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myTV SUPER

How to Change or

Recover Lost Password

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1 How to Change Password (myTV SUPER Web) ......................................................................................... 2

2 How to Change Password (myTV SUPER Box) .......................................................................................... 6

3 How to Recover Lost Password (myTV SUPER Web) ............................................................................. 9

4 How to Recover Lost Password (myTV SUPER Box) ........................................................................... 15

MENU

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myTV SUPER Box How to Change Password

1 How to Change Password (myTV SUPER Web) 1. Navigate to www.mytvsuper.com/tc on your browser. Select Login / Memberzone.

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myTV SUPER Box How to Change Password

1 How to Change Password (myTV SUPER Web)

2. On the Login with Customer ID page, enter your Customer ID and Account Password

before click on Submit.

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myTV SUPER Box How to Change Password

1 How to Change Password (myTV SUPER Web)

3. On the Member Zone page, press on Change Password, then enter your Existing account

password, New account password and Confirm new account password before to click on

Submit.

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myTV SUPER Box How to Change Password

1 How to Change Password (myTV SUPER Web)

4. After successfully updated your myTV SUPER account password, you can see the

message as below on the Change Password page.

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myTV SUPER Box How to Change Password

2 How to Change Password (myTV SUPER Box)

1. On the Video On demand (VOD) page, press the MENU button .on your remote.

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myTV SUPER Box How to Change Password

2 How to Change Password (myTV SUPER Box) 2. Click on Change Password.

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myTV SUPER Box How to Change Password

2 How to Change Password (myTV SUPER Box) 3. On the Change account password page, enter your Existing account password and your

New account password before pressing Confirm.

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myTV SUPER Web How to Recover Lost Password

3 How to Recover Lost Password (myTV SUPER Web) 1. Navigate to www.mytvsuper.com/tc on your browser. Select Login / Memberzone.

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myTV SUPER Web How to Recover Lost Password

3 How to Recover Lost Password (myTV SUPER Web) 2. On the Login with Customer ID page, click on Forget account password.

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myTV SUPER Web How to Recover Lost Password

3 How to Recover Lost Password (myTV SUPER Web) 3. Enter your Customer ID in the space provided, Tap Next.

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myTV SUPER Web How to Recover Lost Password

3 How to Recover Lost Password (myTV SUPER Web) 4. Input your complete phone number in the space provided and press Next.

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myTV SUPER Web How to Recover Lost Password

3 How to Recover Lost Password (myTV SUPER Web) 5. A new password will be sent to you via SMS, press OK to finish.

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myTV SUPER Web How to Recover Lost Password

3 How to Recover Lost Password (myTV SUPER Web) 6. Finally, registered phone number will receive the following SMS content.

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myTV SUPER Box How to Recover Lost Password

4 How to Recover Lost Password (myTV SUPER Box) 1. On the Video On demand (VOD) page, press the MENU button .on your remote.

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myTV SUPER Box How to Recover Lost Password

4 How to Recover Lost Password (myTV SUPER Box) 2. Click on Change Password.

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myTV SUPER Box How to Recover Lost Password

4 How to Recover Lost Password (myTV SUPER Box) 3. Click on Forget account password.

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myTV SUPER Box How to Recover Lost Password

4 How to Recover Lost Password (myTV SUPER Box) 4. Input your complete phone number in the space provided and press Next.

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myTV SUPER Box How to Recover Lost Password

4 How to Recover Lost Password (myTV SUPER Box) 5. A new password will be sent to you via SMS, press OK to finish.

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myTV SUPER Box How to Recover Lost Password

4 How to Recover Lost Password (myTV SUPER Box) 6. Finally, registered phone number will be received the following SMS content.