
(CVM Class of 2017). The outreach team will be Carrie Szybisty (CVM Class of 2016)
and Jaymee Cicchelli (CVM Class of 2016).
Our student coordinators are excited to have the opportunity to share our profes-
sion with so many people and to provide in-depth educational opportunities for
fair-goers. They are also very eager to meet with veterinary colleagues! Please visit
the SAMY website at http://scienceanimalsmedicineandyou.com to check out the tour
schedule and find out if they will be in your area or email us at [email protected]
or [email protected]. We hope to see you this summer!
Animal Welfare Committee Partners with MDARD
in response to concerns about animal welfare at
county fairs, the MVMA Animal Welfare Commit-
tee has recently worked with MDARD to deliver
animal welfare content to fair leadership. Initially,
our representatives led an interactive session at the
January Michigan Association of Fairs and Exhibi-
tions (MAFE) Annual Meeting. Shortly thereafter,
MDARD held its new fair veterinarian workshop. Most
recently, Drs. Marcie Barber and Jim Kober each led a
session at the MAFE Spring Workshop in conjunction
with MDARD who also delivered content on disease
outbreak, biosecurity, and fair requirements.
Dr. Kober’s content focused on swine welfare with
an emphasis on keeping pigs cool during the fair. Dr.
Barber provided a comparative backyard chicken wel-
fare scenario. The presentations were well-attended
and prompted energetic dialogue amongst those in
attendance. The MAFE has since created an Animal
Committee that plans to address animal related is-
sues associated with fairs and exhibitions.
—Marcie Barber, DVM; Chair, MVMA Animal Welfare Committee
left to right:
Jaymee Cicchelli,
Rebecca de
Castellanos,
Carrie Szybisty,
and Andrea
Walker
22 the michigan veterinarian • summer 2014
classifi ed ads veterinarians wanted
Associate veterinarian wanted PT for small-animal hos-
pital in Waterford, MI. We are looking for a compassion-
ate, skilled person for our well-established practice for
2½ days a week, plus occasional fill-in during vacations.
Duties include general outpatient care, in-hospital pa-
tient evaluation, workups, and surgery. Experience pre-
ferred. Competitive salary, no after-hours emergency
calls. Please send résumé and cover letter to wvhvet@
aol.com.
Veterinarian wanted for a 2-doctor small-animal prac-
tice near Ann Arbor. The position is open only to per-
sons seriously interested in purchasing the practice if
a smooth transition is assured. Hospital is on approxi-
mately 3 acres, owner can finance, new graduate con-
sidered. Approximate gross is $690K. [email protected];
NoahsArkPetHospital.com.
Modern, established small-animal hospital near Lake
Orion, MI is looking to hire a full-/part-time associate.
We have a great support staff and the latest up-to-date
equipment. For information call 586/489-7821 or email
Veterinarian wanted for our busy, well-staff ed practice in
sunny South Lyon, MI, just west of Novi. Part-time. Must
be up-to-date: CE is big here. Congenial, please—we have
a wonderful staff and a wonderful clientele and we take
good care of them. Must be ready to eat free pizza at our
weekly staff meetings! Contact the clinic at 248/437-1765
or call my cell in confidence at 248/790-6800 or email
[email protected]. Thank you, Terry McCarthy!
F/T or P/T DVM to join dedicated, compassionate, client
service-oriented team at Livonia Veterinary Hospital or
Royal Oak Animal Hospital. Submit letter and résumé to
Opportunity for new DVM grad with thriving MI feline
practice. Join a thriving feline practice in Birmingham,
an affluent suburb of Oakland County, MI. The Cat Prac-
tice has been caring for cats from around SE Michigan
for more than 30 years. We are seeing more cats living
20 years and more. Our practice emphasizes early detec-
tion and disease prevention leading to greater longevity
and quality of life. We are known for our care and treat-
ment of serious illnesses and chronic feline conditions.
Email résumé and cover letter to jobs@thecatpracticepc
.com.
VIP PetCare seeks licensed veterinarians to work as in-
dependent contractors, providing aff ordable, high-qual-
ity care to pets at our non-emergency weekend clinics in
Michigan. Please visit our website at http://vippetcare.
theresumator.com/apply/xFWNzI/Independent-Contractor
-Veterinarians.html?source=MVMA.
Ann Arbor Animal Hospital Emergency Service is in
search of an emergency veterinarian for our growing
small-animal hospital. Our 29,000 SF, state-of-the-art,
AAHA-certified facility, is located on the west side of Ann
Arbor, MI, where we have been practicing medicine for
nearly 80 years. We off er primary care services during
the day, Monday through Saturday, and run our ER 24
hours, 365 days/year. As an ER veterinarian, the sched-
ule will be overnights, weekends, and holidays. Patient
care, teamwork, and a client-centered focus are empha-
sized at our hospital leading to a positive work environ-
ment for all. We are committed to the ideal candidate’s
professional growth, development, and career satisfac-
tion. The competitive compensation package includes
a salary, continuing education, and comprehensive
benefits, including SIMPLE IRA, license and associa-
tion dues, etc. Health insurance is available to full-time
employees. Our unique position in the metro Ann Arbor
area makes our hospital a personally and professionally
rewarding opportunity. Our ideal candidate has com-
pleted a rotating small-animal internship or minimum 2
years of experience. Please submit your cover letter and
résumé to [email protected].
Looking for a veterinarian needing to practice high-qual-
ity medicine. Must have a personable bedside manner,
finely developed communication skills, and be able to
promote healthcare services in the best interest of the
patient and their families at all times. Will received
flexible scheduling, generous benefits, family-friendly
atmosphere, and a rewarding career at a small-animal,
avian, and exotic AAHA-accredited hospital. Please send
résumé to Warren Woods Veterinary Hospital, 29157
Schoenherr, Warren, MI 48088, or email Dr. Cappel at
We are looking for a full- or part-time small-animal associ-
ate in our mixed-animal practice in Fowlerville. Experience
is preferred. We are a busy and progressive practice: dig-
ital x-rays, in-house blood work, ultrasound, wide range
of surgical procedures, etc. Send résumés to fowlervillev
@sbcglobal.net.
We are looking for an associate veterinarian with at
least 3 years’ experience to join our team. Applicant
should have a good blend of medical, surgical, and
people skills. Our well-established practice has 2 loca-
tions in a very desirable area of metropolitan Detroit.
We see a diverse caseload and focus on preventative
health care and long lasting relationships with our cli-
ents and their pets. We off er extended hours to fulfill
the needs of our client’s busy schedules. Our practice
is fully integrated with IDEXX; Cornerstone practice
software, in-house chemistry and blood count analyz-
ers, and CR digital radiograph systems. We will off er
a competitive salary and benefits package based on
experience. There is a very good opportunity to buy
into our practice for the right individual. Please email
your résumé and 3 references to vetbreckenridge
@absglobal.net.
Part-time veterinarian needed for well-established (35
years) small-animal, appointment-only practice in Bur-
ton, MI. Licensed technicians, vet-test, laser-cyte, up-to-
classifi ed ads& relief vets date pain management and anesthesia protocols, sur-
geries, blood pressure, pulse Ox and EKG monitoring.
Please email [email protected].
We are looking for a full-time or part-time veterinar-
ian, preferably experienced, for our busy practice in
Southfield, MI. Our 6000+ SF fully equipped state-of-
the-art hospital is devoted to practicing high-quality
medicine. We off er excellent salary and benefits pack-
age. Please send résumé to [email protected] or call
734/306-7781.
Animal welfare organization seeks veterinarian(s) for
part-time, low-cost spay and neuter services in our clin-
ic. High-volume ability, high-quality desired. Workload
varies, compensation negotiable. Respond with résumé
and cover letter to “Vet Search,” Humane Animal Treat-
ment Society, PO Box 732, Mt. Pleasant, MI 48804-0732.
Combine high-quality medicine, benefits, and flexible
schedules for a great quality of life! Banfield currently
has full- and part-time relief veterinarian positions avail-
able in the southeast MI area as well as Saginaw. Practice
human-quality medicine with the latest technology—in-
house lab, EKG, and more—with a caring, well-trained
team. Enjoy flexible schedules, competitive salary, and
great benefits including 401(k), CE, discounts, and more.
Visit www.banfield.net to learn more. Contact 503/922-
7183 or [email protected] to apply today.
Wanted: Full-time or part-time veterinarian for AAHA-
certified small-animal hospital in Dearborn Heights,
MI. Experienced support staff . We are looking for a per-
sonable, practical, professional practitioner. Call Rick
Caputo, DVM at 313/562-8810.
Progressive small-animal clinic in southeast MI seeks
friendly, caring veterinarian. Established practice, re-
cently remodeled and expanded. Fully equipped with
digital x-ray, surgical laser, therapeutic laser, full lab,
and a well-trained support staff . We also off er flexible
hours. There are nearby emergency and specialty clin-
ics for referrals. Send inquiries and résumé to fival@
sbcglobal.net.
Small-animal practice in Traverse City, MI, looking for
compassionate, team-oriented veterinarian. Services
include preventative care, soft tissue surgery, spay/neu-
ter, radiology, dentistry, and ultrasound. We have phar-
macy and in-house catalyst, lasercyte, snap reader. No
emergency. Contact Dr. Schopp at 231/330-5661.
LVTs wanted
Our dynamic practice is seeking a part-time LVT in Glad-
win, MI. Applicants should be self-motivated and ver-
satile. Employment may include some Saturday hours.
If you are looking to fully utilize your technician skills,
contact us at [email protected].
Cat Care of Rochester Hills is accepting applications for
an experienced full-time licensed veterinary technician.
We are a full service, feline-only facility with an empha-
sis on patient care and client communication. We have
a great team and are looking for an enthusiastic person
to join us. We off er a comprehensive benefits package
which includes health insurance, retirement contribu-
tions, paid CE, paid holidays, vacation and sick time. A
current license by the State of Michigan is a requirement
the michigan veterinarian • summer 2014 23
passionate care. This AAHA-accredited hospital off ers
many opportunities for a self-motivated, energetic and
compassionate person to utilize their technical talents
and learn new skills. To be eligible, applicants must be
a LVT or have several years of experience. We off er com-
petitive benefits including health and 401(k). For more
information on our center, we invite you to visit us at
www.animalneurology.com or contact Angie Heighton at
[email protected], 248/960-7200.
LVT wanted for a progressive multi-doctor practice in
Livonia, MI. We have a great staff and excellent clien-
tele, competitive salary, benefits, continuing education,
and flexible hours are available. Email or fax résumé to
[email protected] or 734/464-7203, Attn: Nancy.
office staff wanted
Front Desk Help: Dandy Acres Animal Hospital is looking
for part-time front desk people for our busy clinic in sun-
ny South Lyon. Must be a hard worker and a team player.
Experience is a plus. Must enjoy animals, of course, as
you will be surrounded by them! Google us, then stop
in any time with a résumé and 3 references (names
and phone numbers of people who have supervised
you). Contact the clinic at 248/437-1765 or call my cell
in confidence at 248/790-6800 or email dandyacres@
yahoo.com. Ask for Terry. Hope to see you soon!
practices & equipment for sale
Small-animal practice for sale in the northern Lower
Peninsula area. Annual revenue $620,000. Great oppor-
tunity for growth. Purchase practice and real estate for
$525K. Contact Total Practice Solutions Group, Dr. Kurt
Liljeberg, 800/380-6872, or [email protected].
Small-animal practice for sale on the western Michigan
lakeshore. Annual revenue $500K. Very profitable prac-
tice in a lakefront community. Practice and RE off ered at
$525K. Contact Total Practice Solutions Group, Dr. Kurt
Liljeberg, 800/380-6872, or [email protected].
Western Upper Peninsula practice for sale. Gross $425K.
Practice, real estate, and home off ered at only $450K.
This is a great opportunity—contact Total Practice Solu-
tions Group, Dr. Kurt Liljeberg, 800/380-6872, or kurt@
tpsgsales.com.
When buying or selling a veterinary practice, rely on the
expertise of the Total Practice Solutions Group. See our
display ad this issue. Even if you plan to sell your practice
yourself, contact Dr. Kurt Liljeberg for a free consultation.
We would be happy to help. 800/380-6872 or kurt@
tpsgsales.com.
Bay County, MI: This small-animal clinic is located near
residential areas and active shopping centers. 2,500 SF
facility on ¹⁄3 acre RE, 2 exam rooms. This is a great prac-
tice with room to grow! MI1. PS Broker, Inc. 800/636-
4740; PSBroker.com; [email protected].
30+ year practice for sale: $375K. Full turnkey operation
including excellent RE, inventory and equipment on a
1+ acre in southwest MI. Ideal for adding services and/
or expanding existing nearby practice. Contact Joseph
Ertel, DVM, CBI at 863/646-9044, www.BrokerDoc.com.
1977 MSU graduate retiring! Selling 2,000 SF free-stand-
ing veterinary hospital. Sale includes practice, real es-
tate, equipment, inventory. Excellent location in upscale
Oakland County, MI. Wonderful clients, safe neighbor-
hood, top-notch schools. Turnkey opportunity! Contact
Donna, [email protected].
Listing wanted. Buyers waiting. Valuations, consulta-
tions. Find out what the practice is worth—I can help.
Contact Dr. Fred Zydeck, broker, at 248/891-3934 or
email [email protected].
Building for lease: Small-animal clinic office established
for 16 years. Lobby, office, exam room, supply, room, op-
erating room, kennel and laundry room, x-ray room and
bathroom. Located on state highway in Sandusky, MI;
great traffic. 810/648-8209.
Clinic for sale in rural residential area between Kalama-
zoo and Grand Rapids. Solo for 36 years, mixed practice
until 2001; equine potential still possible. 2,600 SF on
2½ acres. 2 exam rooms, full surgery, radiology, and lab.
Flexible price. Email [email protected].
Long established (1967) companion-animal practice for
sale in northern lower MI. Single DVM practice working 4
days per week. Gross in 2013: $1M. Sale with our without
3,600 SF clinic, residence, and 60+ acre farm. Full lab,
ultrasound, 7-station computer system, etc. Separate
building for storage and boarding. Owner financing and
help with transition available. Serious inquiries only,
for the position. Please email cover letter and résumé to
catcarepc@aolcom.
Ann Arbor Animal Hospital has an amazing staff and
highly respected and loved doctors with a focus on the
special relationship created by people and pets. Due
to continuing growth, we are currently recruiting highly
skilled ER LVTs and daytime LVTs for our busy hospital.
As an experienced technician, you are the key to our
client/patient-centered practice. We are staff ed with
doctors and a support team 7 days a week, 24 hours a
day, off ering strong continuity of care for our patients.
Competitive compensation including health insur-
ance, paid vacation and personal days, CE, SIMPLE
IRA, pet care discount, uniforms, dues, etc. Please
visit our website at www.AnnArborAnimalHospital.com
for more information about our practice. Please send
cover letter and résumé to David Caddell at dcaddell@
annarboranimalhospital.com.
Technicians and assistants: Northern Michigan’s only
24/7 emergency hospital continues to expand. Bay
Area Pet Hospital is accepting applications for FT tech-
nicians and assistants. Qualified applicants must have
2+ years of clinical experience. Check us out at www.
bayareapethospitals.com. Our hospital is located in
beautiful Traverse City, MI. Send résumé to Kismet at
Seeking LVT with great technical and client skills who
can be a team player in our growing practice. Our clinic
is equipped with ultrasound, endoscopy, laser, and we
perform many orthopedic procedures. Full-time with
benefits: health, CE, vacation, and sick time. Salary
commensurate with experience. 45 minutes from Ann Ar-
bor and Toledo. Check out our facility at tecvet.com. Call
Edward W. Tritt, DVM at 517/423-2911 or email résumé to
Northern Michigan Veterinary Hospital is seeking a
full-time LVT to work in our fast-paced small-animal
hospital. Candidate must be self-motivated, organized,
and have an attention to detail with a commitment to
exemplary patient care and customer service. Please for-
ward your résumé, cover letter, and references to kara@
traverseanimalhospital.com.
LVT needed for small-animal hospital in Kalamazoo, MI.
Duties include anesthesia, surgical assistance, nursing,
radiology, and clinical laboratory work. Résumé: Kalam-
azoo Animal Hospital, 6039 S. Westnedge Ave., Portage,
MI 49002; tel 269/760-4056; fax 269/323-3636; email
We are looking for an experienced veterinary techni-
cian for our state-of-the-art veterinary hospital located
in Southfield, MI. This applicant must be a self-starter
with an interest in small animal medicine, client educa-
tion, and team building. Suitable candidate will be a LVT
or equivalent experience in surgical, dental, lab, and
nursing care. We are open 7 days a week, so morning,
evening, and weekend shifts are available. Please send
your résumé to [email protected].
Overnight technicians: Animal ER Center, located in
Commerce, MI, is seeking FT and PT overnight techni-
cians to join our team. If you have a passion for patient
care, this is the place for you! We are 3 centers, one
place, bringing together advanced medicine and com-
24 the michigan veterinarian • summer 2014
relief veterinariansDouglas Bandkau, DVM, 989/666-2862. MSU 79. SA
relief and part-time, SW Michigan. Medicine, surgery,
dentistry; I enjoy working in a team atmosphere.
Deborah Baron (Allen), DVM, 313/595-7490. MSU 98.
SA relief, SE Michigan. Emergency/critical care, general
medicine, soft tissue surgery, ultrasound, exotics. Excel-
lent patient care, client communication, and records.
Will follow practice guidelines. [email protected].
Norman Bayne, DVM, MS, 248/506-1104. MSU 81. SA re-
lief work in southeast MI. Will travel. Friendly, excellent
client communications skills. [email protected].
Kirsten Begin, DVM, 616/446-3154. MSU 09. SA relief in
Grand Rapids and surrounding areas. Will travel. Friend-
ly, excellent client communication. References. Completed
rotating and surgical internships. [email protected].
Sharisse Berk, DVM, 248/851-0739. MSU 95. Available
for SA relief or part-time work in southeast MI.
Rhonda Bierl, DVM, 248/467-1987. MSU 00. SA/
emergency relief within 1 hour of Pontiac. General
medicine, soft-tissue surgery, ultrasound experience.
Archie Black, DVM, 248/417-2667. MSU 83. SA relief,
entire state. Practice owner for 20 years. Excellent com-
municator. [email protected].
Aimee Cochell, DVM, 616/558-4905. Ross 01. Available
for SA relief in Grand Rapids area. Willing to travel. Good
client communication skills. References. abcochell@
comcast.net.
Kenneth Corino, DVM, 248/217-5235. MSU 94. SA relief
work. SE MI, medicine and surgery. corinodvm@aol.
com.
Nichole Corner, DVM, 616/634-9777. MSU 99. SA
relief work in Grand Rapids/Kalamazoo area. Excel-
lent client communication skills. References avail-
able. [email protected].
Jennifer M. Dec, DVM, 248/224-1990. MSU 04. Small-
animal general practice and emergency relief. Sur-
gery, ultrasound, and excellent communication skills,
Daniel Deciechi, 810/394-7412. MSU 03. 10-year ER
practice owner available for relief/part-time. Willing to
travel. Enjoy the practice variety of relief work. drdeciechi
@gmail.com
Susan Drapek, DVM, CVA, 517/663-0428. MSU 90. Avail-
able within two hours of Lansing. Relief experience since
1997. Small-animal medicine, surgery, and acupuncture.
Theresa Driscoll, DVM, 517/927-3831. MSU 00. Avail-
able for SA relief or short term. Experienced and depend-
able. Reference. [email protected].
Ronan Eustace, DVM, 502/409-3245. WCVM 10. SA/
emergency, available within 2 hours of Lansing. Friendly,
excellent client-communication. References. Completed
rotating internship, worked ER/shelter medicine last two
years. [email protected].
Marj Field, DVM, 734/658-4774. MSU 90. SA/exotic/
emergency relief work in southeastern MI. Excellent cli-
ent service, comfortable surgeon, high ACT, and able
to multi task. Extended travel can be negotiated. marj.
Megan Grant, DVM, 517/203-8068. MSU 09. Complete,
compassionate, and progressive relief veterinary ser-
vices servicing northwestern lower MI. Small-animal only.
Please visit www.TCpetvet.com for more information.
Edward Greene, DVM, 517/812-1540. MSU 59. SA relief.
Competent medical/surgical skills. Cheerful interactions
with your clients and staff . Your practice procedures
adhered to. [email protected].
Lisa Harris, DVM, 616/261-4743. MSU 89. Available for
relief in Grand Rapids/Lakeshore area. Experienced SA
medicine and surgery, avian, exotics. Friendly, good
communicator. [email protected].
Sean D. Hughes, DVM, 517/552-0993; 734/674-7061.
MSU 76. SE Michigan SA relief since 1999. Part-
time. Prefer SE; will travel for right circumstances.
Jill Haver-Crissman, DVM, 989/631-2790 or 989/297-
8594. Ontario 80. SA relief or part-time. Medicine, soft
tissue surgery, ultrasound. Works well with others. Not
available Wednesdays. [email protected].
Cindy Kalicki, DVM, 313/291-2466. MSU 94. Eight years
full-time, two years relief in SA general medicine/soft tis-
sue surgery. SE MI, part-time or relief.
Charlotte Kim, DVM, 517/643-4069. MSU 08. SA relief
work in SE Michigan. Soft tissue surgery and medicine.
Friendly and dependable. [email protected]
Joan Koelzer, DVM, 616/437-6415. MSU 85. SA medicine
and surgery, single-day relief, Grand Rapids/west MI.
Skilled in diffi cult spay and neuters. jekoelzer@yahoo.
com.
Delta Leeper, DVM, 248/396-7525. MSU 03. Part-time
or relief, SE Michigan. Cats and dogs only; medicine,
dentistry, routine surgeries. Internship trained, good
communicator, team player. [email protected].
Mike Lin, DVM, 269/743-7770 or 269/348-1145. MSU
97. SA part-time or relief work in Kalamazoo/Grand Rap-
ids and surrounding areas. Surgery, general medicine,
and emergency experience. Excellent client communica-
tion skills. [email protected].
Selena Lucas, DVM, 734/330-5048. KSU 90. Flexible and
friendly, excellent client communication skills. Proficient
in surgery, medicine, and dentistry. Available in SE Michi-
gan. [email protected].
Valerie Mahoney, DVM, 217/766-6155. Illinois 03. SA
relief in SE Michigan, including Saturdays and Sundays.
Strong surgical skills, high medical standards. Enjoy
working with clients. References available. Petdoc03@
gmail.com.
Richard M. Mieczkowski, DVM, 734/735-2279. MSU
71. Relief, experience, competent, dependable, small-
animal, references, north Oakland County and vicinity.
Denise Jorgensen Montagna, DVM, 231/557-1536.
CSU 90. SA relief or part-time in western MI. Excellent
client relations. References available. djmontagnadvm@
charter.net.
Peggy Newman, DVM, 616/570-1101. MSU 75. 32-year
mid-Michigan practice owner. SA medicine and surgery.
Seeking relief work in mid- and west MI. docpeghoort@
hotmail.com.
Kris Parnell, DVM, 517/881-2845. MSU 91. Available for
SA relief or part-time. Will travel 1 hour of Lansing area.
References upon request. [email protected].
Christine Parker, DVM, 616/866-1965. MSU 88.
Available for SA relief or short-term. Experienced and
dependable. References available. Will travel. cparker@
wmis.net.
Patricia Partridge, DVM, 231/938-9338. MSU 70. SA re-
lief, PT or FT. Former practice owner. Based in Traverse
City and Big Rapids, willing to travel. petvet2@torchlake.
com.
Amy Peck, DVM, 231/557-4423. MSU 97. Available for re-
lief in west MI/Grand Rapids/Lakeshore area. SA general
medicine. Excellent communication skills, experienced
and reliable. [email protected]
Jeff rey F. Powers, DVM, 231/881-4408. MSU 80. Avail-
able to provide SA/MX relief work in MI, practice owner
for 29 years. [email protected].
Bob Schleiff arth, DVM, 269/921-0570. SA relief. Over 30
years’ ownership experience. Coverage for western MI,
based in Onekama. [email protected].
Teri Sexton, DVM, 517/231-1256 cell; 517/371-2930
home. MSU 92. SA/PT work w/in 1 hour of Lansing. Can
make your clients and staff feel at ease. Strengths: der-
matology, soft tissue surgery. TeriLSexton@earthlink.
net.
Jennifer Sherrill, DVM, 231/215-0924. UICVM 01. SA re-
lief PT. 9 years’ experience. General medicine/surgery.
Excellent client care. West MI/Grand Rapids. Willing to
travel. References. [email protected].
Alan Sibinic, DVM, 734/922-3713, 231/547-6212. MSU
75. Relief or part-time anywhere in MI. Flexible, wide-
variety practice experience. 5+ years relief work. Refer-
ences. SA/EQ/FA.
Margaret Sudekum, DVM, 616/676-2720 MSU 89. Avail-
able for part-time SA relief work in Grand Rapids and the
surrounding areas. Good client communication skills.
Alan Supp, DVM, 616/732-1263 days; 616/874-4171
evenings. MSU 90. Companion animal practitioner
available Saturdays only, as-needed basis in the greater
Grand Rapids area.
Connie R. Sveller, DVM, 517/388-3434. MSU 85. SA
relief work within 1 hour of East Lansing. Experienced/
reliable/former practice owner (16 years). docconnie1@
aol.com.
Andrea Switch, DVM, 248/302-2255. MSU 84. Available
for part-time or relief work. SA general medicine/soft tis-
sue surgery in SE MI. [email protected].
Kirsten Ura-Barton, DVM, 774/230-6878. MSU 97. Avail-
able for SA relief in SE Michigan within 1 hour of Pontiac.
Experienced in both general and emergency practice
with excellent communication skills. Résumé available
upon request. [email protected].
Nicholas Urbanek, DVM, 412/606-1716. Glasgow 09.
SA/emergency relief and part-time work within 2 hours
of Lansing. Internship trained, great client communica-
tion and records, compassionate. [email protected].
Jacqueline Walsh, DVM, 248/680-2461. MSU 89. Avail-
able for SA relief work in the greater Detroit area.
Amy Wildrose, DVM, 517/420-5891. MSU 00. Experi-
enced, proficient, dependable, and convivial. Available
for SA relief or part-time. Based in Lansing. Willing to
travel. [email protected].
Georgia A. Wilson, DVM, 248/830-5325. 22 years’ expe-
rience, SA, pet exotics and emergencies, licensed. Avail-
able immediately for Oakland County and southeast MI.
Jennifer Zablotny, DVM, 517/896-9146. MSU 97. Expe-
rienced SA relief for southeast and mid-MI. References
available. [email protected].
the michigan veterinarian • summer 2014 25
26 the michigan veterinarian • summer 2014
mackinac island veterinary conference
▸ July 13–15, 2014
Grand Hotel, Mackinac Island, MI
Veterinary Parasitology (Dr. Michael Dryden)
Practice Management (Mary Ann Vande Linde, DVM)
michigan veterinary conference
▸ January 30–February 1, 2015
Lansing Center & Radisson Hotel, Lansing, MI
mvma small animal seminars
▸ Infectious Diseases (Dr. Michael Lappin)
October 8, 2014
▸ Behavior (Dr. Katherine Houpt)
November 5, 2014
▸ GI Diseases (Dr. David Twedt)
December 3, 2014
▸ Oncology (Dr. Guillermo Couto)
March 4, 2015
Seminars 10:00 am–5:30 pm at the East Lansing Marriott. Contact
MVMA at (517) 347-4710 or register online at www.michvma.org.
mvma committees
▸ Animal Welfare (Dr. Marcie Barber, Chair)
June 12, 2014 @ 10:00 am
October 9, 2014 @ 10:00 am
▸ Executive (Dr. Therese Burns, Chair)
June 19, 2014 @ noon
September 4, 2014 @ noon
November 20, 2014 @ noon
▸ Legislative Advisory (Dr. Cathy Anderson, Chair)
June 11, 2014 @ 1:30 pm
September 10, 2014 @ 1:30 pm
November 12, 2014 @ 1:30 pm
▸ Membership (Dr. Sarah Abood, Chair)
September 25, 2014 @ 3:30 pm
November 20, 2014 @ 3:30 pm
▸ Public Health (Dr. Joe Klein, Chair)
June 4, 2014 @ 1:30 pm
September 3, 2014 @ 1:30 pm
December 17, 2014 @ 1:30 pm
Meetings held in the MVMA office unless noted.
canine ultrasound lecture & wet lab
▸ Saturday, June 21, 2014
MSU Veterinary Medical Center, East Lansing, MI
people, pets & vets
▸ Saturday, November 8, 2014 @ 11 am–3 pm
Macomb Community College
mvma animal welfare conference
▸ Monday, November 24, 2014 @ 8 am–5 pm
MSU Pavilion, East Lansing, MI
mvma board of directors
▸ July 13, 2014
Grand Hotel, Mackinac Island
▸ September 17, 2014
University Club, Lansing
▸ December 10, 2014
University Club, Lansing
semvma small animal dvm & technician seminars
Contact Barb Locricchio at the SEMVMA offi ce at (888) 736-8625
or visit www.semvma.com to register.
southwestern michigan vma
▸ Canine & Feline Behavior (Dr. John Ciribassi)
September 23, 2014 @ 5:30–8:00 pm
western michigan vma
▸ Veterinarian CE Seminars
3rd Tuesday of each month, January–May &
September–November @ 7:00 pm / Grand Rapids
Contact Jeff Johnson, DVM, (616) 837-8151, or jdandcj2008@
dishmail.net.
due to the number of requests for ce announcements, the michigan veterinarian limits listings to ce programs in michigan.
Please join us Saturday, September 13, for a day at a dairy farm!
Curious about modern farming and where dairy foods come from? Are your clients asking you questions about animal care practices
on the farm? Join us for a tour of Green Meadow Farms, and bring your questions on everything from animal care to the steps taken to ensure milk quality and safety. You’ll travel
in style on a chartered bus with refreshments served. Dr. Ron Erskine, Large Animal Clinical Sciences, MSU College of
Veterinary Medicine, and Kristy Smith, Industry Relations Specialist, United Dairy Industry of Michigan, will be on the bus to answer questions.
A box lunch is included.
RSVP by September 2 to Michelle Hart at [email protected]
Un
calendar
the michigan veterinarian • summer 2014 27
michigan veterinary medical association 2144 Commons Parkway, Okemos, MI 48864-3986 Presort Standard
U.S. Postage
PAIDLansing, MI
Permit #713Professional excellence.
Compassionate care.
join mvma on our social media sites!You’ve seen us on Facebook with our 3,000+ fans, Twit-
ter with our 2,200+ followers and YouTube with more
than 10,000+ views. But have you seen us on Pinterest?
You can check us out at http://pinterest.com/michvma/.
important phone numbersMI Board of Veterinary Medicine . . .(517) 335-0918
MI Board of Pharmacy . . . . . . . . . . . .(517) 373-1737
DEA—Detroit offi ce . . . . . . . . . . . . . .(313) 234-4000
DEA—toll-free . . . . . . . . . . . . . . . . . . .(800) 230-6844
MDARD State Veterinarian . . . . . . . .(517) 373-1077
MI Dept. of Community Health . . . . .(517) 335-8165
USDA, APHIS, VS–Accreditation . . .(517) 337-4700