my pc series program overview

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My PC Series Program Overview www.mypcprogram.com resented by: odd Watts, Program Manager ayce Hawkins Brown, Audience Marketing Manager

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My PC Series Program Overview. Presented by: Todd Watts, Program Manager Kayce Hawkins Brown, Audience Marketing Manager. www.mypcprogram.com. Agenda. Introductions Program history Research behind the program Program details Library survey results Library voices Q&A. - PowerPoint PPT Presentation

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Page 1: My PC Series Program Overview

My PC SeriesProgram Overview

www.mypcprogram.com

Presented by:Todd Watts, Program ManagerKayce Hawkins Brown, Audience Marketing Manager

Page 2: My PC Series Program Overview

Agenda

My PC Program Overview www.mypcprogram.com

Introductions Program history Research behind the

program Program details Library survey results Library voices Q&A

Page 3: My PC Series Program Overview

My PC Series Program

What is My PC Series? Hands-on, jargon-free classroom based curricula

of computer classes Developed by Microsoft as instructor led training

for the adult audience It is free!

My PC Program Overview www.mypcprogram.com

Page 4: My PC Series Program Overview

My PC Series Program HistoryResearch on adult audience Disconnect between what adults

want to learn and what is available

Intro computer classes traditionally teach topics too dry for the adult audience, or teach with too much jargon

Learning Style; forget the jargon, build confidence, lifestyle approachMy PC Program Overview www.mypcprogram.com

Page 5: My PC Series Program Overview

My PC Series Program HistoryLearning Case Study Holland America Digital Workshops, powered

by Windows Tested by more than 500,000 adult students

My PC Program Overview www.mypcprogram.com

Page 6: My PC Series Program Overview

My PC Series Program HistoryExpanding the program Pilot with Holland America Lines Expanded pilot to community

colleges Moved to an online license

agreement and expanding to new channels

My PC Program Overview www.mypcprogram.com

Page 7: My PC Series Program Overview

Adult Learning ExperienceThere is a disconnect between what adultswant to learn and what is available

My PC Program Overview

Topics they want: Email Photos Browsing/shopping News/Health/Travel Info Connecting with family Staying safe online Becoming more PC proficient

www.mypcprogram.com

Page 8: My PC Series Program Overview

Adult Learning ExperienceThere is a disconnect between what adults want to learn and what is available

My PC Program Overview

Topics they want: Email Photos Browsing/shopping News/Health/Travel Info Connecting with family Staying safe online Becoming more PC proficient

Topics that are available: GUI Memory WordPad CPU and RAM Taking apart PC’s in class Database management

www.mypcprogram.com

Page 9: My PC Series Program Overview

Adult Learner Insights

My PC Program Overview

Learning Style Forget the Jargon

This group is turned off by “geek speak”

Build Confidence A slower, guided, “tell-show-do” teaching style is best for this audience.

Lifestyle ApproachBest accomplished with interesting, relevant subjects - like photo editing.

www.mypcprogram.com

Page 10: My PC Series Program Overview

Incorporating My PC SeriesProgram Benefits: Attract new adult learners Research-based curriculum Free teaching materials Free support toolkits Less intimidating basic computer

learning path

My PC Program Overview www.mypcprogram.com

Page 11: My PC Series Program Overview

My PC Series Program Offerings

My PC: 1 Hour Series Workshops A  series of basic computer and personal enrichment 1-hour workshops that cover topics adult learners are interested in at a pace they’re comfortable with

My PC: 3 Hour Series Workshops A series of 3-hour basic computer and personal enrichment workshops designed for less tech savvy adult learners. Appropriate as an on-ramp to workforce development programs.

Introduction to Windows 7® Course A full length introductory course with four self contained 3-hour modules that teach more advanced skills to both the home & business PC user

My PC Program Overview www.mypcprogram.com

Page 12: My PC Series Program Overview

My PC Series3-Hour vs 1-Hour Workshops

Com

pute

r Bas

icsM

essa

ging

, M

ail

PC

Buyi

ng

Ope

rati

ng

Syst

em

Basi

cs

Introduction to Windows 7Four 3-hour

Courses

Getting Started with Windows 7

Stay Safe with Windows 7

Pick the Right PC

No 3-Hour Equivalent

Start Here with Windows 7

Connecting with Friends &

Family

Chat with Instant

Messaging

1-Hour Courses

3-Hour Courses

Digi

tal P

hoto

grap

hyD

igit

al

Cam

eras

Wor

king

W

ith

Dig

ital

Ph

otos

Dig

ital

M

ovi

es

Shar e

Phot os

Digital Photo Editing

Creative Photo Slideshows

Digital Photo Editing 2

Digital Photo Editing 1

Organize your Digital Photos

Create a Digital Movie

Share Your Digital Photos

1-Hour Courses

3-Hour Courses

No 3-Hour Equivalent

Digital Camera Tips and Tricks

No 3-Hour Equivalent

www.mypcprogram.comMy PC Program Overview

Page 13: My PC Series Program Overview

My PC: 1 Hour SeriesWorkshops

Personal Enrichment

WorkforceDevelopment

Office Worker

IT Professional

CertificationOffered by learning Institution

DeveloperOffered by learning

Institution

NetworkingOffered by learning

Institution

Advanced ComputerOffered by learning Institution

Office ProductivityOffered by learning Institution

Introduction to Computers/PCOffered by learning Institution

9 to 12 hoursIntroduction to Windows 7®

My PC: 3 Hour SeriesWorkshops

My PC Program Overview www.mypcprogram.com

Page 14: My PC Series Program Overview

My PC Series – Free Support ToolkitsFaculty Toolkit

Class-ready PowerPoint materials

Instructor manualsAudience–friendly student handouts Dedicated teacher

support aliasMy PC Program Overview www.mypcprogram.com

Page 15: My PC Series Program Overview

My PC Series – Free Support ToolkitsProgram Administrator Toolkit Curriculum roadmap Customizable marketing fliers Course outlines Web copy

My PC Program Overview www.mypcprogram.com

Page 16: My PC Series Program Overview

My PC Series – Free Support ToolkitsTechnical/Lab Manager Toolkit Classroom setup guide Readiness checklist Troubleshooting guide Resource kit Dedicated technical support alias

My PC Program Overview www.mypcprogram.com

Page 17: My PC Series Program Overview

My PC Series — Student Website

www.mypcstudent.com Workshop handouts Windows 7 resources Class descriptions for

all My PC Series workshops

Online Directory of My PC Series providers

My PC Program Overview www.mypcprogram.com

Page 18: My PC Series Program Overview

How To Get Started Go to microsoft.com/mypc

Click Learn More for program information and to download our online Evaluation Toolkit

Click Download Center to register and get access to the workshop content and toolkits

My PC Program Overview www.mypcprogram.com

Page 19: My PC Series Program Overview

Library Survey Feedback

Survey was sent to over 140 libraries across the U.S. that registered on the My PC Series website

Survey responses are from libraries either delivering or planning on delivering workshops in CY2012

My PC Program Overview www.mypcprogram.com

Page 20: My PC Series Program Overview

Library Survey Feedback

28.5%

42.9%

28.6%

Satisfaction with My PC Series Workshop Materials

Other Very Good Good

Patrons are the intended audience for 93% of respondents

48.2% have or will be scheduling My PC Series workshops in CY2012

44.8% are still evaluating whether to offer the workshops

My PC Program Overview www.mypcprogram.com

Page 21: My PC Series Program Overview

Library Survey Feedback

My PC Program Overview www.mypcprogram.com

Excellent handouts. It is great not to have to develop your own publicity, presentation and follow up materials.

Great course materials, just the right amount of content for each workshop.

Excellent patron handouts, very easy classes to implement. Course material is thorough, so it does not require extensive prep time to put on a polished class.

Easy to follow and all of the prep work for delivering this type of training is already completed.

Just get in there and do it.

Page 22: My PC Series Program Overview

Library Experiences• Kelli Staley [email protected]

Lansing Public Library, IL• Jennifer Clark [email protected]   

The Brookfield Library, CT• Bob Mulholland [email protected]

Sayreville Public Library, NJ

My PC Program Overview www.mypcprogram.com

Page 23: My PC Series Program Overview

Still have questions?Email us at:

[email protected]

Find us on the web at: http://www.microsoft.com/mypc

Thank you!

My PC Program Overview www.mypcprogram.com

Page 24: My PC Series Program Overview

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