myfloridamarketplace customer round table (crt) meeting · annual vendor inactivation •on nov....
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![Page 1: MyFloridaMarketPlace Customer Round Table (CRT) Meeting · Annual Vendor Inactivation •On Nov. 15, 2018, MFMP inactivated 12,092 vendors not actively doing business with the State](https://reader034.vdocuments.net/reader034/viewer/2022050205/5f58d475d0521f7eab5f3384/html5/thumbnails/1.jpg)
Feb. 7, 2019
MyFloridaMarketPlace
Customer Round Table (CRT)
Meeting
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Agenda
• DMS Staff Changes
• Updates Since Last CRT
• FLAIR Gap
• Coming Soon
• Training Updates
• Open Forum
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Agenda
• DMS Staff Changes
• Updates Since Last CRT
• FLAIR Gap
• Coming Soon
• Training Updates
• Open Forum
![Page 4: MyFloridaMarketPlace Customer Round Table (CRT) Meeting · Annual Vendor Inactivation •On Nov. 15, 2018, MFMP inactivated 12,092 vendors not actively doing business with the State](https://reader034.vdocuments.net/reader034/viewer/2022050205/5f58d475d0521f7eab5f3384/html5/thumbnails/4.jpg)
DMS Staff Changes
• Betsy Chance
Operational Lead
• Jillian Green
Buyer Specialist
• Ashley Balkcom
Sourcing and Analysis
Specialist
• Hue Reynolds
Technical Lead
• Tyler Brown
System Project Specialist
(Vendor Liaison)
• Rebecca Livingston
System Project Specialist
TechnicalOperations
MFMP Team
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Agenda
• DMS Staff Changes
• Updates Since Last CRT
• FLAIR Gap
• Coming Soon
• Training Updates
• Open Forum
![Page 6: MyFloridaMarketPlace Customer Round Table (CRT) Meeting · Annual Vendor Inactivation •On Nov. 15, 2018, MFMP inactivated 12,092 vendors not actively doing business with the State](https://reader034.vdocuments.net/reader034/viewer/2022050205/5f58d475d0521f7eab5f3384/html5/thumbnails/6.jpg)
Annual Customer Survey
• Survey results concluded that overall customer
satisfaction is 96.94 percent
Thank you to those who participated!
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Utilization Updates
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Purchase Orderand Contract
Invoice Catalog ReceivingGoods in MFMP
eQuote
MFMP Agency Utilization Outcomes
Goal Average Utilization
• Check out our Utilization Support Webpage and notify us if
your agency is interested in utilization support
• Second quarter scorecard is available on the MFMP website
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Catalog Update
• Sabre Communications
Corporation
• Freedom Communication
Technologies
• RELM Wireless
Corporation
• Casio
• Kyocera
• ThreeZ
• (Disposable Paper)
• McKesson
• (Medical Supplies)
Punchout CatalogsLine Item
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Agency Account Cleanup
Sept. 27, 2018 Visit your agency’s
folder on Secure
Reports titled
“Customer_
Account_CleanUp”
Transactions
associated with
inactivated
accounts are
accessible via
system searches,
Secure Reports,
and Analysis
reports
Agency customer
accounts were
inactivated that had
expired passwords
and had not logged
into MFMP since
July 1, 2013
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Annual Vendor Inactivation
• On Nov. 15, 2018, MFMP inactivated 12,092
vendors not actively doing business with the
State of Florida
• Vendors that met at least one of the following
criteria since July 1, 2016, were not inactivated:
Received a
payment
through FLAIR
Received an
MFMP purchase
order
Valid OSD
Certified Business
Enterprise
certificate on file
Logged into the
Vendor
Information
Portal (VIP) or
MFMP Sourcing
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We have made updates to the following web
pages on the MFMP website:
Website Updates
• Utilization Initiative and
Scorecard
• Program Information
• Release Notes
• MFMP University
• Reporting in MFMP
• Vendor Registration
• Vendor Training
• Contact MFMP
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Agenda
• DMS Staff Changes
• Updates Since Last CRT
• FLAIR Gap
• Coming Soon
• Training Updates
• Open Forum
![Page 15: MyFloridaMarketPlace Customer Round Table (CRT) Meeting · Annual Vendor Inactivation •On Nov. 15, 2018, MFMP inactivated 12,092 vendors not actively doing business with the State](https://reader034.vdocuments.net/reader034/viewer/2022050205/5f58d475d0521f7eab5f3384/html5/thumbnails/15.jpg)
FLAIR Gap Outreach
31
October
Began Identifies
Potential gaps
between FLAIR
payments and
MFMP transaction
fees billed/reported
in VIP
Communicate
Work with vendors
to collect any
additional fees not
previously paid
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Agenda
• DMS Staff Changes
• Updates Since Last CRT
• FLAIR Gap
• Coming Soon
• Training Updates
• Open Forum
![Page 17: MyFloridaMarketPlace Customer Round Table (CRT) Meeting · Annual Vendor Inactivation •On Nov. 15, 2018, MFMP inactivated 12,092 vendors not actively doing business with the State](https://reader034.vdocuments.net/reader034/viewer/2022050205/5f58d475d0521f7eab5f3384/html5/thumbnails/17.jpg)
Commodity Codes Update
• MFMP plans to update the commodity code list
based on United Nations Standard Products and
Services Codes (UNSPSC v21) released in late
2018
• For more information on this process, visit our
Commodity Code page on the DMS Website
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Upcoming Workflow Analysis
Criteria used for analysis
• Purchasing unit indicator (PUI)
• Object code• Commodity code
• Dollar amount
Requisition
cycle time
Invoice
cycle time
Number of
requisition
approvers
Number of
invoice
approvers
For the following areas of focus
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Agenda
• DMS Staff Changes
• Updates Since Last CRT
• FLAIR Gap
• Coming Soon
• Training Updates
• Open Forum
![Page 20: MyFloridaMarketPlace Customer Round Table (CRT) Meeting · Annual Vendor Inactivation •On Nov. 15, 2018, MFMP inactivated 12,092 vendors not actively doing business with the State](https://reader034.vdocuments.net/reader034/viewer/2022050205/5f58d475d0521f7eab5f3384/html5/thumbnails/20.jpg)
Statewide Training
• Ft. Lauderdale
– Feb. 18 - 19
– Workshops/Seminars are filling up
• Northeast Florida
– Spring 2019
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Agenda
• DMS Staff Changes
• Updates Since Last CRT
• FLAIR Gap
• Coming Soon
• Training Updates
• Open Forum
![Page 23: MyFloridaMarketPlace Customer Round Table (CRT) Meeting · Annual Vendor Inactivation •On Nov. 15, 2018, MFMP inactivated 12,092 vendors not actively doing business with the State](https://reader034.vdocuments.net/reader034/viewer/2022050205/5f58d475d0521f7eab5f3384/html5/thumbnails/23.jpg)
Open Forum
Feedback