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    2 | P a g e

    Posters five forces of

    competition modelCost leadership Differentiation

    Rivalry against

    existing competitors

    Once a company holds the lowest

    cost position in the market, its

    competitors will hesitate to

    compete in terms of price

    Once a products meaningful

    uniqueness makes purchasers

    highly satisfied, it may build up

    loyalty in them

    Bargaining power of

    buyers

    Lowest cost position can help a

    company eliminate the bargaining

    power of customerscustomersstop bargaining if theres no

    elsewhere to find a lower price

    Loyalty also means customers

    keep sticking to a product without

    caring too much about its price

    Bargaining power of

    suppliers

    A low-cost leader dominating

    market share can compel powerful

    suppliers to reduce price or, at

    least, curb the level of price

    increases set by suppliers.

    On grounds of products

    uniqueness, differentiation

    strategy followers can increase

    their prices to make up for the

    costs charged by suppliers

    Threats of new

    entrants

    To compete and break the costbarrier which is set by low-cost

    leader, new entrants must enter the

    industry at a large scale and accept

    low profits in the long term until

    balance and move on efficiently

    To enter the market, new entrantsmust be able to provide a product

    whose features are more attractive

    or better than existing products' or

    a better product with a lower

    price.

    Threats of substitute

    products (*)

    A company following cost

    leadership strategy provides

    customers price value and retains

    its customers by keep providing

    good prices to deal with substitute

    products issue

    Without loyalty , customers may

    change to other products or

    substitutes which are satisfying to

    them (better features , better

    price)

    Figure 2. Cost Leadership and Differentiation in relationship toPosters five forces

    (*) I still remember when you, Dr. Jones, mentioned substitute products, you gave us an example

    of different types of cell phone. Your point was thata substitute product of a cell phone is

    another one with different, better features or abetter price (like a Nokia cell phone and an

    Iphone4). From my point of view, a substitute product is a product which is not the same type as

    the substituted product. I mean, an Iphone4a cell phone is not the substitute product of a Nokiacell phone. The substitute product of a Nokia cell phone should be an Ipadwhich is merely not

    a cell phone (a tablet computer) but it can be brought along and can be used to make a phone call

    like a cell phone. The substitute product of a motorbike is an e-bike, not another motorbike of a

    different brand, having different features. I am wondering whether my perspective on this is

    accurate or not. I hope you can help me to have precise understanding.

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    3 | P a g e

    B/ Some examples related to the issue

    Examples of organizations / companies using Cost Leadership strategyName of the

    company /

    organization

    Type of

    businessHow they carry out the strategy

    McDonalds

    Fast food

    _ Divide labor force efficiently for its production processes

    _ Apply tight management control and product development

    strategy effectively

    _ Have a strong top-down style of management

    _ Use fewer in-store managers allows the company to hire lower-

    wage workers

    _ Purchase the land and building for its restaurants chain with a

    good price

    Enable McDonalds to offer customers the most reasonableprices everyday

    Wal-Mart Discount

    department

    stores and

    warehouse

    stores

    _ Obtain merchandise in bulk for cheaper prices

    _ Develop close relationships with suppliers and vendors to secure

    goods with the cheapest possible price

    _Develop its own distribution network to cut out the cost of

    traditional shipping methods or external supply chains

    Enable Wal-Mart to implement the every day low prices(EDLP) strategyoffer customers products with the

    lowest prices day in , day out

    Examples of organizations / companies using Differentiation strategyName of the

    company /

    organization

    Type of

    businessHow they carry out the strategy

    Apple Inc. Consumer

    electronics,computer

    software,

    and

    personal

    computers

    _ Create its own hardware (Macintosh) and software whose

    features are nowhere to be found and bring customers new

    experience of using PC.

    _ Have a very strong public association with high quality and

    unique product design, even its showrooms._ Apple's cheapest computers and electronics are consistently in

    the midrange, so its computers can satisfy customers statusneed.

    _Innovate new products year in, year out , which makes the

    companys customers never feel enough Enable Apple to charge higher while nurturing

    customers loyalty so well

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    II. Just-in-Time (JIT)A/ My perspective on the issue

    Just-in-Time (JIT) is a Japanese management philosophy which concentrates on low-cost high

    quality product, on-time production and waste elimination (including time and resources) inproduction process by producing the right product to meet the right demand

    + In the correct quantity

    Demand pulls production (1)Minimize inventory and save costs (*)

    + At the correct time

    Workers and managers must work where required at any given time and try to diminish any

    holds-up (Lateness of suppliers, product errors) (2)

    All processes should be kept running continuously to avoid idle time (3)

    (1) + (2) + (3) Save time (**)

    (*) + (**) A drive for continuous improvement

    B/ Relationship to Total Quality Management (TQM)

    _ According to the overarching principles of JIT, when inventory is kept to a minimum degree, a

    company can save costs (*), therein lies lower cost of TQM . In other words,JIT cuts the cost of

    quality.

    _ Not only does JIT save cost (*), but it also saves time (**) and to do so, (1) , (2) and (3) must

    be implemented meticulously, especially (2). Therefore, it is possible to deduce thatJIT

    improves quality.

    _Better quality means less inventory and a better, easier-to-employ JIT system

    Ford once applied JIT successfully for Ford KA production