my personal learning paper
TRANSCRIPT
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Posters five forces of
competition modelCost leadership Differentiation
Rivalry against
existing competitors
Once a company holds the lowest
cost position in the market, its
competitors will hesitate to
compete in terms of price
Once a products meaningful
uniqueness makes purchasers
highly satisfied, it may build up
loyalty in them
Bargaining power of
buyers
Lowest cost position can help a
company eliminate the bargaining
power of customerscustomersstop bargaining if theres no
elsewhere to find a lower price
Loyalty also means customers
keep sticking to a product without
caring too much about its price
Bargaining power of
suppliers
A low-cost leader dominating
market share can compel powerful
suppliers to reduce price or, at
least, curb the level of price
increases set by suppliers.
On grounds of products
uniqueness, differentiation
strategy followers can increase
their prices to make up for the
costs charged by suppliers
Threats of new
entrants
To compete and break the costbarrier which is set by low-cost
leader, new entrants must enter the
industry at a large scale and accept
low profits in the long term until
balance and move on efficiently
To enter the market, new entrantsmust be able to provide a product
whose features are more attractive
or better than existing products' or
a better product with a lower
price.
Threats of substitute
products (*)
A company following cost
leadership strategy provides
customers price value and retains
its customers by keep providing
good prices to deal with substitute
products issue
Without loyalty , customers may
change to other products or
substitutes which are satisfying to
them (better features , better
price)
Figure 2. Cost Leadership and Differentiation in relationship toPosters five forces
(*) I still remember when you, Dr. Jones, mentioned substitute products, you gave us an example
of different types of cell phone. Your point was thata substitute product of a cell phone is
another one with different, better features or abetter price (like a Nokia cell phone and an
Iphone4). From my point of view, a substitute product is a product which is not the same type as
the substituted product. I mean, an Iphone4a cell phone is not the substitute product of a Nokiacell phone. The substitute product of a Nokia cell phone should be an Ipadwhich is merely not
a cell phone (a tablet computer) but it can be brought along and can be used to make a phone call
like a cell phone. The substitute product of a motorbike is an e-bike, not another motorbike of a
different brand, having different features. I am wondering whether my perspective on this is
accurate or not. I hope you can help me to have precise understanding.
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B/ Some examples related to the issue
Examples of organizations / companies using Cost Leadership strategyName of the
company /
organization
Type of
businessHow they carry out the strategy
McDonalds
Fast food
_ Divide labor force efficiently for its production processes
_ Apply tight management control and product development
strategy effectively
_ Have a strong top-down style of management
_ Use fewer in-store managers allows the company to hire lower-
wage workers
_ Purchase the land and building for its restaurants chain with a
good price
Enable McDonalds to offer customers the most reasonableprices everyday
Wal-Mart Discount
department
stores and
warehouse
stores
_ Obtain merchandise in bulk for cheaper prices
_ Develop close relationships with suppliers and vendors to secure
goods with the cheapest possible price
_Develop its own distribution network to cut out the cost of
traditional shipping methods or external supply chains
Enable Wal-Mart to implement the every day low prices(EDLP) strategyoffer customers products with the
lowest prices day in , day out
Examples of organizations / companies using Differentiation strategyName of the
company /
organization
Type of
businessHow they carry out the strategy
Apple Inc. Consumer
electronics,computer
software,
and
personal
computers
_ Create its own hardware (Macintosh) and software whose
features are nowhere to be found and bring customers new
experience of using PC.
_ Have a very strong public association with high quality and
unique product design, even its showrooms._ Apple's cheapest computers and electronics are consistently in
the midrange, so its computers can satisfy customers statusneed.
_Innovate new products year in, year out , which makes the
companys customers never feel enough Enable Apple to charge higher while nurturing
customers loyalty so well
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II. Just-in-Time (JIT)A/ My perspective on the issue
Just-in-Time (JIT) is a Japanese management philosophy which concentrates on low-cost high
quality product, on-time production and waste elimination (including time and resources) inproduction process by producing the right product to meet the right demand
+ In the correct quantity
Demand pulls production (1)Minimize inventory and save costs (*)
+ At the correct time
Workers and managers must work where required at any given time and try to diminish any
holds-up (Lateness of suppliers, product errors) (2)
All processes should be kept running continuously to avoid idle time (3)
(1) + (2) + (3) Save time (**)
(*) + (**) A drive for continuous improvement
B/ Relationship to Total Quality Management (TQM)
_ According to the overarching principles of JIT, when inventory is kept to a minimum degree, a
company can save costs (*), therein lies lower cost of TQM . In other words,JIT cuts the cost of
quality.
_ Not only does JIT save cost (*), but it also saves time (**) and to do so, (1) , (2) and (3) must
be implemented meticulously, especially (2). Therefore, it is possible to deduce thatJIT
improves quality.
_Better quality means less inventory and a better, easier-to-employ JIT system
Ford once applied JIT successfully for Ford KA production