nailing distributed development with effective collaboration - matt ryall
DESCRIPTION
Distributed teams put additional strains on what is fundamentally a communication and collaboration challenge in building software. Matt Ryall, senior development manager for Confluence, shares his experience on how Atlassian and several of our clients are using collaboration tools like Confluence and HipChat to help overcome geographic boundaries, and ship great software on time.TRANSCRIPT
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#atlassian
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Matt Ryal l • Head of Engineering, Confluence • Atlassian • @mryal l
Nailing Distributed Development:Effective collaboration in distributed teams
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Individuals and interactions over
process and tools
– Manifesto for Agile Software Development
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Jean-Michel Lemieux (“JML”) VP of Engineering
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Jean-Michel Lemieux (“JML”) VP of Engineering
JML
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JML
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We need to start a new development office in Asia. !
How about we kick it off with Confluence?
JML
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JML
We need to start a new development office in Asia. !
How about we kick it off with Confluence?
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JML
We need to start a new development office in Asia. !
How about we kick it off with Confluence?
Matt
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JML
No worries, mate!
We need to start a new development office in Asia. !
How about we kick it off with Confluence?
Matt
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JML
Matt
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JML
What will they work on? What if we can’t communicate? What if their code is bad?
Matt
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8½ hrs
3-4 hrs
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1. Meet your team.
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Clearly separate.
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Clearly separate. Minimal learning curve.
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Clearly separate. Minimal learning curve.
Important but not critical.
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A six-month mission
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A six-month mission
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A six-month mission
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2. Share your plan and your values.
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Spec
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Spec
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ConfluenceCollaboration Central
• Knowledge sharing & collaboration for your team!
• Write documents, share them!
• Best online editing experience
Create-share-discover cycle
Create-share-discover cycle Recent releases
• Confluence 4.0 – new WYSIWYG editor, macro placeholders, Share button!
• Confluence 4.1 – page layouts!
• Confluence 4.2 – WYSIWYG templates!
• Confluence 4.3 – mobile UI, “Like” button, popular content, in-page notifications
Confluence 2013 goals
• Lustworthy – beautiful and easy to use!
• Onboarding – easy to get started!
• Enterprise – robustness & scalability
Confluence 2013 goals
• Insert diagram here
Confluence 5.0
• Redesigned with Atlassian Design Guidelines (ADG)!• New header, integrated app switcher!
• New typography, colours, icons!
• Space navigation sidebar!
• Create experience!
• Enterprise user management improvements
Confluence 5.0
Sidebar navigation
New header
New typography, icons, etc.
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Atlassian Engineering Values!
How does build software?!
3
DELIVER CUSTOMER VALUE
The Prime Directive:
Congrats - you were picked out of 72 companies!!• Pilot project. A developer gave the demo and a good heated
discussion with the team.!• Company values and delivery focus!• Ability to scale with Atlassian and think big!• Vietnam education and hard working culture (albeit language
is still a challenge given how quickly we collaborate)!• Design agency and eye for design and user experience!
!
• Challenges: English, products that last for ever, including all our teams in the Atlassian culture.
4
What’s made successful?!
What’s made successful?
1.Software development is changing!
2.Business model innovation!
3.Long-term thinking
Where is heading?!
Where is heading?
1.Every company is a software company!
2.Beyond the dev team!i. “every knowledge worker using Atlassian every day”!
3.“Your margin is our opportunity”i. Ubiquitous
in 2014!
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Engagement model
Prod Mgr
Existing team
New, remote team
Design & UX
Dev Mgr
Dev
TL
Dev
Dev
BA
Dev foundation
Dev Mgr
expanding core dev capability, bug fixing, feature team
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Engagement model
Prod Mgr
Existing team
New, remote team
Design & UX
Dev Mgr
Dev
TL
Dev
Dev
BA
Dev foundation
Dev Mgr
expanding core dev capability, bug fixing, feature team
Product decisions
Dev
TL
Dev
Dev
Prod Mgr
Dev Mgr
Design
ProdMgr
UX
DevMgr
process in place, making product decisions more independently
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Engagement model
Prod Mgr
Existing team
New, remote team
Design & UX
Dev Mgr
Dev
TL
Dev
Dev
BA
Dev foundation
Dev Mgr
expanding core dev capability, bug fixing, feature team
Product decisions
Dev
TL
Dev
Dev
Prod Mgr
Dev Mgr
Design
ProdMgr
UX
DevMgr
process in place, making product decisions more independently
Autonomous
Dev
TL
Dev
Dev
Prod Mgr
Dev Mgr
Design & UX
owns execution against strategy for their own features/products
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3. Frequent face-to-face contact at all levels.
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Frequent catchups
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How often to meet? At least once per week.
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I’ve used Hipchat screen sharing to pair with Matej in Amsterdam on a plugin issue. We were writing SQL together, etc. ”
“
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Exchange program
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Exchange program
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Exchange program
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Exchange program
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Exchange program
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4. Communicate asynchronously.
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HipChat is our logbook
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Incident conference calls must die.
!
Use HipChat instead.
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Chapter Title Here
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Promote lurking
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It wasn’t all smooth sailing…
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Bug!
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Dynamic vs static
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Dynamic vs static
Less this
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Dynamic vs static
Less this More this
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Can you guys please switch the JIRA Issues Macro from dynamic to static by default?
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Can you guys please switch the JIRA Issues Macro from dynamic to static by default?
Sure thing!
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More bugs!
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5. Track decisions.
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6. Reinforce the culture you want.
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#atlassian
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7. Be overly inclusive.
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ShipIt competitions
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Coordinated parties
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Coordinated parties
Saigon Golf Day
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Coordinated parties
Sydney Treasure HuntSaigon Golf Day
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All hands presentations
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8. Measure for success.
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Goals Survey
FeedbackActions
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Staff surveys
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9. Help the team find their own identity.
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Blue shirt day
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Key takeaways: #atlassian
1. Meet the team2. Share your plan and your values3. Frequent face-to-face contact at all levels4. Communicate asynchronously5. Track Decisions6. Reinforce the culture you want7. Be overly inclusive8. Measure for success9. Help the team find their own identity
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Questions?
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Matt Ryal l • Head of Engineering, Confluence • Atlassian • @mryal l
Thank you!
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Image credits
• Slide 3: http://www.physipak.com.au• Slide 4: https://www.flickr.com/photos/kheelcenter/5279325617/• Slide 5: http://agilemanifesto.org• Slides 7, 9: Atlassian• Slide 11: Google Maps• Slides 13, 14, 24, 29, 30: Atlassian• Slide 31: http://1slowhiker.blogspot.com.au/• Slide 43: Google Maps• Slides 49, 51, 53, 54, 62, 64: Atlassian