MVS VAS overview

Julia Makhlina, October, 2009

The MVS Group

MVS VAS for BGAN-family of products 1.4

MVS Ground Broadband Network with Points of Presence

(POP) in Amsterdam, New York, Moscow

APN services: RADIUS services;

IP management;

IP filters applied per SIM basis.

End-to-end delivery of BGAN/FBB Streaming IP QoS

VDP/VDP’s customer network interconnect with Inmarsat BGAN

Network via MVS Ground infrastructure at MVS

Points of Presence.

MVS VAS for BGAN-family of products 2.4

Virtual DP concept

VDPs deliver FleetBB product under their corporate identity

Product customization includes:

SIM card design (for BGAN SIM cards only)

+

and a custom LaunchPad for BGAN/FBB.

MVS VAS for BGAN-family of products 3.4

MVS.net BROADBAND OPERATING PLATFORM

Data related to BGAN-family of products is updated in real time in line with Inmarsat BSS

VDP custom web domain for VDP’s customers to access data related to their accounts (SIM card details, traffic records, etc)

Financial information: PDF invoices, upload of daily CDR files & monthly billable CDRs on MVS FTP/Customer’s FTP, online Hot traffic records.

Online Customer Care portal:Acknowledgment of customer request by reply e-mail 24/7Real-time updates on case progressCase history, case search toolOnline interactive message exchange with MVS Support

Online management tools: SIM card provisioning, SIM card status change, SIM card services management, IP address management, IP filters management.

Online monitoring tools: traffic details,Traffic monitoring management,E-mail notifications on SIM activation/status change, MVS Customer support work progress.

MVS VAS for BGAN-family of products 4.4

Other VAS for Inmarsat FBB

E-mail account at MARSATMAIL.COM e-mail server + compressing SW FlyCarrier

SQT Prepaid crew calling cards

S_F_E – secure file exchange system

Unique solutions for: Multimedia, Telemedicine, Military and Governmental Customers

MVS Ground Broadband Network Infrastructure

3 Points Of Presence (POP) in Amsterdam, Moscow, and New York

One global APN: mvs.bgan.inmarsat.com running via both Inmarsat Gateways in Hawaii and Burum (MVS has interconnect with Inmarsat BGAN Network at 2 Meet-Me-Points: NY and AMS)

Customer may choose interconnect at one or more MVS POPs via VPN or leased line(s) for various purposes such as: closed user group arrangement, ‘end-to end’ delivery of Streaming QoS, security reasons, supply of IP address to VDP’s customers from VDP’s own pool of IP addresses, delivery of proprietary VAS etc.

MVS Network diagram

Custom APN

VDP may want to build their own real APN to deliver BGAN-family of products and associated VDP’s service to their customers;

VDP may want to arrange a logical APN. Logical APN name will be known to VDP’s customers, although from a technical point of view it will work via existing MVS infrastructure.

Advantages: implementation and maintenance at low cost, less time and human recourses are required. VDP will be able to offer to its customers MVS APN VAS through their logical APN, which means that end users will not notice that MVS is a party behind.

MVS Network diagram

MVS. Net Broadband operating platform

Contents

MVS.net overview and interfaces: MVS customer view vs VDP’s customer view;

Online management tools: SIM card provisioning and status change, service management, per SIM data filters;

Monitoring tools: traffic details, Inmarsat postpaid traffic usage monitoring, subscription for MVS.net e-mail alerts on SIM activation, traffic usage, SIM card expiration and many other;

Customer Care portal;

Financial information;

Hands-on training.

Interconnect with Inmarsat DBs

Inmarsat ESAS

PSA 1510, 1511, Customer’s PSA, other PSA…

MVS.net

Review and update

Inmarsat BSS for BGAN-family

MVS E&E Customers MVS BGAN-family Customers

Automatic synchronizationBusiness-to-business interaction

View data Change SIM status SIM service management

MVS customer view vs VDP’s customer view

VDP order a custom web-domain for VDP’s customer to login and access specific data related to their SIM cards, like service details, traffic records etc.

VDP will access MVS.net web system where they will switch between VDP’s account with MVS and VDP’s own web domain by click on DOMAINS in the top menu.

MVS.net network structure

You receive your own custom MVS.net web-DOMAIN

Domain is your data base where you manage accounts/SIM cards/ web access for your customers

Your customers access your domain to see info related to their SIM cards: traffic details, Terminal Id status etc.

Customization of VDP’s web domain

Default areas of customization:Logo

URL

Login page

Customer area (Welcome page)

Enable/disable any MVS.net section, e.g.:• Library

• Customer Care portal

• Promotions

• Invoices, etc

MVS.net interface

SIM card traffic monitoring

Proactively control your usage

Alert VDP/end user about high usage

Block SIM card as needed (and/or other actions to re-orient a fair usage)

Traffic monitoring system is powered by MVS.net ‘virtual prepaid’ Broadband platform

Platform is based on account of CDR files delivered via interconnect link between MVS.net and Inmarsat BSSs (delivery delay is up to 15 minutes excluding Inmarsat BSS outage instances)

Traffic usage monitoring scenarios

MVS.net ‘virtual prepaid’ platform monitors traffic usage according to a specified monitoring scenario;

Use existing scenarios or order a custom scenario according to your needs;

Web-site tools for traffic monitoring management:- assign/detach traffic monitoring scenario to SIM with

immediate effect;- review scenario settings;- review monitoring history records;- refill SIM card virtual balance;- specify e-mail addresses that receive traffic alerts

Monetary monitoring scenario

Monetary scenario holds following settings:Inmarsat rate plan;billing parameters (rates for services available on the SIM,

including all voice destinations, sms, ISDN etc);initial balance in $$;E-mail alert threshold;block/unblock threshold.

Example:Specify $$ prices for voice, Background IP and

other services;Set credit limit - $1500;Send e-mail alerts to specified addresses when

remaining balance is below thresholds: $500, $200, $100;

Block SIM as the balance below $50 (optional)Unblock SIM at balance refill up to $60.

Traffic based monitoring scenario

Traffic based scenario holds the following settings:Inmarsat rate plan;Initial balance in MB;E-mail alert limits;block/unblock limits.

Example:Set credit limit to 500 MbytesSend e-mail alerts to specified addresses when

remaining balance is below thresholds: 100 MB, 50 MB, 25 MB, 15 MB;

Block SIM as the balance drops down below 10 Mbytes (optional);

Unblock SIM as the balance is refilled up to 15 Mbytes.

IP filters – BGAN/FBB high speed internet

Inmarsat Packet Data Network

Internet

Corporate HQ

Web Server

s

Up to 492 Kbit per second

Invoice shock - “Always on” FBB terminal can generate over 100 000 Mbytes per month

How to control staff-operational expenses and effectiveness?

IP filters – MVS Network Firewall

MVS POP

Internet

Corporate HQ

Web Servers

Firewall

Firewall prohibits unwanted traffic like:MP3/MP4 downloadsOnline radio / videoHeavy websitesOther "traffic eaters”

IP firewall does not imply any financial responsibility of MVS for illegible data transmission attempts passing along the link ‘FB -> I-4 -> SAS -> MVS POP’ as these attempts are blocked at MVS POP AFTER the data has passed Inmarsat Network and has been billed by Inmarsat.However the amount of such traffic is VERY low when IP protocols other than UDP are used.

How IP filters work for MVS customers

MVS Firewall works only for traffic via MVS APN

Firewall policies are ONLY applicable to Static IPs (private or public)

Black and white lists of allowed/prohibited IP addresses/ ports/IP protocols

Online IP firewall management tool:

You specify a set of rules, it is stored as a template on MVS.net web site.

You assign a Static IP (Public or Private) to a SIM and apply IP firewall

template to a SIM card.

This can be done either during SIM card activation or later. Online IP firewall management actions have immediate effect

on end user experience.

Sample firewall rule sets

Full access - no limitations

HQ only access - block traffic exchange with all IP addresses except 212.15.16.10

Crew access - block all protocols except web and email

Additional VAS

E-mail accounts and compressing FlyCarrier software for FBB users

SQT Prepaid crew calling cards for FBB users

S_F_E– secure file exchange system

Unique complete solutions for Multimedia, Military and Governmental Customers

The Fly Carrier traffic compression software

Optimization of data transmission over IP satellite networks

Compression up to 7 times

Fly Carrier works with @marsatmail.com e-mail accounts registered for BGAN/FBB users free of charge

What you get with Fly Carrier

Full duplex operation – simultaneous sending and receiving messages

You can choose messages to be received from the mail server

Recovery of transmission after the break point during unexpected link down

Automatic journal and logs of all sessions

Use your standard e-mail client software to prepare, send and receive messages

Received/sent messages statistical data gathering, cost calculation

Server Mode: Use multiple e-mail addresses on PCs connected to LAN

Fly Carrier can be used in two variants

A single user mode

Multi user mode

In the Server mode the «Fly Carrier» installed on one PC only

Prepaid SQT crew calling cards

Supplied as electronic PIN codes or plastic scratch cards

Rechargeable balance

No connection fee, no ‘ringing and waiting’ time charge only real ‘talk time’ is charged

Minimum call duration and rounding step is 20 seconds

Can be used on Fleet or on FBBAvailable balance on Inm-Fleet: 30 min SQT/15 min PeakAvailable balance on FBB: 30 min SQTSQT time on Inm-Fleet: 18:00 UTC – 06:00 UTC and all weekend.

Easy 3-step dialing

S_F_E: Secure File Exchange 1.2

Designed by the MVS Group for Inmarsat BGAN and VSAT users

who need secure data transfer exchange at the maximum possible

speed of satellite communication channel.

Can be used by wire Internet users for ordinary day-by-day file

transfers inside a company or with a third party.

https://sfe.bgan.ru/

S_F_E: Secure File Exchange 2.2

Security: all file transfers will be secured by 128 bit key (HTTPS) or by proprietary FileCatalyst protocol. To use FileCatalyst all you need is a browser. JAVA plug-in to enable the use of FileCatalyst will be downloaded automatically.

User friendly interface: easy to understand, minimum graphics, maximum information;

Customized interface: your part of S_F_E can have user interface with your company LOGO;

E-mail notifications: S_F_E will report automatically on the progress of your transmissions, and about new files uploaded for you.

To learn more: download full presentation from

ftp:/ftp.marsat.ru/S_F_E/presentation_eng

MVS.net tools

Life demonstration of MVS.net online tools

Online management tools: • SIM card provisioning, • SIM card status change, • service management, • IP address management, • Per SIM IP filters management.

Online monitoring tools: • traffic details,• traffic monitoring management,• E-mail notifications on SIM activation/status change, MVS

Customer support work progress, Iridium SIM expiry etc.

Financial information: MVS invoices, upload of daily CDR files & monthly billable CDRs on MVS FTP or on Customer FTP, online Hot traffic records.

Customer Care portal and VDP Support procedure

Thank you!