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myGB Client Benefits

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Page 1: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

myGB Client Benefits

Page 2: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

We guide people at a vulnerable time to achieve the best outcomes for their health and financial wellbeing

We guard the assets of those who trust us to manage their claims and risk programs

We go beyond expectations in the continuous pursuit of a better way

Guide. Guard. Go beyond.

Page 3: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

What’s inside?

myGB

overview

1myGB

team

2myGB

education

3myGB

online

4myGB

extras

5

Page 4: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

myGBA suite of client services that you’ll love!

Page 5: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

1. myGB suite of services

myGBteam is the heart of myGB: it’s the dedicated

team who will support you and your business.

myGBeducation provides fantastic training to benefit you, your organisation and

your career.

myGBonline helps you manage your claims

smarter and more efficiently through a suite of tools and

applications.

myGBextras provides you with additional benefits that

go beyond what you’d expect from a claims management provider.

Page 7: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

2. myGBteam

Dedicated Account

ManagerStructured Client

Engagement

Experienced

team

Page 9: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

3. myGBeducation

Interactive online

training courses

All your certificates of

completion stored

online

Register for face-to-

face sessions - over

100 per year

Page 10: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

GB’s online learning system gives you 24/7 access to our most popular training modules, as well as the ability to manage your

registrations and certificates for face-to-face sessions.

myGBed online learning system

Page 11: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

100

s of

free

face

-to-

face

ses

sion

s

Page 12: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Interactive online sessions

Page 13: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Video sessions• Basics of

determining a claim

• Common Law Basics

• Completing a Report

• Employer Obligations Watch now!

Page 14: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

New courses, topical content

Motivation and Millennials – Managing your Younger

Workers

Coming of Age – OHS Implications of the Ageing

Workforce

Page 15: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Track your progress

Jane Smith

Page 16: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Find it all on myGBed.com.au

Complete online training, enrol in face-to-face sessions and

manage your certificates at

myGBed.com.au

Page 17: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Claims StatsRegister now!

Go to myGBed.gallagherbassett.com.au

Click

“register”

under “login”

and “course

catalogue”

Enter your

details

When asked

for the

registration

code enter

myGBed

Wait for the

confirmation

email and

confirm your

account

Page 19: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

4. myGBonline

Injury EdgeReporting portal

Page 20: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Our self-service reporting and data analysis tools give you powerful intelligence about your claims. Get the big picture with an executive

dashboard, or look closer at reporting on individual claims.

Online client reporting portal

Page 21: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

myGBonline reporting portal

Designed

specifically for

workers’

compensation

Fast, secure

and private

document

sharing that

allows GB to

share

documents

with you

Accessible

anytime,

anywhere

No cost -

complimentary

for GB clients

Tailored trend

analysis

Page 22: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Claims StatsmyDashboardsDashboard reporting details clients premium sensitive claims and current hot spots, driving costs, to assist with budgeting and forecasting.

Page 23: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Our self-service reporting and data analysis tools give you powerful intelligence about your claims. Get the big picture with an executive

dashboard, or look closer at reporting on individual claims.

Injury Edge

Page 24: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Automatic upload of historical claims

data

Secure online access anywhere,

anytime

Improve efficiency by eliminating manual tasks

Injury Edge is GB’s

online injury

management

system.

Injury Edge lets you

capture, manage,

track and report on

your workplace

injuries and

compensation

claims.

More information about Injury Edge

Page 26: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Talk to a myGB consultant

Talk to a myGB consultant about Injury Edge today

Fully featured system Keep claims up to date in one secure location Stay on top of work and non-work related

injuries and claims, and promptly recall any claim

Eliminate manual uploading of documents Get automatic reminders for all key actions Identify performance improvements with in-

depth analytics Automatically upload historical data 24/7 access to the system anywhere, anytime

Discounted rate for GB clients

Page 27: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

5. myGBextras

Guideline GB AssistNetworking

and Events

Page 28: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

GB hosts regular industry forums featuring experienced keynote speakers that present on key topics suggested by our clients.

Networking and events

Page 29: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Networking and eventsHear from industry thought leaders on the topics that matter most to you

Page 30: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

GB’s GuideLine injury assistance hotline is a telehealth service providing your employees with 24/7 access to triage health

professionals who can assess, report and provide treatment advice following an injury, illness or incident.

GuideLineInjury Assistance Hotline

Page 31: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Claims StatsGuideline Features

Immediate

referral if

required to our

approved

medical provider

network of

qualified Doctors,

Physios etc.

Mitigates the

severity of

injuries to reduce

claims duration

and costs

A meaningful

and competitive

employee benefit

Easy to set up,

communicate

and launch

Immediate

medical advice

for your injured

workers

Delivery of early

intervention

services

including:

incident

notification,

reporting and

treatment advice

Page 32: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

“Of the 2,325 injured workers who have called Guideline, only 7% have converted to a workers’ compensation claim, significantly reducing our numbers.”

Page 33: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Find out more about GuideLine

24/7 early intervention services

for workplace injuries

Reduction in premium, claims

durations and costs

Meaningful and competitive

employee benefit

Talk to a myGB consultant about

GuideLine

Page 34: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

The GB Assist Program delivers personal injury consultancy services through a team of highly-trained personnel with

extensive capabilities across a range of PI disciplines

GB Assist

Page 35: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

GB Assist services

OHS

Consultancy

RTW

Management

Auditing and

compliance

Self insurance

advice

Page 36: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

GB Assist in action – a case studyBechtel was responsible for the design and build of a liquefied natural gas complex through three simultaneous construction projects on Curtis Island.

Bechtel engaged GB Assist to provide injury management service.

1,127

workers’

comp’

claims

11,108

work and

non-work

related

incidents

24%

reduction in

premium

rate

Page 37: myGB Client Benefits - Gallagher Bassett · Overview: Client benefits designed with you in mind. 2. myGBteam Dedicated Account Manager Structured Client Engagement Experienced team

Find out more about GB assistWant to know more about how GB Assist can help your business? Talk to a GB Assist consultant today.

LET’S GO