n avigating your career in the era of healthcare reform © copyright reserved
TRANSCRIPT
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NAVIGATING YOUR
CAREER IN THE ERA OF HEALTHCARE REFORM
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Pathway To The CEO Suite Has Changed
1984- 7,000+ Hospitals, Few Systems
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Chief Executive Officer
Chief OperatingOfficer
CFO CNOVP Professional
ServicesVP Support
Services
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Sample Org. Chart 2014
BOARD OF DIRECTORS
PRESIDENT
Board Legal Counsel
Board Administrator
Chief Compliance
Officer
Chief Human Resources
Officer
Chief Information
Officer
Vice PresidentStrategic Services
Chief Foundation
Officer
Chief Legal OfficerLegal
Services
Chief Financial Officer
Vice President of Legal
Services &Corporate
Responsibility
Vice President Revenue Cycle/
PHO
CHIEF OPERATING
OFFICER
Chief Medical Officer
Physician Services and
Network Development
Vice PresidentOncology, Palliative
Care, Breast Health Svs
Vice President
Facilities & Support Services
InterimChief Admin
Chief Nursing Officer &
Chief Admin. Officer
Chief Admin. Officer
Vice President
OrganizationTransforma-
tion
Chief Admin. Officer
Chief Admin. Officer
Chief Medical Officer
Clin & Quality Services.Chief Pt.
Safety Officer
Vice PresidentHealth & Wellness
Medical Director Wellness Center
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Logjam At The Top
49ers and Boomers
M+A (5600 Hospitals- 60% systems)
Physician Executives
Non- Traditional?
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Navigating Your Career
Career Planning in the Era of Confusion
Long race to the mountaintop- So, you want to be a CEO?
Winning the big one- surviving the CEO search process
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Career Planning in the Era Of Confusion
What do you really want to be…..?
30+ yrs
3yrs? 5yrs?
Honest self analysis
It’s not just about you!
Prepared to be opportunistic
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Getting to the Top-Your Career Network
Mentors
Professional Associations
Career Coach
Social Media- LinkedIn, FaceBook, Twitter
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EXECUTIVE SEARCH FIRMS
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Executive Search Firms
Retainer
Contingency
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Executive Search Firms
Association of Executive Search Consultants
Modern Healthcare- 33 Healthcare Search Firms
Most CEO searches done by <20 consultants
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Working With Search Firms-Do’s And Don’ts
Do’s
Be Visible
Be Helpful
Be Open minded
Be Honest- Full Disclosure
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Working With Search Firms-Don’ts
Only call when you need something
Encourage Pitbull Gatekeeper
Be a Tire- kicker
Leave Them at the Alter
Be a pest
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RULES FOR RESUMES
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Rules For Resumes
1. Who/What/Where/When
2. REVERSE CHRONOLOGICAL ORDER!
3. Show me how to find you
4. List accurate dates
5. No omissions
6. Not set in stone- tailor to opportunity
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CEO RESUMES
Focus on Mission/Vision/Values and Outcomes
What role did you play in transforming the organization and achieving desired outcomes?
De- Hospitalize
Resume vs. CV
Not set in stone- tailor to job
When you hit send…..
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Interviews- 3 Types
With Search Firm
1-on-1 With Hiring Entity
Search Committee
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Interview With Search Firm
Guaranteed answers on Linked-In!!!
Help me help you
“If you tell the truth you don’t have to remember anything” -- Mark Twain
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Guaranteed Answers!!
31 "Killer" Interview Questions
10 Toughest Interview QuestionsAnswered- Forbes
Smart Answers to Awkward Interview Questions
301 Smart Answers to Tough Interview Questions
30 Smart Answers to Tough Interview Questions
CV Screen’s Top 10 Interview Questions
Handling Tricky Interview Questions
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Interview With Company
Many senior level positions filled w/o search committee
Interviews with potential peers + subordinates
How to get your message across when no one is asking questions
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How To Be An Internal Candidate
How you act during the search process can impact your chances
Knock the chip off your shoulder
Avoid the “Interim” tag, if possible
Search firms aren’t trying to beat you out!
Use as a learning experience
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Search Committee Interview
Before- Getting Up To Bat
Your Interview- Everything Counts!
After You Leave- Deliberation
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Before- Getting Up To Bat
Search firm considers pool of several hundred candidates
Firm interviews 12+ and presents 8-10 to SC
SC selects 4-6 to interview on-site
90 minute sessions, over 2 days
SC preparation
Your interview slot
Listen to your Search Consultant!
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Your Interview- Everything Counts!
75 mins- 8-10 SC members- Do the math!
The Entrance- Handshake or not?
Dress and grooming
Know your committee- don’t overdo it
Tell us about yourself- 5 minute bio
Don’t forget the human side
Answer the question succinctly - take notes
War stories
Read your audience- watch your consultant
“What questions do you have for us?”
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TOP UNFORCED ERRORS
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Top Unforced Errors #1
Top Reason for eliminating candidate
Seen as sign of arrogance
Focus on reducing in all encounters
3 Little WordsI, me my
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Top Unforced Errors #2
He/She didn’t answer my question!
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Top Unforced Errors #3
Your questions to Committee
Worst- “ No, I think you answered all my questions”
Superficial Questions- not done homework
Too Many Questions- remember- read audience
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Top Unforced Errors #4
Poor/Annoying Speech Patterns
Ah, Uh, Umm
Like, stuff, kinda/sorta
You Know…
I mean…
To tell you the truth…
Honestly…
Stall words- we all have them
Questioner knows his name
Acronyms/jargon- inside baseball
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Top Unforced Errors #5
Lack of Engagement
He/She didn’t seem to know about us
Knowledge of our issues
Ability to articulate The Big Picture
CHEMISTRY
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After You Leave- Deliberation
How do they narrow the field?
Less scientific than you might think
Potential for Misperception
Straw vote- discussion
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Congratulations! – 2nd Round
You’ve made it to base camp!
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2nd Round
If you accept- this is real!
Confidentiality can’t be guaranteed
Much more intensive/extensive- see how you conduct yourself in different venues
2-4 Days- Spouse/S.O. involved
References
Background Checks- have you Googled yourself?
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The Offer
Know your Comp Package
Make desires/requirements known early
How to negotiate
Remember- the consultant represents client
Golden Handcuffs
No 11th Hour Surprises
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SUMMARY
“ You have to learn the rules of the game- then you have to play better than anyone else.”
– Albert Einstein
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Cell: 214.697.3479Email: [email protected] Address: 3824 Cedar Springs Rd. #801-4909 Dallas, TX 75219
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